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SAP Concur

SAP Concur

Overview

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

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Recent Reviews

Good software

8 out of 10
April 16, 2024
Use it for expenses management. It helps us submit track and approve expenses which us especially useful from cell phones with the app. I …
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Concur Review

7 out of 10
April 10, 2024
Incentivized
I use it primarily for expense management and tracking, the main business problem is the need for an effective and efficient expense …
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Go SAP Concur

6 out of 10
April 01, 2024
Incentivized
My team is supporting the corportate travel program. We heavily rely on the SAP Concur to manage the business travel expense. There are …
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Concur rocks!!

9 out of 10
March 22, 2024
Incentivized
SAP Concur seamlessly integrates our Corporate Card transactions and Expense Reports with SAP. Concur UI, workflow and the feature list is …
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So fast and easy!

10 out of 10
March 22, 2024
Incentivized
We use SAP Concur for our travel and expense submission. I work for a class I railroad, so all of the field workers (railroaders) must use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Employee Expense Reporting (226)
    8.7
    87%
  • Customizable Approval Policies (159)
    8.2
    82%
  • Corporate Card Reconciliation (163)
    8.0
    80%
  • Payment Status Tracking (159)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

3 videos

Ease of Use: How Concur T&E Helps Universities with Andy Fuller
02:31
Jason Cariage on How SAP Concur Works with EdTech Companies
03:20
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
03:24
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Pricing

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Concur Travel and Expense

$9.00

Cloud
per report (average price)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

Concur Travel, Expense and Invoice Overview

YouTube
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Features

Expense Management

Expense management features

8.4
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

7.8
Avg 8.0
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Product Details

What is SAP Concur?

SAP Concur captures business spending wherever and whenever it happens. With SAP Concur, users can connect the different pieces and partners of their travel and expense ecosystem - integrating travel spend, ERP, accounting and card data in to a single, cloud-based and mobile system that manages the entire expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see every detail of each transaction.

SAP Concur Features

  • Supported: E-receipt import
  • Supported: Approval process control
  • Supported: Multi-currency
  • Supported: Receipt management
  • Supported: Reimbursement management
  • Supported: Integrated travel, expense and ERP data
  • Supported: TMC data integration
  • Supported: Spend control
  • Supported: Mobile applications
  • Supported: Reporting

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

SAP Concur Videos

This short demo describes the benefits of Concur Expense, including the time saving mobile function of ExpenseIt, and how partner with apps, like Uber or hotels, make reports. Tracking expenses, workflow process and reporting is also reviewed.
SAP Concur offers a way to simplify invoice-based spending, accelerate accounts payable processing, and gain visibility and control into spend. Concur Invoice automates the invoice management process.

SAP Concur Integrations

SAP Concur Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

SAP Concur starts at $9.

Anybill, Emburse Nexonia, and Emburse Chrome River are common alternatives for SAP Concur.

Reviewers rate Employee Expense Reporting highest, with a score of 8.7.

The most common users of SAP Concur are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1566)

Attribute Ratings

Reviews

(51-75 of 698)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use SAP Concur to book travel and submit expense reports.
  • Book travel
  • Workflow
  • linking travel programs
  • Receipt capture has room for improvement
I travel weekly using SAP Concur and give it a seven out of ten.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Concur Travel and Expense makes it easy to submit expenses. I capture the receipt and send it into Concur's mailbox, it appears in the Gallery for attachment to the expenses. With each item on the expense report, that process takes only a few minutes for the whole expense because of the corporate credit card items are already loaded into Concur Travel and Expense when I log in. Attaching those credit card items to a new report is one click. Altogether the process takes 5-10 minutes with each report.
  • Feed in of expense items from Corporate credit card processor
  • Automatic matching of expense type to expense items
  • Conversion of receipts from email or iphone picture to the Gallery
  • Room tax calculation is never 100% with small rounding - please let me edit that field when needed to get the expense report to tie out exactly to the total needed.
  • Would be great to have cheaper price to process expense reports based on complexity - 1 line report to renew membership dues should be cheaper than a 1 week trip report.
Concur Travel and Expense is excellent for trip expense processing of a 1-week duration. After that, it gets complicated to add multiple weeks. Luckily most of my trips are for one week and can be completed in 5-10 minutes with my company's setup of expense reporting. Thanks for creating an easy way to report expense items, route them for reporting and store the reports online if I need to look up past trips before planning a new trip's cost.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Prior to using Concur at Precisely, expense claims were always so time consuming and difficult. Had to take pics of receipts and then send to email and download onto my laptop in order to attach to my expense report. Also had to wait to add expenses. Could not add each expense as they were created.
  • Mobile
  • Attach receipts directly from camera
  • Adding expenses as they are created
When on the road - it’s so convenient to add expenses and receipts directly from my phone as they occur. It’s easy and convenient. Keeps me from the concern of potentially losing a receipt.
March 20, 2024

Concur Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur is used for travel arrangements and filing expense reports.
  • Suggests preferred corp partners
  • Wide variety of choices
  • Connects vendor membership numbers
  • Open ecpense notifications to user
  • Delayed expense report notifications - quarter end
Adept at setting per diem limits and providing less expensive options for flights. I honestly can't tbink of any situation that Concur would not be appropriate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Concur Travel and Expense to directly purchase travel for our employees. The site is easy to use and provides many partners and options that best fit your travel needs. Within the site, you are able to charge directly to your cost center. The site makes it easy to book last-minute travel while providing comfort knowing my company backs the application.
  • Provides partner airlines, hotels, car rentals, etc.
  • Charging information back to your cost center.
  • Overview of travel needs in one place.
  • Being able to allocate expenses.
  • Providing company discounts with vendors.
  • The functionality is there, but the tool itself looks to be outdated.
  • The application could be a bit more user friendly. Some screens seem bulky and others are vague.
I had to plan a conference trip for work and used Concur. I was able to directly book my airfare and hotel directly through the site. An email was generated immediately with all of the information I needed to get on the road.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In my organization, we use SAP Concur to manage all our travel expenses. It's a very comprehensive and easy-to-use tool that simplifies our expense reporting. I like the mobile app, which is very user-friendly and easy to use because it's very handy for on-the-go submission and expense management. It makes it easy to upload receipts, track expenses, and create reports.
  • SAP Concur is easy-to-use and user-friendly.
  • Great mobile app for managing our travel expenses on-the-go.
  • Intuitive UI makes it easy to upload receipts and reimbursement processes.
  • Unmatched customer support.
  • The pricing structure could be more transparent.
  • Could improve the mobile app to be world-class.
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur to record and categorize expenses and also to complete expense reports. Receipt images are captured and upload to SAP Concur as well. Employee expense report submissions go through a workflow for review and approval by the employee's manager and then by our accounts payable team. We also use it to book corporate travel through a partner such as AMEX global business travel.
  • Expense report creation
  • Receipt capture including mobile app
  • Workflow for review of expenses by manager and accounting
  • increased capabilities via mobile app
  • more modern look/feel to the web based user interface
SAP Concur is extremely well suited for categorization of expenses, creation of expense reports, and customized worfklows that may route to various different teams based on expense thresholds and types. The mobile app makes it easy to capture receipt images. It is also well suited for corporate travel booking/planning including hotels, rental cars etc. I have almost nothing negative to say about SAP Concur as it is a great solution.
Prasad Boddu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
SAP Concur is a seamless travel expenses, and top-notch time management solution. Its very easy to use and it has a very intuitive UI which makes it easy to manage our expenses easily. Concur has significantly streamlined our reimbursement and travel expenses. The mobile app has made it easy and effortlessly for our employees to manage their expenses while on business trips. Overall SAP Concur has been a terrific tool in making travel related tasks more convenient and saves time and cost for travelers.
  • SAP Concur has significantly streamlined our reimbursement and travel expenses.
  • User-friendly interface making it easy to use and setup.
  • Fast reimbursement.
  • Great customer support.
  • Terrific mobile app for managing our expenses on the go.
  • I would love more third-party integrations.
  • Something I hate when I am reconciling my credit card charges.
SAP Concur is our best travel and expense management solution. I recommend this tool 100 percent as its a very easy to use and has a very intuitive interface that helps during reimbursement and receipts upload. This also helps to create new expenses and track them down easily. I love its AI-powered solution which saves time and cost with automation.
January 19, 2024

Inexpensive but limited

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Concur Invoice is meant to be used as a procure-to-pay platform. A simple and none frills platform but still P2P so we can put new purchases in addition to renewals through the approval and review process to ensure procurement protocols are observed and implemented.
  • Pay by Invoice
  • Approval Workflow
  • visibility
  • pay by credit card
  • sourcing function
  • robustness
If you have a reoccurring invoice that simply needs to get paid, concur can handle this pretty well. You may falter if you ask for much more. There is no contract management function Source to Pay function or credit card payment approval process workflow - it is pretty inexpensive though.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Every member of our organization uses CONCUR when booking corporate travel, as well as when using personal payment methods for company expenses. This particular SAP application allows our Finance team to accurate track and manage employee spend against specific client or internal cost centres. Multiple drop down features allow employees to search for the appropriate cost centres, and managers responsible for those cost centres are directly sent the expenses for approval, allowing for a streamlined process.
  • Cost centre tracking
  • Engaging a secondary approver
  • Allowing for employee notes
  • Identifying when required fields are not filled in
  • Preferred cost centre / saving (to avoid searching)
  • Allowing bulk receipt upload rather than one by one
Great for when employees use their own card to pay for company expenses!

The mobile application allowed users to make a quick entry for later review and revision, while on the go.
December 19, 2023

Overall Great!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The process of submitting expenses can get confusing for new users.
  • Easy to use
  • Fast
  • Simple
  • Submitting receipts can be tricky
  • Expensing mileage on the computer is hard.
  • Step by step instructions would be great
It’s great because you can submit recipes, mileage and so many other things in one place.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Perfect tool for planning an business travels. Easy to use for expenses reporting. Great that version for mobile devices available. Easley scanning or taking a photo by the mobile device, and add scanned document to the expenses. Great function is also to have system connected to AMEX cards. All expenses in one place.
  • Planning business travels
  • Connection to AMEX
  • Scanning of expenses
  • Version for mobile devices
  • More transparent user setting options
  • More intuitive app for end users
  • Generally functionality is fine
Using SAP Concur mobile app, very good function is to scan all the expenses like taxi receipts and all small and bigger expenses just after payment. You don't need to collect all receipts or invoices in your wallet, back pack or suitcase, you can store all of them in the electronic format in your mobile app
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur is mainly used for submitting our expenses, invoices and claim all our bill reimbursment easily.

It has helped to reduce the usage of paper. It has a very easy and detailed understanding of the invoices and bills which we are submitting.
A clear approval status is shown for our follow up.
It also shows our history of our bills submitted.
  • A game changer in travel and expense Management
  • Great user experience with quick and easy payouts
  • Highly helpful for all business purposes
  • One of the greatest, easy-to-use and automated employees expense management solution
  • Cost: SAP Concur can be expensive, especially for small businesses. The pricing structure may not be cost-effective for organizations with limited resources
  • Complexity: SAP Concur is a robust and feature-rich platform, but this can also make it complex to set up and use. It may require significant training for users to maximize its functionality.
  • Limited Customization: While SAP Concur offers some level of customization, it may not meet all the unique needs of every organization. Customization options can be limited compared to other solutions.
  • Learning Curve: SAP Concur's interface and features may have a learning curve, which can slow down the onboarding process for new users.
1.It saves money. Outsourcing payroll services costs less than building a whole in-house HR and finance team to handle payroll, employee onboarding, compliance documentation, etc2. You don't have to pay for software. 2. The payroll service provider you're outsourcing already has their own software they use, so its price is included in the service cost.
3.They take many items off your to-do list. You simply don't need to bother remembering deadlines for taxes, hourly rates for each contractor, expense reimbursement, etc. An outsourced payroll service provider makes sure everything flows seamlessly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur for everything related to employee reimbursement-ranging from Travel, to Expenses, to Technology Device stipends. We had a need for the ability to track, manage, and pay timely--and this platform makes it so easy to do all of that! As we have many employees based in the community that travel, the ability to provide an easy-to-use platform for them to record those mileage and travel expenses is a huge boost to our business.
  • Platform is simple, easy to use, and looks clean!
  • SAP Concur provides seamless approval flows to make the approval/payout process easy for the supervisors & our payroll team
  • SAP Concur provides & requires two-factor authentication, which adds a layer of comfort for security purposes
  • Sometimes the roll out of new things (two factor authentication as an example) doesn't come with much notice or communication
  • The site updates often, which is a good thing-but also can be annoying to "re-learn" where to navigate to
  • N/A
I have personally found SAP Concur to be such an easy platform to use. We have recently rolled this out to another agency under our affiliation, and the process went smooth due to the training opportunities provided. I have yet to have an issue that required escalation to get resolved, again attributing this to a great platform that is easy to use and customize. Can't say enough good things about how SAP Concur has helped us manage the travel/expense process at our agencies!
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