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Cornerstone OnDemand

Cornerstone OnDemand

Overview

What is Cornerstone OnDemand?

Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.

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Recent Reviews

TrustRadius Insights

Cornerstone OnDemand is a versatile platform that has been widely used across various industries for different purposes. Users have found …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Course catalog or library (185)
    8.4
    84%
  • Assignments (181)
    7.8
    78%
  • Learning reporting & analytics (183)
    7.7
    77%
  • Learning administration (184)
    7.5
    75%

Reviewer Pros & Cons

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Pricing

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What is Cornerstone OnDemand?

Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is SutiHR?

SutiHR facilitates a variety of HR processes, from talent management to core HR functions. It automates key HR tasks, saves HR administrators time, and provides support to the entire organization.

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Product Demos

Cornerstone OnDemand Demo 2

YouTube

CSB by Cornerstone OnDemand - Overview

YouTube

Cornerstone OnDemand Demo 1

YouTube
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Features

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.2
Avg 7.3

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.3
Avg 7.3

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 6.8

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

9.1
Avg 7.2

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.6
Avg 7.3

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

7.5
Avg 7.1
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Product Details

What is Cornerstone OnDemand?

Cornerstone powers the future ready workforce, with HR software and solutions designed to unite people, teams, technology and business, and inspire a work environment of growth, agility and success for all. With an AI-powered and skills-forward system designed for the contemporary workforce, Cornerstone helps organizations modernize the learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success across the business. Cornerstone serves over 7,000 customers and 90M users and is available in 180 countries and 50 languages.

  • Learning & Development: Support learners' skills with learning management software.
  • Recruiting & Onboarding: Fill job reqs faster with an engaging candidate experience and a streamlined recruiting and onboarding process.

  • Performance Management: Build a high-performing culture that motivates people to meet their potential.

  • Engagement Surveys: Measure the business impact of talent programs and gain a clear picture of employee engagement and satisfaction.

  • Extended Enterprise: Expand learning to audiences that are critical to the organization, like partners or customers.

  • Core HR: Consolidate and uncomplicate HR processes into one place to better support, reward, and engage people.

  • Workforce Planning: Maximize workforce efficiency through thoughtful planning and a collaborative, data-driven approach.

  • Analytics & Reporting: Make better, more informed talent decisions with predictive analytics and visualizations.

  • Integration & APIs: Connect to a broader ecosystem to move data where it has its greatest impact.

Cornerstone OnDemand Features

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools
  • Supported: Compliance tracking and reporting

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Subordinate goal setting
  • Supported: Individual goal setting
  • Supported: Non-hierarchical goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Performance Management Features

  • Supported: Performance plans
  • Supported: Plan weighting
  • Supported: Manager note taking
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Rater nominations
  • Supported: Rater nomination workflow
  • Supported: Review reminders
  • Supported: Workflow restrictions
  • Supported: Review transfer
  • Supported: Multiple review frequency
  • Supported: Reporting

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Employee profiles
  • Supported: Candidate search
  • Supported: Candidate add
  • Supported: Candidate development

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: Live online learning
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning

Additional Features

  • Supported: Airtight integration across modules - from recruiting to learning to performance
  • Supported: Machine learning and predictive analytics to get actionable information from your talent data

Cornerstone OnDemand Screenshots

Screenshot of A personalized, modern user experience and self-service capabilities to engage employees, ensure productivity, and centralize employee dataScreenshot of With Cornerstone Learning, go beyond compliance and training - truly develop an engaged and collaborative workforce.Screenshot of Cornerstone Recruiting takes care of all talent acquisition needs and provides candidates with an amazing experience.Screenshot of With Cornerstone Performance, benchmark your people's performance, align them with your strategy, and provide feedback that matters.Screenshot of Cornerstone HR offers a personalized, modern user experience and self-service capabilities to engage employees, ensure productivity, and centralize employee data.Screenshot of With Content Anytime, quickly deliver hundreds of eLearning courses covering key soft-skills such as communication, time management, leadership, teamwork, and emotional intelligence.Screenshot of With Cornerstone Careers, provide continuous career development and expert coaching​.Screenshot of Actionable insights

Cornerstone OnDemand Videos

Cornerstone Products Overview Unified Talent Management Video
Cornerstone Learning Video
Cornerstone Performance Video
Cornerstone Content Anytime Video

Cornerstone OnDemand Integrations

Cornerstone OnDemand Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesAll
Supported Languages50 languages

Frequently Asked Questions

Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.

Brassring, SilkRoad Life Suite, and Workday Human Capital Management are common alternatives for Cornerstone OnDemand.

Reviewers rate Candidate ranking and Candidate search highest, with a score of 9.3.

The most common users of Cornerstone OnDemand are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(432)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cornerstone OnDemand is a versatile platform that has been widely used across various industries for different purposes. Users have found the software to be helpful in streamlining employee development and engagement, compliance training, and performance management. The platform allows organizations to track and assign training, host both in-house and virtual sessions, and automate processes for annual performance reviews and long-term succession planning. Additionally, Cornerstone OnDemand is effective for large-scale compliance training, offering general training, and serving as an API for internal and external candidates.

One of the key benefits of Cornerstone OnDemand is its ability to centralize all employee-related information in one place, making it a convenient solution for learning, performance management, recruiting, onboarding, talent management, and compensation modules. Organizations have used the software to consolidate processes and HR systems on a single platform, which has proved to be highly efficient. The platform's user-friendliness has garnered positive feedback from users, particularly in managing change management and assigning specific e-learning to multiple departments worldwide.

Moreover, during the Covid pandemic, Cornerstone OnDemand has enabled uninterrupted learning by allowing organizations to continue training remotely. It serves as a global Learning Management System solution that can be utilized to manage corporate training records for both online and classroom instruction. The software also offers social learning platforms for cohorts and tools for completing observation checklists.

Furthermore, Cornerstone OnDemand caters to the individualized needs of organizations with complex setups by allowing unique settings across multiple divisions. It can be used to document training for quality management systems, health and safety protocols, product knowledge for field personnel, and more. The software also helps non-profit organizations move their training programs online while reaching a broader audience.

In summary, Cornerstone OnDemand has proven to be a valuable tool for developing employees' skills and engaging them effectively in various industries. It facilitates compliance training, automates performance management processes, centralizes employee-related information, supports remote learning, and caters to the individualized needs of organizations. Users have praised its user-friendliness and its ability to streamline processes, making it a versatile and indispensable solution for many businesses.

Attribute Ratings

Reviews

(51-75 of 168)
Companies can't remove reviews or game the system. Here's why
November 14, 2021

Best in Class

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used by the entire organization for Learning, compensation, and performance.
  • Tracks learning for individual users
  • woks well with online SCORM and AICC Content
  • supports an awesome user community
  • Support can be inconsistent
  • documentation has recently gotten less accurate
  • the CSM model has changed and we have gone through 4 CSMs in 2 years.
Cornerstone is a great product for companies needed a robust learning product. It works great with performance and compensation. The recruiting module has a way to go.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Cornerstone OnDemand for our Learning, Performance Management, ATS, and Compensation systems. It is being used across the organization and it is addressing our need to have a holistic HRIS system.
  • User friendly, ease of use for both managers and employees
  • Allows us to integrate all of our HR needs into 1 system
  • It's search and sort options in Performance Management can be improved, more options to sort evaluations outside of using reporting
  • Customer service needs live people behind it.
Cornerstone OnDemand is a reasonably priced HR suite of products that is well suited for medium-sized organizations that want more powerful, modern options vs. what they currently have, which could be outdated and expensive to upgrade.
Score 6 out of 10
Vetted Review
Verified User
Up to recently, we were using Cornerstone OnDemand mainly for annual reviews [and] competency assessment.
We are now in the process to use it as API for internal and external candidates, learning hosting platform, and learning assignation follow-up.
  • Customer care: relationship with our account manager is really fluid and fruitful, especially when developing and integrating new functionalities.
  • Onboarding process, really didactic for new comers and appreciated.
  • Reduce the number of clicks: for competencies bank management, it is necessary to save twice at least before submitting any modification.
  • Allow sorting by different means (names, ID etc), by default competencies are listed by alphabetical order which for our particular field is not the most convenient.
I put 6 because I don't have the necessary feedback for other HRIS software providers to make a comparison.
Score 6 out of 10
Vetted Review
Verified User
Cornerstone OnDemand is used by our organization on a business-wide level. This impacts all areas of the business. We are currently using Cornerstone OnDemand as a way to centralize our learning platforms. This solves the user experience for learning in the organization. We do not currently use it for much compliance training.
  • Reporting
  • Granularity
  • ILT
  • User experience
  • Backend experience
  • UI
Cornerstone OnDemand has made some strides in making the platform better, but they have so much farther to go and they are a slow-moving behemoth when it comes to adding new features that are in other platforms already. Their customer success reps are the best and really know the platform and the system. Their learning program to educate yourself on how to use the system is also incredibly stellar.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cornerstone OnDemand (CSOD) is used across the whole organization for employees and contractors alike. It is used for compliance training, safety training, some on the job training, and performance reviews. We are currently working to expand the training catalog in order to leverage CSOD for career improvement, in conjunction with a career framework that is being created for the whole organization
  • Assigning Training - easy to use, customizable assignment process
  • The end user interface is intuitive and easy to use
  • Documentation/help resources for administrators is very good
  • The Performance module lags behind Learning in terms of new features and ease of use
  • Learner Home is great but not a true LXP, which is what many companies are moving toward. Things like the lack of xAPI reporting within the general reporting function are a big limitation.
  • The system is intuitive for end users but not always for administrators. Things like Group administration are not very flexible and can be cumbersome.
  • Clients should be able to report on basically any field in the system. Things like instructor reporting, reporting on group criteria, security role reporting are veryy limited and make auditing and governance difficult.
  • Well suited for mid-sized to larger companies - may be expensive for small companies
  • Companies with a heavy need for computer-based training (compliance or otherwise) and basic automation
  • Companies who have dedicated IT/dev support can leverage access to the Cornerstone OnDemand (CSOD) APIs for customization of certain functions - smaller companies with less support/smaller budget will struggle to use these more complex options
Alex Hurtado | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are huge users from an LMS standpoint. We create content that we even sell to other similar pet care industries or users. We are always on the leading edge of beta testing and using the latest functionalities that CSOD produces. Our hospitals are in constant need of training whether it is for current knowledge or for career development and we use the Performance module in combination to further make that happen.
  • Intuitive for users hence easy to use
  • Constantly updating their system on a quarterly basis.
  • Strong community of fellow experts
  • Many avenues to get answers besides fellow community experts
  • Certain areas have not been updated since initial launch and feel forgotten
  • Faster response time for submitted questions.
  • Do not remove what works well with new features. Add on vs removing unless what is being removed does not work well
They are great when it comes to LMS. Now that they purchased Saba that means they truly lead in that field. Their performance module works fantastic for your needs and plays extremely well with LMS. They have all the tools necessary to have the life cycle of your employees have a successful time in their job if the system is used to it's full potential.
Taline Goorjian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a retail grocery organization with 80% undesked, frontline workers. 20% of our employees support with distribution and supply chain, technology and merchandising. There is a vast array of quality assurance, food safety, and sustainably sourcing experts who support the excellence of our products in our stores. Our Cornerstone content ranges from new member onboarding, operations, product management and leadership topics to program management and microsoft tools.
  • Express Class allows rapid course tracking in batch, available for mobile.
  • Security is complicated but manageable to provide a variety of permissions to different user sets.
  • System Preferences provide tremendous customization options for every organization's particular instance.
  • On the Job Training allows for training in the flow of work.
  • Learner App for mobile does not allow every training type yet.
  • Certification training type is clunky.
  • Assessments are outdated but the new beta for the test platform is awesome.
Cornerstone is well suited as an LMS for compliance, however it is also rapidly developing LXP type features such as playlists and suggested learning AI for learner home carousels that will provide the user more and more with the ability to shape their own learning experience. It all depends how the org configures their portal as the potential to enable these LXP features is entirely up to the company administratively.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used by the entire enterprise. This includes all Employees, Contingent Workers, Dealers, Service Partners, etc. We use it for a centralized place for Learning, both compliance and departmental specific training. It is one of our main LMSs used. Being decentralized a bit, there are now other systems that are used in conjunction with Cornerstone OnDemand.
  • Easy User Experiene
  • Online cloud based solution
  • Good Customer Service
  • Better implementation of client's enhancement requests
  • Better/easier Administration flexibility for large corporation user bases
  • Lack of features that cause lines of businesses to acquire other systems since Cornerstone OnDemand can't do it
We moved from an on-premise LMS years ago and switched to Cornerstone. Being in the cloud was a much better solution than what we had. It was nice to always stay up to date with the software's latest version, etc. So Cornerstone does well in that aspect. However, it lacks some of the full-fledged Admin functionality/usability that other LMSs have. We had to adapt quite a bit and give up quite a bit in that aspect to gain the benefits of using Cornerstone. It was an adjustment, but we learned to go with it. Having over 100k users in the system, it just sometimes is NOT very easy to perform tasks that you'd think an LMS should do very basically and by default. Probably never an issue for smaller companies using it though.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cornerstone OnDemand is being used by our Training department for instructor-led training as well as new hire compliance training. We are currently using the learning suite across one division of the organization.
  • The level of automation that's possible within the system makes repetitive tasks like annual training a breeze when configured appropriately.
  • The flexibility of the latest reporting capabilities with Cornerstone OnDemand allows for a vast range of data tracking.
  • With good implementation, the system can essentially be configured to capture, track, and house almost any level or kind of data associated with a user.
  • Although the system allows for a great deal of flexibility, there are certain areas that are more locked down and do not provide what might actually be available in other parts of the application.
  • Sometimes there is a lack of consistency among different pieces of the system that makes for a less fluid user experience than might be possible.
If your organization has either solid cross-functional business processes or you are moving in that direction, Cornerstone OnDemand will serve your needs well. If, however, you will need to operate the system within a highly self-contained silo, you may not be able to fully realize the benefits of the system and may struggle to find the value.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use CSOD throughout our whole organization for our Learning Management System (LMS). It addresses the problems of learning management, regulatory agency compliance for continuing education; delivering education, and reporting/tracking.
  • Learner home/layout
  • Content/curricula
  • Continuous Improvement
  • Deprecation of tools (often in the name of continuous quality improvement).
  • Would like additional ways to "slice and dice" data -- i.e. by hire date.
  • More robust support
CSOD has been well-suited for our organization. I think it might be overkill for smaller organizations with fewer employees.
February 05, 2021

Cornerstone experience

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The system is used by the entire company, including the operational public. The biggest gain is the ease of access to training, which allows us to train faster and faster.
  • Ease of navigation
  • Unified management of all HR processes
  • Cloud system
  • Recruit suite
  • New features in forms
(+) For large companies where the focus on training is high. The learning suite is very complete, with several possibilities to provide training.
(-) For smaller companies (5000) the cost benefit may not be worth it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cornerstone OnDemand is a great product to use for learning. The specific way I use the product at this time is to deliver, track, and document all the compliance training that is provided to each employee. The new Reporting 2.0 tool has an amazing functionality called Exception Reporting. This allows you to ensure that all persons required to take training have in fact been assigned the training. This is extremely helpful to ensure that no employee is missed and everyone meets their annual training requirements. Additionally, Cornerstone has an amazing group of individuals that are available when you have a question. There are multiple ways to get assistance, from the online Help Center to over-the-phone Office Hours to topic-specific training with their trainers. I highly recommend using Cornerstone OnDemand as your next LMS.
  • Support
  • Online Resources
  • Knowledgeable Employees
In my role, the Reporting 2.0 functionality of Cornerstone OnDemand has been a great improvement in the way reports are run and records are able to be kept. To be able to get reporting down to such a granular level has been such a help. It's also great to be able to share the reports with other individuals so they can run the reports themselves when they need it and don't have to wait for you!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Cornerstone OnDemand as our enterprise-wide employee training LMS. This addressed our desire to streamline the number of sites and applications our employees needed to use to complete training. The biggest assistance having an enterprise-wide solution provides is the ease of pushing out and tracking training for our very large employee base.
  • Permissions - Almost everything within the tool is permissionable, which allows us to show only needed pieces to employees.
  • Releases - The quarterly release cycle is communicated very well with enough supporting documentation to gain knowledge of what is happening and prepare your org prior to upgrades.
  • Flexibility - The system is very flexible to meet many needs of a diverse organization. There are built-in pieces that can be adapted to fit a need and fill gaps.
  • Groups - You have the ability to create tailored groups of people for use across the system but the groups interface is very cumbersome to use.
  • Pulling information from System - there are some gaps with information you can pull back from the system overall. This includes reporting on some information such as group criteria and permissions/roles applied to users. To get this information you have to do a project/work order which takes time and money.
  • Administrator Functions Menus - The menus are deep and hard to navigate because the placement of items does not always seem consistent.
Cornerstone OnDemand is well suited for having a single or almost-single source of training for a very large organization. The ease of putting a course into the system and making it available across the enterprise or pushing it out as an assignment with a due date is great. It also handles the ability to push out large amounts of training to users through assignments pretty well, although sometimes it does take a while to process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cornerstone is used across the organization for GxP training and other learning purposes. It is integrated with HRCore for employee related data and other upstream systems to maintain data feeds. CSOD is also used for content coming in from different external vendors like LinkedIn, Skillsoft, Coursera. CSOD Learning is the one point platform for all learning related needs.
  • Configuration.
  • Audit capabilities.
  • Learning assignments.
  • Learner home.
  • Learning experience.
  • Reporting.
  • Questions and question banks.
  • Flexibility in configuration.
Cornerstone is well suited
  • For GxP purposes
  • For corporate training
Less Appropriate
  • Question Banks
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Cornerstone to assign mandatory training and collect completion reports and data.
  • Customization features, such as headers in emails, make for a better user experience.
  • Reporting 2.0 makes sharing reports much easier.
  • Language equivalencies are a huge benefit for sending out training globally.
  • Exams need to be made available on the mobile app.
CSOD is useful in sending out required training and tracking completion status. The email templates for sending out training are great. The mobile app for sending out training still needs some work.
September 24, 2020

Cornerstone is a great LMS.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cornerstone is being used across the organization and we are looking to expand it into the businesses of our acquisitions. We mainly use the system for onboarding new employees. We created curricula with homegrown videos and use dynamic assignment to assign to users once they start the organization or transition within. We also have 3rd party content in our system.
  • Training tools on how to use the system.
  • Constantly updating and improving.
  • Communicating roadmap of updates.
  • It is a monster of a system and sometimes it is hard to use.
  • Sometimes it is hard to find answers.
  • Costs can be high.
Cornerstone is a very powerful tool. It does take time to learn the system. It really does need a dedicated administrator to keep it afloat in a company. It isn't a plug and play software. A company that is willing to invest in the development of its employees will find great benefits from using the power of this system. It just doesn't happen overnight.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cornerstone OnDemand is being used org-wide at our company. Cornerstone has been able to address many business needs such as: managing our overall compliance training program, ILT and (more recently) virtual ILT or vILT for many of our business partners such as Recruiting and Product training, learning content curation and beginning stages of self-interest in professional development.
  • Access to a huge community of training resources training webinars and social communities. Cornerstone does a great job with providing administrators with the tools and people to get connected on utilizing the product.
  • Ability to load or upload files of data. I used Cornerstone with a smaller company and now I'm with a company with a larger employee group. Cornerstone's ability to load certain data for specific features saves administrators time and effort when carrying out tasks and projects.
  • Access to permissions and constraints. This allows us to either centralize or de-centralize tasks to our organization partners based on business needs.
  • Cornerstone's available integrations in the Edge Marketplace also is becoming extremely helpful. With so many applications within a business, we're looking to have a "hub" where our employees can have a one-stop shop for learning.
  • When someone gets onboarded as an administrator, it is really daunting to learn the system and the resources available. Personally, I think being able to connect with one person to show me the ropes (sort of a like a buddy system upon hire) is helpful.
  • I remember Cornerstone appointing a CSM to every client before the model changed. I understand having the new system of requesting a CSM allows for CSMs with different expertise and knowledge to step in, but the quarterly check-ins were helpful to understand upcoming releases and a knowledgeable person who truly understands the business' needs and wants.
  • Improved communications on target fix dates for known issues. Being left in the dark without much information is hard to communicate back to the business.
Cornerstone is well suited for when company's need a robust LMS that is scalable and user-friendly. I only use it for Learning, but the features available to us as administrators allows us to tailor the user experience and curate a budding learning culture with simple workflows and processes. The community is large and teeming with clients who are using it on so many different scales, and who are willing to help with sharing best practices and tips. Where I think Cornerstone can be less appropriate is the daunting counts of available features - keep your business needs in mind and don't feel overwhelmed with all it has to offer. Start small and expand as your business evolves.
September 24, 2020

Local Government Loves CSOD

Wendy Brodnick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
CSOD is being used for the entire Placer County employee organization. We use it for our compliance training, ILT management, eLearning content library, and is the data system of record. The CSOD system has an API integration with our HR system, Workday. Additionally we have several large departments that use the system heavily to track very specific qualifications and certifications as well as provide training to our client base that is required by contracts held with the State of California.
  • SSO ease of access for employees is awesome, in particular with a small team to manage it.
  • Securities are great so that we can have Department Administrators be the super admin for their specific department training.
  • We were able to brand it and make it look personalized to our County.
  • Use of email administration to set up reminders and also notifications has alleviated a huge manual workload issue.
  • Robust system and really required dedicated staff time to implement and launch. It would have been helpful to know this at the get go.
  • Integration with MS Teams would really help our organization.
  • Focused training with a live person at the beginning of implementation.
I really love the functionality, security, and the ability to use the system in a way that fits our needs. Our Sheriff Office is using Observation Checklist and OJT to manage rifle qualifications. The Calendar is awesome and we use it constantly and got great feedback from employees love to see the offerings at a glance.

Our eLearning created through Storyline looks great and is easy to upload SCORM to the system and "curate" for the learner with appropriate.
Rebecca Brink | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Synchrony uses Cornerstone across the whole organization. As a financial organization this provides compliance training to all employees as well as functional courses for specific roles, as well as being able to schedule and track leadership training
  • User experience.
  • Admin tools are quick and easy to use.
  • Platform works to promote learning strategies.
  • Finding some compatibility issues with IE that tech team is unable to explain or help with.
  • Exam functionality is not sophisticated.
  • Acknowledgement courses have too many steps for users - could be streamlined.
In meeting with different LMS vendors Cornerstone continues to meet the needs for the company for users as well as admins.
September 24, 2020

The Good and Bad - no ugly!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cornerstone is being used across the whole organization. It is being used to house learning content, track completions and scores and push compliance content to employees as necessary. We are also looking to begin to use it as a social platform for learning cohorts as part of their guided learning journey to post on discussion boards, etc.
  • Very easy from an admin perspective to build curriculum.
  • Has some very good standard reports that assist with collecting data.
  • Easy navigation from a learner's perspective.
  • Communities is a little challenging adding the learning and discussions boards - lots of clicking around to get where you want.
  • More question type capabilities in the exams.
  • Evaluations - if I change the Likert scale the report defaults back to the standard and I have to manually edit the report to show the actual scale.
Cornerstone OnDemand is well suited to building curriculum with multiple parts and it is easy to edit even when there are registered learners. Other platforms I have used before does not allow for that which becomes problematic if you are mid-cohort and find an error.
A more seamless social capabilities tied to learning activities would be great. As mentioned there are lots of clicks to get where you need to be if you have a learning object in a community and then the learner needs to respond to a post.
September 23, 2020

CSOD is a great LMS

Jess Foster | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Cornerstone OnDemand company-wide at UKG (formally Kronos). It's used for compliance training by our global HR and IT teams, company-wide training, down to team/department training. The system is leveraged to track progress on training and compliance and add in annual goals. We also use the system to provide soft skills training and development for our teams.
  • Robust admin capabilities.
  • Ease of use both administratively and for our end-users.
  • Reversioning with reporting - it's a bit clunky to have agile-type training where we expect learners to go through training more than once. Reporting becomes a lot more manual in these scenarios.
  • Reporting is tricky - there's a learning curve to understand how to get the right information. I know work is being done in reporting 2.0 but I would love to see more template reports for common reports your customers use.
I really like the usability with Cornerstone compared to other LMS's I've used. I think the system is a little behind on looks/modernization. Also, support seems to take a while to troubleshoot issues sometimes. Otherwise, I've enjoyed using this system.
Shirley Wu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using CSOD across the entire organization and have decentralized so that each division may use customized features applicable to their needs. It addresses mainly delivery of training, reporting and compliance. I personally am a fan for its reporting capability. I find it to be superior than the other Learning Management Systems I've used or received demos with.
  • Reporting.
  • Continuous product improvement.
  • Connecting with clients.
  • Innovation.
  • Training offerings.
  • Ticketing turnaround.
  • Responsiveness, globally.
  • Uniformed UI.
It's well suited if you want to have a powerful LMS and produce all kinds of different metrics to measure success. It's not suited if you don't really have a compliance requirement and don't care too much about basic metrics. Reason being, there's so much you can do with Cornerstone OnDemand, but if you don't have reason, resources, and time to use all the features. It would be a waste and you'll be better off with a simpler learning management system. Ultimately, know what your organization needs on the short term and in the long run before you purchase an LMS.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Cornerstone OnDemand as our training documentation system of record for our entire organization, and as a part of our larger Quality System. We also use it to serve out continuing education programs to staff working for our hospital customers.
  • Love the flexibility in configuration.
  • Great audit trail.
  • Easy to administrate.
  • Some of the feature development feels isolated from other parts of the system.
  • In can take a while for client suggestions to make it onto the improvement roadmap.
Great for compliance training as well as personal development training. Can be difficult for one Administrator to manage by themselves for a large organization. We have 2 full-time Admins and 2 part-time Admins for an organization of 5,000+ internal users and 500 external users. We've also created custom security roles to allow some administrative functions to be done by staff outside the Admin department to ease the administrative burden. Great that Cornerstone has that flexibility.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it across our entire organization in all departments. I work within the Learning platform, however, we also utilize the Recruiting and Performance platforms as well. Within Learning, we heavily rely on the system to push compliance training and others alike. Additionally, we have created hundreds of in-house training which are included in our new hire training.
  • Allows you to upload your own content.
  • Allows you to customize to your own needs.
  • Maintains relevance with quarterly updates.
  • Versioning online classes.
  • Adding additional reporting and analytics fields.
  • Revamp of Communities/Connect.
As I have mentioned before, the LMS platform has allowed us to load out in-house training and customize our own platform to meet the needs of our organization. We also host numerous ILT events and sessions for internal continuing education, so having those features available all in one place makes it a valuable tool for the organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cornerstone is in use for Learning, Performance, Succession & Recruiting. We started to use it in Germany and will also implement it at other locations and countries in Europe. Cornerstone will slowly replace other HR software we are currently using so that we hopefully will only have one HR software in the future.
  • Constantly improving the software.
  • Paying attention to customers' needs.
  • Lots of options offered to learn more about how to use Cornerstone.
  • Lots of add-ons available from CSOD or partners.
  • Should listen more to customers' suggestions in the Client Success Center.
  • Support is sometimes responding too slowly.
  • The administrator experience is sometimes clunky.
Cornerstone is especially well suited as a professional Learning Management software but can be extended with other modules (Performance, Recruiting, Succession, etc.) so that it can become an all-around HR software. Probably it's more useful for companies with more than 1,000 employees.
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