TrustRadius Insights
ContractWorks is widely used across multiple departments as a contract management software to track contracts and their requirements, …
Starting at $700 per month Billed Annually
View PricingOverview
What is ContractWorks, An Onit Product?
ContractWorks aims to make executing, storing, and tracking corporate agreements easier and more accessible to businesses and teams of all sizes, by providing what they describe as a quick implementation, an easy-to-use interface, and pricing starting at $700/month for unlimited…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Contract database (6)8.989%
- Contract search (6)8.989%
- Contract milestone reminders & alerts (6)8.686%
- Custom contract reports (5)7.878%
Pricing
Standard
$700/month
Cloud
Unlimited users, 2500 documents, 5 e-sign licenses
Professional
$900/month
Cloud
Unlimited users, 10,000 documents, 10 e-sign licenses
Premium
$2000/month
Cloud
Unlimited users, unlimited documents, 20 e-sign licenses
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.contractworks.com/contract…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $700 per month Billed Annually
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ContractWorks, An Onit Product?
ContractWorks aims to make executing, storing, and tracking corporate agreements easier and more accessible to businesses and teams of all sizes, by providing what they describe as a quick implementation, an easy-to-use interface, and pricing starting at $700/month for unlimited users. In addition to features needed to manage agreements, users get a team of support professionals to help get the most out of their contract portfolio.
- Smart Document Tagging & Customizable Reporting - proprietary artificial intelligence automatically tags agreement type, parties, effective date, termination date, initial term, renewal term, and termination notice window, so you can quickly run reports to understand the contents of a contract portfolio
- Alerts & Notifications - avoid missed renewals and expiration dates
- Low, Transparent Pricing - unlimited users and support with all accounts
- Built-In Electronic Signature - standard with all accounts, no cumbersome API
ContractWorks, An Onit Product Features
Contract Authoring Features
- Supported: Contract creation
- Supported: Contract templates
- Supported: Clause library/saved fields
- Supported: Contract attachments
Contract Collaboration Features
- Supported: Contract sharing
- Supported: Contract editing
- Supported: Collaborating on contracts
- Supported: Approval process
Contract Monitoring Features
- Supported: Contract database
- Supported: Contract search
- Supported: Contract milestone reminders & alerts
- Supported: Custom contract reports
- Supported: Tracking contract status
- Supported: Salesforce integration
Additional Features
- Supported: Built-In Electronic Signature
- Supported: Artificial Intelligence
- Supported: AnySign Link Signing
ContractWorks, An Onit Product Screenshots
ContractWorks, An Onit Product Video
ContractWorks, An Onit Product Integrations
ContractWorks, An Onit Product Competitors
ContractWorks, An Onit Product Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | english |
Frequently Asked Questions
ContractWorks, An Onit Product starts at $700.
CobbleStone Contract Insight®, DocuSign CLM, and Conga CPQ are common alternatives for ContractWorks, An Onit Product.
Reviewers rate Contract database and Contract search highest, with a score of 8.9.
The most common users of ContractWorks, An Onit Product are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(9)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
ContractWorks is widely used across multiple departments as a contract management software to track contracts and their requirements, alongside electronic document signing. The software has proven itself to be an efficient solution for organizations, serving as a centralized repository for all service contracts and enabling easy access and management. With its implementation across various departments, ContractWorks has successfully captured 95% of agreements, resulting in improved management efficiency. Users have found ContractWorks invaluable for archiving executed agreements and supporting documentation, including employment contracts.
For administrative offices in healthcare organizations, ContractWorks has streamlined the management of executed documents, simplifying archive management and enabling text-based search. It has revolutionized the contract review process by allowing for paperless reviews on any device. Across different departments within companies, ContractWorks acts as a contract database that ensures easy access and organization of contracts. Moreover, it centralizes and increases visibility on supplier contracts, making it effortless to track multiple services provided by a single supplier.
One of the standout features of ContractWorks is its tagging templates, which enable users to create alerts for term and language updates. Additionally, users can run reports for specific terms and conditions, enhancing tracking capabilities. Overall, ContractWorks offers a range of practical use cases that cater to the diverse needs of organizations seeking efficient contract management solutions.
Powerful E-sign Feature: Users have consistently praised the product's powerful e-sign feature, which they find to be highly effective and seamlessly integrated with the management system. Many reviewers have mentioned that it has significantly improved their document signing process.
User-Friendly Interface: Numerous reviewers have expressed their satisfaction with the user-friendly and intuitive interface of the product. They appreciate how easy it is to navigate and use, making it effortless to teach others. The intuitive design has been particularly helpful for new users in quickly adapting to the system.
Unlimited Document Storage: Reviewers highly value the unlimited document storage feature, as it allows them to store a large volume of documents without any limitations. This ensures that they can easily manage all their files in one centralized location without worrying about storage space constraints.
- Limited customization options: Some users have expressed frustration with the lack of customization options in the e-sign feature. They suggest allowing for transferring or loading personal signatures instead of using a generic one. Two reviewers mentioned this concern.
- Ineffective AI tagging and manual data entry: Several customers find that the AI tagging feature is not effective and does not learn user preferences, resulting in a significant amount of manual data entry. Three reviewers highlighted this issue.
- Lack of effective communication: Users from a law firm mention that the software lacks effective communication and needs improvement to match its features. They specifically mention it needs to be more serious in its approach. One reviewer pointed out this drawback.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
December 14, 2021
User-friendly, flexible, and great support
Score 10 out of 10
Vetted Review
Verified User
We're using ContractWorks to centralize, organize and increase visibility on our supplier contracts. Previously, contracts were housed with various departments. Centralization allows us to see when one supplier provides multiple services across the Enterprise. Tagging Templates allow us to easily create alerts for term and language updates, as well as run reports for specific Ts & Cs.
- The product allows you to grow into the features and price points. No additional charges for implementation support. We started with one department, then shared our positive experiences with other departments to gain wider acceptance.
- Stellar customer support! Great variety with video, email, and phone assistance. Product training and tutorials are also readily available for self-service. The short (live or on-demand) webinars are quick, to the point, and very helpful to continually learn how to better use ContractWorks.
- The flexible folder structure is super easy to set up and match needs for each department. Easy to navigate and drag & drop to load documents.
- ContractWorks account managers listen to customers and the organization responds with new and improved features.
- ContractWorks continues to improve upon and expand platform capabilities
- Bulk sending contracts/documents for annual updates and eSignatures
- I haven't gotten the hang of creating Reports. It's still mostly trial and error for me.
N/A
N/A
80%
8.0
96%
9.6
N/A
N/A
- Able to access contracts without challenges when staff changes
- Milestone alerts allow us to be proactive rather than reactive for renewals
- Better document version control to keep all Ts & Cs up to date.
- Ability to 'match' or identify related documents
ContractWorks let us start small with a small investment, then scale up as our organization engages in the tool. Agiloft prep and implementation would have been complex, time consuming and costly. This allowed us to save on costs in the early months and prove the value of ContractWorks at a lower cost. Only as our organization uses the platform more, do we incur additional, associated costs.
7
Procurement, Supply Chain, Contracts Manager, Compliance Specialist,
2
Two Administrator set up Users, Roles/Access and eSign License. That's about all that's required. ContractWorks' flexibility and similarity to a common file folder directory make adoption and use super easy.
- Matching multiple POs to Master Service Agreements to maintain budget
- Weekly eSign Aging alerts to follow up on pending documents
- Confirming Data Protection Agreements for ISO 27001 Audits
- Bulk Sending and tracking of Giving Tuesday donation campaign results
- Identifying same supplier used by separate companies in the Enterprise to leverage value
- Auto Tag Templates for newly ingested documents
- Document version control
- more robust reporting
No
- Product Usability
Contract Management had to be easy to implement and use to gain acceptance across the enterprise. Otherwise, various departments would not consolidate into a central repository.
We reviewed a lot of solutions ranging from custom builds to well-known names. For our needs, ContractWorks is a good fit and a good value that allows flexibility and growth at a great value. I wouldn't change the evaluation and selection.
No, I dont think "premium" support was an option. ContractWorks support has always been terrific.
No
Yes, as soon as I asked about Bulk Sending documents, Alexa emailed about training and enabling the feature. Ethan delivered a same live day demo and offered to help set up our project. When we assembled our information, Ethan reviewed it and walked through the process again to make sure we wouldn't have problems. The added support so that we are not left to trial and error with a time sensitive project is much appreciated. Alexa and Ethan didn't know this was a very important, but last minute project - but they made sure we were successful.
- Uploading and downloading documents
- Folders and permissions
- Searching for documents
- Tagging milestone alerts
- Took me a bit to get used to creating reports
- Learning to create a Tag Template took a little trial and error, but individual tags can be set
The pricing stated on ContractWorks.com is extremely reasonable and works well for us.
ContractWorks is very accommodating and has packaged pricing to grow and scale without overspending.
December 10, 2021
Efficient, user-friendly platform
Score 10 out of 10
Vetted Review
Verified User
Our company uses ContractWorks as our contract database. It is extremely user-friendly and allows for easy access and organization across different departments within the company.
- User-friendly with training tools and webinars.
- Responsive customer support.
- Effective search tool to quickly navigate through documents.
- A lot of manual entry needed when utilizing the e-signature function.
N/A
N/A
N/A
N/A
54%
5.4
N/A
N/A
- increased efficiency for contract review across departments
March 01, 2021
Excellent Entry Level Contract Management
We use ContractWorks to serve as an archive for executed agreements and supporting documentation, including employment agreements. We also use its approvals function to mediate our internal contract review process and to sign documents electronically. It is used by the administrative offices of this healthcare organization for all documents executed by the company. It has made managing our archive much easier, permitting text-based search of documents spanning several decades. This is a vast improvement on the simple directory folder we had in the past. Furthermore, electronic review, signature, and approval has significantly simplified the contract review process and permitted paperless review at any time on any device for our major stakeholders. It has been a game changer.
- Ease of use/simple to teach.
- Unlimited document storage.
- Exceptionally helpful and prompt support.
- Responsive developers.
- Allowing changes to documents midway through approvals/signatures.
- More sophisticated interface for searching in document text would be nice.
- Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
N/A
N/A
60%
6.0
80%
8.0
N/A
N/A
- Complete elimination of paper-based review process.
- Greatly enhanced search capability for legacy documents.
- Enhanced satisfaction among contract reviewers, ease of use.
I demo'ed Agiloft and ContractWorks when we were searching for a product for us, and while Agiloft seemed like an excellent product with a full suite of features, it was just far more than we needed to address our primary issues: moving our database to a secure, searchable platform. Agiloft allowed some of the in-product editing features that ContractWorks lacks, but it required extensive training for which we would have to hire Agiloft, limited storage of documents, and a very significant investment of employee time to create superusers. Our sense was that if we needed a more sophisticated product in the future, we could easily switch over from CW (which permits simple, immediate download of your entire contract archive) to Agiloft but not the reverse.
February 20, 2021
ContractWorks from a DownUnder ViewPoint
Score 9 out of 10
Vetted Review
Verified User
We have multiple departments using it as a contract management software to ensure that contracts and their requirements are being tracked as well as using it as an electronic tool to sign documents.
- E-sign
- KPI tracking
- Notifications of key milestones
- E-sign: Transferring of signatures would be ideal or the loading of a personal signature into the e-sign field rather than a generic signature being populated.
- AI: The tagging does not pick up things nor does the software really learn what you want it to. There is a fair bit of manual data entry that has to be done.
N/A
N/A
60%
6.0
74%
7.4
N/A
N/A
- It has opened up a lot of time that contract managers/administrators wasted.
- Added efficiencies and the ability to manage contracts remotely.
ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.