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SAP Concur

SAP Concur

Overview

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

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Recent Reviews

Good software

8 out of 10
April 16, 2024
Use it for expenses management. It helps us submit track and approve expenses which us especially useful from cell phones with the app. I …
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Concur Review

7 out of 10
April 10, 2024
Incentivized
I use it primarily for expense management and tracking, the main business problem is the need for an effective and efficient expense …
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Go SAP Concur

6 out of 10
April 01, 2024
Incentivized
My team is supporting the corportate travel program. We heavily rely on the SAP Concur to manage the business travel expense. There are …
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Concur rocks!!

9 out of 10
March 22, 2024
Incentivized
SAP Concur seamlessly integrates our Corporate Card transactions and Expense Reports with SAP. Concur UI, workflow and the feature list is …
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So fast and easy!

10 out of 10
March 22, 2024
Incentivized
We use SAP Concur for our travel and expense submission. I work for a class I railroad, so all of the field workers (railroaders) must use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Employee Expense Reporting (226)
    8.7
    87%
  • Customizable Approval Policies (159)
    8.2
    82%
  • Corporate Card Reconciliation (163)
    8.0
    80%
  • Payment Status Tracking (159)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

3 videos

Ease of Use: How Concur T&E Helps Universities with Andy Fuller
02:31
Jason Cariage on How SAP Concur Works with EdTech Companies
03:20
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
03:24
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Pricing

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Concur Travel and Expense

$9.00

Cloud
per report (average price)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

Concur Travel, Expense and Invoice Overview

YouTube
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Features

Expense Management

Expense management features

8.4
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

7.8
Avg 8.0
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Product Details

What is SAP Concur?

SAP Concur captures business spending wherever and whenever it happens. With SAP Concur, users can connect the different pieces and partners of their travel and expense ecosystem - integrating travel spend, ERP, accounting and card data in to a single, cloud-based and mobile system that manages the entire expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see every detail of each transaction.

SAP Concur Features

  • Supported: E-receipt import
  • Supported: Approval process control
  • Supported: Multi-currency
  • Supported: Receipt management
  • Supported: Reimbursement management
  • Supported: Integrated travel, expense and ERP data
  • Supported: TMC data integration
  • Supported: Spend control
  • Supported: Mobile applications
  • Supported: Reporting

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

SAP Concur Videos

This short demo describes the benefits of Concur Expense, including the time saving mobile function of ExpenseIt, and how partner with apps, like Uber or hotels, make reports. Tracking expenses, workflow process and reporting is also reviewed.
SAP Concur offers a way to simplify invoice-based spending, accelerate accounts payable processing, and gain visibility and control into spend. Concur Invoice automates the invoice management process.

SAP Concur Integrations

SAP Concur Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

SAP Concur starts at $9.

Anybill, Emburse Nexonia, and Emburse Chrome River are common alternatives for SAP Concur.

Reviewers rate Employee Expense Reporting highest, with a score of 8.7.

The most common users of SAP Concur are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1566)

Attribute Ratings

Reviews

(151-175 of 698)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur to record travel expenses. It is a good centralized system to record, approve, and track expenses for a certain trip. It is easy to categorize expenses.
  • Create accurate expense reports.
  • Separate expense type into a single report.
  • Organize receipt for travel.
  • Track Payment once they are sent out. Currently, the latest status I have access to is "Ready for Payment". It would be nice to have "Sent for payment".
The tool is very intuitive. Once I need to create an expense report, the system guides me step by step to fill out all information.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur for Expense, Invoice, and Travel. The expense platform is a very robust system. We ExpensIT application is widely used throughout our company. It helps our travelers process expenses quickly and in a timely manner.
  • Communication with Updates
  • Timely Helpdesk Resolutions
  • Our employees don't like the hotel tax itemization. They think it is cumbersome.
  • Audit service isn't consistent.
The dedicated consultant we program was very helpful in fixing some of our behind the scenes system issues.
May 19, 2023

Ease of use

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Concur for booking travel and submitting expense reports
  • Easy to submit expense reports
  • Integration with credit card companies
  • Travel company integration
  • Reports from Concur are difficult to customize to our company structure
  • Itinerary emails lack pertinent information
Expense reporting is easy
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Concur automates the business processes for the Travel approval via a standard workflow. The integration with the third party financial applications allows for a clean interface for cost management the mobile and web applications allow for a simple clean user interface for managing the costs, and linking. The rules processes allows for the alignment to company policies.
  • user interface
  • expense cost to receipt mapping
  • approval workflow management
  • the mobile app
  • the integration with the SAP processes for data transfer
  • reporting
the cost management for trips where the expense item and the receipt needs to be matched is a clean approach ease of creating expense reports. Currently, where there are expenses non related to travel there is a gap in the process, where there is reporting requirements, the reporting integration is somewhat limited
May 19, 2023

Experience First!

Pani Pothur | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The expense reimbursement process was manual prior to Concur implementation. It used to take 2 weeks to process expense reports. Implementing Concur has helped to reimburse in 48 hrs of expense report approval. Additionally, we use Concur for our travel bookings. The platform has helped employees book their travel and increased their experience a lot.
  • Approval process
  • Ease of use
  • Efficiency
  • Reporting is not effective
  • Ability to have more than one API for hotels
Well : User Experience, Simplicity of use

less friendly : Ability to approve T/E statements on mobile app, not able to integrate more than 1 API for hotels
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Concur digitilizes our travel, approval and expense processes. Coming from "an assistant does it" manual process, this was a very easy and successfull start of our digitlization journey.
We use Concur for travel bookings, time reporting from service technichians and do all expenses. We have a full integration int ECC and S/4 HANA on-prem systems.
  • easy and digital travel approval
  • full integration of expense costs into SAP FI
  • fast and transparent process
  • Interface to Success Factors (Master Data) is missing
Concur can be used for travel planning, booking, and expense reports.
It works on pc, mobiles and tablets. We also have an IAS integration for SSO, which is a BTP service and without any extra charge.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
It makes it easier to do expense reports.
  • Automation of expert se reports
  • OCR receipts
  • In my opinion, the smart expense feature isn’t so smart.
  • I feel like the travel functionality usually limits the best options/price.
Expense reports are good. But for travel selection, it isn’t so good in my opinion.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using Concur for travel and expenses and I love the product so far.. But would be nice to have hotel check in options directly from the app
  • Easy to book travel
  • Booking hotels is easy
  • Can file expenses easily
  • Did not explore much other than using for office travel and expenses
Easy to use for travel bookings, expenses, hotels etc.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It's good for usage but now ChromeRiver the SaS application is taking the market.
  • expanse
  • invoice
  • usability
  • user experience
for large scale organization will be well suited
May 18, 2023

Work stream lead

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use SAP Concur to book my business travels and submit my expenses. SAP Concur integrates with airlines bookings and hotel reservations done outside of the system. At our company we also leverage SAP Concur to change expense incurred for other departments/charge codes. SAP Concur provides workflow routing - reporting structure and charge code based.
  • Pulling data from airlines and partner hotels
  • Expense Report Routing
  • Sending notification on expense status changes
  • Expense History/Ability to copy previous expenses
  • Performance - sometimes goes into spinning or working mode
  • Option to exit without having to start all over again - example skip car but keep Air and Hotel
  • UX
Good for business travel and submitting expense reports for business events. It also gives the option to reserve hotels at the company preferred rate for personal use. Very help for international travel planning. SAP Concur provides Visa requirements and any local travel restrictions that we need to take care of before the travel. Concur also easy to use with multiple currencies.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Booking travel and expense reporting modules are deployed. Too many clicks in the travel module. Latency can also be an issue. Expense reporting is solid.
  • Expense - screen layout
  • Expense - ease of use
  • Travel - organization
  • Travel - too many clicks
The application is good. The UX is dated and would benefit from a refresh and more efficient screen layouts for travel booking.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
we use it for expensing costs back to the company that the employees paid for. often, employees have to pay out of pocket for expenses and we use concur for approving and managing paying back the employees for those expenses. i don't think most people use tripit, but we do have access to it.
  • easy to navigate
  • easy to upload images of receipts
  • mobile access works well
  • statuses don't always make sense
  • no explanation of cost codes when the name of them isn't detailed enough
  • can't tell when expenses are going to be paid
It's well suited for employees who need to incur out of pocket expenses and have an easy way to submit those expenses for reimbursement, where the employees are known by management to have these expenses.
It's not well suited for employees that are unfamiliar with the information needed to do the submission - there is a small level of training required.
May 05, 2023

Concur Review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
It is being used to act as a travel agent to book flights, cars, and hotels. It is also being used as our expense report system in which charges show up and we justify them. It is also a way to receive per-diem and keep travel organized up to the university's standards to show budget information and how much recruiters were spending.
  • Organized expenses
  • Easy to itemize
  • The app could be a little more in tuned with online
  • Some of the coding gets complicated when making a report
It was easy to organize each trip I took by expense report. I was able to calculate per diem very easily based on where I was staying for the night. You could make an expense report for a trip and be in many different cities and states during that trip.
Score 9 out of 10
Vetted Review
Verified User
This is a simple yet great system. It is user-friendly and easy to expense things for work. When booking flights, this service is the best because you can see so many at one time.
  • Expenses
  • Fees
Simple, easy system to use. I enjoy using Concur Travel and Expense.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur helps my company to manage travel bookings and handle the expenses of the employees. With SAP Concur, I have also booked a lot of hotel & flight tickets using the app. The application is easy to use and fits for purpose. I mainly use it to book flight & hotel reservations for my travels and the process is always so smooth.
  • User Experience
  • Customer Service
  • Reliability
  • User Interface
  • Some UX-related improvements. For example, the 'help' dropdown is above the 'profile' but could be either right next to it or listed under the same dropdown menu.
It was only useful since I used the application to book hotel and flight tickets. The user experience was pretty well overall, I easily got familiar with the flow of the application, and it fulfilled my needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I’m using Sap Concur to plan and book my trips and to claim the expense reports. Ease the full travel management process and give a unique user experience.
  • OCR
  • Manage approval process
  • Reporting
  • Integration
  • Travel module
  • Credit card enablement
Big company with SAP technology in place.
Noah G. Myers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am the system administrator and work with configuration settings as well as system maintenance. I support users from both technical and functional standpoints.
  • Customization
  • User and admin support
  • Analytics
  • Help desk
In my opinion SAP Concur is the leader in the clubhouse when it comes to expense management. The connection with travel consolidates functions into a one and done system to streamline the needs of business travelers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for credit card and travel. This tool save a lot of admin time in the managing of receipts, approvals and automation back into sap S4. The travel section does a nice job of steering users to preferred vendors and controlling outlier events from happening by accident. We have not explored the other options.
  • Approvals
  • Flight Travelled selection
  • Notifications
  • Asset # capture
  • Understanding is receipts are necessary
Cc control. Travel.
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