November 18, 2014
Reliability and Availability
9
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July 23, 2013
Reliability and Availability
10
Conversocial Scorecard Summary
What is Conversocial?
Conversocial is a customer engagement platform that promises to deliver a unified approach to a new generation of customer care. The vendor says Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale, to drive profitable and lasting relationships on all Social Messaging channels. Conversocial aims to create a clear digital path for brand and consumer engagement that combines excellent technology and services.
Categories: Social Media Monitoring, Social Media Customer Service
Conversocial Video
Conversocial Downloadables
Conversocial Integrations
Conversocial Competitors
Conversocial Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
Conversocial Customer Size Distribution
| Consumers | 0% | |
| Small Businesses (1-50 employees) | 0% | |
| Mid-Size Companies (51-500 employees) | 70% | |
| Enterprises (> 500 employees) | 30% |
Conversocial Support Options
| Paid Version | |
|---|---|
| Live Chat | |
| FAQ/Knowledgebase | |
| Social Media |
Conversocial Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |
| Supported Languages: | English, French, German, Spanish |