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PiiQ by Cornerstone

PiiQ by Cornerstone

Overview

What is PiiQ by Cornerstone?

Cornerstone’s PiiQ is an SMB offering formerly known as Sonar6. PiiQ is aimed at small-to-medium sized businesses and includes core learning management and performance management systems, including content creation, mobile accessibility, and in-product reporting.

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Recent Reviews

TrustRadius Insights

PiiQ by Cornerstone is a versatile performance management system that has been widely adopted across various organizations. Users have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Course catalog or library (11)
    6.8
    68%
  • Assignments (11)
    6.7
    67%
  • Learning content (11)
    6.6
    66%
  • Course authoring (11)
    6.0
    60%
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Pricing

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PiiQ Performance

$8.00

Cloud
per user per month

PiiQ Learning + Content

$8.00

Cloud
per user per month

PiiQ Learning + Content & Performance

$15.00

Cloud
per user per month

Entry-level set up fee?

  • $1,000 per installation
    Optional
For the latest information on pricing, visithttps://smb.cornerstoneondemand.com/pii…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

6.6
Avg 8.2
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Product Details

What is PiiQ by Cornerstone?

PiiQ by Cornerstone is performance and learning management software designed for small to medium businesses (ideal for companies with fewer than 100 employees). The software drives employee engagement and productivity with its performance management tools and helps companies build a culture of continuous learning and development with a robust library of on-demand courses. The vendor’s value proposition is that managers can get up and running fast with the self-configurable and intuitive set-up.

PiiQ offers a suite of products; choose PiiQ Performance, PiiQ Learning, or both in one, simple platform.

PiiQ Performance:

  • Collaborative, continuous goal setting
  • Continuous feedback
  • Comprehensive, well-designed dashboards and reports to find hidden training needs, skill gaps, and struggling & outstanding employees
  • 9-box talent matrix graphs and employee profile
  • Easily configurable (no costly implementations!)
  • 360 reviews
  • Overall score & manager comments

PiiQ Learning:

  • Searchable library and self-registration
  • Compliance and training courses ranging from technical to soft skills
  • Ability to create your own courses
  • Reporting and insights dashboard
  • Mobile learning on the go
  • Learning Content through Cornerstone's Premier Content Partner, CyberU

PiiQ also offers a service and support team that aims to help businesses optimize the use of the products and enable success. Support ranges from immediate telephone support to full consulting packages – companies have the choice in how much they need.

PiiQ by Cornerstone Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Micro-learning
  • Supported: Video learning

Additional Features

  • Supported: Goal Setting
  • Supported: Check-ins
  • Supported: 360 Feedback
  • Supported: 9-box Talent Matrix
  • Supported: Self-assessment
  • Supported: Manager Review
  • Supported: Competency Library

PiiQ by Cornerstone Screenshots

Screenshot of PiiQ Performance Employee ReviewScreenshot of PiiQ Learning on DevicesScreenshot of PiiQ Manager/Employee Check-insScreenshot of PiiQ 9-box Talent MatrixScreenshot of PiiQ Learning Publish New ContentScreenshot of PiiQ Learning Searchable Library & Self-registrationScreenshot of PiiQ Learning Assign, Track, & Monitor ProgressScreenshot of PiiQ Learning Employee Engagement

PiiQ by Cornerstone Videos

PiiQ by Cornerstone Overview
PiiQ Performance
PiiQ Learning

PiiQ by Cornerstone Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada, Australia, New Zealand, Singapore, Hong Kong, England, Ireland, Northern Ireland, Scotland, Wales, Germany, Sweden, Norway, Finland, Denmark, Belgium, Netherlands, Luxembourg, Austria, Switzerland
Supported LanguagesEnglish

Frequently Asked Questions

Cornerstone’s PiiQ is an SMB offering formerly known as Sonar6. PiiQ is aimed at small-to-medium sized businesses and includes core learning management and performance management systems, including content creation, mobile accessibility, and in-product reporting.

Reviewsnap, Threads Culture, and Litmos are common alternatives for PiiQ by Cornerstone.

Reviewers rate Mobile friendly highest, with a score of 7.9.

The most common users of PiiQ by Cornerstone are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(64)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PiiQ by Cornerstone is a versatile performance management system that has been widely adopted across various organizations. Users have found value in using PiiQ for employee goal setting, periodic check-ins, and annual performance reviews. The software allows employees to draft their own goals and self-assessments, fostering trust and engagement with their managers and the company. The built-in 9-box analysis provides teams or departments with a useful context for development and training. PiiQ is not only used as a performance management SAAS across the entire enterprise in 22 states, but it is also utilized for providing required compliance courses such as workplace ethics, diversity, construction zone safety, and harassment prevention. Managers and trainers are mandated to take courses on topics such as coaching, approachability, performance appraisals, and leadership skills. PiiQ has been instrumental in helping organizations identify skill gaps among employees and provide new skills to reinforce desired performance results. It supports ongoing learning and development by offering access to e-learning solutions. Additionally, PiiQ is effective in conducting annual performance evaluations and implementing a formal review process that ensures a consistent evaluation of talent at the same time and in the same way. The software's global usage for annual performance reviews provides detailed analytical reports that can inform salary reviews and career advancement decisions. Users also benefit from PiiQ's regular tracking capabilities for monthly or quarterly progress updates, self-review processes, seeking 360 feedback, and aligning strategic goals between managers and employees. Furthermore, PiiQ acts as a communication vehicle to address engagement issues and support future actions to improve overall performance within the organization. With its user-friendly interface, PiiQ enables employees to strive for peak performance while supporting their career growth and learning journey. However, some users have experienced challenges with the latest upgrade of the software, finding it less user-friendly than expected. They reported difficulties in navigating changes to the setup process and terminating user accounts. Additionally, some users have expressed the need for a more mobile-friendly and simple system for administrators. Nonetheless, PiiQ has successfully transformed manual performance monitoring into a computerized system, improving effectiveness, transparency, and data collection for analysis. Overall, PiiQ by Cornerstone has become an indispensable tool for organizations seeking to optimize their performance management processes and drive better talent conversations and career growth.

Attribute Ratings

Reviews

(1-25 of 40)
Companies can't remove reviews or game the system. Here's why
Ken Smith, PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The tool is flexible allowing managers and staff to add as much or as little content as they like.
  • 9-Box Analysis is useful for looking at across a single department or the entire company.
  • It would be great if the scoring was a little more flexible, the interplay in ratings for goals versus competencies.
November 12, 2019

It's an Efficient System

Gabriela Salgado, CHRP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User-friendly.
  • It's easy to update goals and to complete reviews.
  • We're able to have peer reviews.
  • Adding new roles and assigning goals to each specific role can be time-consuming.
  • We would like to be able to have the option of typing the weights.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy implementation of the review.
  • Easy discussion happening thanks to the check-in function.
  • Great analytic tool for manager and HR.
  • Could be easier if automatic reminder could be scheduled, it is still quite manual to remind everyone of the deadline in self-review and submission.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Accessible on different platforms.
  • Wide range of topics.
  • The support available if you need help.
  • Good descriptions of learning objectives.
  • As an admin, I would like to be able to view what learning is in an individual's learning plans.
  • You are not able to delete self-registered courses from your learning plan if they are no longer required or have been added accidentally. This detracts from being able to see what you still have to complete if there are other courses in there that you cannot delete.
  • It's not always obvious how long the course is from the front tile until you actually go into the course
  • Some courses are better quality than others with examples of what it looks like, rather than just theory. Some are not as good quality.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • User-friendly
  • Easy overview and easy to use for first-timers.
  • Reporting.
  • Being able to select more than one person when approving goals.
  • Options to identify which people managers haven't approved goals, dine a review etc...rather then having to mimic each manager to see how they are going.
  • 360 Feedback to stakeholders outside the business.
  • Being able to remove a role that isn't being used in the organization anymore.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Clean and intuitive, user-friendly user interface
  • Availability of tools eg reports to help Managers/ Company make better informed decisions
  • Convenience of being able to access system via PC, smartphones and tablets
  • Automated reminders
  • Helpful and prompt customer service over e-mail
  • Ability to copy goals across different employees by Managers has not been made available
  • Terminologies can be confusing for some users
  • Users should be able to allocate different weightings for each goal according to job function
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • User Interface
  • Sliders and Text Based Answers
  • Check In Feature is nice
  • Goal alignment/cascading in an OKR format does not exist. You cannot share goals and have them roll up to see how that objective is being accomplished cross functionally.
  • 9 box trends over time does not exist.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The goals are clear and easy to use.
  • The support team is excellent. They help find solutions to our use cases and will help implement it.
  • My Check-in is a nice feature to track conversations but doesn't integrate with Outlook or other calendars. It makes for a multiple step process because most users aren't in PiiQ on a daily basis to track things.
  • It would be nice to be able to customize certain fields, titles, heading. It isn't as flexible as we would like it to be to match the language we use at the company related to performance management.
June 01, 2019

Long-time Customer

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Check-Ins (New feature)
  • Customization
  • Year by year tracking progress, usage and trends
  • I detest the mandatory training stuff that appears on my entire enterprise's dashboard. if we don't use, we should be able to opt out.
  • Previous version of the software (i.e. Sonar6, CSB, etc.) allowed for a training plan to be introduced for all employees. Not available except as a workaround (i.e. making part of the evaluation).
  • 360 offering is not customizable--should be as robust as other features.
Carol Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Excellent customer service - when all else is equal, customer service will win the day.
  • Ease of use helps us get everyone on board with the goals and ratings.
  • The analytics are helpful to senior managers - we can compare how managers rate as well as how employees perform.
  • I had a difficult time getting started. I wasn't sure what template would work best for my organization. Most of the pre-set goals and competencies seemed to be geared toward sales - not our business model at all. It would have been helpful to have some one-on-one assistance - with someone asking critical questions, such as, what is your main purpose in using this program? And - it would have been good to have been able to try each of the three setups to see which one fit best, but to switch templates, all is lost in the template you've been trying out. It's like trying test driving cars without being able to look at them side by side.
  • I would like for 2nd level managers to be able to see the reviews and the check-ins. Right now, only one supervisor/manager can review - unless they have admin access which isn't appropriate for all managers to have. If I can't see how my next level employee is reviewing his/her staff, how can I rate him/her on effective performance management?
Jason Budman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • You can create custom learning content and include links from multiple sources.
  • PiiQ Performance enables us to get a solid view of our entire organization. This is particularly helpful when looking to make personnel changes that support the business.
  • Managing the compliance of the performance review process was always challenging. With PiiQ, I can get real time data of exactly where we are in our review process.
  • I would like to see the reporting be more robust.
  • I would like to see the 9 box grid include kites and arrows like what existed in Sonar 6.
  • I would like to be able to have testing on the performance side.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The check-in feature is extremely valuable in providing and documenting regular conversations and feedback.
  • The employee review process is easy to manage and provides excellent reporting for monitoring and summarizing review process.
  • The learning module has extensive and quality offerings in a number of categories.
  • Being able to schedule check-ins with employees and have it calendarized in Outlook.
  • 9 Block definitions used to show up in analysis. Don't see them anymore in latest versions.
Michelle Griffin, MA, PHR, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The training courses are easy to administer across the organization or to individuals.
  • Tracking completion of the training courses and sending email reminders takes seconds!
  • The implementation and set up was very easy with no fuss or mess. I was able to download the template, obtain the required information in a similar report format from my HRIS system, and simply upload the report to PiiQ. All the information was easily loaded and then I worked with my marketing team to have a proper backdrop banner photo for customization and feel. Couldn't be simpler!
  • The reporting services do not provide the full report that I need, which lists the entire organization with all assigned courses and their completion rates. I track this information on a spreadsheet outside of the system for ease of reporting training back to leadership.
  • I cannot see the email message that was sent to the employee. You can see the email template before it is sent, but no after.
Leanne Challis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Very simple to use
  • Provide ability to add out own learning content
  • Prompt support
  • Would really love to see PiiQ provide the functionality to enable the upload of SCORM training files
  • Would also like to have the ability to create Templates for Check-Ins
  • Would like to be able to schedule future Check-Ins , for example, weekly or monthly etc.
  • Would like to be able to add specific weighting % to objectives
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great way to visually identify how different staff members are progressing and performing
  • Simple and intuitive interface for staff members to use - making the process of job performance reviews more enjoyable
  • Good existing library of competencies to draw upon
  • Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user
  • Reports have difficulty downloading if pop ups disabled or in some browser environments
  • When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Intuitive interface. Nothing is more frustrating than trying to figure out a new system.
  • The performance management template is incredibly easy to navigate.
  • The administrator features are easy to use.
  • PiiQ could improve on the print format of performance reviews. Our managers and employees have commented on the lack of quality when they print out a performance review. It is difficult to find information.
  • More customization features such as template creation.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Customization
  • Detailed spreadsheets
  • Mimic mode
  • The way that weighting is indicated on goals would be easier if you could just type in a number instead of those dots.
  • Not having the weightings automatically added/included to blank/empty goals
  • A feature that allows other managers to provide input on employees reviews (on the actual review, not via 360)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Great digital solution
  • Dashboard is easy to navigate/user-friendly
  • We like that we can mimic employees to make sure everything is set up correctly
  • Maybe provide an actual person to help with implementation
  • We did not use the goals section which makes excellent employees look marginal
  • It can be a little confusing trying to set up the questions for employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Offers a variety of courses
  • Maintains accountability
  • Is easy to use
  • We would like to see better integration with our HR system
  • Could offer more up to date learning for Microsoft Office products
  • Terms the system uses e.g. "submit," "unsubmit," and "confirm" can be confusing
Carla Terwilleger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • PiiQ by Cornerstone provides roles and competencies, but allows you to develop your own specific to your organization. They also provide templates, or you can create your own.
  • The ability to run reports on the status of completion across the agency, goal completion, 360 feedback and use of the LMS allows us to have a big-picture view of the agency and makes it easy for me to hold everyone accountable on all levels.
  • The special features offered, such as the ability for employees to set their own goals and BOTH the manager and employee being able to set-up check-ins puts the power in each employee's hands and ensures that there are no excuses as to why there hasn't been continuous feedback throughout the year.
  • It would be extremely helpful to have the ability to delete a 360 feedback form that had not been filled out from the previous year. Right now, if someone isn't able to complete a 360, it stays on their dashboard as incomplete. It would also be helpful for a manager to be able to "unsend" a 360 feedback request.
  • The check-in feature is awesome, but it would be nice to house private notes and comments that the employee can't see, but the manager an reference when they get ready to conduct their interview.
  • The back-end took a lot of time to set-up. This could be remedied with an easier way to manually fill-in content that is the same for each competency. For instance, if you choose a snap-to-grid feature with only three ratings, you have to manually fill-in those ratings each time whereas it would be helpful to set it up as a default so you can choose the same function each time.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • With PiiQ managers could have employee specific goals verses the same goals for all employees in a specific classification.
  • Allowing printing of just the signature page.
  • Making it easier to make changes across the board.
Corey Ellis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • PiiQ Learning has extensive content organized by category to make it easy to find and assign courses to the staff; managers and employees can assign training.
  • Reporting in both the learning and performance modules is simple and easy to understand. Particularly the graphics in the learning module are visually clear.
  • I thought the performance module was fairly user-friendly last year, but having the ability to make changes without contacting support has been wonderful this year.
  • I would like to have the ability to create profiles in the learning system so that when I onboard a new employee, I can assign training at the click of a button based on their role in the organization.
  • I would like the ability for managers to be able to hide comments in the check-in feature; there are some notes that managers may need to refer to during a check-in that are not always appropriate to share with the employee at that time.
  • I would love to submit a request in the learning portal for courses that are not in my package that I would like to add to the system. For example, if I need a course related to case management for social workers, I would like to be able to search other partners (from the learning portal) to see if there are courses in other packages or from other providers that I could purchase.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • It allows for self assessments, which assists the managers in completing their reviews and speaking with their employees.
  • We started out with Sonar6, which was a good product, easy to use and administer. It was then bought out by Corner Stone and called Cornerstone Small Business, but basically was the same product.
  • When they moved from CSB to PiiQ we lost many areas of functionality and are finding it hard to use this product. Some examples: We no longer have the self assessment comparisons scales for the managers to view. The 360 no longer has the factors associated to it, its is now a manual process. The development plan was removed, so there is no place for managers to plan out future growth with their employees. The Notes area has been removed, so managers now have to keep notes in a separate document and its not associated with the review. And the final piece that is having us look for another application is that you can not change a persons role mid year, which is an issue as people change positions throughout the year. This also has caused an issue with our monthly upload of new hires and changes.
  • I believe they rolled out the PiiQ product too soon. It may become a good product but based on what we had to what we now have is a great disappointment.
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