Skip to main content
TrustRadius
Commvault Cloud powered by Metallic AI

Commvault Cloud powered by Metallic AI

Overview

What is Commvault Cloud powered by Metallic AI?

Commvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.

Read more
Recent Reviews

TrustRadius Insights

CommVault is a versatile data management platform and backup solution that has been widely used by organizations around the world. With …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Multiple backup destinations (68)
    8.3
    83%
  • Business application protection (68)
    8.0
    80%
  • Deduplication and file compression (71)
    7.4
    74%
  • Incremental backup identification (73)
    7.0
    70%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Commvault Cloud powered by Metallic AI?

Commvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

132 people also want pricing

Alternatives Pricing

What is Veeam Data Platform?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Quest Rapid Recovery?

Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

Return to navigation

Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

7.7
Avg 8.1
Return to navigation

Product Details

What is Commvault Cloud powered by Metallic AI?

Commvault® Cloud is a cyber resilience platform built to meet the demands of the hybrid enterprise. Commvault Cloud unifies cloud-based data security with rapid, enterprise-scale recovery and advanced AI to secure an organization's data, anywhere it lives, through a single pane of glass, and ensure a clean recovery.

Commvault Cloud powered by Metallic AI Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Commvault Cloud powered by Metallic AI Video

Commvault - One Cloud that Protects them All

Commvault Cloud powered by Metallic AI Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Commvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.

Veeam Backup for Google Cloud Platform, Veritas Backup Exec, and Cohesity are common alternatives for Commvault Cloud powered by Metallic AI.

Reviewers rate Management dashboard and Platform support highest, with a score of 8.6.

The most common users of Commvault Cloud powered by Metallic AI are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(224)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CommVault is a versatile data management platform and backup solution that has been widely used by organizations around the world. With its comprehensive capabilities, it meets regulatory requirements for long-term data retention of 7+ years and provides access to datasets for recoveries and legal subpoenas. The software powers disaster recovery and business continuity plans for educational institutions, allowing them to back up individual VMs, files, and databases such as Oracle, MariaDB, Postgres, and MSSQL. CommVault also offers a unified view of backup processes across multiple platforms, replacing old tape backup software with a better interface and reducing support costs.

In the healthcare industry, CommVault provides reliable data protection for a variety of hardware and software solutions, meeting federal guidelines for data backup and recovery. It enables system administrators to manage restores remotely while empowering employees to restore data themselves. Additionally, CommVault offers secure file sharing, data protection, and remote backups over the public network. This software improves collaboration between departments and reduces data footprint through deduplication.

For enterprise-level organizations, CommVault is implemented to mitigate data loss and compliance with audit requirements. It supports various platforms and environments including MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups, and cloud storage. Customers appreciate its user-friendly interface and single console solution provided by the CommCell console.

Overall, CommVault serves as a scalable and dependable backup solution that simplifies data protection processes while ensuring minimal downtime and high-level risk management for critical applications. It has restored confidence in backup solutions by streamlining the backup process and saving man-hours for IT professionals across different industries. Whether it's backing up physical servers or protecting cloud infrastructure, CommVault offers a hybrid cloud solution that meets the needs of both on-premises and offsite disaster recovery scenarios.

Versatile Backup Capabilities: Users have consistently praised CommVault for its flexible backup capabilities, with numerous reviewers highlighting this aspect. The software effectively manages a wide range of applications and databases under one product, simplifying data protection and management. This versatility allows users to streamline their backup processes and ensures comprehensive data protection.

Strong Reporting Tools: Reviewers highly value the excellent reporting tools provided by CommVault, with many expressing satisfaction in this area. These tools offer detailed information and insights, enabling users to monitor and optimize their backup processes effectively. The comprehensive reports generated by CommVault provide in-depth data on deduplication rates, compression rates, disk usage, and daily disk freeing.

Ease of Use: Users consistently praise the user-friendly interface of CommVault for its intuitiveness and easy navigation. Many find it straightforward to access the desired features and functions, enhancing their overall experience with the software. Additionally, CommVault's well-maintained detailed logs and catalog are valuable resources for accurate data restoration purposes.

Unintuitive Database Restore Feature: Several users have expressed frustration with the unintuitive and confusing user interface of the database restore feature. They mentioned that it requires extra effort to find the right combination of settings, leading to a time-consuming process.

Issues with Backup Completion Alerts: Users have encountered issues with the alerts upon backup completion not functioning properly. This has caused inconvenience and uncertainty as they are unable to rely on these alerts for timely information about their backups.

Restoration Process Termination Problem: Some users have experienced problems with the restoration process on the database side not always terminating after a restore fails. This issue can lead to confusion and delays in resolving failed restores.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Shalika Senadeera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Commvault is an enterprise-level tool that we use to backup all kinds of workloads. I have implemented Commvault Complete Backup & Recovery in many Enterprise-level, Corporate banks and financial companies to mitigate their data loss and compliance with their audit requirements. I have implemented it across many platforms such as MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups and many cloud storage and virtual environments. Commvault DR option as well. We especially used Backup replication (Dash Copy), VM Replication (Live sync) and DB replication and VM life cycling process. Customers like the Commvault CommCell console, it is a single console solution.
  • Commvault has better Duplication ratio.
  • Commvault is good at reports and audit trails. We won't miss anything which is required for our audit.
  • Support team is very responsive and provides confidence in solutions and good follow through until the problem is rectified or solved.
  • It does not have any agent for Zimbra mail backup.
  • It has to provide or should come up with supporting smaller environments.
  • I would like to keep using the java console instead of using the Command Center.
CommServe can manage backups for virtual machines via VSA without installing agents on virtual machines (non-application aware backups).
Data Center Backup (14)
94.28571428571429%
9.4
Universal recovery
100%
10.0
Instant recovery
80%
8.0
Recovery verification
90%
9.0
Business application protection
100%
10.0
Multiple backup destinations
100%
10.0
Incremental backup identification
100%
10.0
Backup to the cloud
90%
9.0
Deduplication and file compression
100%
10.0
Snapshots
90%
9.0
Flexible deployment
90%
9.0
Management dashboard
100%
10.0
Platform support
90%
9.0
Retention options
100%
10.0
Encryption
90%
9.0
  • We used Commvault to migrate our Hyper-V VMs to VMware.
  • The backup window is less.
  • No need of another replication software for DB Replication and VM replication.
Commvault has a single console to manage all platforms such as backup and replication. It's a good backup window for servers and different platforms.
In ny experience, Support is available within 15-30 minutes.
Yes
Commvault is an enterprise-level tool that we use to backup all kinds of workloads. I have implemented Commvault Complete Backup & Recovery in many Enterprise-level, Corporate banks and financial companies to mitigate their data loss and compliance with their audit requirements. I have implemented it across many platforms such as MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups and many cloud storage and virtual environments. Commvault DR option as well. We especially used Backup replication (Dash Copy), VM Replication (Live sync) and DB replication and VM life cycling process. Customers like the Commvault CommCell console, it is a single console solution.
Dell EMC Avamar, Veeam Backup & Replication
2
. I have implemented it across many platforms such as MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups and many cloud storage and virtual environments. Commvault DR option as well. We especially used Backup replication (Dash Copy), VM Replication (Live sync) and DB replication and VM life cycling process. Customers like the Commvault CommCell console, it is a single console solution.
  • SQL
  • Oracle
  • vmware
  • yes
  • DB
  • Tax content supported
  • Advisor recommendation
  • Implementation support
yes
  • Implemented in-house
  • Third-party professional services
  • TIBCO professional services
Yes
Change management was a big part of the implementation and was well-handled
  • yes
yes
  • Online training
  • in-person training
Traning is very easy very helpful
Commvault training is very important and very helpful full for immplementation.
Yes
Yes
YES
  • yes
  • veem
Yes
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
  • vm ware
  • SAP
  • Oracle
  • sap
  • vm ware
very easy
  • File import/export
  • Single Signon
very easy to access
easy integrations
SAP HANA, VMWARE,
Wender support is very best
vendor support is very best
yes
very friendly
Score 9 out of 10
Vetted Review
Verified User
Incentivized

It is used as the single platform to back-up various systems distributed within the organization.

  • It supports various operating systems.
  • De-duplication is built in.
  • It can be controlled from anywhere, by anybody with the correct access.
  • The front end and the operations are designed in a uniform manner. This makes is easier to learn, and the operations to perform certain tasks are familiar.
  • The reporting and feedback tools are excellent.
  • The virtual environment is protected. New machines can be included automatically.
  • Network bandwidth is used efficiently.
  • Failed backups are highlighted quickly so the underlying cause can be addressed.
  • Manually aging jobs to expire the data could be easier.
  • Jobs that run through a firewall can be tricky to get running.
We have distributed sites over poor networks, but the client side de-duplication makes a real difference. The single pane of GUI makes familiarization easier, especially for customer service staff. Pre- and post-execution scripts are great. Good support for Microsoft products including clusters and Active Directory. Hyper-V and VMware are all supported with new machines automatically added.
Data Center Backup (14)
70.71428571428571%
7.1
Universal recovery
N/A
N/A
Instant recovery
N/A
N/A
Recovery verification
N/A
N/A
Business application protection
100%
10.0
Multiple backup destinations
100%
10.0
Incremental backup identification
100%
10.0
Backup to the cloud
N/A
N/A
Deduplication and file compression
100%
10.0
Snapshots
100%
10.0
Flexible deployment
100%
10.0
Management dashboard
90%
9.0
Platform support
100%
10.0
Retention options
100%
10.0
Encryption
100%
10.0
  • Replaced multiple backup products
  • Single pane of glass user interface
It was cheaper and more flexible in regards to the features available to us.
We used a platinum partner. To begin with, they were good, but after pulling out of support we struggled to find alternative partner support.
Yes
Veritas NetBackup and Backup Exec
5
Technical support
2
Storage Networking Operating System and virtualization
  • Oracle
  • SQL
  • Active Directory
  • Remote Site Backup
  • Data Archiving
Good feature set and flexible licencing.
No
It is managed through a data centre contract.
Failed flash drive on a media server hosting the deduplicaion database
Pradeep Kabbur | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Commvault is an enterprise level tool which we use to backup all kinds of work loads. We were able to backup our complete environment using Commvault.
  • Commvault is good at reports and audit trails. We won't miss anything which is required for our audit.
  • Very good at backing up large sized systems.
  • Well designed to assist with protecting large environments.
  • Very well maintained logs and catalogue for restore purposes.
  • It has to provide or should come up with supporting smaller environments.
  • Their licensing needs to be simplified as it goes with data type.
  • Best suited for enterprise customers and very large environments.
  • It is not suitable for the small and medium environments.
Data Center Backup (14)
68.57142857142857%
6.9
Universal recovery
90%
9.0
Instant recovery
90%
9.0
Recovery verification
60%
6.0
Business application protection
80%
8.0
Multiple backup destinations
70%
7.0
Incremental backup identification
80%
8.0
Backup to the cloud
50%
5.0
Deduplication and file compression
60%
6.0
Snapshots
60%
6.0
Flexible deployment
40%
4.0
Management dashboard
50%
5.0
Platform support
80%
8.0
Retention options
70%
7.0
Encryption
80%
8.0
  • Backup does not fail for quite some time as it goes to pending it is difficult to identify what server does not have backup for the day. This was the negative as other products fail the next schedule or through some error.
  • Good that backup does not kill if it exceeds the window throwing error for the next schedule.
  • It is little difficult to restore data if the data is expired. If expired media mounted and tape head gets overwritten very quickly and has struggled a lot in this case.
  • Veeam Backup & Replication
Veeam is not suited for large environment and has lot of issues when setup in large environment. It also has difficulty processing large-size data as it takes long time to merge the data with blocks required when it needs to expire the data. This is not a problem in Commvault.
They are good at technical support but not quick in some cases. They have no clarity in some of the issues the team handles feature-wise. We have to run around the support engineers to get it assigned to proper team and engineer.
No
4
Team mostly handles backup and restore of all the type of Backup tools we use for our customer. We work in shared services model.
4
We work 18/7 basis and team will be available 24 hours in case of emergency to help with data restore and make sure to provide the data in the RPO window.
  • To backup powercfg.exe NAS share backup
  • Vmware
  • SQL
  • We were able to identify there is a bug when you restore the data from the NAS backup.
  • Cloud integration
  • Eliminate tape media usage
Commvault is a costly and has complex licensing. This will always be a challenge for us.
Veeam Backup & Replication, Dell EMC Avamar, Acronis Backup Cloud, Druva inSync, System Center Data Protection Manager (DPM), Carbonite Server Backup
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
  • Analyst Reports
Our most important factor is price for the product license. If we are paying decent money and getting good features and options to protect all the type of files and application data then that is the product we want to go for.
We look for the license type and features we are getting for the money we are paying.
  • Implemented in-house
No
Change management was minimal
As it was new setup we do not have much dependency on the system so Change management was minimal.
  • not
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Yes
We always prefer to have support as it is handy in case of critical or priority issues where we are struggling to resolve the issue. We will always have option to get required information and clarification if we have any queries while upgrading the product and getting the new feature details.
No
Once we have a request where needed to restore the data which is already expired. for some reason loaded media went into the scratch tapes group and we were unable to restore the data which is very crucial for the user. We were able to get it restore after taking support from Commvault. We also made sure that what are the best practices when you are trying to restore data from the expired media.
  • Agent installation and upgrade of agent version.
  • Setting up the data protection is easy.
  • Exploring the features and options available in the commserv console.
  • Installing the server and setting up the environment is difficult as compared to the new tools.
Yes
Even though it provides mobile interface we have to set up this as it is not automated. We have not used this in our environment.
They product is built very well with all the features and support to different types of data but as an end user it is not simple to explore the server. Not easy to setup the features and make it operational as compared to the other competitor in the market.
Graham Murison | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
CommVault is in use throughout the organization. The primary reason for the purchase at the time was for NDMP direct to tape backup of a NetApp storage appliance. However since the initial implementation in 2008, we now use it to solve several problems. It is used for email journaling compliance, archive replication to a DR site, server, email and SQL backup.
  • Support is always top notch. They always exceed expectations and I am always left with a very positive experience. They always meet callback SLA's as well.
  • They have close ties to the major technology players, like NetApp, EMC and VMware to create API's making it seamless to implement new solutions.
  • Once the the solution is setup and running, it requires very little hand holding and maintenance is quite easy.
  • CommVault's products can be confusing from an architecture standpoint. discovering where each piece plays a part can be hard without some additional support
  • Training is almost a necessity if you are like us, a small organization with limited time to just learn a product on the go.
  • Licensing could be better designed for the smaller guy. They have made attempts, but some additional work is need. Not all of us are big enough for capacity licensing to make sense.
CommVault is great for compliance and backup scenarios. The server backups are seamless and just work! Their NDMP backup for our NetApp appliances are fantastic and unless you have hardware issues, it works every time.

CommVault is less suited for those smaller organization that have a limited budget and are looking for a great backup solution. If you are only looking for server backup, CommVault may be less attractive.
Data Center Backup (14)
69.28571428571429%
6.9
Universal recovery
N/A
N/A
Instant recovery
N/A
N/A
Recovery verification
N/A
N/A
Business application protection
80%
8.0
Multiple backup destinations
100%
10.0
Incremental backup identification
80%
8.0
Backup to the cloud
90%
9.0
Deduplication and file compression
80%
8.0
Snapshots
80%
8.0
Flexible deployment
100%
10.0
Management dashboard
80%
8.0
Platform support
100%
10.0
Retention options
100%
10.0
Encryption
80%
8.0
  • The IT ROI, especially in our law enforcement environment has been extremely beneficial. The time it takes for FOI requests for email have been cut down to at least half.
  • The management servers are difficult to host on virtual servers due to storage requirements, so this impact of limited data center space is less beneficial.
  • I usually only have to contact support about 2 or 3 times a year at most, so IT is save the time of having to troubleshoot with support.
CommVault is extremely flexible, almost to a fault. If you can think a a weird and crazy way that you want set up a backup option, schedule or rentetion, this suite of software is more than likely able to do it.

The ONLY time that I found where they couldn't do something was related to Content indexing and that was because of Microsoft's FAST engine. Luckily they have moved to One Pass so no problem anymore.
Support is almost perfect and I hardly ever...I mean ever give that rating. Sometimes I feel like they know the issue's resolution before I have picked up the phone.

They never talk down or make you feel inferior for your questions or problems.
We initially compared only the two solutions, since at the time (2008) were the only two companies to provide NDMP support for NetApp (on the QVL at least). We selected CommVault since it did that and showed a superior approach to email compliance. Server backup was usually be done the same by everyone.
Yes
Premium support gives us shorter SLA's and quicker resolution times. This gives us 24x7x365x7 support. Their support is also enterprise level offerings since there are multiple Call center around the workload. So not matter when you call you will get in contact with a knowledgeable representative.

The only thing to worry about is whether you can understand and converse with the person on the other end who has an Australian for those late North American nights. There are also centres in UK, Japan and China.
No
If I were to describe times when I receive exceptional service from CommVault this page would run so very long. I can only think of a few instances when the support was only 'okay'. Other wise it is fantastic.

Their support portals are well thought out. They are able to efficiently discuss and resolve your issue if you are new to the product and don't know a whole lot, or a seasoned veteran who has enough knowledge to make things worse.
  • Finding documentation
  • Policy creation
  • Agent management
  • Inter-policy linkages
  • Understanding retention
Return to navigation