Coupa will save each member of your organization time and stress
Rating: 10 out of 10
May 01, 2019
PW
Vetted Review
Verified User
1 year of experience
It is being used across the entire organization. It streamlines and automates our expense reimbursement process while allowing us to have greater control over the process. We can enforce our fiscal policies in a much easier fashion and educate our employees on these policies at the same time through the system. It allows our users to submit/edit/approve reports from pretty much everywhere with the mobile app for iOS and Android.
- The system is highly configurable to almost any business need.
- The mobile app is extremely valuable for an organization that is spread across California and staff that are constantly traveling.
- The Coupa expense system can integrate with nearly any software tool allowing for the great change management that exists in our organization.
Cons
- Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
- We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.