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SAP Concur

SAP Concur

Overview

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

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Recent Reviews

Good software

8 out of 10
April 16, 2024
Use it for expenses management. It helps us submit track and approve expenses which us especially useful from cell phones with the app. I …
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Concur Review

7 out of 10
April 10, 2024
Incentivized
I use it primarily for expense management and tracking, the main business problem is the need for an effective and efficient expense …
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Go SAP Concur

6 out of 10
April 01, 2024
Incentivized
My team is supporting the corportate travel program. We heavily rely on the SAP Concur to manage the business travel expense. There are …
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Concur rocks!!

9 out of 10
March 22, 2024
Incentivized
SAP Concur seamlessly integrates our Corporate Card transactions and Expense Reports with SAP. Concur UI, workflow and the feature list is …
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So fast and easy!

10 out of 10
March 22, 2024
Incentivized
We use SAP Concur for our travel and expense submission. I work for a class I railroad, so all of the field workers (railroaders) must use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Employee Expense Reporting (226)
    8.7
    87%
  • Customizable Approval Policies (159)
    8.2
    82%
  • Corporate Card Reconciliation (163)
    8.0
    80%
  • Payment Status Tracking (159)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

3 videos

Ease of Use: How Concur T&E Helps Universities with Andy Fuller
02:31
Jason Cariage on How SAP Concur Works with EdTech Companies
03:20
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
03:24
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Pricing

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Concur Travel and Expense

$9.00

Cloud
per report (average price)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

Concur Travel, Expense and Invoice Overview

YouTube
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Features

Expense Management

Expense management features

8.4
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

7.8
Avg 8.0
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Product Details

What is SAP Concur?

SAP Concur captures business spending wherever and whenever it happens. With SAP Concur, users can connect the different pieces and partners of their travel and expense ecosystem - integrating travel spend, ERP, accounting and card data in to a single, cloud-based and mobile system that manages the entire expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see every detail of each transaction.

SAP Concur Features

  • Supported: E-receipt import
  • Supported: Approval process control
  • Supported: Multi-currency
  • Supported: Receipt management
  • Supported: Reimbursement management
  • Supported: Integrated travel, expense and ERP data
  • Supported: TMC data integration
  • Supported: Spend control
  • Supported: Mobile applications
  • Supported: Reporting

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

SAP Concur Videos

This short demo describes the benefits of Concur Expense, including the time saving mobile function of ExpenseIt, and how partner with apps, like Uber or hotels, make reports. Tracking expenses, workflow process and reporting is also reviewed.
SAP Concur offers a way to simplify invoice-based spending, accelerate accounts payable processing, and gain visibility and control into spend. Concur Invoice automates the invoice management process.

SAP Concur Integrations

SAP Concur Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

SAP Concur starts at $9.

Anybill, Emburse Nexonia, and Emburse Chrome River are common alternatives for SAP Concur.

Reviewers rate Employee Expense Reporting highest, with a score of 8.7.

The most common users of SAP Concur are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1566)

Attribute Ratings

Reviews

(126-150 of 698)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Platform was needed to be able to make bookings and submit expenses.
  • Interface
  • Integration with ERP
  • User friendly
  • Make interface more Fiori Like
  • Add more functionality to mobile app
Good functionality but there is room for improvements
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Integrated travel and expense solution company wide that had the travel and expense policies of the company inbuilt. Intuitive and easy to use. Little to know training required. Accessible both on a web browser and app.
  • Travel booking
  • Expense claims with electronic receipt capture
  • Compliance to policy
  • Mobile app
  • Mobile app needs to offer additional functionality
Well suited for companies of all sizes that wish to encourage employees to self serve their expense and travel needs. Not suitable for group bookings and limited to individual. Group booking options for multiple travels tied to their individual Concur profiles would be a great feature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Concur Expense for employee reimbursement for several countries currently. Expense is also used to process invoice in Japan, and Travel is used for entity in US. the easy UI helps to get employee easy to process expenses but our business process makes more complicated to request claim. I highly recommend to review business process when implementing Concur than tweaking system to current business processes. Corporate Credit card is also linked and interfaced to link to employee expense. simple step to send for approval. I also used Concur in former company and it getting a defact standard for expense. so even for new joiners, it's easy to get to used to use the tool. less work for helpdesk to support
  • User friendly GUI
  • Simple implementation as long as you make it more complicated by yourself
  • Easy interface with SAP and other system
  • pretty much satisfied except cost to run
if you want to simplified and standardize process, it is appropriate as long as you can fit to Concur Standard. Also if you have SAP in place, it well suited interfacing with SAP. If you intended to use Concur Travel, it also can link travel expense to Concur Expense (request and approval for actual spends) Less appropriate if transaction volume is low since running cost is calculated per-transaction basis
Miquel Margarit Vinaixa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur is used in the company to report travel expenses. Allows to upload & record travel expenses almost live.
  • Scan Invoices
  • Upload amounts
  • Approval process
  • TAX number verifications
When traveling to record all type of expenses and scan the different invoices.
General expenses.
May 24, 2023

Concur review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Expenses and booking travel. Sometimes the system is not really user friendly and its difficult to sumbit your expense.
There should be on screen suggestions or a quick steps guiide how to do it in an easy manner.
Apart from this the tool meets its needs
  • Booking
  • Integration with airlines
  • Integration with hotels
  • Submitting expenses
  • Ux
  • Communication
Booking flights and hotels and how the system is integrated with service providers giving real time flights etc
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur help us to make our expense reports very easily, the part that I most like is the App where you can start adding the receipts not to lose them and make the expense reporting easier. With the different expense types we can classify properly our expenses and get all the approvals needed. We also have the travel part connected with our agency to book directly from the tool which is so cool as it is an all in one product with a great user experience.
  • Easily upload receipts
  • Copy recurrent reports to do it faster
  • Manage approvals
  • Download in pdf the reports
SAP Concur is great to manage expense reports, uploading receipts on time to get the reports done very quickly before losing the receipts, it can customize workflow approval for the expenses. SAP Concur travel is good when it is connected with agencies to search for the available flights so the employee is empowered to manage their trips and itineraries directly in the tool. SAP Concur helps to manage expenses very easily.
May 23, 2023

SAP Concur review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use SAP Concur to submit expenses. When uploading receipts, it takes a long time to save. The search feature on the Allocation field that my organization uses is not user-friendly when it comes to searching for codes.
  • Stores multiple transactions under one report
  • Have multiple expense types
  • ability to search for allocations codes or have a dropdown of all available values instead of typing to search
It stores all receipts under eReceipts. The Business Purpose always defaults from last transaction which it should not.
May 22, 2023

Seamless product

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use it for travel and expenses for my business trips. Have not had any issues using the product. The receipt verification process is seamless
  • Easy to operate
  • Quick and simple
  • Booking travel
  • Finding flights
Sometimes I dont find operate flights for specific travel.
Score 7 out of 10
Vetted Review
Verified User
We use it for weekly travel. It pulls in all of our data for expenses and provides a quick way to track and submit the expenses. I use it weekly as I travel frequently. I couldn’t imagine having to manually track all of that without the help of SAP Concur. I enjoy using it.
  • Pull expenses
  • Upload receipts
  • Book travel
  • Change travel
  • Better itemization for expenses
  • Better flight and hotel search
  • Better app
It is well suited to be for travel booking and expenses submission.
May 22, 2023

Concur review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I Use Concur for travel and expenses.<br>it’s a very user intuitive and convenient tool for travel/expenses <br>Scope: flights, car rental, hotel reservations and submitting travel related expenses as well as other corporate related expenses like training and mobile expenses. I also approve expense reports for my direct reports.
  • Drag and drop is a good addition
  • Comparison of charges entered and the receipts
  • Display of flight options, doesn’t display prices right away, you have to click on options to find out.
  • Itemizations: very tedious processes. There’s no % deviation. It has to be exactly matching. Painful if it doesn’t match up.. e.g. not even cents margin
  • Travel reservations: very old display, should modernize
It’s well suited for all organizations using travel and expense functionality.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur Request & Expense modules, both work great. The Request module has limited functionality compared to the Expense module and needs some improvement. The stand-alone Expense module is slick and works great, we can configure and manage the same ourselves at the Admin level; whereas the Request module needs to be managed by SAP Concur support and getting our change & customization requirements across to SAP Concur support isn't always the easiest thing to do. Every time you try to reach out to support, you need to start explaining your changing landscape and background from the start, SAP Concur support does not have a dedicated support staff assigned to an organisation so it isn't the easiest thing to do.
  • Expense Module
  • Request Module needs an upgrade in functionality to mimic Expense Module, also SAP Concur needs to let Organizations manage their Request Configurations on their own. We can manage our Expense Configuration but can't even view our Request Configuration, this is a serious drawback.
  • Request Module doesn't support approvals on mobile, this is a serious flaw in today's day and age.
Expense Module works great and has a lot of useful functionality, it supports advanced multi-level workflow for approvals, audit rules, $ limits, tax codes, customization for expense types, etc... Everything that is required for compliance and smooth operation for a large public sector organisation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have chosen SAP Concur in many CPG organizations where I have worked as a digital leader. In my opinion, Concur is the best go-to-product when we talk about travel and expense digital solution. It is also simple to implement and to adopt.I do recommend this product.
  • Travel Management
  • Expense Management
  • Mobile App can be improved
SAP Concur is well suited for travel management and expense management. There is room to improve in the mobile application part.
May 19, 2023

SAP Concur Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It’s a very good tool to manage travel requirements and expenses
  • Easy to manage expenses on the go
  • Easy to book travel
  • Easy to get approvals
  • It could offer more options for hotels
  • If could states expense policy details
  • It could provide automate filling data
-
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use this for travel bookings, expense reports, and vendor invoice postings and entries back into SAP. The biggest issue is invoices getting hung up and needing manual entries to clear in SAP.
  • Tracking expenses
  • Making expense reports easy to use and submit
  • Reporting on T&E
  • More standard reports for expense reports
  • Have an easier method to clear old expenses for employees no longer with the company
  • Make it easier to search for invoices that have been posted already
Best suited to book and expense travel. Needs more work and UI work on the invoice side to make reporting and gathering information from past invoices easier. Overall, the product is very helpful and functions like expected minus the small issues mentioned earlier. I will say it’s vastly improved our T&E reporting from our previous software.
May 19, 2023

Concur is useful!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use SAP Concur for submitting business-related expenses and for booking and managing business travel.
  • Linking flights booked to expense reports
  • Currency conversion
  • Mobile app access
  • Attaching multiple documents for receipts- have to save expense and go back in to attach more than one document
  • Currency conversion expenses on mobile app
Simple expensing for business trips. Mobile app for international expenses requiring currency conversion is less user friendly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Concur is used for travel and expense management. It’s giving us increased visibility into our spend the more intuitive user-friendly experience for employees.
  • User Experience
  • Mobile platform
  • Reporting platform
SAP Concur is well-suited for large organization significant volume of expenses
May 19, 2023

Good stuff!

Barbara Montgomery | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Travel and expense solution
  • Receipt management
  • Schedule Travel
  • Manage frequent traveler info
  • Expense Reports
  • Errors on expense reports seem to hang on even if resolved
Making travel arrangements and creating expense reports
May 19, 2023

Concur

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Employee travel expense reimbursement and travel booking
  • Approval Flow
  • Audit rules
  • User Friendly
  • Reporting
Works well and generally happy with performance. User friendly application and simple integration with SAP ECC.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We were using the legacy SAP T&amp;E solution prior to Concur which was outdated and boring. <div>Concur is very intuitive, user friendly and gets the job done. It integrates with SAP ecc and S/4HANA seamless. It has excelling reporting capabilities and super awesome customer support. I am certified as a SAP admin, they offer certification programs which are very useful and knowledge gaining.<br><br></div>
  • Travel
  • Expense
  • Reporting
  • Integration with other SAP applications
  • Custom Branding
Seamless integration
Intuitive User Interface
Best in class T&ar solution
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur for travel and OOP expenses. This allows for a single place for booking travel and reimbursement for personal expenses.
  • Booking all travel including flights, hotels, rental cars and other transportation.
  • Reimbursement for personal out of pocket expenses.
  • Makes monthly approval of expenses incredibly easy on the manager
  • I honestly cannot find an area that causes me heartache. I have used many other products over the years with other organizations but breathe a sigh of relief when I come on and Concur is part of the onboarding process. Most other products are incredibly painful.
Booking travel, expense reimbursement are a couple sweet spots. Love that I can scan in a receipt on the go and avoid losing them in the shuffle of business travel. I’ve never been put in a situation where Concur didn’t work well for its use.
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