ConnectWise Recover

ConnectWise Recover
Formerly Continuum

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Score 8.9 out of 100
ConnectWise Recover

Overview

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Pricing

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What is ConnectWise Recover?

ConnectWise Recover (formerly Continuum) is a combination of disaster recovery technology and Continuum's NOC with 24x7 monitoring and troubleshooting support, supporting MSPs with extended BDR capacity. Continuum was acquired by ConnectWise in late 2019.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.connectwise.com/platform/re…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is ConnectWise Recover?

When a cient’s data goes missing, the clock starts ticking—and every second counts. ConnectWise Recover helps the user to avoid downtime and disruption for clients, as a secure backup and disaster recovery (BDR) solution. Supported by automation and our 24/7/365 NOC services, ConnectWise Recover keeps client’s data safe and protects the user's reputation.

ConnectWise Recover Features

  • Supported: Advanced data verification with automated recovery-point integrity checks by Tru-Verify™
  • Supported: Continuous data protection with block-level backups
  • Supported: Secure infrastructure powered by the ConnectWise Cloud

ConnectWise Recover Video

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ConnectWise Recover Technical Details

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Frequently Asked Questions

What is ConnectWise Recover?

ConnectWise Recover (formerly Continuum) is a combination of disaster recovery technology and Continuum's NOC with 24x7 monitoring and troubleshooting support, supporting MSPs with extended BDR capacity. Continuum was acquired by ConnectWise in late 2019.

Who uses ConnectWise Recover?

The most common users of ConnectWise Recover are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (6)

Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
By using the ConnectWise Recover unlimited off-site feature, we were able to move the company completely to the cloud which means employees now are able to work faster after an outage. ConnectWise Recover's ability to virtualize servers in the cloud for uses above and beyond pure disaster recovery helps us to be more efficient and responsive to clients. Ensures data is securely backed up, protected, and accessible when it's needed.
  • The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
  • Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
  • All our server and desktop patching is properly managed and tested.
  • Navigating the user interface can be tricky.
  • I look forward to new features coming out this year.
For two years now, we have managed operations with Continuum's server and desktop care offerings. I'm especially impressed by Continuum's web portal and a ticketing system but I would want them to release new features more often. Looking back over the years, we are very happy with the growth we've enjoyed and the role that Continuum has played in the company's success.
Rob Rotundo | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Continuum Recover was used by my former company to try and automate key tasks and get better support for our environment and workload. It helped us build trust with customers and expand business relationships. Another selling point for MSPs to have a business sign with them. It helped offload the day to day requirement of having a tech check backups manually.
  • Automation.
  • Management.
  • Reporting.
  • Responsiveness.
Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.