Coveo Relevance Cloud

Coveo Relevance Cloud

About TrustRadius Scoring
Score 7.3 out of 100
Coveo Relevance Cloud

Overview

Recent Reviews

Does its job, but is lacking

8 out of 10
June 14, 2019
Coveo is currently implemented within our company's ecosystem, which is a portal where employees can read about current company news, …
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Reviewer Pros & Cons

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Pricing

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Base

$600

Cloud
per month

Pro

$1,320

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.coveo.com/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $600 per month

Features Scorecard

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Product Details

What is Coveo Relevance Cloud?

Coveo is a cloud-based relevance platform. Coveo is an intelligence layer that injects relevance into digital experiences, with applied AI-driven solutions spanning intelligent search through to solutions for eCommerce, Service, and Workplace.

Coveo boasts more than 1,500 successful implementations around the world, with clients including Tableau, Dell, Palo Alto, Xero, and Motorola Solutions. Coveo is supported by a network of accredited global partners, integrators and alliances, including Salesforce, ServiceNow, Sitecore, Accenture, Deloitte, and Ernst & Young.

Coveo Relevance Platform is a trademark of Coveo Solutions, Inc.

Coveo Relevance Cloud Features

  • Supported: Website - AI powered Intelligent Search, Recommendations, Personalization, and user analytics
  • Supported: Service and Support - Self Service (community, in-product support, chatbots), Agent Enablement, ticket deflection
  • Supported: Workplace - Company Intranet, Employee Self Service, Internal Help Desk, Line-of-business intelligence
  • Supported: Commerce - Deliver intuitive search, relevant recommendations, and behavior-based personalization with AI on tap for every part of the shopper journey.

Coveo Relevance Cloud Video

A million people. A million experiences. People interact with your business digitally, because they want to learn, buy, watch, fix or connect. They expect relevant digital experiences because that is the new normal. Coveo uses AI to personalize millions of digital experienc...
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Coveo Relevance Cloud Integrations

Coveo Relevance Cloud Competitors

Coveo Relevance Cloud Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Coveo Relevance Cloud?

Coveo is an enterprise search technology which can index data on disparate cloud systems making it easier to retrieve. It has integrated plug-ins for Salesforce.com, Sitecore CEP, and Microsoft Outlook and SharePoint.

How much does Coveo Relevance Cloud cost?

Coveo Relevance Cloud starts at $600.

Who uses Coveo Relevance Cloud?

The most common users of Coveo Relevance Cloud are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (11)

Ratings

Reviews

(1-4 of 4)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Quick to find things in a massive database when needed.
  • Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
  • Coveo is not always the most useful but does its job when general information is needed.
Lauren Jones, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Increase employee efficiency with one integrated search engine across the enterprise. This allowed employees to get to the right information faster as there was one central place to be able to search.
  • Better support services for our company. We were able to index support documentation from a variety of sources which allowed our support teams to be able to help our customers more efficiently.