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Constant Contact

Constant Contact

Overview

What is Constant Contact?

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a…

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Pricing

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Lite

Starting at $12.00

Cloud
per month

Standard

Starting at $35.00

Cloud
per month

Premium

Starting at $80.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.constantcontact.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Product Demos

Constant Contact 3rd Generation Editor Demonstration with Albert Kaufman

YouTube

For Retail: How to Drive Online Marketing Results with Constant Contact

YouTube

How to Sync your kvCore Contacts with Constant Contact

YouTube

Constant Contact Salesforce Integration - Create Contacts for New Salesforce Leads

YouTube

How to Run Goal-Based Fundraising Campaigns | Constant Contact

YouTube

Autoresponder set-up with Constant Contact DEMO

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.6

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

8.1
Avg 8.0
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Product Details

What is Constant Contact?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact helps users:

- Grow their audiences
Build a list faster with landing pages, and social media lead ads.

- Deepen customer relationships
Connect with people where they are—via text, email, or social—from one platform, to drive more engagement.

- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.

- Sync with apps already in use
Connect with digital tools already in use to grow and sell more online, faster.

Constant Contact Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Standard reports

Pre-Send Testing Features

  • Supported: Spelling and Grammar Check
  • Supported: Email Previews

Constant Contact Screenshots

Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.Screenshot of Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.Screenshot of Plan and post your social media messaging across platforms with our Social Posting tool.Screenshot of Reach your customers wherever they are with SMS Marketing.Screenshot of Integrate with powerful  tools to grow more using Constant Contact.Screenshot of Watch your sends, opens, clicks and more. In-depth reporting allows you to watch the performance of your campaigns over time and see who is engaging and who isn't.

Constant Contact Videos

An Email Marketing tool for business
List Growth tools to grow an audience.
Social Marketing tools to simplify social media marketing.

Watch Constant Contact's SMS Marketing tool.

Watch About Constant Contact's AI Content Generator tool.

Constant Contact Competitors

Constant Contact Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

Constant Contact starts at $12.

Intuit Mailchimp, ActiveCampaign, and Brevo are common alternatives for Constant Contact.

Reviewers rate Email Previews highest, with a score of 9.3.

The most common users of Constant Contact are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 125)

Intuitive Email Marketing

Rating: 9 out of 10
September 14, 2023
RB
Vetted Review
Verified User
Constant Contact
3 years of experience
We use Constant Contact for email marketing of our 10,000+ user database to keep our clients informed, as well as collect data on how ready the client might be to making a purchase decision. With a buying window that can be 3+ years easily, this is a highly effective way to accomplish this task. We do not use Constant Contact as our CRM but export and import into Salesforce.
  • Heat Mapping
  • Reporting
  • Email Marketing Builder
  • Connectivity with Canva
Cons
  • Max file size import requirements
  • Exporting click data
In my opinion, the interface is very intuitive, just drag and drop. Data-rich in a lot of ways. Connection with Canva opens up a lot of opportunities. Send retargeting emails to people who clicked certain links - highly effective. Customer support to reset my CNAME records was helpful. I think it is best used in Sharpspring, if you have to import contacts from your own database, then you're missing a lot of the potential of Constant Contact.

Email Marketing for SMBs

Rating: 9 out of 10
July 29, 2013
AG
Vetted Review
Verified User
Constant Contact
6 years of experience
  • Simple email marketing for small businesses
  • Great for the SMB that needs email marketing but can't afford a Marketing Automation Platform (MAP)
  • Integration with Salesforce is pretty good
Cons
  • Well, it's not a MAP, so if you want to do anything targeted it's all manual
  • They are super strict about uploading lists, and if you upload too many people at one time or give the list a name they deem to be suspicious, they'll suspend your account almost immediately

Constant Contact, Excellent Email Marketing

Rating: 8 out of 10
December 04, 2013
PF
Vetted Review
Verified User
Constant Contact
5 years of experience
  • Great easy way to keep track of your mailing lists.
  • Simple intuitive interface.
  • Great analytics to help you see where to improve.
Cons
  • Could be more sophisticated.
  • More pricing structures would be welcome.
  • A bit simplistic in terms of data presentation.
Constant Contact is simple and easy to use, no training needed. Be sure to ask if it will be able to cover all the needs you have, companies that need particularly sophisticated delivery data may want to look elsewhere. However, I believe for most organizations CC is the way to go!

Great tool for email marketing

Rating: 10 out of 10
May 19, 2021
Vetted Review
Verified User
Constant Contact
3 years of experience
Constant Connect is an excellent email marketing tool to constantly keep in touch with your customer. This is a very user-friendly tool and very cost-effective.
  • Cost Effective
  • User Friendly
  • Less learning curve
Cons
  • Integration
  • Costly
  • User management
Since it's very user-friendly I would highly recommend it to any new user.

A solid email marketing program

Rating: 9 out of 10
May 21, 2021
Vetted Review
Verified User
Constant Contact
3 years of experience
We have used Constant Contact for quite a bit for both our B2C list as well as our B2B list for media contacts that we would send our press releases to. Almost all of our time has worked within the software a little bit, but a lot of our Operations department deals with it directly since we have deliverables to complete with email campaigns for clients.
  • Constant Contact allows the users to send unlimited emails and just pay per list size.
  • The software does welcome emails pretty well and allows you to set up all sorts of automation.
  • The branded templates and starter templates are very useful and look good.
Cons
  • The interface is definitely a bit difficult to use and it takes some getting used to.
  • More customization and exporting of html would be awesome.
  • They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.
[Constant Contact] is well suited for businesses with larger lists that send a lot of emails. This is why we chose it. Otherwise, we may have gone with a software that had a better user interface.
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