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Cornerstone OnDemand

Cornerstone OnDemand

Overview

What is Cornerstone OnDemand?

Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.

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Recent Reviews

TrustRadius Insights

Cornerstone OnDemand is a versatile platform that has been widely used across various industries for different purposes. Users have found …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Course catalog or library (185)
    8.4
    84%
  • Assignments (181)
    7.9
    79%
  • Learning reporting & analytics (183)
    7.8
    78%
  • Learning administration (184)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Cornerstone OnDemand?

Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

What is Workday HCM?

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

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Product Demos

Cornerstone OnDemand Demo 2

YouTube

CSB by Cornerstone OnDemand - Overview

YouTube

Cornerstone OnDemand Demo 1

YouTube
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Features

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.3
Avg 7.3

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.3
Avg 7.3

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 6.8

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

9.1
Avg 7.2

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.6
Avg 7.3

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

7.6
Avg 7.1
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Product Details

What is Cornerstone OnDemand?

Cornerstone powers the future ready workforce, with HR software and solutions designed to unite people, teams, technology and business, and inspire a work environment of growth, agility and success for all. With an AI-powered and skills-forward system designed for the contemporary workforce, Cornerstone helps organizations modernize the learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success across the business. Cornerstone serves over 7,000 customers and 90M users and is available in 180 countries and 50 languages.

  • Learning & Development: Support learners' skills with learning management software.
  • Recruiting & Onboarding: Fill job reqs faster with an engaging candidate experience and a streamlined recruiting and onboarding process.

  • Performance Management: Build a high-performing culture that motivates people to meet their potential.

  • Engagement Surveys: Measure the business impact of talent programs and gain a clear picture of employee engagement and satisfaction.

  • Extended Enterprise: Expand learning to audiences that are critical to the organization, like partners or customers.

  • Core HR: Consolidate and uncomplicate HR processes into one place to better support, reward, and engage people.

  • Workforce Planning: Maximize workforce efficiency through thoughtful planning and a collaborative, data-driven approach.

  • Analytics & Reporting: Make better, more informed talent decisions with predictive analytics and visualizations.

  • Integration & APIs: Connect to a broader ecosystem to move data where it has its greatest impact.

Cornerstone OnDemand Features

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools
  • Supported: Compliance tracking and reporting

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Subordinate goal setting
  • Supported: Individual goal setting
  • Supported: Non-hierarchical goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Performance Management Features

  • Supported: Performance plans
  • Supported: Plan weighting
  • Supported: Manager note taking
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Rater nominations
  • Supported: Rater nomination workflow
  • Supported: Review reminders
  • Supported: Workflow restrictions
  • Supported: Review transfer
  • Supported: Multiple review frequency
  • Supported: Reporting

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Employee profiles
  • Supported: Candidate search
  • Supported: Candidate add
  • Supported: Candidate development

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: Live online learning
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning

Additional Features

  • Supported: Airtight integration across modules - from recruiting to learning to performance
  • Supported: Machine learning and predictive analytics to get actionable information from your talent data

Cornerstone OnDemand Screenshots

Screenshot of A personalized, modern user experience and self-service capabilities to engage employees, ensure productivity, and centralize employee dataScreenshot of With Cornerstone Learning, go beyond compliance and training - truly develop an engaged and collaborative workforce.Screenshot of Cornerstone Recruiting takes care of all talent acquisition needs and provides candidates with an amazing experience.Screenshot of With Cornerstone Performance, benchmark your people's performance, align them with your strategy, and provide feedback that matters.Screenshot of Cornerstone HR offers a personalized, modern user experience and self-service capabilities to engage employees, ensure productivity, and centralize employee data.Screenshot of With Content Anytime, quickly deliver hundreds of eLearning courses covering key soft-skills such as communication, time management, leadership, teamwork, and emotional intelligence.Screenshot of With Cornerstone Careers, provide continuous career development and expert coaching​.Screenshot of Actionable insights

Cornerstone OnDemand Videos

Cornerstone Products Overview Unified Talent Management Video
Cornerstone Learning Video
Cornerstone Performance Video
Cornerstone Content Anytime Video

Cornerstone OnDemand Integrations

Cornerstone OnDemand Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesAll
Supported Languages50 languages

Frequently Asked Questions

Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.

Brassring, SilkRoad Life Suite, and Workday Human Capital Management are common alternatives for Cornerstone OnDemand.

Reviewers rate Candidate ranking and Candidate search highest, with a score of 9.3.

The most common users of Cornerstone OnDemand are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(433)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cornerstone OnDemand is a versatile platform that has been widely used across various industries for different purposes. Users have found the software to be helpful in streamlining employee development and engagement, compliance training, and performance management. The platform allows organizations to track and assign training, host both in-house and virtual sessions, and automate processes for annual performance reviews and long-term succession planning. Additionally, Cornerstone OnDemand is effective for large-scale compliance training, offering general training, and serving as an API for internal and external candidates.

One of the key benefits of Cornerstone OnDemand is its ability to centralize all employee-related information in one place, making it a convenient solution for learning, performance management, recruiting, onboarding, talent management, and compensation modules. Organizations have used the software to consolidate processes and HR systems on a single platform, which has proved to be highly efficient. The platform's user-friendliness has garnered positive feedback from users, particularly in managing change management and assigning specific e-learning to multiple departments worldwide.

Moreover, during the Covid pandemic, Cornerstone OnDemand has enabled uninterrupted learning by allowing organizations to continue training remotely. It serves as a global Learning Management System solution that can be utilized to manage corporate training records for both online and classroom instruction. The software also offers social learning platforms for cohorts and tools for completing observation checklists.

Furthermore, Cornerstone OnDemand caters to the individualized needs of organizations with complex setups by allowing unique settings across multiple divisions. It can be used to document training for quality management systems, health and safety protocols, product knowledge for field personnel, and more. The software also helps non-profit organizations move their training programs online while reaching a broader audience.

In summary, Cornerstone OnDemand has proven to be a valuable tool for developing employees' skills and engaging them effectively in various industries. It facilitates compliance training, automates performance management processes, centralizes employee-related information, supports remote learning, and caters to the individualized needs of organizations. Users have praised its user-friendliness and its ability to streamline processes, making it a versatile and indispensable solution for many businesses.

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Tina Pegar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize Cornerstone OnDemand to support all learning across the organization as well as offer training opportunities to an affiliated organization. It assigns training based on need of the staff as well as is used for optional training and registration into larger organization sessions when needed. It solves out need for compliance training assignments and tracking as well as support the administration side and professional development opportunities.
  • Automatic recurring assignments are easy to get that refresher training out without needing to assign it fresh each time.
  • Reporting 2.0 makes it easy to write and share your reports with just selected filters. Making it easy for people receiving it to just change what they need to see.
  • Learning Admin Console makes it easy to peek at what is going on in your portal and open up connected reporting when needed.
  • Success Center is a great resource for getting peer answers to questions and learning about the releases and suggesting changes that should be added to the roadmap.
  • Their Product Support can take a long time to respond and/or give incomplete responses so you have to go back and forth to get the correct response.
  • Certifications exist but are in bad need of an update to make them more user friendly as they are the only way to set an expiration date.
  • Reporting 2.0 can have more latency issues then other parts of the system and it is always when you really need to grab that report.
I think CSOD is great for most organizations it does have a hefty price tag so making sure the robustness is leveraged is important when choosing the correct system for your organization. I appreciate that they have quarterly releases so the product is getting updates often versus some other LMSs when that is less frequent.
Onboarding (3)
N/A
N/A
New hire portal
N/A
N/A
Manager tracking tools
N/A
N/A
Compliance tracking and reporting
N/A
N/A
Performance and Goals (5)
N/A
N/A
Corporate goal setting
N/A
N/A
Subordinate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Performance Management (10)
N/A
N/A
Performance plans
N/A
N/A
Plan weighting
N/A
N/A
Manager note taking
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Rater nomination workflow
N/A
N/A
Review reminders
N/A
N/A
Workflow restrictions
N/A
N/A
Multiple review frequency
N/A
N/A
Reporting
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Recruiting / ATS (15)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Customized Application Form
N/A
N/A
Resume Management
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Candidate Search
N/A
N/A
Applicant Tracking
N/A
N/A
Collaboration
N/A
N/A
Task Creation and Delegation
N/A
N/A
Email Templates
N/A
N/A
User Permissions
N/A
N/A
Notifications and Alerts
N/A
N/A
Reporting
N/A
N/A
Learning Management (11)
85.45454545454545%
8.5
Course authoring
50%
5.0
Course catalog or library
100%
10.0
Player/Portal
100%
10.0
Learning content
80%
8.0
Mobile friendly
80%
8.0
Progress tracking & certifications
90%
9.0
Assignments
90%
9.0
Compliance management
90%
9.0
Learning administration
100%
10.0
Learning reporting & analytics
90%
9.0
Social learning
70%
7.0
  • We needed a system that would help us switch from all in person training to online content and blended content and it does that with an easy to use interface.
  • In person session scheduling and tracking used to be a pain and the no show rate was high using ILT and having the registration easy to use and have calendar appointments emailed on registration has increased our attendance.
  • Playlists have allowed up to move our learning culture forward as we can connect content by topics and it makes it easy for our staff to pick what they want to take on that topic.
We selected Cornerstone versus Saba during our initial implementation because of the Administrative resources and the easy of use for administering training at the time Saba had a better learner experience in our reckoning. Now they are one company so it seems we chose well. We implemented Workday HCM and there was some consideration on moving to their learning platform but Cornerstone does more and offers a better use experience so we are sticking with Cornerstone Learning.
9600
All employees and most of our non-employees that are provisioned have access to Cornerstone. There are some regulatory/compliance trainings, some departmental trainings and professional/personal development offerings.
1
We have a single centralized resources for Cornerstone Support (end user and superuser support) and a network of training administrators across the organization that manage their own training and help to make system decisions. We call it the federated model and it helps to keep autonomy for the training groups but they have the support they need.
  • Certifications for regulatory training with expiration dates
  • Assignments that recur
  • Playlists to connect topical resources together.
  • We use a user form as part of a material to collect job function responses that then assign training.
  • We leveraged forms, form tasks, approval workflows and electronic signatures to collect performance appraisals last year .
  • Teams integration
  • Learn App
We are happy with the product and the features offered.
Yes
We didn't have an LMS before Cornerstone and instead leveraged manaul processes in PeopleSoft, SharePoint (with some workflows) and Access databases or Excel. We wanted something more automated and easier for the administrator to use. As well as that could host self paced content and track expiration dates for required training.
  • Product Features
  • Product Usability
We wanted it to be so much more user friendly then our other solutions so it could truly be that one stop shop we were aiming for.
I think we did really well and I wouldn't change the process.
The Cornerstone people assigned to our project were wonderful, we struggled with the "partner" that was assigned to our implementation and they made the process so much more difficult then it needed to be. So, select the partner carefully when implementing.
  • Implemented in-house
  • Third-party professional services
No
Change management was a big part of the implementation and was well-handled
We did the majority of of the change management with very little coaching from our implementation partner. It went well as our team had a lot of experience in change management.
  • Certifications - Incorrectly configured
  • Understanding functionality options
  • Working with Implementation Partner
  • Online Training
It was great there were curricula to get me started then I could play in the test environments to figure out how I wanted it to work. They have fully revamped since our implementation ad the content is even better now.
I think we can configure enough of the user experience to meet our needs particularly with welcome pages, custom pages and HTML however some of the workflows are hard coded and we wish we had some more preference options there. It does overall provide a friendly front end to our users.
Practice, practice, practice in your test environment to know how something will work for the end user as well as the administrator. The other thing is to take advantage of the Success Center for asking about best practices from other customers.
Some - we have done small customizations to the interface
We had help setting up our Welcome page to be custom but it has been easy to update for rebranding purposes.
No - we have not done any custom code
We are doing a lot with leveraging Reporting 2.0, FTP and Edge Import which is sort of customizing or being creative with pieces of functionality that are available.
I think they are working on enhancing and making their support better over the last few years however it is still a trouble point. It can take forever and a lot of back and forth to get a clear answer or work done. They are great for classic work orders however such as security or functionality turning on and those go really fast. I do think they still struggle with the line between an issue and a "project".
We are in the middle support package. We picked it as the bottom one doesn't allow for you to be as involved in the direction of Cornerstone and with support.
Yes
It was resolved not as timely as i hoped but it was resolved.
I think the Regional User Groups are my favorite thing rather then the actual contacting of Support.
Great for an end users however there are places like the transcript that switching around can be confusing.
  • Use Learning Search to find content
  • Use Learner Home to see everything you need learning wise
  • Express class to give ad hoc credit
  • ILT session copying
  • Test editing
  • Certifications in general
Yes, but I don't use it
It's a great product with some pieces that are set but many things that can be customized as needed for individual needs.
There are few outages and when there is the "trust" site is updated rather quickly and tickets are now connected together much better.
I haven't seen many issues at all with load times. Sometimes learning assignments will take longer then expected but it is still reasonable. They have taken great effort over the last couple years to speed things up like reports and search results so I expect that effort to continue in the coming year.
I like all the "marketplace integrations" that make it easy to connect systems together without being super techy.
  • Workday
  • Zoom
  • Microsoft Teams
  • Google Tag Manager
  • Nothing else currently planned
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
Read everything you can in the Success Center about what you are trying to do.
Yes
Their release support is very clear with both a community and a playlist. I feel like I have the information I need for each release.
  • Certification updates
  • Learning assignment safeguards
  • Reporting 2.0 fields
  • More admin changes
  • More certification updates
  • More Reporting 2.0 fields.
No
No
Ruben Fernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is being used by the whole organization in many workflows and internal procedures. From hr we try to launch all new projects within the cornerstone would be the employee portal.
  • Easy Learning
  • Good recruiting processes
  • Internal evaluations easier
  • Maybe recruiting module has many parts not integrated between them
  • I would like to delete some processes or objects now I can't
  • Maybe more look and feel possibilities
It's 360 HR software and you can launch many different projects in the same app. Learning scenarios are the best option in Cornerstone OnDemand.
Onboarding (3)
76.66666666666667%
7.7
New hire portal
60%
6.0
Manager tracking tools
70%
7.0
Compliance tracking and reporting
100%
10.0
Performance and Goals (5)
82%
8.2
Corporate goal setting
80%
8.0
Subordinate goal setting
80%
8.0
Individual goal setting
90%
9.0
Line-of sight-visibility
70%
7.0
Performance tracking
90%
9.0
Performance Management (10)
75%
7.5
Performance plans
90%
9.0
Plan weighting
70%
7.0
Manager note taking
90%
9.0
Performance improvement plans
80%
8.0
Review status tracking
80%
8.0
Rater nomination workflow
70%
7.0
Review reminders
60%
6.0
Workflow restrictions
60%
6.0
Multiple review frequency
70%
7.0
Reporting
80%
8.0
Succession Planning (4)
65%
6.5
Create succession plans/pools
80%
8.0
Candidate ranking
60%
6.0
Candidate search
60%
6.0
Candidate development
60%
6.0
Recruiting / ATS (15)
58.666666666666664%
5.9
Job Requisition Management
80%
8.0
Company Website Posting
40%
4.0
Publish to Social Media
60%
6.0
Job Search Site Posting
50%
5.0
Customized Application Form
40%
4.0
Resume Management
70%
7.0
Duplicate Candidate Prevention
70%
7.0
Candidate Search
70%
7.0
Applicant Tracking
40%
4.0
Collaboration
60%
6.0
Task Creation and Delegation
50%
5.0
Email Templates
60%
6.0
User Permissions
60%
6.0
Notifications and Alerts
70%
7.0
Reporting
60%
6.0
Learning Management (11)
82.72727272727273%
8.3
Course authoring
70%
7.0
Course catalog or library
80%
8.0
Player/Portal
80%
8.0
Learning content
70%
7.0
Mobile friendly
90%
9.0
Progress tracking & certifications
80%
8.0
Assignments
90%
9.0
Compliance management
80%
8.0
Learning administration
90%
9.0
Learning reporting & analytics
90%
9.0
Social learning
90%
9.0
  • Increase employee engagement
  • Get more training completion
  • More entre candidates
We chose Cornerstone OnDemand because its a global World product and our trust gets higher. And the integrated modules
699
all areas. Cornerstone is being used by all the company and we have lots of areas and departments using it.
4
customer service, general digital skills, patience and a love for what he/she does
  • training platform (and reporting)
  • recruiting portals
  • develop people (evaluations, goals, competencies...)
  • for onboarding. that was not in out roadmap initially
  • to have diferent recruiting portals
  • to make new goals policies for the company
  • more training on the way
  • new ways of recruiting
  • develop evaluations with diferent approvers and workflows...
overall i am happy with the tool and would choose it again if i were looking for it again. complete, continually developing and with good support and customer service.
Yes
Before Cornerstone we work with Talentia HCM and it was very strong to change anything and we cant use the information for reports and to get value.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Maybe the Product Reputation with the features related with reporting and exploit information
we change our processes at the cornerstone implementation to make easier. Some times companies have very difficult workflows and the change of the HR tool force to make them easier as us.
maybe to have more time between modules implementation would be better for testing all procedures. Its important to have very clear the workflows before start and have consense between all the parts becouse if you want to change something after implementing that could be a little difficult. But these are only our tips.
  • Third-party professional services
INTEGRA SOLUCIONES. ( https://integra-soluciones.net/en/ )
Yes
First of all we separate each module in this order: HR / LMS / RECRUITING / PERFOMANCE / SUCESSION... then for each module we made a Discovery Session, then the implementation company presented a proposal, and then we make changes and details of that module. We repeat this process with all modules. for us it was a good way to do it.
Change management was a big part of the implementation and was well-handled
In this case I recommend that the adaptation be fast because if we make the process slow we will have the same problems and the slowness of the change is added. We must organize ourselves well and have early adopters and partners to help teach how to adapt to change but all within a short period of time.
  • internal training
  • internal processes adaptation
  • configuration documentation
  • Online training
  • in-person training
  • no training
we use also to admin all our training in person events and sessions. Its easy to admin this kind of trainings and automatize some processes we have. Also de user experience and the integration with other systems helps to the employees to use more. All modules integrated oriented to develop people is the principal reason to have CSOD. The training administration is very complete and allows to automate many processes.
very complete tool thinking at the user side and at the admin side. Continuosly launching new features in their roadmap always adapting to the companies needs. I think is the best module of the software. Maybe i will make some changes at the admin or reporting part but time by time. cornerstone's own authoring tool is a bit simple but the platform allows publishing courses created with other tools and its tracking is fully integrated.
I think it is necessary to have an initial training and to test the processes several times before creating them in real. Perhaps at the beginning it may seem a little complicated but with the accompaniment of someone expert in a short time you can be autonomous. I recommend this initial training and the creation of real cases. The configuration part is very important and automations / communications must be taken into account from the beginning.
I would like to have more deep administration options and to be more flexible. We must adapt our processes to Cornerstone OnDemand and I would like to Cornerstone OnDemand more adaptable to us.
the configuration of the application is known when you have been working with it for some time, so it is important to configure it with someone who knows the preferences of Cornerstone to know the possibilities it has before starting to configure it without knowing it.
Some - we have done small customizations to the interface
I have advanced technical knowledge so I have been able to change certain aspects myself and help other clients to do so.
Some - we have added small pieces of custom code
also I have advanced technical knowledge so I have been able to change certain aspects myself and help other clients to do so.
I am working with the integration with external reporting systems such as PowerBI to be able to exploit all the information. I have also implemented Google Analytics and little by little I am getting very useful extra information.
A little show to solve the case but always I get a solution
No
Yes
Yes it would be solved but was an important bug
They usually solve all my cases. Sometimes I have had to resort to my gps to escalate the problem or I have had to find the solution myself but there is always someone in support willing to help you and they know the product inside out.
for uses in general is easy to use, its not too much necessary to give support continuosly. But at the configuration and administration there is a little difficult to manage some things, there are lots of options and its important to have a global admin vision when you make any change or implement a new process.
  • learning portal
  • onboarding workflows
  • development tasks
  • configure workflows (recruiting, develop...)
  • competencies bank and models
  • some changes in tasks launched are difficult to change
Yes
for learning there are an app called LEARN / CORNERSTONE LEARN very easy to use. I would like to have an integral app with the rest of modules but maybe in future.
Cornerstone has many options that it separates into companies, areas and departments... even at the job level. This is a very useful feature to deploy an application with different options according to profile.
I haven't really had any major availability problems. The service is practically impeccable but it is true that at times, due to server and latency problems, the application has been slower. But these have been specific issues that have resolved themselves.
As mentioned in the previous point, the application is fast in general. There are many aspects in the companies that can influence this speed: firewall, antivirus... etc. and the servers can have problems. But in general everything works at a sufficient speed. There are also daily stability reports that show us the status of the servers in case we notice any problems.
Every day they have more and more implementations through their marketplace and make the process easier without having to do major developments.
  • AZURE
  • Linkedin
Azure SSO was important to us and it was a very simple process with a 30 minute online meeting and the integration with Linkedin although not as complete as we would like is very quick.
  • PowerBI
  • HR Access (Sopra Steria)
In the case of PowerBI there are no official connectors to connect with Cornerstone but it is true that through APIs something could be done although it is complicated. In the case of HR Access integration is a project where the two applications must hang their data on an intermediate server. Something difficult and expensive to implement at the moment.
  • Single Signon
  • API (e.g. SOAP or REST)
  • AppExchange or similar marketplace
no for us
It is very useful and beneficial for clients that the integrations they make with other companies are posted in the Marketplace and make Cornerstone has greater potential. It is a benefit for clients to have this and that new ones are appearing every day. The reporting part if I would like to not need a Reporting API and that as clients we could connect directly with tools like PowerBI to the database. It is something to consider.
The treatment of customers at Cornerstone is very special. Few companies follow up so closely and continuously on the progress and expectations of companies. There are many avenues of contact, and it is appreciated that the vendor is vigilant in this way.
We deal directly with Cornerstone. The integration was with another company but the purchase was directly with Cornerstone's salesperson who made it very easy for us.
As I have said before, I have no doubt that the services of the Cornerstone sales people were very good. In particular, our salesperson spent a lot of time in contact with us to make the process go smoothly. Perhaps being a large company in some cases the times were slowed down but it is something normal to take into account.
Mainly the final price and the contract period were the two terms to be negotiated.
It is important to be familiar with the terms and annual increases in licenses and other aspects of the contract. I recommend analyzing this from the beginning and the permanence is relevant because Cornerstone updates its modules and brings out new features that may allow you to leave a module to acquire another.
transparency and mutual adaptation. Not all HR applications meet all expectations and we have to look for the ones that best fit our processes and have integrated modules. That versus price and permanence are details to take into account.
Yes
is a transparent process because it is a cloud-based application that provides quarterly updates to all customers.
  • we do not spend time
  • transparent process
  • new funcionalities each quarter
  • adaptations to current events
  • news
  • customer suggestions implement
Yes
because in this application all customers always move to new versions automatically and we don't want to stay old.
No
Mark Schroeder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Cornerstone across the entire organization. Initially it replaced an existing LMS (Moodle at the time), since then we have taken on Recruiting, Performance, Succession, and Certifications. We manage / offer both required training as dictated by outside certifying agencies and compliance regulation as well as but content and offer ILT to support of HCM Developments efforts. WE use CSOD to align Dept. and Indi goals around central Corporate goals, as well as launching the fist full company wide review of talent as a succession analysis task.
  • Creating a portal for many HCM functions that can be customized to look and feel like your particular org./org culture.
  • Alignment of goals and work effort.
  • Give employees what they want from curated access to the educational components needed for them to get ahead.
  • Customizable workflows for recruiting and Succession tasks that allow for just about any configuration you can dream up...and use as many as you need by division or department all while still centralizing reporting on global metrics used.
  • Platform Updates, Roadmap, Launch prep - CSOD is the best an getting you what you need to make sure you staying up to day and new updates are easily handled. They are GREAT at this.
  • Peer support for admin NEtworks
  • Direct Client Support have ebbed and flowed over the years. A system of support focused on what the client wants for an experience rather than what CSOD want to deliver would be nice for permanent state of support.
  • Different areas of the platform are developed at different rated, and not all areas are up to the same GUI. From an admin perspective having to navigate between multiple screen GUIs and navigate around obsolete but "still in use by some customers" features can be difficult to know if you should be using a feature or if its on its way out.
  • Permissions / Security Roles - This is very complicated part of the system that needs some better recommendations and default settings with the ability to add templated security roles to the platform by the admin at any time. Pushed by CSOD. I would like to see a library of Security roles like LO, managed the same way.
I separate HR functions into what I call Front of the house and Back of the house. Back of the house is Payroll, Timekeeping, Benefits, Legal Documentation. Everything else in Front of the house. CSOD is the best at everything front of the house. IF it has to do with a persons employment status/relationship with the employer as an entity = Back of the house. If it has anything to do with Employee performance, induction, culture fit, intrinsic motivation, goals desires, drive, potential = you buy CSOD.
Onboarding (3)
83.33333333333334%
8.3
New hire portal
70%
7.0
Manager tracking tools
90%
9.0
Compliance tracking and reporting
90%
9.0
Performance and Goals (5)
94%
9.4
Corporate goal setting
100%
10.0
Subordinate goal setting
100%
10.0
Individual goal setting
100%
10.0
Line-of sight-visibility
80%
8.0
Performance tracking
90%
9.0
Performance Management (10)
83%
8.3
Performance plans
100%
10.0
Plan weighting
100%
10.0
Manager note taking
90%
9.0
Performance improvement plans
90%
9.0
Review status tracking
90%
9.0
Rater nomination workflow
90%
9.0
Review reminders
90%
9.0
Workflow restrictions
N/A
N/A
Multiple review frequency
90%
9.0
Reporting
90%
9.0
Succession Planning (4)
90%
9.0
Create succession plans/pools
90%
9.0
Candidate ranking
90%
9.0
Candidate search
90%
9.0
Candidate development
90%
9.0
Recruiting / ATS (15)
86.66666666666666%
8.7
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
100%
10.0
Job Search Site Posting
100%
10.0
Customized Application Form
100%
10.0
Resume Management
80%
8.0
Duplicate Candidate Prevention
100%
10.0
Candidate Search
100%
10.0
Applicant Tracking
100%
10.0
Collaboration
90%
9.0
Task Creation and Delegation
N/A
N/A
Email Templates
80%
8.0
User Permissions
60%
6.0
Notifications and Alerts
90%
9.0
Reporting
100%
10.0
Learning Management (11)
88.18181818181819%
8.8
Course authoring
N/A
N/A
Course catalog or library
90%
9.0
Player/Portal
90%
9.0
Learning content
100%
10.0
Mobile friendly
100%
10.0
Progress tracking & certifications
100%
10.0
Assignments
100%
10.0
Compliance management
100%
10.0
Learning administration
100%
10.0
Learning reporting & analytics
100%
10.0
Social learning
90%
9.0
  • Increased applications by upgrading potential employer interface. OBTAINED. Exceeded desired increase by 140%.
  • Increased participation in learning events / online learning. OBTAINED exceeded initial goal @24 months by 200%.
  • Improved ILT classroom management by decreasing "no shows" at registered events. OBTAINED. Pre CSOD rate ave. 3.3 "no shows" / ILT - dropped to below 1.
CSOD has the easiest to use user interface. If employees do not like to use it it will not be as affective as a tool to manage talent. All modules of CSOD are developed to the same level, in all other platforms I found there was a lacking in one of the areas of the platform that I did not want to have to live with to get the good one.
Just right. Its a little complex but that comes with the territory. I would never say too complex. May be complex for some, but you are rewarded with the kind of flexibility that will make the portal meaningful to users...and that is the key to success. People have to want to use it.
900
It is the entire EE population. Approx. 350 Production employees. 50 Transportation Employees. 500 Office and or Management Employees. We have approx. 90% unique log in rate monthly. We launched the platform as a portal for information as well as training and this helped drive adoption. We also have SSO which breaks down barriers for access.
3
Initially we had 1 System Admin. This person handled all implementation and config. over the years we have created admins for each functional area. Performance and Succession, Recruiting / Learning Management Systems. So now those folks handle executing day to day admin tasks in their relative areas and we have 1 overall platform config admin. Total of 4.
  • End user Development Goal Administration
  • Maintaining Compliance
  • Applicant Management
  • Event Registration Management
  • How to Guides for other platforms using custom pages and youtube widget.
  • Skills Identificaiton
  • Future Workforce planning
  • Routing compliance materials
There is no greener pasture over the fence. Nothing is perfect, however CSOD in the most usable, configurable, and forward thinking.
  • Assigning Training
  • Managing Goals
  • Applicant Interface
  • Review Management with competencies or goals incorporated in the process.
  • Competency Building
Yes
It works well. It puts what people need where they need it with out being too much. Limited ability to enlarge SCORM corses on mobile devices. Not all routines are available in the mobile app. but that may be a good thing.
Yes
Moodle, Epicor,
  • Product Features
Training management and the ability to report on compliance requirements.
I would have a better understanding of internal processes I want to leverage the tool for to look for areas of incongruency.
There are probably easier platforms, but you will trade configurability. Its like the difference between Iphone and Android. iphone is easy ........as long as you want to do what it allows you to. and thats all you get.
  • Third-party professional services
DXC
Yes
LMS, Performance, Recruiting, Succession, Certifications, Content.
Change management was minimal
We aligned need and finale vision and leveraged local management for user adoption. We generated user need for education and then provided easy access to end users for training and support.
  • Internal Processes were not well defined to understand what config would look like.
  • Time - we slowed down on purpose so we took 9 months. but had planned 4 months.
  • Systems thinking capablility in stakeholders
Our consultants took time to understand who we were and remined flexible to customize the consulting approach.
  • Online training
This is not applicable.
The client success center and CSOD created Curriculum allowed me to build capability within my internal team where needed.
Have current processes pre identified and them perform gap analysis, and interview stakeholders based on what they want from the system not what it does.
Some - we have done small customizations to the interface
Very easy, there is a large amount of platform interface customizations available to admins.
No - we have not done any custom code
No
I know it can be expensive but I preferred having a 1:1 relationship with support. Vs 1:Many.
No. I think I pay enough for the product. I think it should come with premium support because it is a premium product. and Support is part of that package.
Yes
Super fast. Done well, and actually wrapped up into a global update. This has been a great experience. Bugs are treated quickly which is good and I like. Issues with things that are more specific to individual portals make take longer.
After a quarterly update to the recruiting platform, there was an issue with connections of information between screens. Because we were just launching with the product we were using only the newest workflows that came with the update, while I suspect others had not transitioned yet. I sent the question to central support and followed up immediately with a call as I was training recruiters on the new platform.

Central support was able to log the problem, find me a workaround on the phone, and I was able to continue the training for launch. In the next update to the platform globally, the problem was fixed. Literally from my team's mouth to a change globally with in 1 week. CSOD take their client feedback extremely seriously.
I have had no problem scaling the platform across various areas of the business.
Sees to be having swimlane downtime more often in the recent years.
Reporting 2.0 often takes a long time compared to custom reports. Error pages for loading is occurring more often than expected. May be internet connection speed on our end.
  • HRIS - Ceridian Dayforce
  • Whil
Outbound recruiting data Feed - Very difficult Inbound EE data feed - Extremely easy. Whil - easy
  • MS Teams
  • Adobe Connect
  • File import/export
  • Single Signon
no
Some are easy others seem difficult.
Have experts on the application to be integrated with.
There have been a lot of changes to the CSOD client relationship management strategy, it has forced me at times to feel disconnected.
I have had no issues. It is slightly improved.
I do not understand this question.
Really know who you are as an organization and what your needs are.
Yes
It always goes smoothly. I have plenty of pre change information and ability to prepare.
  • Application Management
  • Conversion from competencies to Skills
  • Increased SKILLs based functionality
  • More areas of the platform changing to updated UI
No
No
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