ContactMonkey is a great low cost solution for Outlook 2016
I purchased and use ContactMonkey by myself
Overview
What is ContactMonkey?
ContactMonkey tracks sales emails and brings Salesforce.com into the user's inbox to increase productivity. ContactMonkey is a plugin for Outlook and Gmail that deeply integrates with Salesforce. ContactMonkey gives users the following capabilities: - Track who opens emails, how many…
Recent Reviews
Pricing
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What is ContactMonkey?
ContactMonkey tracks sales emails and brings Salesforce.com into the user's inbox to increase productivity. ContactMonkey is a plugin for Outlook and Gmail that deeply integrates with Salesforce. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times,…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Demos
ContactMonkey Chrome Email Plugin Demo
YouTube
Product Details
- About
- Tech Details
What is ContactMonkey?
ContactMonkey tracks sales emails and brings Salesforce.com into the user's inbox to increase productivity. ContactMonkey is a plugin for Outlook and Gmail that deeply integrates with Salesforce.
ContactMonkey gives users the following capabilities:
- Track who opens emails, how many times, in what locations, and what email client or mobile device was used.
- Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.)
- Update Salesforce from email Inbox
- Auto BCC and Add Emails to Salesforce
- See Open Activities and Activity History
- Log a Call, Create a Task and Add an Event
- Create, Update or Close an Opportunity
- Create, Update or Close Cases
ContactMonkey gives users the following capabilities:
- Track who opens emails, how many times, in what locations, and what email client or mobile device was used.
- Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.)
- Update Salesforce from email Inbox
- Auto BCC and Add Emails to Salesforce
- See Open Activities and Activity History
- Log a Call, Create a Task and Add an Event
- Create, Update or Close an Opportunity
- Create, Update or Close Cases
ContactMonkey Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(3)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
I purchased and use ContactMonkey by myself
- Provides email open information
- Identifies if an email has been shared and location the email was opened
- Integrates nicely into HTML emails
- Provides data regarding clicked links and most effective emails
- Has a great search function
- Salesforce integration seems unnecessary
- Has refresh issues occasionally
- Can cause slowing issues for Outlook
- Doesn't have integration with Outlook.com/Exchange
- I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
- Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
- My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
- yesaware, Pardot and Nimble
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
April 13, 2018
Great for contact management, analytics aren't go great.
I use this for updating contacts, developing segmented email lists for email campaigns, expanding contact lists to include more information about the contact and their organizations. Overall, this is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research.
- Uploads information from business cards to your current contact database through your camera phone
- Great resource for looking up people before meetings and doing other types of background research
- Use information found on the internet to fill in information about your contact
- It could allow for more business cards uploads per month.
- It should automatically sync business accounts when individual accounts are updates.
- More tips and resources on how to develop a good contact list would be nice.
- Segmenting list for higher click-through rates
- Soliciting donations through emails campaigns
- Collecting information about specific donors
- Constant Contact and Streak
Database management is far superior.
3
Outreach, leadership.
1
Nothing really specific -- ContactMonkey is pretty straightforward and shouldn't require any training.
- Contact Management
- CRM
- Email tracking
- Analytics
- Not sure
No
- Price
- Product Usability
- Product Reputation
Ease of use was the top factor.
I would account for more integrations when making a selection.
- Implemented in-house
No
Change management was minimal
Implementation was very straightforward.
- Login
No
Support services are included.
No
I needed help with a problem relating to duplicate contacts and reached out to customer support. They responded promptly and gave me the instructions needed to fix the issue.
- Integrations
- Platform
- Contact updates
- None