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ConnectWise BCDR

ConnectWise BCDR
Formerly ConnectWise Recover / Continuum

Overview

What is ConnectWise BCDR?

ConnectWise BCDR (formerly Recover, or Continuum) is a combination of disaster recovery technology and Continuum's NOC with 24x7 monitoring and troubleshooting support, supporting MSPs with extended BDR capacity. Continuum was acquired by ConnectWise in late 2019.

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Product Details

What is ConnectWise BCDR?

When a cient’s data goes missing, the clock starts ticking—and every second counts. ConnectWise BCDR (formerly Recover) helps the user to avoid downtime and disruption for clients, as a secure backup and disaster recovery (BDR) solution. Supported by automation and our 24/7/365 NOC services, ConnectWise Recover keeps client’s data safe and protects the user's reputation.

ConnectWise BCDR Features

  • Supported: Advanced data verification with automated recovery-point integrity checks by Tru-Verifyâ„¢
  • Supported: Continuous data protection with block-level backups
  • Supported: Secure infrastructure powered by the ConnectWise Cloud

ConnectWise BCDR Video

ConnectWise BCDR Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(9)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
By using the ConnectWise Recover unlimited off-site feature, we were able to move the company completely to the cloud which means employees now are able to work faster after an outage. ConnectWise Recover's ability to virtualize servers in the cloud for uses above and beyond pure disaster recovery helps us to be more efficient and responsive to clients. Ensures data is securely backed up, protected, and accessible when it's needed.
  • The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
  • Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
  • All our server and desktop patching is properly managed and tested.
  • Navigating the user interface can be tricky.
  • I look forward to new features coming out this year.
For two years now, we have managed operations with Continuum's server and desktop care offerings. I'm especially impressed by Continuum's web portal and a ticketing system but I would want them to release new features more often. Looking back over the years, we are very happy with the growth we've enjoyed and the role that Continuum has played in the company's success.
  • Server/Desktop Vault Agent offers the ability to backup critical business data.
  • Granular Snapshot and retention policies can be configured as needed.
  • Should a protected server go offline, it can be instantly booted virtually.
  • Cloud-based replication and recovery.
  • Unlimited storage.
  • Instant virtualization.
  • Low fixed monthly price per protected server or desktop.
Rob Rotundo | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Continuum Recover was used by my former company to try and automate key tasks and get better support for our environment and workload. It helped us build trust with customers and expand business relationships. Another selling point for MSPs to have a business sign with them. It helped offload the day to day requirement of having a tech check backups manually.
  • Automation.
  • Management.
  • Reporting.
  • Responsiveness.
Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
  • Less employee workload.
  • Increased productivity.
We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover.
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
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