Overview
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
SAP Concur - speed up the Expense Reporting and Travel Planning
SAP Concur for expense and travel
Traveling with Concur
Concur rocks!!
SAP Concur Review
SAP Concur made travel and expense easy for our company!
So fast and easy!
SAP CONCUR FOR TRAVEL EXPENSE MANAGMENT
SAP Concur
Concur User Review
Concur
Concur
SAP Concur review
Concur Expense integration with SAP ECC
How SAP Concur Differs From Its Competitors
Concur Travel and Expense Integration
Concur Travel and Expense Innovation
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Integration
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Innovation
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Integration
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Employee Expense Reporting (221)8.787%
- Customizable Approval Policies (155)8.282%
- Corporate Card Reconciliation (159)8.181%
- Payment Status Tracking (155)7.979%
Reviewer Pros & Cons
Video Reviews
3 videos
Pricing
Concur Travel and Expense
$9.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Product Demos
Concur Travel, Expense and Invoice Overview
Features
Expense Management
Expense management features
- 8.7Employee Expense Reporting(221) Ratings
Allows companies to track employee expenses to make cost-effective decisions.
- 8.1Corporate Card Reconciliation(159) Ratings
Allows companies to reconcile employee expenses with company card statements.
Payment Management
Features that allow for the management of payments across various forms of finance/accounting software.
- 8.2Customizable Approval Policies(155) Ratings
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
- 8.2Financial Document Management(128) Ratings
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
- 7.9Payment Status Tracking(155) Ratings
Tracks what stage payments are at in the process, from approval to receipt.
- 7.5Payment Audit Trail(141) Ratings
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
- 7.9Duplicate Bill Detection(126) Ratings
Detects duplicate invoices or expense reports to prevent double payments.
- 7.1Advanced OCR(117) Ratings
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
- 7.7Electronic Funds Transfer(106) Ratings
Funds can be transferred via EFT as opposed to paper checks.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is SAP Concur?
SAP Concur Features
- Supported: E-receipt import
- Supported: Approval process control
- Supported: Multi-currency
- Supported: Receipt management
- Supported: Reimbursement management
- Supported: Integrated travel, expense and ERP data
- Supported: TMC data integration
- Supported: Spend control
- Supported: Mobile applications
- Supported: Reporting
SAP Concur Screenshots
SAP Concur Videos
SAP Concur Integrations
SAP Concur Competitors
SAP Concur Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(1562)Attribute Ratings
- 6.5Likelihood to Renew29 ratings
- 7.2Availability9 ratings
- 7.2Performance6 ratings
- 5.9Usability71 ratings
- 8.9Support Rating36 ratings
- 9.6Online Training4 ratings
- 8.2In-Person Training4 ratings
- 8.6Implementation Rating9 ratings
- 9.1Configurability4 ratings
- 9.6Product Scalability47 ratings
- 8.6Ease of integration47 ratings
- 8.8Vendor pre-sale4 ratings
- 8.8Vendor post-sale5 ratings
Reviews
(1-5 of 5)Great value, great potential!
- Integration
- Approval flow
- Policy management
- Alignment between expense and receipts
- Employee Expense Reporting
- 100%10.0
- Corporate Card Reconciliation
- 100%10.0
- Customizable Approval Policies
- 100%10.0
- Financial Document Management
- 100%10.0
- Payment Status Tracking
- 80%8.0
- Payment Audit Trail
- 80%8.0
- Duplicate Bill Detection
- 100%10.0
- Advanced OCR
- 100%10.0
- Central repository
- Central bookings
the integration makes a seamless transition from a manual process to a fully integrated expense reporting system. Concur integrates very well but also contains tools for analytics, reports, approval flows that are linked with workday and other Human Resources systems. Can’t imagine a business world without a system like this to manage expenses.
- Invoice management
- Bookings
- Reporting
- Invoice repository
- Reporting
- Sap s4
- Sales rep spending
- Employee travel
- Implement transfer of value for healthcare professionals
- Specific analytics
- Cloud Solutions
- Scalability
- Ease of Use
- Implemented in-house
- Third-party professional services
- Nothing in particular
- No Training
- None
- File import/export
- API (e.g. SOAP or REST)
- Javascript widgets
- AppExchange or similar marketplace
- User interface
- None
Dekomte
- Organizing expenses
- Itemizing
- Consolidate receipts for multiple expenses so we don't have to print receipts for each employee's expenses.
- Better integration with QuickBooks with additional fields.
- Definitely time savings and consolidating them in QB.
- Expense submission
- QB Intergration
- During QB integration it creates multiple vendors, it becomes cumbersome in QB
- Would require to merge the vendor listing in QB
- Each user can be only assigned one department, while submitting expenses they are limited to specific category of the expenses or GL
2. Sometimes choosing drop down from Customer job list becomes tedious
- Expense report
- Integration in QB
- none
Detail oriented
Reports and data analysis
- Expenses
- Reports
- Integration
- Ease of Integration
- Flexibility to utilize Inter company
Expensify
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Microsoft Dynamics
- File import/export
- na
- na
Concur Review
- The client support for travel is amazing, there hasn't been one time where I haven't been able to get weekend service to change a Monday flight to Sunday etc. They are always nice and willing to help, I've never had a bad experience there.
- I LOVE that Concur allows you to take screenshots of your receipts rather than keep the receipts. I lose them ALL THE TIME.
- The site layout is easy to use and manageable. The user experience is great there, and I like when it saves my most used expense reasonings.
- It's really hard to find past expenses... I'm not sure if it's just me or if it's just hard to navigate on the site where the past expenses are.
- If Concur could have the same guidelines for every company as far as what you can and can't do with expenses that would be great. Or have a training per company on the side bar. I've gotten my reports sent back before just because I didn't have the right information.
- Some of the tabs are confusing like "available reports" and "open reports", why would I ever leave a report open if it's due once a month?
- Increasing ROI... I mean I'm sure everyone is happy getting refunded their money when they spend company funds.
- I would say that every company should invest in Concur, specifically because it's an easy way for finance to approve or disapprove certain expenses.
- Concur doesn't have any type of influence on our business objective other than making sure we are budgeting for the company correctly. Since being purchased by a PE firm, it was helpful for our company to see where our funds were going and concur helped in doing that.
- Booking Travel
- Booking Hotels
- Expense Travel
- None
- None
- Expensing - helps me get my money back ;)
- Travel - helps me book my travel
- na
- na
- Travel Expenses
- Personal Expenses
- booking travel for entire teams
- expensing through department queries
- connecting to tripit for those who travel often
- utilizing preferred carriers
- Product Features
- Don't know
- NA
- NA
- NA
- no training
- Okta
- Airline Integrations
- Hyatt
- Hilton
- File import/export
- API (e.g. SOAP or REST)
- NA
- No upgrades that I can think of
The ease of travel with Concur Travel and Expense
- Mobile app
- Ease of use
- Ease of tracking expenses
- Uploading images on the app
- Required fields
- Time it takes for an expense to show up
- Saves time.
- Easy to track reports.
- User friendly.
- App-ease to load receipts
- report tracking-allows you to see where you spend
- TripIt
- Track travel expenses
- track dining expenses
- Helps in reimbursing people who use personal card
- allows for ease of reporting
- reports on what a person spends annually
- track spending by months
- Existing Relationship with the Vendor
- Implemented in-house
- N/A
- N/A
- no training
It would be best to have someone within your organization to give you a quick how to.
- uploading reciepts
- uploading reports
- moving expenses to report
- app can be touchy
- N/A
- N/A
- N/A
- N/A
- N/A
Great for End-Users, lots of room for improvement elsewhere
- Employee expense submission: Concur does this very well. It's generally easy for users to understand and navigate, with little training.
- Concur-Pay: This streamlines getting employees reimbursed. On whatever cadence you like, approved employee expenses are paid via direct debit to their account. It works really well, and we've never had issues with it in the US, and are in the process of rolling it out internationally. Similar functionality for paying expenses incurred via corporate cards is also great.
- iphone App: They did a good job with this. Being able to snap a picture of the receipt is great. In fact, the receipt functionality (for capture of receipts, and attaching to expense reports) is really good.
- Expense Workflows: While I don't love the Admin side of this, the flexibility is there: lots of ability to customize your expense report workflows.
- Documentation: Concur's documentation is the worst of any SaaS app I've worked with. It's not that it's sparse, but that it's poorly organized, difficult to search, and has a lot of extraneous info (e.g. documentation revision info).
- SaaS: I'd call Concur a mostly SaaS app. It still feels like an on-prem app in lots of ways, including UI logic and layout, and the unavailability of some Admin functionality (i.e. you have to go through support)
- Integration: They seem to be improving here, with the release of more APIs. But when we started, they sold us in part on "we integrate with NetSuite", which turned out to be a Boomi integration, which they'd never done before. For such a widely used app, I'm generally surprised at the lack of maturity in this area (their salesforce connector is another example).
- Application ecosystem: there's very little in the way of an application ecosystem, e.g. Salesforce's AppExchange or NetSuite's SuiteApps. I suspect this is in part because Concur doesn't bundle API access with a basic subscription. Even with the Professional Enterprise edition, API access is an add-on, which from the perspective of encouraging an ecosystem of 3rd party developers to create integrated applications that extend your application is daft, to say the least.
- Support: the support SLAs are long compared to other SaaS apps, and in my experience are frequently missed. Filing a case is more difficult, with a far too complex system of menus and sub-menus, and responses aren't always helpful--again, this is compared to other SaaS apps.
- Professional Services: Their approach to PS is outdated. As far as we can tell, you can get a PS engagement in only two ways: 1) buy an add-on module that requires implementation, and 2) a PS subscription (?!?!). Want to sign an SOW for a best-practices review, or some config updates? Nope, not without a subscription. This has lead us to look for 3rd party consultants. Again here, their partner ecosystem seems underdeveloped.
- The "bread & butter" use case is submission, review, approval, and payment of employee expenses. Concur does this very well, with a relatively low cost. I haven't done comps so can't give ROI metrics, but it's certainly cheaper and better than doing the same thing with NetSuite.
- No functions are easy or elegant, almost everything feels more difficult than it needs to be
- However, it does many processes well, once configured
- Picking one function that's relatively easy: the UI for configuring audit rules is pretty good, surprisingly so considering other parts of the application
- Too many to list. . .administration feels painful across the board. Even adding a custom field is needlessly difficult
- NetSuite
- Salesforce
- Workday (planned)
- Expense control (audit, review, etc.)
- Expense reimbursement
- Travel management
- Online training
- Self-taught
- Workday
- Project management tool
- Salesforce
- File import/export
- API (e.g. SOAP or REST)
- ETL tools