Overview
What is Cornerstone OnDemand?
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.
A good innovative service
Best in class, but opportunities remain
Cornerstone Learning will be the Cornerstone of your Organization.
Cornerstone OnDemand Review
The Cornerstone of Learning
Cornerstone-Modern and customizable LMS!
If you need strong reporting, you need Cornerstone OnDemand!
Cornerstone OnDemand: A Great Solution for Learning and Performance
It's not what it originally intended to be
Cornerstone OnDemand, our global training platform
The Cornerstone of Cornerstone OnDemand it the LMS.
Product review - CSOD Learning
Guide employees through custom learning paths!
Very good employee portal with several integrated modules
A guarantee of success.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Course catalog or library (185)8.484%
- Assignments (181)7.878%
- Learning reporting & analytics (183)7.777%
- Learning administration (184)7.575%
Reviewer Pros & Cons
Pricing
What is Cornerstone OnDemand?
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is SutiHR?
SutiHR facilitates a variety of HR processes, from talent management to core HR functions. It automates key HR tasks, saves HR administrators time, and provides support to the entire organization.
Product Demos
Cornerstone OnDemand Demo 2
CSB by Cornerstone OnDemand - Overview
Cornerstone OnDemand Demo 1
Features
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.3New hire portal(69) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 8Manager tracking tools(114) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
- 8.4Compliance tracking and reporting(125) Ratings
Compliance tracking is the ability to ensure that all new hires are in compliance with federal regulations for employment.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 8Corporate goal setting(95) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 8.3Subordinate goal setting(98) Ratings
Subordinate goal setting is the ability to define subordinate departmental or team goals in support of overall corporate goals.
- 8.8Individual goal setting(106) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 8.1Line-of sight-visibility(94) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 8.1Performance tracking(109) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 8.1Performance plans(93) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.4Plan weighting(80) Ratings
Supervisors have ability to weight or prioritize individual elements of the performance plan.
- 7.9Manager note taking(69) Ratings
Ability for managers to insert ad-hoc notes about performance or evaluation process; supports continuous feedback.
- 7.7Performance improvement plans(81) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 8.3Review status tracking(96) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.6Rater nomination workflow(64) Ratings
Ability for nominated raters to accept or reject their nomination.
- 8.2Review reminders(93) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.4Workflow restrictions(85) Ratings
Workflow restrictions ensure that employee can only see finalized official review once completed.
- 7Multiple review frequency(82) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
- 8.1Reporting(113) Ratings
Reporting capabilities provide dashboards, ad-hoc reports and custom reporting capabilities.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.4Create succession plans/pools(49) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 9.3Candidate ranking(49) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 9.3Candidate search(52) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 9.2Candidate development(49) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 8.7Job Requisition Management(45) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.8Company Website Posting(41) Ratings
Software allows postings to be displayed on the company website
- 8.7Publish to Social Media(38) Ratings
Software provides ability to publish postings to social media sites
- 8.6Job Search Site Posting(38) Ratings
Software provides ability to publish postings to top job search sites
- 8.7Customized Application Form(40) Ratings
Application form for applicants allowing capture of required information
- 8.7Resume Management(43) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
- 8.8Duplicate Candidate Prevention(40) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.6Candidate Search(41) Ratings
Search capabilities allows candidates with certain attributes to be located
- 8.8Applicant Tracking(41) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8.8Collaboration(36) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
- 8.6Task Creation and Delegation(38) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
- 8.3Email Templates(59) Ratings
Software allows creation of standard email templates for communication with candidates
- 8.3User Permissions(60) Ratings
User permissions allow you to decide which information is viewable or editable by others
- 8.3Notifications and Alerts(55) Ratings
Notifications and reminders inform you of tasks to be completed
- 8.3Reporting(63) Ratings
Standard reports on key recruiting metrics such as time-to-fill
Learning Management
Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.
- 5.6Course authoring(138) Ratings
Users can develop and assemble online learning content.
- 8.4Course catalog or library(185) Ratings
Learning content is organized into a course catalog or browsable library.
- 7.8Player/Portal(172) Ratings
Students or employees can engage with content and take courses using this interface, which may be called a player or portal.
- 8.2Learning content(147) Ratings
The vendor offers high quality pre-made courses or assets. These may be specific to certain industries or technologies.
- 7.9Mobile friendly(135) Ratings
Students or employees can access content from mobile devices. Course authors can develop responsive learning content.
- 7.4Progress tracking & certifications(168) Ratings
The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.
- 7.8Assignments(181) Ratings
Users can assign courses/curricula to individuals or groups, with due dates.
- 7.5Compliance management(162) Ratings
Users can identify potential risks and ensure that requirements are met and that certifications are up to date.
- 7.5Learning administration(184) Ratings
Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.
- 7.7Learning reporting & analytics(183) Ratings
Provides insights into course completion, engagement with learning content, etc.
- 6.9Social learning(116) Ratings
Includes features for collaboration and knowledge sharing among peers.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Cornerstone OnDemand?
Cornerstone powers the future ready workforce, with HR software and solutions designed to unite people, teams, technology and business, and inspire a work environment of growth, agility and success for all. With an AI-powered and skills-forward system designed for the contemporary workforce, Cornerstone helps organizations modernize the learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success across the business. Cornerstone serves over 7,000 customers and 90M users and is available in 180 countries and 50 languages.
- Learning & Development: Support learners' skills with learning management software.
Recruiting & Onboarding: Fill job reqs faster with an engaging candidate experience and a streamlined recruiting and onboarding process.
Performance Management: Build a high-performing culture that motivates people to meet their potential.
Engagement Surveys: Measure the business impact of talent programs and gain a clear picture of employee engagement and satisfaction.
Extended Enterprise: Expand learning to audiences that are critical to the organization, like partners or customers.
Core HR: Consolidate and uncomplicate HR processes into one place to better support, reward, and engage people.
Workforce Planning: Maximize workforce efficiency through thoughtful planning and a collaborative, data-driven approach.
Analytics & Reporting: Make better, more informed talent decisions with predictive analytics and visualizations.
Integration & APIs: Connect to a broader ecosystem to move data where it has its greatest impact.
Cornerstone OnDemand Features
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
- Supported: Compliance tracking and reporting
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Subordinate goal setting
- Supported: Individual goal setting
- Supported: Non-hierarchical goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Performance Management Features
- Supported: Performance plans
- Supported: Plan weighting
- Supported: Manager note taking
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Rater nominations
- Supported: Rater nomination workflow
- Supported: Review reminders
- Supported: Workflow restrictions
- Supported: Review transfer
- Supported: Multiple review frequency
- Supported: Reporting
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Employee profiles
- Supported: Candidate search
- Supported: Candidate add
- Supported: Candidate development
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
Additional Features
- Supported: Airtight integration across modules - from recruiting to learning to performance
- Supported: Machine learning and predictive analytics to get actionable information from your talent data
Cornerstone OnDemand Screenshots
Cornerstone OnDemand Videos
Cornerstone OnDemand Integrations
- Beamery
- Big Think Edge
- Broadbean
- CareerBuilder.com
- Experian Employer Services
- CleverConnect
- Visa Acceptance Solutions (CyberSource)
- First Advantage
- HireRight
- HireVue
- Sterling Check
- Workplace from Meta
- getAbstract
- pymetrics
- ADP Workforce Now
- Linkedin Recruiter
- SHL
- Symphony Talent, now with SmashFlyX
- Elucidat
- Skillsoft
- Accurate
- A-Check Global
- Aktive Reply
- American Heart Association
- AppLearn
- Biz Library
- Cegos
- Choice Screening
- CyberU
- EBI
- e-Days
- ej4
- eQuest
- FAMA
- IBM
- Intuition
- JJ Keller
- Octily
- Paradox
- Phenom People
- ServiceNow
- Skilla
- Skillpill
- Sqeptech
- Talent +
- Talentry
- Tax Credit Co
- TED
- Tracker
- TTS
Cornerstone OnDemand Competitors
Cornerstone OnDemand Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Countries | All |
Supported Languages | 50 languages |
Cornerstone OnDemand Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(432)Community Insights
- Business Problems Solved
Cornerstone OnDemand is a versatile platform that has been widely used across various industries for different purposes. Users have found the software to be helpful in streamlining employee development and engagement, compliance training, and performance management. The platform allows organizations to track and assign training, host both in-house and virtual sessions, and automate processes for annual performance reviews and long-term succession planning. Additionally, Cornerstone OnDemand is effective for large-scale compliance training, offering general training, and serving as an API for internal and external candidates.
One of the key benefits of Cornerstone OnDemand is its ability to centralize all employee-related information in one place, making it a convenient solution for learning, performance management, recruiting, onboarding, talent management, and compensation modules. Organizations have used the software to consolidate processes and HR systems on a single platform, which has proved to be highly efficient. The platform's user-friendliness has garnered positive feedback from users, particularly in managing change management and assigning specific e-learning to multiple departments worldwide.
Moreover, during the Covid pandemic, Cornerstone OnDemand has enabled uninterrupted learning by allowing organizations to continue training remotely. It serves as a global Learning Management System solution that can be utilized to manage corporate training records for both online and classroom instruction. The software also offers social learning platforms for cohorts and tools for completing observation checklists.
Furthermore, Cornerstone OnDemand caters to the individualized needs of organizations with complex setups by allowing unique settings across multiple divisions. It can be used to document training for quality management systems, health and safety protocols, product knowledge for field personnel, and more. The software also helps non-profit organizations move their training programs online while reaching a broader audience.
In summary, Cornerstone OnDemand has proven to be a valuable tool for developing employees' skills and engaging them effectively in various industries. It facilitates compliance training, automates performance management processes, centralizes employee-related information, supports remote learning, and caters to the individualized needs of organizations. Users have praised its user-friendliness and its ability to streamline processes, making it a versatile and indispensable solution for many businesses.
Attribute Ratings
- 9.9Likelihood to Renew37 ratings
- 9Availability5 ratings
- 9Performance5 ratings
- 8.1Usability37 ratings
- 6.6Support Rating36 ratings
- 8Online Training10 ratings
- 8.6In-Person Training4 ratings
- 8Implementation Rating10 ratings
- 7.3Configurability115 ratings
- 9.5Product Scalability4 ratings
- 8.5Ease of integration3 ratings
- 8.9Vendor pre-sale3 ratings
- 7Vendor post-sale3 ratings
- 9Professional Services1 rating
- 8Contract Terms and Pricing Model1 rating
Reviews
(101-125 of 257)My Adventures with Cornerstone
- User experience.
- Admin tools are quick and easy to use.
- Platform works to promote learning strategies.
- Finding some compatibility issues with IE that tech team is unable to explain or help with.
- Exam functionality is not sophisticated.
- Acknowledgement courses have too many steps for users - could be streamlined.
The Good and Bad - no ugly!
- Very easy from an admin perspective to build curriculum.
- Has some very good standard reports that assist with collecting data.
- Easy navigation from a learner's perspective.
- Communities is a little challenging adding the learning and discussions boards - lots of clicking around to get where you want.
- More question type capabilities in the exams.
- Evaluations - if I change the Likert scale the report defaults back to the standard and I have to manually edit the report to show the actual scale.
A more seamless social capabilities tied to learning activities would be great. As mentioned there are lots of clicks to get where you need to be if you have a learning object in a community and then the learner needs to respond to a post.
Cornerstone OnDemand Experience from System Admin
- Communicates updates to the system in a timely fashion, giving you ample lead time to make preparations prior to feature introduction or deprecation.
- Has a variety of reporting options ranging from simple to complex to meet various needs.
- Allows for customization in terms of design and usage to address your organization's unique needs.
- Over time, it has become more difficult to get assistance from Cornerstone employees, forcing us to rely more on other clients for feedback rather than Cornerstone itself.
- New functionality is helpful, but it seems like clients could use more hand-holding than Cornerstone sometimes provides.
- It feels like client suggestions are rarely taken into consideration when updating the platform.
#1 in Learning for a Reason
- Mobile app.
- Tools for content creation - Playlists, Curriculum, Learner Home, Featured Training, etc.
- Customization! Almost every element can be changed to exactly how we want it.
- There are a lot of resources for help, which is great, but there are a mix of locations to find them. It would be nice if they were all in one central location.
- The HR Suite product is very basic. I am hoping the new merger with Saba will help improve this tool.
- They don't have a way to roll up changes in the pilot portal into the production portal, so when you test changes, you then have to manually made those updates in production. I've worked with software elsewhere that they can just push those changes into production.
Cornerstone OnDemand Review
- Tracks training.
- Connects employees.
- Creates reports.
- Sharing reports with 2.0.
- Allowing more characters when entering information.
Cornerstone OnDemand Works for us!
- Ease of administration.
- Accessible support.
- Ease of use for end users.
- Cross module unity (you can tell some of the modules are managed by a different development team. They look different to the administrator on the back-end.
- Ability to include an outlook calendar invite for check-in meetings.
- Reporting flexibility.
CSOD is a great LMS
- Robust admin capabilities.
- Ease of use both administratively and for our end-users.
- Reversioning with reporting - it's a bit clunky to have agile-type training where we expect learners to go through training more than once. Reporting becomes a lot more manual in these scenarios.
- Reporting is tricky - there's a learning curve to understand how to get the right information. I know work is being done in reporting 2.0 but I would love to see more template reports for common reports your customers use.
Great LMS if you want to do ALL THE THINGS!
- Reporting.
- Continuous product improvement.
- Connecting with clients.
- Innovation.
- Training offerings.
- Ticketing turnaround.
- Responsiveness, globally.
- Uniformed UI.
Cornerstone Learning works great for us
- Love the flexibility in configuration.
- Great audit trail.
- Easy to administrate.
- Some of the feature development feels isolated from other parts of the system.
- In can take a while for client suggestions to make it onto the improvement roadmap.
Robust and highly customizable system; a little complex for small business - but can optimize with a "Partner"
- Robust capabilities.
- Customization.
- Branding.
- Overly complex for a small business.
- Not enough live support.
- Little support for small business.
- It's hard to get real help (a live body) on the system.
Awesome LMS software platform!
- Allows you to upload your own content.
- Allows you to customize to your own needs.
- Maintains relevance with quarterly updates.
- Versioning online classes.
- Adding additional reporting and analytics fields.
- Revamp of Communities/Connect.
Mostly modern all-around software that always keeps evolving
- Constantly improving the software.
- Paying attention to customers' needs.
- Lots of options offered to learn more about how to use Cornerstone.
- Lots of add-ons available from CSOD or partners.
- Should listen more to customers' suggestions in the Client Success Center.
- Support is sometimes responding too slowly.
- The administrator experience is sometimes clunky.
Cornerstone OnDemand Learning Stands Above the Rest
- LMS database has condensed our catalog into a manageable library.
- LXP allows for a great user interface that is visually pleasing and easy to use.
- Reporting has been more flexible than any other LMS.
- There is so much customization, it can be unwieldy for admins.
- The test engine is confusing to use.
- Reporting 2.0 can be difficult to get used to.
We love Cornerstone!
- Evolving System
- Customization
- Lots of Resources
- Difficult to learn the system (takes time)
- I appreciate the customization, but the natural interface could be a little better
- More 1:1 training opportunities with Cornerstone Admin
Cornerstone OnDemand Rocks!
- Instructor Led Training
- Competency Management
- Virtual Instructor Led Training
- Employee Development Planning
- Check-in Conversations
- MS Teams Integration
- Skillsoft Integration
- Enhancements on reports, but those are coming soon
Three years in and still able to learn new ways to help the learners.
- Reporting - able to quickly pull reports and share with shareholders.
- Notifications - employees receive initial notification and reminders before and after a due date.
- Instructor-Led Sessions - employees can view all available ILTs and register for the session that best suits their needs.
- Easily identify and deactivate outdated material.
Cornerstone is Recommended
- Great courses in Cyber U
- Easy to navigate through the Performance Review for end users
- Check-ins are the best
- Administrative set up on the back end is not very user friendly
- More Office Hours available for one-on-one help
Cornerstone OnDemand
- Organized your training within your catalog
- Ease of assigning training
- Reporting and analyzing metric
- Ability to easily create unique user experiences
- Can be clunky at time
- Learning curve can be steep for some users
A Cornerstone to Your Organization
- Reporting - For the most part, there is a report for everything in the system. A few sections need more enhancements (e.g. Community Reports), but overall if you have the information in the system you can pull a data analysis on it. Reporting 2.0 has also made great strides over the years and the future is bright with this robust reporting tool.
- Cornerstone Check-Ins - A lot of companies are looking at Continuous Performance and I think the tool Cornerstone is building is going in the right direction. Often I find myself referencing what Cornerstone is doing when there are questions about tools supporting continuous performance.
- Reporting 2.0 - While this is also on my Pros list, I think it's still new and has some usability issues. One area that's difficult is the setup and permissions. There are A LOT of permissions to navigate through and recently I found that even if you have the reporting permission for one area of the system, if you didn't have the permissions to actually see that area of the system you couldn't get it to show up on a report. There are a lot of dependencies on these permissions and it's not always clear.
- Global Product Support: As long as I've used Cornerstone, GPS has been very inconsistent. Sometimes you get tickets answered quickly, other times it can take over a month. Often you don't get the root causes to the problems. Support also doesn't seem to be localized, so if I open a ticket it may be answered by someone in a different timezone which also impacts time for responses to be received/reviewed.
- Overall system enhancements - There are some enhancements that definitely are improvements, but they may not take into consideration how end users are using the system. For example, there was an enhancement to change what a button did in the system so that it could connect with new Cornerstone functionality. Unfortunately, this new functionality was still in Early Adopter mode and folks weren't ready to launch the new functionality. Would love to see more of an opportunity for customers to weigh in on the pros/cons and when people should enable smaller changes to the system.
My 2020 CSOD Admin review
- User management - Constraints and Permissions
- Numerous Learning Objects - Online, Events, Material, Videos, more...
- Reporting - Both Standard and Custom reporting options
- Admin - Menu Navigation
- Bulk Management of training completions
Seamless and Practical Choice for LMS
- Hosting individual trainings
- Provide a space for registrations
- Landing pages for modules
- Back system is dated
It may be less appropriate for a business that has primarily live events versus online trainings and learning.
Cornerstone Review
- Admin Training - multiple options and content on how to use the system.
- Customer Services - online portal and in-person is always good.
- Setting up security roles and permissions - too cumbersome and confusing.
- Need a mobile app that includes more than the learning module.
Cornerstone Learning
- Help documents for learning
- Training on products
- Flexibility of products
- Observation checklists can be tricky to navigate
- Updating content and how that affects Curriculum/re-versioning
- Certification management can be frustrating for expired users
- Removing content for terminated employees could be easier, instead of removing content item by item, would be nice to be able to remove all content from active transcript to removed transcript
Cornerstone OnDemand - My Thoughts
- Reporting is one of Cornerstone's strong points. With reporting 2.0 you can create data from almost any content in the system, and share it via automation with other users.
- I love that you can set permissions for individual users and groups down to the smallest detail. One group of users can see, do and interact with one items, while others in another group only have access to items you have pre-defined.
- Automated registration emails are fantastic. Once the defaults are set up, the LMS delivers emails based on various transactions that happen with the system. It is fully automated, and truly a set and forget function. It replaces a lot of mundane emailing tasks.
- There is a steep learning curve. Due to that reason, a better customer service structure is needed. While the community knowledge bank is great, it takes time to search for an answer and you need to know the term you are searching for. Getting support via a help ticket is hit or miss, and takes a very long time to get an answer or solution for anything above a basic problem.
- Parts of the LMS do not use the same terminology as others. For that reason, when searching for an answer you may spend hours only to realize, Cornerstone is calling it something else in help, when in fact it is listed differently in the portal.
CSOD - Extremely flexible, with some accompanying complexity
- Cornerstone has GDPR approved data security, which is required for our global use.
- Flexibility in configuration allows us to tailor the user experience according to regulations and specific needs.
- Up time. It is extremely rare that there is a critical problem that negatively affects our users ability to access.
- Dashboards are very limited compared to what I am used to seeing in platforms like ServiceNow.
- Sometimes the flexibility can be a double-edged sword, in that there are many ways to get something wrong.
- Mobile app - while it is great for consuming content, some items, like banners linking to the mobile portal instead of keeping users within the app, could use improvement.