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Concur Travel and Expense Reviews

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788 Ratings
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Score 8.4 out of 100
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Reviews (1-7 of 7)

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November 20, 2020

Concur Review

Nicole Nagy | TrustRadius Reviewer
Nicole Nagy
Score 9 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

10
Concur Travel and Expense always helps me get the job done. It is always available when I need it, and I can always call customer support for more assistance, and they are ALWAYS happy to help no matter what the time. I've never had issues with errors or unplanned outages.
Read Nicole Nagy's full review
March 19, 2015

Concur - Just Go For It!

Carol Monk, CPP | TrustRadius Reviewer
Carol Monk, CPP
Score 10 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

7
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Read Carol Monk, CPP's full review
August 11, 2014

Great for End-Users, lots of room for improvement elsewhere

Evan Trimble | TrustRadius Reviewer
Evan Trimble
Score 5 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

7
Uptime has been generally excellent, with the glaring exception of 3 weeks (yes, weeks) during 2014 in which Concur had repeated site-wide service disruptions affecting all users.
Read Evan Trimble's full review

Concur Travel and Expense Scorecard Summary

Likelihood to Recommend (788)
8.4
Likelihood to Renew (24)
9.1
Usability (61)
8.1
Availability (9)
8.8
Performance (6)
8.8
Support Rating (43)
7.2
In-Person Training (1)
8.0
Online Training (2)
6.0
Implementation Rating (10)
7.9
Product Scalability (43)
8.3

Feature Scorecard Summary

Expense Management Capabilities
8.5
Receipt Scanning (130)
8.6
Expense Approval Routing (131)
8.6
Expense Configuration Policies (116)
8.0
Manual Expense Entry and Editing (138)
8.1
Company Card Management (100)
8.4
Reimbursement (133)
8.9
Multi-Currency Support (67)
8.4
Expense Reporting (133)
8.7
Expense Management Platform Features
8.2
Mobile Application (123)
8.4
Integrations (102)
7.8
Expense Management Security (113)
8.3
Expense Management Compliance (107)
8.4

What is Concur Travel and Expense?

Concur Travel and Expense captures business spending wherever and whenever it happens. With Concur, users can connect the different pieces and partners of their expense ecosystem - integrating travel spend, ERP, accounting and card data in to a single, cloud-based and mobile system that manages the entire expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see every detail of each transaction.
Categories:  Travel Management,  Expense Management

Concur Travel and Expense Features

Has featureE-receipt import
Has featureApproval process control
Has featureMulti-currency
Has featureReceipt management
Has featureReimbursement management
Has featureIntegrated travel, expense and ERP data
Has featureTMC data integration
Has featureSpend control
Has featureMobile applications
Has featureReporting

Concur Travel and Expense Screenshots

Concur Travel and Expense Video

Follow Linsy as she manages an event from end-to-end using SAP Concur tools to book travel, file expenses, manage her team, and follow her budget. SAP Concur connects to an extensive partner ecosystem to create one effortless experience while ensuring employee safety, adjusting to unforeseeable events, even helping Linsy navigate airports when gates suddenly change.

Concur Travel and Expense Integrations

Concur Travel and Expense Competitors

Concur Travel and Expense Pricing

Starting Price: $8

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Concur Travel and Expense Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Concur Travel and Expense Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android