Concord Reviews & Ratings 2025

Name: Concord Product Demo
Uploaded: 2020-12-03T18:08:33.000Z
Duration: 4 min 50 s
Description: Get started with Concord: https://www.concordnow.com An overview Concord, including the inbox, workflows, in-platform, negotiation, e-signature, and lifecycle management.

Overview

What is Concord?

Concord is a way to create, collaborate on, sign, and store agreements; designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools.The vendor states over 500,000+ companies use…

Learn from top reviewers

What a game changer!

Rating: 10 out of 10

February 8, 2021

IncentivizedVetted ReviewVerified User

Concord has been a great tool to streamline the process for candidate offer letters, NDAs, and any other legal documents needed. It also helps to reduce the likelihood of erro...

Tiffani Peeler

Professional - Other

Sourcer

Skillz Inc.

2 years of experience

CMS Made Easy

Rating: 9 out of 10

February 5, 2021

IncentivizedVetted ReviewVerified User

Concord is the contract management system for HITRUST. Concord is kept up to date and worked on daily by the legal department, but is accessed by others in the company. This i...

Suzanne Smart

Director - Legal

Director, Legal Affairs and Senior Contract Administrator

HITRUST

4 years of experience

Ease of Use for Prior Contract Management System Administrators

Rating: 10 out of 10

February 27, 2019

IncentivizedVetted ReviewVerified User

Concord is being used by my organization to manage its corporate contracts. It is being being used by the legal department, but may cross other department lines and possible e...

Piper Paton Shano

Administrator - Legal

In-House Corporate Paralegal

ComForcare Health Care Holdings, Inc.

1 year of experience

Great for SMB

Rating: 9 out of 10

February 15, 2019

IncentivizedVetted ReviewVerified User

Previous to our implementation of Concord we did not have a CLM in place. We knew we didn't have incredibly big asks and we wanted to focus on finding a product that fit our c...

Jacob Wall

Director - Corporate

Business Operations

StackPath

1 year of experience

Great Basic Contracting Tool

Rating: 10 out of 10

November 28, 2018

IncentivizedVetted ReviewVerified User

We use Concord for Statement of Work templates through the e-signature process. We use the free version (up to 3 users) which allows for online document collaboration, unlimit...

Shelle Pourmanafzadehardabili

Consultant - Other

Principal

Viseate LLC

2 years of experience

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Pricing

View all pricing

Standard

$17

Cloud

per user / month

Pro

$34

Cloud

per user / month

Free

Cloud

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://www.concordnow.com/pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Product Demos

Concord Product Demo

YouTube

Concord CLM Full Demo 2019

YouTube

Ibanez Concord Model 693 (eBay demo)

YouTube

BuggyBaby | Concord Transformer XT Car Seat Installation Demo

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McCrank Manderson Rattray Raemers eS demo Concord skatepark

YouTube

Concord Contract Management Full Demo

YouTube

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Features

Contract Authoring

Features related to the contract authoring process.

8.7

Avg 8.0

9.7
Contract creation
(6) Ratings
Includes a document generator and tools for creating new contracts.
8
Contract templates
(6) Ratings
Allows users to set up templates or templatize old contracts in order to make new contract creation easier and more consistent.
8
Clause library/saved fields
(5) Ratings
Users can save certain fields of a contract for re-use; these may be stored in a template or a clause library.
9.1
Guided logic
(1) Ratings
Automated questions (based on company policies and the circumstances of the deal) help with the contract authoring process; this is an example of partial automation.

Contract Collaboration

Features related to collaborating on contracts.

9.1

Avg 8.4

9.4
Contract sharing
(6) Ratings
Users can easily and securely share contracts with internal users and external users. Contracts are accessible.
8.4
Contract editing
(6) Ratings
Contracts can go through multiple drafts and revisions; the software supports multiple versions and version comparison.
8.7
Collaborating on contracts
(6) Ratings
Internal and external users can collaborate on contracts without changing the text of the contract; this may be done through comments, questions, and/or message board conversations.
8.5
MS Word plug-in
(2) Ratings
Users can make changes to contract language using Microsoft Word.
9.7
Approval process
(5) Ratings
Approval workflows can be configured to streamline and automate the approval process; the approval process is helpful and convenient.
9.7
Interdepartmental workflows
(5) Ratings
Users can set up interdepartmental workflows so that contracts can flow between teams in a logical and organized manner.

Contract Monitoring

Features that enable users to monitor the status of contracts.

9

Avg 8.3

8.7
Contract database
(6) Ratings
Contracts are stored and organized in a central repository.
7.7
Contract search
(6) Ratings
Users can easily look up contracts within the database.
9.5
Contract milestone reminders & alerts
(4) Ratings
Users can schedule reminders and/or trigger alerts according to contract milestones.
9.5
Custom contract reports
(4) Ratings
Users can create custom reports about the status of contracts, contract timelines, efficiency, and revenue tied to contracts.
9.5
Tracking contract status
(5) Ratings
Users can track the status of a contract as it moves through the approval process and beyond.
9.1
Compliance check
(1) Ratings
Users can define and enforce complex business rules related to compliance regulations; helps automate or partially automate contract compliance check.

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Product Details

What is Concord?

Concord is a way to create, collaborate on, sign, and store agreements; designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools.

The vendor states over 500,000+ companies use Concord with their contracts. With Concord, users can:

Draft, negotiate, sign, and manage every contract across an organization — all in one place
Work on Concord, Word, or Google Docs
Collaborate with teams, customers, and vendors

Key features that Concord offers

Conditional approval workflows so that every contract is reviewed by the right person (and only that person)
Private comments and versioning for more effective contract negotiations
Clause library for all pre-approved clauses, to add to contracts as-needed
Templates to streamline the contract drafting process

Concord Features

Show Unsupported Features

Contract Authoring Features

Supported: Contract creation
Supported: Contract templates
Supported: Clause library/saved fields
Supported: Integration to CPQ
Supported: Contract attachments

Contract Collaboration Features

Supported: Contract sharing
Supported: Contract editing
Supported: Contract merge
Supported: Collaborating on contracts
Supported: MS Word plug-in
Supported: Approval process
Supported: Parallel approvals
Supported: Interdepartmental workflows

Contract Monitoring Features

Supported: Contract database
Supported: Contract search
Supported: Contract milestone reminders & alerts
Supported: Custom contract reports
Supported: Tracking contract status
Supported: Salesforce integration

Additional Features

Supported: E-Signature - legally binding
Supported: Collaboration tools - discuss contracts online without emailing back and forth ·
Supported: Contract management - receive deadline alerts and more
Supported: Drafting - templates and automated templates, online document editing with track changes, and attachments
Supported: Approval and Negotiation - online document editing, automated version control, and discussion with colleagues and third-parties
Supported: Execution - summary sheet, audit trail, and deadline alerts
Supported: Optimize - clause comparison between contracts, data export
Supported: Public and Private Version - collaborate internally with only your team, then publish your changes without risk

Concord Screenshots

Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.

Screenshot of Advanced reporting empowers greater insights into the data in your contracts.

Screenshot of The Concord Inbox with a global search and advanced filtering makes organizing and finding documents easy, and streamlines completing contract-related tasks.

Screenshot of Online editing and redlining and a summary sheet with a discussion panel keep all conversations and changes tracked. A Word integration allows offline edits to also be tracked.

Screenshot of Enable fully executed contracts with legally admissible e-signatures — at no additional cost.

Screenshot of Concord is the only tool you need for all your contracts. Spend less time juggling between applications and streamline your processes.

Concord Video

Get started with Concord: https://www.concordnow.com An overview Concord, including the inbox, workflows, in-platform, negotiation, e-signature, and lifecycle management.

Concord Integrations

Google Drive
Dropbox
DocuSign
Salesforce
SSO
Google Apps

Concord Competitors

Concord Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No
Supported Countries	Customers in more than 130 countries
Supported Languages	English, French

Concord Downloadables

Frequently Asked Questions

DocuSign CLM, Icertis, and Ironclad are common alternatives for Concord.

Reviewers rate Contract creation and Approval process and Interdepartmental workflows highest, with a score of 9.7.

The most common users of Concord are from Mid-sized Companies (51-1,000 employees).

Concord Customer Size Distribution

Consumers	10%
Small Businesses (1-50 employees)	30%
Mid-Size Companies (51-500 employees)	50%
Enterprises (more than 500 employees)	10%

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Comparisons

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Reviews and Ratings

(16)

Reviews

(1-1 of 1)

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Great for SMB

Rating: 9 out of 10

Incentivized

February 15, 2019

JW

Jacob Wall

Business Operations

StackPath (Computer & Network Security, 201-500 employees)

Vetted Review

Verified User

1 year of experience

View profile

Use Cases and Deployment Scope

Previous to our implementation of Concord we did not have a CLM in place. We knew we didn't have incredibly big asks and we wanted to focus on finding a product that fit our core needs. Our core needs being: automated template creation, multi-entity support, and automated reporting/notification of upcoming events (i.e. notice of non-renewal deadlines, tactic agreement renewals, etc.).

Due to having contractors globally, we have a fair number of documents to send to each IC on a monthly basis. In the past, we were printing, signing and scanning back the documents. This process took hours every month and was an inefficient use of our team's time. We also wanted to make sure that we didn't miss an automatic renewal, which is what originally forced the conversation to start about implementing a CLM. Had we not missed the one automatic renewal that we didn't intend to renew, we would have saved nearly our entire first year's cost of Concord. Then again, maybe without having it automatically renew, we wouldn't have found Concord. There's always a silver lining.

Pros

Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.

Cons

User management has been and still is, a pain point for us. We operate over a dozen entities and for the most part, anyone with access to Concord on our team has the same permissions across all entities. We must manage users one-by-one so onboarding + offboarding can be tedious.
The analytics are basic. I wish we could slice and dice and say "Show me only contracts tagged with X tag".

Likelihood to Recommend

Suitable:
- Simple contract management, especially bulk contract management.
Less Appropriate:
- Larger entities. Though, based on their price + features, I don't think they're focusing on the > 500 employee organizations.

Concord Feature Ratings

Contract Authoring (2)

90%

9.0

Contract creation: 80%
8.0
Contract templates: 100%
10.0

Contract Collaboration (5)

48%

4.8

Contract sharing: 80%
8.0
Contract editing: 80%
8.0
Collaborating on contracts: 80%
8.0
Approval process: N/A
N/A
Interdepartmental workflows: N/A
N/A

Contract Monitoring (5)

62%

6.2

Contract database: 90%
9.0
Contract search: 80%
8.0
Contract milestone reminders & alerts: 80%
8.0
Tracking contract status: 60%
6.0
Compliance check: N/A
N/A

Contract Management

N/A

Return on Investment

Since our implementation, I am saving a few hours a month in managing our IC contracts.
When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".

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Standard

$17

Pro

$34

Free

Free

Concord Product Demo

Concord CLM Full Demo 2019

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Concord Contract Management Full Demo

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