ConnectWise Control Reviews

1016 Ratings
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Score 8.2 out of 100

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Reviews (1-8 of 8)

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April 05, 2019
Michael Watchorn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Performance

10
Not only does it run quickly, but it allows you to adjust the parameters to ensure you get snappy response (the quality of the video suffers, but that's to be expected, and only a problem when I'm working on systems 1/2 around the world, and the far end has a poor connection).
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June 18, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Performance

7
The ability to scale back the performance is a plus, sometimes when on your phone and in only a 3g area or on a slow DSL connection its really helpful to set the display on "low"
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December 28, 2017
Tresha Ivey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Performance

9
It performs well. It also has full control over windows security and does not get hung up like GoToMeeting when trying to install remote software at the prompt to install as admin / override. I have used TeamViewer, WebEx, LogMeIn and GoToMeeting. This is by far the best at spontaneous, remote control. It is also very easy to get a novice user connected to the session.
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October 23, 2017
Sam Segura | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Performance

9
Performance is EXCELLENT. I only give it a 9 because the SC client automatically sets the service as a Delayed service. I understand due to the driver diversity issues, etc. That is good thing. I would rather have the light-weight design and wait a few extra seconds after a reboot, then extra bloat code that's simply checking to see if a video driver and any other driver is ready to go before launching. Maybe something might get streamlined?

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December 07, 2017
Kelly Tapani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Performance

10
This enables me to very quickly connect to users and help them with their problems. I can also see if they are having connectivity issues just by looking in SC instead of connecting to them directly. It has worked better than all the competitor programs that I have tried, and has been extremely reliable. I have no complaints about it.
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October 09, 2017
Kevin Abbott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Performance

9
ConnectWise control is great! Especially like the customisation aspect... Keep up the good work!
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March 10, 2017
Eddie Rivera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Performance

9
The immense ease of use of the software is the main asset it has, followed by its wealth of features makes this software fast and responsive. The ease of use of the software is its best feature.
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Feature Scorecard Summary

Screen sharing (571)
9.4
File transfer (544)
8.6
Instant message (480)
8.6
Secure remote access with Smart Card authentication (72)
8.0
Access to sleeping/powered-off computers (296)
8.0
Over-the-Internet remote session (577)
9.1
Initiate remote control from mobile (369)
8.1
Remote management of servers & workstations (494)
8.8
Remote Active Directory® management (162)
8.8
Centralized management dashboard (459)
8.3
Session record (297)
8.6
Annotations (251)
9.2
Monitoring and Alerts (177)
8.2
Multi-platform remote control (382)
8.9

What is ConnectWise Control?

ConnectWise Control, formerly ScreenConnect, is a remote support, access and meeting solution. With this solution, you can use remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings. The vendor’s value proposition is that their solution is fast, reliable and includes the same features as competing remote control solutions.

ConnectWise Control Screenshots

ConnectWise Control Video

ConnectWise Control Demo

ConnectWise Control Integrations

ConnectWise Control Competitors

TeamViewer, GoToAssist Remote Support, BeyondTrust Remote Support (Formerely Bomgar Remote Support)

ConnectWise Control Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
One$24per month
Standard$42per month
Premium$54per month

ConnectWise Control Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No