Constant Contact Review
We use Constant Contact to send out important informational reminders and "Save the Date" messages. Constant Contact assists with getting …
Starting at $12 per month
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What is Constant Contact?
Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a…
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Popular Features
- Email deliverability reporting (112)9.090%
- List management (114)8.383%
- Standard reports (111)8.383%
- Dynamic content (100)7.979%
Reviewer Pros & Cons
Pricing
Lite
Starting at $12.00
Cloud
per month
Standard
Starting at $35.00
Cloud
per month
Lead Gen & CRM
Starting at $449.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.constantcontact.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $12 per month
Product Demos
Constant Contact 3rd Generation Editor Demonstration with Albert Kaufman
YouTube
For Retail: How to Drive Online Marketing Results with Constant Contact
YouTube
How to Sync your kvCore Contacts with Constant Contact
YouTube
Constant Contact Salesforce Integration - Create Contacts for New Salesforce Leads
YouTube
How to Run Goal-Based Fundraising Campaigns | Constant Contact
YouTube
Autoresponder set-up with Constant Contact DEMO
YouTube
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Constant Contact?
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.
Constant Contact aims to help users:
- Grow their audiences
Build a list fast with landing pages, and social media lead ads.
- Deepen customer relationships
Connect with people where they are—via text, email, or social- from one platform, to drive more engagement.
- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.
- Sync with the apps already in use
Connect with digital tools already in use to grow and sell more online, faster.
Constant Contact aims to help users:
- Grow their audiences
Build a list fast with landing pages, and social media lead ads.
- Deepen customer relationships
Connect with people where they are—via text, email, or social- from one platform, to drive more engagement.
- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.
- Sync with the apps already in use
Connect with digital tools already in use to grow and sell more online, faster.
Constant Contact Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Reporting & Analytics Features
- Supported: Standard reports
Pre-Send Testing Features
- Supported: Spelling and Grammar Check
- Supported: Email Previews
Constant Contact Screenshots
Constant Contact Videos
An Email Marketing tool for business
List Growth tools to grow an audience.
Social Marketing tools to simplify social media marketing.
Constant Contact Integrations
Constant Contact Competitors
Constant Contact Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Constant Contact Downloadables
Frequently Asked Questions
Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.
Constant Contact starts at $12.
Reviewers rate Email Previews highest, with a score of 9.1.
The most common users of Constant Contact are from Small Businesses (1-50 employees).
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- Business Problems Solved
- Recommendations
Constant Contact is a versatile email marketing and management tool that is widely used across various industries. Users appreciate its intuitive interface and user-friendly features, allowing them to easily organize their contact lists, send targeted emails, and measure the success of their campaigns. One of the primary use cases for Constant Contact is event registration and ticket payment integration, which streamlines the process for businesses and organizations. Additionally, the reporting tool provides valuable insights on email open and click rates, enabling users to improve their message performance and expand their brand reach.
Another common use case for Constant Contact is in educational institutions where it is utilized to update parents, relay information, store donor contact information, and market the school to prospective families. It is also employed by government entities such as the city of Virginia Beach as a means to engage residents about city events through bi-monthly electronic newsletters. The software's ability to manage extensive contact bases and purge contact lists makes it appealing for these organizations.
Constant Contact also serves as a reliable email database management tool for businesses of all sizes. It saves time by automating client communication, allowing users to run different types of email campaigns and track them effectively. It has been found useful for outbound strategies, generating leads, staying in contact with customers and referral sources, and tracking engagement. By using Constant Contact, companies have seen higher opening rates, more clicks within emails, and increased engagement with their programs.
Small businesses find value in Constant Contact as it offers flexibility in creating responsive and exciting emails for marketing purposes. Users can schedule emails, communicate with clients efficiently, send personalized messages to different groups or segments, and maintain brand guidelines. The software not only simplifies email communication but also enables organizations to manage contacts more effectively while providing insight into the success of their email promotions.
Overall, Constant Contact is highly regarded as a valuable tool across multiple industries due to its versatility in organizing contacts, sending targeted emails, tracking campaign performance, integrating with other systems, and simplifying email marketing processes.
Users commonly recommend Constant Contact for its ease of use and suitability for simple email lists. Many users have found Constant Contact to be a great product due to its user-friendly interface and straightforward setup process. The software is often recommended by users who have simple email lists and do not require complicated parameters for sending. Customers appreciate the simplicity of Constant Contact, as it allows them to easily manage their email campaigns without the need for technical expertise or extensive training.
Attribute Ratings
Reviews
(51-75 of 117)Companies can't remove reviews or game the system. Here's why
We use Constant Contact for all of our email marketing. We typically send 1-3 mass emails a week that go to around 7,500 contacts. The emails are strictly for marketing and not any other organizational use. We have started personalizing some of the emails, and have used a few of their social media features.
May 19, 2021
Great for small businesses!
Constant Contact is an email marketing and management tool specifically for small businesses that may have a large customer outreach but with few resources or a lack of [a] full marketing team. The software helps with crafting emails, reaching audiences, and managing contacts. Their templates are great and easy to use.
May 19, 2021
A suitable and reliable marketing tool
Constant Contact has become a very useful program in my department. I am running different kinds of email campaigns and tracking them effectively. It is truly a useful platform for our company. It has saved my time which I was spending in
manually approaching the Clients, i-e via calling. Through Constant Contact I am capable of strengthening my marketing strategy, now I easily create and share the newsletter through this software.
The Church uses Constant Contact for thousands of organizations throughout the world. The local congregation where I live uses it to contact members of various auxiliary groups from dozens to thousands of members. I am involved in the presidency of two of these groups that use Constant Contact on at least a weekly basis. It is the best way to send information to a large number of people I have found.
May 19, 2021
Price is manageable and it gets the job done
Constant Contact is an effective email marketing software that we have used to send our b2c email subscribers information about our company, updates and travel news, and more. It has worked well for us to be able to connect with our email list and send out updates, information, and news.
Our company currently utilizes Constant Contact to send company announcements and updates to current customers. We love staying in touch with our customer base as well as creating email campaigns to reach prospective clients. It is a great resource for blasting large audiences with the same message and provides quality metrics you don't always receive on other emailing services.
May 18, 2021
Constant Contact is the winner!
We send out a weekly e-newsletter using Constant Contact. We send our e-newsletter to around 15k subscribers. It is only used for newsletter publications, not by other departments. By using Constant Contact we are able to send bulk emails at once and it is easy to use the tracking response to get email metrics.
May 17, 2021
Constant Contact even for us small potaotes
We send out weekly email specials to our customers that have subscribed to the mailing list. We offer insight into our industry like product availability and new products coming in stock. This provides the customer with a break on prices on components and equipment. Sometimes subscribers share their experiences via the email with write-ups.
May 17, 2021
Constantly satisfying our business needs
We use Constant Contact to stay in touch with our network of referral sources and our past and potential clients. From transaction announcements to industry newsletters and general firm updates, it has been a great tool for us to communicate with our network and see who's actually reading what we send out.
May 17, 2021
Constant Contact for Fundraising Organizations
Constant Contact is used by the school's Foundation, as well as the Marketing & Communications department. It is used mainly to send out communications to donors, students, and prospective donors/students. The Foundation, specifically, uses it to announce upcoming events and volunteer opportunities and it has been an invaluable resource for the school as a whole.
Currently we use CC to power our monthly birthday offers, new e-newsletter signup auto welcome emails, and our monthly newsletter blasts. We also use CC as our main email database, feeding all other email contacts into CC where they are centrally stores and maintained (email list scrubbing, group segmentation, etc) we’ve even begun to incorporate some of their interested partners in order to make our emails more dynamic including Eventbrite for event management, e-commerce and OptinMonster.
May 13, 2021
Pretty good for the cheap price
We were a consulting startup and wanted to be active with our outbound strategy both with prospects and customers. We needed a tool to do the simple portions of email marketing -- setup, sending, reporting and database management. With the help of Constant Contact, we are in contact with our customers and prospects on a periodic basis and have generated real leads from the information we supply. In our case, I have been the primary user but it is simple enough for others in the company to use, as well.
May 12, 2021
Constant Contact has been the best fit for us compared to other providers, only a few hiccups!
We utilize Constant Contact in our marketing department and our customer service department currently. It allows us to send targeted messages to our customers, prospective customers and partners. We send email newsletters out to all of our customers on a bi-weekly basis, we send news blasts to geographic areas on a monthly basis and we also send reminder emails to recurring customers to remind them of service that is coming due.
April 29, 2021
Keeping in touch with Constant Contact
I use it for one of my clients who writes a monthly newsletter about their program offerings to potential attendees.
April 09, 2021
Reliable e-mail program for small businesses like mine
It's being used by the whole organization (one-person company)! Used to share information with clients and prospective clients, in the form of newsletters, invitations to webinars and other events, and distributing additional resources to clients. Constant Contact handles the details, such as list maintenance, unsubscribes, spam filters, and blacklisting, as well as compliance with the CAN-SPAM Act.
April 08, 2021
Constant Contact is a decent choice for small businesses
We use Constant Contact to send regular email communications with donors and other interested parties. Constant Contact integrates fully with our donor management software, which makes it significantly easier to keep email addresses updated and manage communication preferences from donors.
Constant Contact also provides a way to evaluate the success of our communications by tracking what features, articles, and info the recipients interact with.
Constant Contact also provides a way to evaluate the success of our communications by tracking what features, articles, and info the recipients interact with.
April 08, 2021
Great for some, but not for all
In my previous position, I used Constant Contact just within the marketing department. Now, as a consultant, I see it used primarily in the same way. Within marketing or communication departments. For one of my clients, they have users across the organization, but with limited capabilities to simply view the data at their leisure rather than actually having a role within the software. The business problems it solves is organizing customers/contacts/clients and allows you to regularly communicate with them.
April 06, 2021
Constant Contact Works for Me! :D
Currently, Constant Contact is being used for email marketing and fundraising at Health Care Center for the Homeless. Year-end giving and opportunities like Giving Tuesday are the main uses. As a one woman development department with a strong lean towards proposal writing, I wish I had more time to use it to provide regular newsletters and patient or clients stores to keep our supporters up to date and informed of all the good work we do. While COVID-19 should have pushed our usage higher, it turned my focus to other areas and temporarily derailed my plans to make better use of this platform.
April 03, 2021
Best in Class Email Marketing Recommendation
We use Constant Contact to keep in touch with all our customers - in multiple channels. Our corp clients all receive a monthly newsletter and an occasional extra email blast. Our ecommerce clients get quarterly sales alerts. Our event clients get alerts structured around our annual events. By having multiple touch points for all channels we keep our branding in the minds of our customer groups.
July 18, 2020
Constant Contact cancelled my account without warning after significant investment into their platform
Score 1 out of 10
Vetted Review
Verified User
Prohashing had never used E-Mail marketing before. About two years ago, we added an opt-in checkbox to our website for a future mailing list, but we never got around to sending any messages. This year, I researched multiple platforms and decided that Constant Contact would be a good place to start, given that we had little experience with marketing and that their interface was easy to use. We had about 6218 subscribers.
January 30, 2020
Constant Contact is great for small non-profits
Constant Contact is the main way that we reach out to our donors and team members. It provides easy to use formats and they are appealing to the eye! It can be used by our whole team. This makes sending mass emails a breeze. We are able to select certain groups, tags, etc. and tailor the email to them.
December 14, 2019
Constant Contact makes email outreach easy and classy
Constant Contact is used to send email campaigns to current and prospective customers. It allows us to send an email with a variety of fonts and images to hundreds or even thousands of contacts at once, and provides helpful analytics such as open and click rates. We can use email templates or we can copy the same campaign over and over, saving us time from having to recreate what we've done.
December 11, 2019
Constantly Impressed by Constant Contact
Constant Contact is mainly used in the marketing department. However, we use the software for other business units within the organization. It solves the problem of creating professional looking emails, scheduling and sending those emails, and being able to analyze and improve our overall email marketing plan by reviewing analytics and making adjustments.
November 27, 2019
Must-Use - Try Constant Contact if You Haven't Already
It's being used every day to manage a large load of customer mail communications, across countries and regions. Databases are managed natively in the tool and designs are adapted also within the tool. Analysis is collected and viewed natively.
November 25, 2019
Increase customer conversion with Constant Contact
We use it to follow up with customers who haven't yet completed our application process.