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Constant Contact

Constant Contact

Overview

What is Constant Contact?

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a…

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Pricing

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Lite

Starting at $12.00

Cloud
per month

Standard

Starting at $35.00

Cloud
per month

Premium

Starting at $80.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.constantcontact.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Product Demos

Constant Contact 3rd Generation Editor Demonstration with Albert Kaufman

YouTube

For Retail: How to Drive Online Marketing Results with Constant Contact

YouTube

How to Sync your kvCore Contacts with Constant Contact

YouTube

Constant Contact Salesforce Integration - Create Contacts for New Salesforce Leads

YouTube

How to Run Goal-Based Fundraising Campaigns | Constant Contact

YouTube

Autoresponder set-up with Constant Contact DEMO

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.7

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

8.1
Avg 8.0
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Product Details

What is Constant Contact?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact helps users:

- Grow their audiences
Build a list faster with landing pages, and social media lead ads.

- Deepen customer relationships
Connect with people where they are—via text, email, or social—from one platform, to drive more engagement.

- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.

- Sync with apps already in use
Connect with digital tools already in use to grow and sell more online, faster.

Constant Contact Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Standard reports

Pre-Send Testing Features

  • Supported: Spelling and Grammar Check
  • Supported: Email Previews

Constant Contact Screenshots

Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.Screenshot of Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.Screenshot of Plan and post your social media messaging across platforms with our Social Posting tool.Screenshot of Reach your customers wherever they are with SMS Marketing.Screenshot of Integrate with powerful  tools to grow more using Constant Contact.Screenshot of Watch your sends, opens, clicks and more. In-depth reporting allows you to watch the performance of your campaigns over time and see who is engaging and who isn't.

Constant Contact Videos

An Email Marketing tool for business
List Growth tools to grow an audience.
Social Marketing tools to simplify social media marketing.

Watch Constant Contact's SMS Marketing tool.

Watch About Constant Contact's AI Content Generator tool.

Constant Contact Competitors

Constant Contact Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

Constant Contact starts at $12.

Intuit Mailchimp, ActiveCampaign, and Brevo are common alternatives for Constant Contact.

Reviewers rate Email Previews highest, with a score of 9.3.

The most common users of Constant Contact are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 123)

Fresh design, layout, and usability.

Rating: 8 out of 10
September 11, 2015
Vetted Review
Verified User
Constant Contact
2 years of experience
Constant Contact is being used to send out targeted e-blasts for local events at our chamber of commerce. Largely, this is sent to our subscribers, but it is also shared on social media. This does add additional subscribers who follow us on Facebook and Twitter. Setting up campaigns, surveys, and events is made easier with the help of Constant Contact.
  • Templates are a great tool to send out a quick, efficient e-blast without exerting too much time.
  • It is user-friendly, in that the website is easy enough to navigate that even a novice can manage to send out a fluent campaign to subscribers.
  • Works across all email providers (e.g. Gmail, Yahoo, AOL, etc.) without having strange formatting issues, making the email campaign look unprofessional and disorganized.
Cons
  • Currently, I do not have any issues with Constant Contact. Everything is very straightforward, making little room for error.
  • Improving the speed of the website is the only criticism, though this could be due to faulty internal internet connections, rather than the website itself.
Constant Contact is easy to add into conversation when addressing digital marketing campaigns. It is an efficient service that can keep up with its rivals e.g., Contactology a.k.a. Campaigner.

CC for a small business/real estate firm

Rating: 6 out of 10
December 14, 2013
AK
Vetted Review
Verified User
Constant Contact
1 year of experience
  • Ease of use, user-friendly interface
  • Comprehensive reporting
  • Ability to integrate with CRM
Cons
  • Improved tracking functionality to be able to see user behavior post open and post click
  • Ability to support responsive design
  • Be seamless across different email providers
If they don't need responsive design much, I'd definitely recommend this product.

Intuitive Email Marketing

Rating: 9 out of 10
September 14, 2023
RB
Vetted Review
Verified User
Constant Contact
3 years of experience
We use Constant Contact for email marketing of our 10,000+ user database to keep our clients informed, as well as collect data on how ready the client might be to making a purchase decision. With a buying window that can be 3+ years easily, this is a highly effective way to accomplish this task. We do not use Constant Contact as our CRM but export and import into Salesforce.
  • Heat Mapping
  • Reporting
  • Email Marketing Builder
  • Connectivity with Canva
Cons
  • Max file size import requirements
  • Exporting click data
In my opinion, the interface is very intuitive, just drag and drop. Data-rich in a lot of ways. Connection with Canva opens up a lot of opportunities. Send retargeting emails to people who clicked certain links - highly effective. Customer support to reset my CNAME records was helpful. I think it is best used in Sharpspring, if you have to import contacts from your own database, then you're missing a lot of the potential of Constant Contact.

Email Marketing for SMBs

Rating: 9 out of 10
July 29, 2013
AG
Vetted Review
Verified User
Constant Contact
6 years of experience
  • Simple email marketing for small businesses
  • Great for the SMB that needs email marketing but can't afford a Marketing Automation Platform (MAP)
  • Integration with Salesforce is pretty good
Cons
  • Well, it's not a MAP, so if you want to do anything targeted it's all manual
  • They are super strict about uploading lists, and if you upload too many people at one time or give the list a name they deem to be suspicious, they'll suspend your account almost immediately

Great Simple Email System!

Rating: 7 out of 10
July 19, 2016
Our business uses Constant Contact as an email marketing software for our clients to send monthly newsletters to their clients. It solves the problem of keeping the customer in the loop about business updates and upgrades they can take.
  • Email Templates. Constant Contact has a multitude of free templates that you can use to create great email designs for your clients.
  • Uploading of Contacts. Constant Contact does a great job organizing contacts so that you can send emails to the exact people that you'd like to.
  • Excluding of Contracts from Lists. Constant Contact does an amazing job of keeping track of unsubscribes. Even when you upload a new list, they will immediately remove the contacts that may have unsubscribed previously.
Cons
  • Better Templates. Though CC offers a great deal of templates for customers, they are pretty old school and should be all responsive and it's hit or miss at the moment.
  • Responsive Designs. See above.
  • Better User Platform. As a CC user for the last couple years, I think CC is nearing time for a user platform update. Updating can be a pain and for those not familiar with the platform, it can be difficult.
  • Multiple Browsers. Operating CC in multiple browsers is almost impossible and duplicating an email over is really challenging.
CC is perfect for those looking for a simple platform to email customers. It is not as appropriate for people looking for a more extensive system.
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