ConnectWise Recover (formerly Continuum) Reviews

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.0 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-1 of 1)

Companies can't remove reviews or game the system. Here's why.
January 17, 2020
Rob Rotundo | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Continuum Recover was used by my former company to try and automate key tasks and get better support for our environment and workload. It helped us build trust with customers and expand business relationships. Another selling point for MSPs to have a business sign with them. It helped offload the day to day requirement of having a tech check backups manually.
  • Automation.
  • Management.
  • Reporting.
  • Responsiveness.
Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Read Rob Rotundo's full review

ConnectWise Recover (formerly Continuum) Scorecard Summary

What is ConnectWise Recover (formerly Continuum)?

ConnectWise Recover (formerly Continuum) is a combination of disaster recovery technology and Continuum's NOC with 24x7 monitoring and troubleshooting support, supporting MSPs with extended BDR capacity.

Continuum was acquired by ConnectWise in late 2019.

ConnectWise Recover (formerly Continuum) Features

Has featureAdvanced data verification with automated recovery-point integrity checks by Tru-Verify™
Has featureContinuous data protection with block-level backups
Has featureSecure infrastructure powered by the Continuum Cloud

ConnectWise Recover (formerly Continuum) Video

Watch Explore the Power of Continuum Recover

ConnectWise Recover (formerly Continuum) Competitors

ConnectWise Recover (formerly Continuum) Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

ConnectWise Recover (formerly Continuum) Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is ConnectWise Recover (formerly Continuum)?

ConnectWise Recover (formerly Continuum) is a combination of disaster recovery technology and Continuum's NOC with 24x7 monitoring and troubleshooting support, supporting MSPs with extended BDR capacity. Continuum was acquired by ConnectWise in late 2019.

Who uses ConnectWise Recover (formerly Continuum)?

The most common users of ConnectWise Recover (formerly Continuum) are from Small Businesses and the Information Technology & Services industry.