10/10 sales tool
Our company relies heavily on the use of Consensus for presales and throughout the sales process. It's great for sending demos, speeding …
Starting at $12,000 per year
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What is Consensus?
Consensus improves the software buying process with interactive demos on demand. A digital product experience, it aims to delight buyers and deliver detailed intent data back to revenue teams, to shorten cycle times, increase close rates, and drive resource efficiency.
Recent Reviews
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://goconsensus.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $12,000 per year
Product Demos
How Blackbaud Creates a Demo with Tours
YouTube
Consensus Channel Accelerator
YouTube
Using Tours as Part of a Demo Automation Strategy
play.goconsensus.com
Watch a Consensus Demo
play.goconsensus.com
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Consensus?
Consensus is an Intelligent Demo Automation Platform built to enable buyers by scaling presales with interactive video demos. Presales and technical sales teams automate repetitive product demos which allows them to reallocate that time to higher value activities. Buyers get a tailored demo — one that guides them with digital, interactive and on-demand video demos. This in turn helps sellers uncover additional stakeholders and eliminates unqualified demos, which in turn brings both sides to the table ready to talk specifics when live calls occur.
Consensus Intelligent Demo Automation is a platform built to shorten the sales cyle by focusing on enabling the buyer with demo content they want by scaling presales. Sales reps send presales-created content on demand from demo libraries and leverage analytics to align buyer stakeholders based on persona priorities and specific value propositions. Elements of this platform include: Interactive Video Demos: Videos recorded by SEs and SCs that are uploaded into Consensus. Sales reps share demos from integrations or Chrome extensions and buyers personalize their experience by ranking features based on relevance and eliminting unwanted noise. Interactive Product Tours: Consensus allows reps to create tours that allow buyers to click through the most important parts of the solution and receive additional information via text guides and video explainers. Demolytics: Analytics that provide insights into buyer intent and stakeholder engagement with heat maps and persona-level view data.
Consensus Features
- Supported: Interactive Demos & Tours
- Supported: Demolytics
- Supported: Enterprise Built. Enterprise Ready.
Consensus Screenshots
Consensus Integrations
Consensus Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, Spanish, Portuguese, French, German, Korean, Czech, Italian, Japanese, Russian, Swedish, Chinese (Traditional) |
Frequently Asked Questions
Consensus improves the software buying process with interactive demos on demand. A digital product experience, it aims to delight buyers and deliver detailed intent data back to revenue teams, to shorten cycle times, increase close rates, and drive resource efficiency.
Consensus starts at $12000.
The most common users of Consensus are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
(21)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Many users have found this product to be incredibly versatile and useful in a variety of situations. Customers have reported using it for organizing their personal finances, tracking expenses, and creating budgets. Reviewers have also praised its ability to generate detailed reports and visualizations, making it easier to analyze spending habits and identify areas for improvement. Additionally, users have found the product's intuitive interface and user-friendly features to be highly beneficial, allowing them to easily input and categorize transactions. Whether you're a student trying to manage your monthly expenses or a small business owner looking to track your company's financials, this product offers a range of functionalities that can adapt to your individual needs.
User-friendly Platform: Reviewers have found Consensus to be an easy-to-use platform with a clear and intuitive interface. They appreciate the simplicity and effectiveness of the user experience, along with the availability of features and integrations, such as Salesforce.
Efficient Demo Process: The ability to track customer activities during demos is highly valued by users, enabling them to gain insights into customer interests and tailor their conversations accordingly. Users appreciate the visibility and tracking of customer interests within the demo, allowing for a better understanding of customer needs and preferences.
Personalized Engagement: Consensus is seen as a great way to introduce products or services through smart videos, enhancing engagement and generating leads. Users value the ability to personalize videos for specific customers and share them with colleagues, which they see as a major advantage.
Confusing User Interface: Several users have found the user interface of Consensus to be confusing and in need of an upgrade. They have mentioned clunky navigation and limited branding opportunities in the video player.
Training Needed for Consensus Portal: Users have expressed that the Consensus portal requires training and familiarity, lacking clear guidelines for video length and types. Many users had to rely on their account manager for help.
Challenging Backend Functionality: Some users have found the backend functionality of Consensus challenging, especially when managing multiple groups and users. They feel that updates are needed to improve this aspect of the software.
Users have made several recommendations for Consensus based on their experiences and observations. The three most common recommendations are to create a clear content plan and allocate resources accordingly for success, integrate Consensus with a CRM for better usage and understanding of ROI, and take some time to get familiar with Consensus. These recommendations highlight the importance of strategic planning, integration with other tools, and investing time in learning about Consensus to maximize its potential as a sales engagement and enablement tool.
Reviews
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April 22, 2024
10/10 sales tool
Our company relies heavily on the use of Consensus for presales and throughout the sales process. It's great for sending demos, speeding up close times, getting visibility on key stakeholders and interests and also helps reduce the number of live demos required. I also use it for recording 'how to' situations, going through proposals or just intro calls to customers. It's a great all rounder that really supports the sales team at their own pace.
- Demos
- Contracts or proposals
- Integrations with Salesforce, Outlook etc.
- Saves significant amount of time and makes it easy to use and send to contacts
April 17, 2024
Consensus - Review from Software Sales Organisation
Score 9 out of 10
Vetted Review
Verified User
Consensus was already in place when I joined the Access Group. However, the business needed a centralized platform to store and share video content with prospects.
Consensus was a great fit as it allows us to do this quickly and effectively via their Chrome and Outlook extension and also integrations into our CRM system.
Consensus was a great fit as it allows us to do this quickly and effectively via their Chrome and Outlook extension and also integrations into our CRM system.
- Stake Holder Identification
- Engagement Tracking
- Sharing video content for internal use
- Being able to share a folder of content i.e. a group of videos on one link would be a benefit
April 15, 2024
Consensus for Tailored Demos
Our organization uses Consensus to create, tailor and track recorded meetings, demoboards, or highlight specific points on our products. My team specifically uses Consensus on a weekly basis- we often create new content for our sales team to use during prospecting/pre-sales then and post-sale.
- The ability to tailor demos and demoboards to show various functionality of the product.
- We appreciate the features Consensus has to customize demos in various forms.
- The customer service and post-sales trainings the Consensus team has held for our company have been extremely beneficial. I personally appreciated learning how demos are better received when they're not 'perfect'
- Although Consensus offers many options for customization, I would like to see some additional features that could be customized.
- The ability to track demo and demoboard performance offers many valuable insights I would like to see more granular tracking options/metrics.
Consensus allows us to create, distribute, track and analyse content with our clients and prospects.
It helps with issues around prospect engagement, knowledgesharing, speed of the deal cycle, qualifying in and out.
I am an end user, creating content and distributing to clients, prospects and colleagues.
It helps with issues around prospect engagement, knowledgesharing, speed of the deal cycle, qualifying in and out.
I am an end user, creating content and distributing to clients, prospects and colleagues.
- Central resource for product information and knowledge
- Increases client/prospect engagement
- Helps prospects to qualify in/out
- Allows for deeper discovery conversations
- Advanced branching demos
- More templating options
- More questioning/poll options for generating video options
April 15, 2024
Using Consensus as a fundamental Sales step!
This is a great tool that is absolutely essential to our sales process. We often share recordings and demo's so this is a great sales enablement tool to help with our customers. As an organisation we use this tool daily and it is key to communications between customers and prospective customers. Easy to use and capable of holding any videos and content that is crucial to send in an attractive format for our sales process.
- Collates Data in an easy to view/receive format
- Makes tracking views and activity seamless
- Personalisation options
- Sometimes navigation could be clearer
- New users adding to the system to be easier
- more notification when received and read by customers
April 15, 2024
Account Manager
I use Consensus daily. I will record meetings and send them to the offices but also, I create short videos to send to customers. I also use Consensus ad a training tool to learn about new products from my peers. This has been a great tool to lean on for our organization.
- allows you to edit and trim videos
- tracks who opens and watches videos and how much time spent on video
- Great educational tool, create libraries of ligature
- It would be nice to have more editing options within program
- More tracking options
April 10, 2024
Superb way to share content with your customers!
Score 9 out of 10
Vetted Review
Verified User
We use Consensus to help us engage with our customers more when sharing content.
It's so much better to be able to see how our customers have interacted with our content, and when. This way we can react more appropriately.
Overall, the difference in our interactions with our customers now has increased tenfold.
It's so much better to be able to see how our customers have interacted with our content, and when. This way we can react more appropriately.
Overall, the difference in our interactions with our customers now has increased tenfold.
- Sharing content
- gauging customer interaction
- personalised video introduction
- Easy to use
- Being able to share on social media better
April 10, 2024
GC overview review
Used from a sales funciton, helping to prospect to both existing and new business prospects by provide an in depth demo of the specific software aligned to there needs. Sent to key stakeholders
- Overview of the software
- snap tool - vert easy to use
- seeing who has opened and allowing to track there viewing
- easier to tag on more than one video
- quicker to go through the stages to send out
- auto populate based on previous GCs
Score 7 out of 10
Vetted Review
Verified User
Consensus helps our organization in structuring customer demos while helping the prospects make streamlines decisions, fostering collaboration with transparency. Most uses of Consensus in our organization are customer facing personnel such as Customer Success managers, sales and also presales team members. Thanks to the scalable and flexible capabilities of Consensus , our teams are able to create unique and personalized demos. Consensus also acts as a repository where we can store demos and reuse the demos as demo boards. Further to these, Consensus also provides us with important demolytics which helps us in our sales life cycles and decision making. We also use Consensus as a collaborative tool for our teams. Over all it has been a helpful tool in our organizations digital selling initiatives.
- Creating customizable demos for prospects.
- Helps in Internal training and development and enablement activities.
- Acts as a repository and create reusable demo boards.
- Create the function where each individual can have book marked folders.
- System gives errors when creating demos which are larger than an hour or more. Scalability would be appreciated.
- Folder structure we create in the demo liberty should be mandatory for users so that we can avoid duplication of demo boards.
April 10, 2024
Personalised demos made easy
Consensus is used by my organisation to send demo videos to prospects, through Consensus we have the ability to personalise and tailor demos for each organisation, we can add custom and personalised videos to the start or duration of any demo, Consensus also alerts us when a prospect has viewed the content we have shared
- personalised demos
- ability to track views
- ease of use
- Hard to go back when a mistake has been made, makes you restart
- would be good to be able to send bulk personalised
September 20, 2021
Consensus helps us close faster and avoid repetitive conversations
Our software solution is more technical than most, and has specific value across a multitude of verticals. It’s difficult to communicate the technical nuances that benefit certain industries. Our engineers are on high demand, and instead of having them take time to highlight the value of our solution each time we engage them with a prospect, we’re able to share the Consensus videos prior to their engagement and cover the “50,000 ft overview” via the short videos and find more value in technical discovery as it pertains to a specific use case. It has helped us expedite the sales process and enables our prospects to learn about our solution at their convenience. There are also stats that speak to viewings, sharing of videos, and allows the prospects to select what areas of the solution are most important to them for additional insights. Very powerful tool for our sales and sales engineering departments.
- Short demonstrations
- Insight on what’s important to users
- Quicker method to construct demo boards
- Option to only provide videos
- Automated follow up of video not views