Good software
Use it for expenses management. It helps us submit track and approve expenses which us especially useful from cell phones with the app. I …
Starting at $9 per month
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What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
Recent Reviews
How SAP Concur Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Employee Expense Reporting (226)8.787%
- Customizable Approval Policies (159)8.282%
- Corporate Card Reconciliation (163)8.080%
- Payment Status Tracking (159)7.979%
Reviewer Pros & Cons
Video Reviews
3 videos
Ease of Use: How Concur T&E Helps Universities with Andy Fuller
02:31
Jason Cariage on How SAP Concur Works with EdTech Companies
03:20
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
03:24
Pricing
Concur Travel and Expense
$9.00
Cloud
per report (average price)
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Product Demos
Concur Travel, Expense and Invoice Overview
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is SAP Concur?
SAP Concur captures business spending wherever and whenever
it happens. With SAP Concur, users can connect the different pieces and partners of
their travel and expense ecosystem - integrating travel spend, ERP, accounting and card
data in to a single, cloud-based and mobile system that manages the entire
expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see
every detail of each transaction.
SAP Concur Features
- Supported: E-receipt import
- Supported: Approval process control
- Supported: Multi-currency
- Supported: Receipt management
- Supported: Reimbursement management
- Supported: Integrated travel, expense and ERP data
- Supported: TMC data integration
- Supported: Spend control
- Supported: Mobile applications
- Supported: Reporting
SAP Concur Screenshots
SAP Concur Videos
This short demo describes the benefits of Concur Expense, including the time saving mobile function of ExpenseIt, and how partner with apps, like Uber or hotels, make reports. Tracking expenses, workflow process and reporting is also reviewed.
SAP Concur offers a way to simplify invoice-based spending, accelerate accounts payable processing, and gain visibility and control into spend. Concur Invoice automates the invoice management process.
SAP Concur Integrations
SAP Concur Competitors
SAP Concur Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
SAP Concur starts at $9.
Reviewers rate Employee Expense Reporting highest, with a score of 8.7.
The most common users of SAP Concur are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
(1567)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
June 20, 2023
Great value, great potential!
Really intuitive tool that groups all expenses providing clarity for the submitter and the approver. Also suited with analytics that allow quick overview of spending and show where and when spending is occurring. the pre approval and post approval process gives a really strong sense of compliance and reinforces the control environment the company looks for.
- Integration
- Approval flow
- Policy management
- Alignment between expense and receipts
100%
10.0
93.33333333333334%
9.3
- Central repository
- Central bookings
In a company that relies heavily on SAP solutions it would only make sense to leverage the integration of concur. Versus other systems concur relies on a quick and easy integration for master data and policies but as well with credit card providers. The integration of travel, hotels, policies, invoice, bookings and also the mobile app are top notch.
SAP S/4HANA.
the integration makes a seamless transition from a manual process to a fully integrated expense reporting system. Concur integrates very well but also contains tools for analytics, reports, approval flows that are linked with workday and other Human Resources systems. Can’t imagine a business world without a system like this to manage expenses.
the integration makes a seamless transition from a manual process to a fully integrated expense reporting system. Concur integrates very well but also contains tools for analytics, reports, approval flows that are linked with workday and other Human Resources systems. Can’t imagine a business world without a system like this to manage expenses.
Centralising all travel & entertainment in one tool integrated with ERP and analytics. Normal day of a pharmaceutical company has thousands of credit card expenses that need to be reviewed, framed in a policy, approved, paid, and accurately accounted for in accounting. The integration makes this whole process seamless differently from before
Admin work has reduced. The handling of documentation, administrative processes for booking, reservation, cancelling, price benchmark and proposals, management of booking and Amadeus platforms it’s really helpful to be a one stop shop for an employee to be quick and efficient while managing travel and entertainment inclusive of customer business meals
- Invoice management
- Bookings
- Reporting
- Invoice repository
Delegation
- Reporting
- Sap s4
Sap s4
Time saved was thousands of hours
Integration with ERP
Reporting on specific spending
125000
All. Selling, Marketing, finance, admin
Not sure
- Sales rep spending
- Employee travel
- Implement transfer of value for healthcare professionals
- Specific analytics
Yes
GXRS
- Cloud Solutions
- Scalability
- Ease of Use
And being SAP
Would go directly for Concur
- Implemented in-house
- Third-party professional services
Deloitte and Capgemini
Yes
Started with commercial organisation and the scaled to other areas
Change management was a big part of the implementation and was well-handled
Good preparation
- Nothing in particular
- No Training
Very easy. Online resources
Not involved on specifics
Some - we have done small customizations to the interface
Very easy
Some - we have added small pieces of custom code
Very easy
Policy implementation
Yes
Perfect mobile app
Yes
No
No
- None
Nonexistent
- File import/export
- API (e.g. SOAP or REST)
- Javascript widgets
- AppExchange or similar marketplace
Not really
Nothing
Global purchase
Nothing
Yes
Even better
- User interface
- None
No
November 20, 2020
Concur Review
The Concur Travel and Expense app is utilized by every individual on our team. Some have their corporate card attached, however, personally, I do not have a corporate card and just attach receipts (or screenshots of payments) from my personal credit card. We use this for mostly travel, or client meetings. This app helps our finance team disperse money across the teams in a quick and easy way.
- The client support for travel is amazing, there hasn't been one time where I haven't been able to get weekend service to change a Monday flight to Sunday etc. They are always nice and willing to help, I've never had a bad experience there.
- I LOVE that Concur allows you to take screenshots of your receipts rather than keep the receipts. I lose them ALL THE TIME.
- The site layout is easy to use and manageable. The user experience is great there, and I like when it saves my most used expense reasonings.
- It's really hard to find past expenses... I'm not sure if it's just me or if it's just hard to navigate on the site where the past expenses are.
- If Concur could have the same guidelines for every company as far as what you can and can't do with expenses that would be great. Or have a training per company on the side bar. I've gotten my reports sent back before just because I didn't have the right information.
- Some of the tabs are confusing like "available reports" and "open reports", why would I ever leave a report open if it's due once a month?
N/A
N/A
N/A
N/A
- Increasing ROI... I mean I'm sure everyone is happy getting refunded their money when they spend company funds.
- I would say that every company should invest in Concur, specifically because it's an easy way for finance to approve or disapprove certain expenses.
- Concur doesn't have any type of influence on our business objective other than making sure we are budgeting for the company correctly. Since being purchased by a PE firm, it was helpful for our company to see where our funds were going and concur helped in doing that.
I've never used any products similar to concur. Because it's the best one on the market :) If I'm being honest, I've used concur for the past 4 years at my current and previous company and I don't know if it's because nothing compares or if it's just that good of a user experience.
We have Concur integrated into Okta, which basically just means we have single sign on to get us into the account. We also have deals through the owner of our company Apollo Global management where we get better discounts and such through flights and hotels. It's a pretty nice integration, but doesn't make the product complicated to use.
When I think of Concur and Innovation, I honestly think of the discounts I get through flights by booking with Concur. Also the support has helped me multiple times when it comes to booking multi person flights, which makes my life and others around me SO MUCH EASIER. I'd say that's a pretty innovative thing that not many companies will do with their customer support lines.
It's a fast, easy, non-stressful experience when using Concur. I think that benefits the organization wholeheartedly because we are here to get work done, not to spend hours on a product trying to book travel to get the work done! It just makes life easier knowing that it's an efficient way to book travel and accomidations.
- Booking Travel
- Booking Hotels
- Expense Travel
- None
- None
Group travel is something that has benefited our company in the past while using concur travel. Ensuring that we get the best price for the whole team is we are all going somewhere, and ensuring we can all get into the same location and get the same flights.
- Expensing - helps me get my money back ;)
- Travel - helps me book my travel
- na
- na
na
When I travel it helps me not stress about expensing because I can do everything as I go! Saves me a serious amount of time
I've never used a competitor so I'm honestly not sure. But from what I've heard it's the best in the buisness
Successes, booking travel hotel and expensing. I've never had an instance where I've had a failure. I did learn how to change bookings quickly and efficiently through support.
2000
They represent multiple business functions, everyone from VP to individual contributor has access to concur to utilize for their travel expenses. However, the VP level have an executive assistant who set up the majority if not all of their travel for work purposes. Therefore I assume executive leadership does not utilize concur as often.
We utilize Concurs customer support channels, so I don't believe anyone in house actually supports the product from the inside. Every time I've had questions about concur or needed any sort of support I've contacted the corporate support line in which we pay for and they help me without question! They are always helpful and lovely to work with.
- Travel Expenses
- Personal Expenses
- booking travel for entire teams
- expensing through department queries
- connecting to tripit for those who travel often
- utilizing preferred carriers
No
- Product Features
If the product doesn't have the features we need then what's the point in using it? Price doesn't matter nearly as much if the purpose is served and everyone is getting what they need out of the product with ease of use and efficient access.
I wouldn't change anything!
- Don't know
- NA
- NA
- NA
- no training
Absolutely, the product is incredibly intuitive and you can use with ease.
Recommendations, hm. Configure it to Okta, it'll work best there.
No - we have not done any customization to the interface
No - the product does not support adding custom code
None.
Yes
I have not utilized the most recent version of the mobile application interface, however, the old one I remember being very easy and efficient to use. However, I do not feel that giving feedback on the new one will be possible at this time.
No
No
Seriously, every single time I talk to support I have an exceptional experience...
- Okta
- Airline Integrations
- Hyatt
- Hilton
Okta
- File import/export
- API (e.g. SOAP or REST)
I know we integrate with some API's but I'm not sure which ones.
NA, I was not a part of integrations.
I was not directly a part of the negotiation process.
Be kind, ask for what you want and the vendor is always willing to hear you and help you.
No
- NA
- No upgrades that I can think of
No
No
January 31, 2020
The ease of travel with Concur Travel and Expense
We use Concur Travel and Expense to log all our travel and on-the-job expenses. It makes it very easy to log all expenses and submit reports. Having a mobile app makes it extremely easy to make sure no expense gets overlooked or missed.
- Mobile app
- Ease of use
- Ease of tracking expenses
- Uploading images on the app
- Required fields
- Time it takes for an expense to show up
- Saves time.
- Easy to track reports.
- User friendly.
It is the expense software set up by my organization.
TripIt-This allows you to plan all aspects of your trip in one convenient place.
It's ease of use has allowed great time savings for everyone using it and helps to make sure no expenses get overlooked or missed.
With the ease of reporting and tracking, it really helps to make sure you get your expense reports submitted in a timely manner.
- App-ease to load receipts
- report tracking-allows you to see where you spend
- TripIt
TripIt-allows you to plan your entire trip and have all information in one location.
Time saved submitting reports, ease of creating reports, track reports, time saved uploading receipts.
Have not used any other softwares.
Concur makes it easy to create, track and upload all things related to business expenses.
50
tracking all business travel expenses.
We use the Concur support team
- Track travel expenses
- track dining expenses
- Helps in reimbursing people who use personal card
- allows for ease of reporting
- reports on what a person spends annually
- track spending by months
No
- Existing Relationship with the Vendor
Have been using this services for over 5 years.
We would definitely beta test a few services to see which has the greatest ease of use for the person.
- Implemented in-house
- N/A
- N/A
- no training
After a few fails, I learned some quick shortcuts to make tracking my expenses easy.
It would be best to have someone within your organization to give you a quick how to.
It would be best to have someone within your organization to give you a quick how to.
N/A
No - we have not done any custom code
N/A
- uploading reciepts
- uploading reports
- moving expenses to report
- app can be touchy
Yes
It is nice to be able to load an expense while on the road and to upload receipts saved on your phone directly to the report.
No
N/A
- N/A
N/A
N/A
N/A
N/A
N/A
No
- N/A
- N/A
- N/A
- N/A
August 21, 2014
Why no one can really compare with Concur
Concur was used for Expense management as well as Travel at both Omniture and Adobe. It was then integrated into SAP at both locations. It was used company wide by Omniture (ticker" OMTR) who was then bought by Adobe. Adobe like most other Fortune 500 companies was using Concur / SAP and that made transition all the better for both parties. Under the guidance of the CFO was asked to evaluate T/E software. I looked at the top five that were the most well known.
- Integration in to Anything. Concur will integrate into almost any package in the world. Making manual journal entries from outside systems a thing of the past. There are a robust set of API's that will accommodate the quick books install and easily handle the SAP / Oracle install.
- Travel: Once your rules are in place for travel management Concur not only takes care of all the work, it will enforce the rules. If a flight is 500 dollars cheaper and it see that you still selected a flight with your preferred carrier, your superior is notified and you have to explain why. That's one feature that could pay for the install in most companies.
- Mobile: The mobile suite of products will impress anyone. The ease of use and simplistic yet elegant design of the mobile apps assure a high adoption rate by all.
- Workflow: Few competitors can rival Concur's rule based engine. These rules make things like SOX easy to evidence.
- Compliance: Audits can be cheaper and cost of concur used to offset them. How? Because concur can go directly to many of the vendors and provide evidence (Receipt) with out an end user being able to manipulate it, the sample sizes chosen in an audit will be smaller. That's a small item but there are many others that are too exhaustive for this review. Summed up though, the system is closed end to end from and audit POV and that means smaller samples can be taken and that results in a cheaper audit. All of the BIG FOUR firms are extremely familiar with Concur and that makes things easier as well. Our particular partner (ENY) already had scripts that could read from concur. Again, making it faster and cheaper for the audit. This is perhaps one of the areas that are most often overlooked.
- Finding a weakness in Concur is hard. Concur implementation could be challenging for companies with NO IT department. How many very small companies don't have the expertise to integrate into their accounting package? The likely scenario is that they are so small they would not need it.
- Again, finding a weakness is difficult in Concur. If I could dig enough into the development, I may find a bug or two, but top to bottom the product is as strong as you will find.
- Concur allowed the company to close a full day faster. So many times, companies are rushing through the month end close. Concur allowed the process to be done one full day sooner. This was a huge win that many thought was possible but were not willing to use as ROI until it was confirmed.
- EFFICIENCY: Previously many reports were done and were consistently late, and mis-categorized. Because Concur can book expenses almost 'on the fly' for users and the accounting department, it was able to almost completely eliminate reports that were chronically late by the same individuals....Translation: Concur was easy to use, Adoption was 100% and reports were instantly sent in.
- Adoption: Many times, companies use software and do not receive a high adoption rate. With concur, you will have 100% adoption. The excel sheets go away and executives can even do their own expense reports because to the ease and simplicity of creating a report.
During the comparison I looked at Expesnsify, SAP's T/E module and a few others. There is simply no match for Concur. I would say that many other products can rival Concur in the expense area but the two particular areas to be aware of are 1) Travel (compliance and prices) 2) Work Flow (rules engine and approval process) 3) Reporting (Concur uses a Cognos based engine that will do just about anything users could need that was not being sent to an EDW (enterprise data Warehouse) for reporting.
Executive Summary: Individually one package may rival Concur in one area or another. Collectively I don't a package that has the same abilities.
Executive Summary: Individually one package may rival Concur in one area or another. Collectively I don't a package that has the same abilities.
- Vendor implemented
Yes
The implementation followed the classic 'as is', 'To be' and Gap completion model. Concur is a very easy implementation that is can be done with very little effort in most companies.
Change management was minimal
- A couple of items came up for the 'pick up' of files that are sent to Concur. These are normal firewall issues.
- There were a couple of items that I consider user error. These were users looking for reporting items that are not native to concur reporting. These are user education issues.
- Travel: Give the details of your trip (It remembers all of your locations, how you pay, FF numbers) Concur shows you the options and your travel is complete. Pick a flight that is X% higher than the lowest (The company decides X) and you have to email your manager why you chose that particular one!
- Mobile: If you are out and have expenses, take pic with your phone and viola, you have submitted them to Concur to be matched in your company credit card.
- Reporting: IF you like congnos and the ability to practically report against anything, then you will enjoy the reporting side.
- I personally did not have any issues with cumbersome items. I can see that for some there could be an issue if you have never used SaaS based software and have a bunch of spreadsheets to complete when in the mapping of the Concur to Accounting package with the integration.
- If a smaller company does not know how to implement SSO (Single Sign on) I suppose it could seem challenging. I would not say this is a Concur issue though. SSO was a breeze for us in the install. I am trying to be fair here.
Yes
The concur interface is simple, fast, and can handle all of your needs. The mobile portion supports SSO (single sign on) and will allow the end user to take pictures. These photos are then matched to the company recorded expenses. Making it a very tight system that can in many ways prevent items of risk in an audit.
No