ConnectWise Integrated Expert ServicesFormerly ConnectWise Assist
Overview
What is ConnectWise Integrated Expert Services?
ConnectWise Assist is a suite of help desk management tools from the company ConnectWise, a professional services automation company. The Help Desk Platform features ticketing, and SLA monitoring.
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What is ConnectWise Integrated Expert Services?
ConnectWise Integrated Services delivers a fully staffed help desk, NOC, SOC, and consultants to handle day-to-day support and labor extensive networking, technical, and cybersecurity issues. For more detailed work, their services include trained individual techs to pick up the slack and fill in the gaps of the client's in-house staff. Plus, their consulting services can help teams tackle the challenge of tough projects.
