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Coupa

Coupa

Overview

What is Coupa?

Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need…

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Learn from top reviewers

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Pricing

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Premium Support

$499+

Cloud
per year

Verified

$549

Cloud
per year

Advanced

$4800

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://supplier.coupa.com/pricing/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $549 per year
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Product Demos

Coupa Data Assure + iFrame Demo

YouTube

Coupa Video Blog: No-Click Requisition

YouTube

Finance Automations - Procure to Pay with Coupa and NetSuite

YouTube

First Coupa Demo

YouTube

PunchOut2Go for Magento 2 + Demo of PunchOut from Coupa

YouTube
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Product Details

What is Coupa?

Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.

Coupa Features

  • Supported: Electronically Manage the Entire Source-to-Pay Process: from spend analysis to risk vetting, sourcing, contracting, purchasing, invoicing, working capital programs, digital payments, and automatic reconciliations—covering all types of goods and services, all on the same unified platform.
  • Supported: Collaborate with Suppliers: starting with the millions of suppliers already transacting digitally, and engaging others with no fees and instant visibility to POs, invoices, and payment status via the platform for more effective relationships.
  • Supported: Mitigate Risk: with comprehensive third-party risk management across many tiers of the supply chain, continuous community-powered risk and performance monitoring, and real-time fraud detection .
  • Supported: Optimize Travel and Expense Management: with booking, continual price monitoring, expense reporting and employee reimbursements.
  • Supported: Optimize the Supply Chain: with the ability to model the entire supply chain as a “digital twin” and move to continuous design.

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.

Coupa Videos

Coupa | Behold the Power of Spend
When it comes to procurement, software and needs can be massively varied. From large and complex needs like larger enterprises to smaller and simpler processes - tools like Procurify, Coupa, GEP Smart, or SAP Ariba can meet and exceed business needs.

Coupa Competitors

Coupa Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Coupa starts at $549.

SAP Ariba, GEP SMART, and JAGGAER are common alternatives for Coupa.

The most common users of Coupa are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 26)

Coupa will save each member of your organization time and stress

Rating: 10 out of 10
May 01, 2019
PW
Vetted Review
Verified User
Coupa
1 year of experience
It is being used across the entire organization. It streamlines and automates our expense reimbursement process while allowing us to have greater control over the process. We can enforce our fiscal policies in a much easier fashion and educate our employees on these policies at the same time through the system. It allows our users to submit/edit/approve reports from pretty much everywhere with the mobile app for iOS and Android.
  • The system is highly configurable to almost any business need.
  • The mobile app is extremely valuable for an organization that is spread across California and staff that are constantly traveling.
  • The Coupa expense system can integrate with nearly any software tool allowing for the great change management that exists in our organization.
Cons
  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Coupa Expense is an amazing tool for any multi-state organization or business that has employees who constantly travel. I would recommend it for pretty much any business in any industry where you are looking to cut down on the time it takes for an expense report to be submitted, approved, and paid. It may not be the best product if you want to continue to waste paper, frustrate your employees by offering reimbursement weeks after they submit, or fail your audit because you are missing necessary approvals or are missing paper receipts.

Coupa for Procurement is the way to go!

Rating: 6 out of 10
March 02, 2020
RM
Vetted Review
Verified User
Coupa
1 year of experience
It is being used across the whole organization for procurement and expenses. We replaced Concur with Coupa and it's supposed to solve invoicing issues with our suppliers. It is also a faster and more efficient way to submit orders for supplies and control our costs associated with that. All employees use it from corporate to technicians.
  • Efficient with placing orders.
  • Ease of placing orders through the app.
Cons
  • Cannot use the app for expense reports. Only good for taking pictures of receipts.
  • App is not user friendly for expense report creation.
Coupa does very well on the procurement side of things. You can set up approval processes that allow you to approve or decline orders by your employees. Everyone gets a set limit and when you go over that limit, it needs to be approved. This has helped with controlling our costs. The expense side is very confusing at first and takes time to get used to. There are more steps involved in creating reports and if you don't have proper training, it can be frustrating.

Coupa is here to resolve your PO mismanagement

Rating: 8 out of 10
November 28, 2016
Vetted Review
Verified User
Coupa
1 year of experience
We currently use Coupa to manage the purchase flow between our organization and our suppliers. This includes managing all purchase orders whether initiating new orders or revising existing ones. It helps the purchasing department match POs to invoices and corresponding payments.
  • The interface is fairly intuitive and easy to navigate through.
  • Most options are plug and play since we have a pre-populated list of authorized suppliers to select from. All necessary fields are available to complete purchases.
  • Coupa allows you to document line by line any and all changes that have occurred on a purchase order. We found this very helpful if we ever needed to look back at the change history.
Cons
  • Coupa currently lacks a bulk import option which makes it difficult for importing several rows of POs.
In our corporate marketing team there are suppliers we have continuity with. All present and historical information is pre-populated in Coupa making it easy for us to change or issue new transactions. Coupa also seamlessly integrates with our cloud platform.

Quite a cup of Coupa

Rating: 10 out of 10
November 09, 2016
Sprouts is currently using Coupa's P2P and Sourcing modules and strongly considering the T&E and Contract modules based on the success we've had with our existing models. The P2P is used primarily in new store development as the purchasing platform for indirect spend, typically fixtures, equipment, and store supplies. We are in the process of rolling it out to all stores as a hosted catalog as a one-stop shop to order all supplies from. The Sourcing module is used by my strategic sourcing team to conduct all RFxs/Reverse Auctions. The tool is extremely flexible, reliable, and configurable to any type of sourcing need. We've had great success in gaining cost transparency resulting in lower costs for the business. The P2P module is very stable and easy to use, we've spent very little time training my team on it. If you've ever bought something on Amazon, you'll figure Coupa out in about five minutes.
  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Cons
  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
This tool is so incredibly affordable even the smallest of companies should be using it. You can easily pay for the system with successful sourcing events. The system is so configurable I'm not sure there is an industry it wouldn’t be successful in. From a retail perspective, I love the hosted catalog, sourcing, and P2P modules, they're exactly what I need.

Coupa is a great complement to S/4HANA for procurement

Rating: 9 out of 10
May 31, 2023
Vetted Review
Verified User
Coupa
2 years of experience
Coupa is used for indirect procurement in a self service web portal.
  • Easy to use interface
  • Intuitive design
  • Good balance of graphics
  • Aesthetically better designed than Ariba
Cons
  • Direct procurement does not work out of the box
Direct procurement with SAP S/4HANA did not work for us in standard Coupa.
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