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cPanel

cPanel

Overview

What is cPanel?

cPanel headquartered in Houston provides website hosting providers with workload and server automation, as well as a management console for creating and launching websites, managing email and web files, and other administrative tasks.

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Recent Reviews

TrustRadius Insights

Users of this product have found it to be extremely versatile and useful in a variety of scenarios. One key use case is for hosting …
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Easy to use and support

10 out of 10
January 17, 2020
Incentivized
We use cPanel as a web hosting control panel. We offer it to our clients to help manage their websites easier. I also personally use it to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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cPanel Solo

$15.99

Cloud
per month for 1 account

Admin

$24.99

Cloud
per month up to 5 accounts

Pro

$35.99

Cloud
per month up to 30 accounts

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://cpanel.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15.99 per month
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Product Details

What is cPanel?

cPanel Competitors

cPanel Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsAlmaLinux OS, Ubunto, CentOS, CloudLinux
Mobile ApplicationNo

Frequently Asked Questions

cPanel headquartered in Houston provides website hosting providers with workload and server automation, as well as a management console for creating and launching websites, managing email and web files, and other administrative tasks.

cPanel starts at $15.99.

Plesk are common alternatives for cPanel.

Reviewers rate Support Rating highest, with a score of 8.3.

The most common users of cPanel are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of this product have found it to be extremely versatile and useful in a variety of scenarios. One key use case is for hosting websites, whether it's customer sites or their own personal sites. With this product, users can easily set up and manage their hosting environment using cPanel. They have full control over their litespeed hosting server, allowing them to manage instances of WordPress, emails, DNS, and databases with ease.

Another common use case is for managing shared hosting environments. Users rely on cPanel to handle the backend administration tasks for both their own projects and their clients' projects. It provides a centralized location for managing websites, email accounts, domain landing pages, and more. The user-friendly interface of cPanel makes it simple to navigate and find the desired function quickly.

In addition, cPanel has become the go-to solution for hosting WordPress sites due to its seamless one-click installation process. Users can quickly set up and deploy their WordPress sites without any hassle or technical expertise. It simplifies the administration of these sites and ensures smooth performance.

Furthermore, cPanel plays a crucial role in managing the backbone infrastructure of larger networks. For instance, it is used by a network of over 1500 Tripawds Member Blogs to handle file hierarchy, database functionality, domain management, and email deliverability. This demonstrates the scalability and reliability of cPanel for managing complex hosting environments.

Overall, cPanel is widely adopted as the standard software for managing web servers due to its efficiency in administering various aspects like databases, FTP users, files, domains, and more. It provides users with a comprehensive set of tools to support client websites in areas such as brochure site management or hosting services for content management systems like Joomla and Mautic. Whether it's hosting customer sites or managing multiple domains within a portfolio, cPanel serves as an essential tool for web administrators worldwide.

Advantageous Integration with Various Software: Users find the integration with various software like Softaculous to be advantageous, as it allows for easy creation of new instances of WordPress and email management for domains. Multiple reviewers have stated that this integration has made their website and email management tasks much more efficient.

Highly Appreciated DNS Changes and Server Access: The ability to make DNS changes, view website errors, and access and modify databases and files on the hosting server is highly appreciated by users. Several users have mentioned how this feature has allowed them to easily troubleshoot issues and customize their websites according to their needs.

Top-Notch Email Hosting: Users find the email hosting provided by cPanel to be top-notch. Many reviewers have expressed satisfaction with the reliability, security, and user-friendly interface of cPanel's email hosting service.

Outdated Interface: Several users have found the interface of the software to be outdated and in need of an update. They feel that a modernized interface would greatly enhance their user experience.

Difficult Navigation: Some reviewers have mentioned that the interface can be difficult to navigate, especially for less technical individuals. They believe that improving the navigation system would make it easier for all users to find and access the desired features.

Lack of Help and Tutorials: A number of users expressed a desire for more built-in help or tutorials to assist new users in learning the software. They feel that having comprehensive resources readily available within the software would facilitate the onboarding process and reduce frustration.

Based on user reviews, users commonly recommend the following for Cpanel:

  • Use Cpanel for easy server management. Users highly recommend Cpanel as a tool for managing servers and websites. It is considered user-friendly and easy to use, making it a great choice for simplifying server hosting and management, especially for those who are new to website making and hosting.

  • Optimize security and stability. Users suggest running Cpanel on a private server to enhance security and stability. They also advise installing additional security layers such as a firewall and Cxs to avoid potential attacks. It is recommended to fully understand how each option in Cpanel works before using it and to create a test environment before going live.

  • Benefit from email management and domain-specific email creation. Users find Cpanel to be a useful tool for email management and creating domain-specific emails. They appreciate its features for handling email accounts efficiently within Linux-based web hosting environments.

It is important to note that while many users highly recommend using Cpanel for its ease of use, server management capabilities, and email functionality, a few users do not recommend using it due to personal preferences or frustrations with certain aspects of the interface.

Attribute Ratings

Reviews

(1-14 of 14)
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Josh Collier, Website Designer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I personally use it for any website hosting I do for me and others. There are a few others but I have stuck with the old tried and true and it always works for me and I know how to get around it so it has become a breeze for me. For those who are extremely new to websites and hosting or to those with very little technical know how cPanel could be very overwhelming and they might want to do like a managed WordPress hosting where they don't really have to see or deal with cPanel. I also probably wouldn't use it for straight email hosting. If you have thousands of cPanel accounts it may get very expensive and that could be a factor.
April 02, 2021

Web Hosters Relax!

Matthew Ingram | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Anyone hosting websites and email, this is the perfect product. Multi-tenancy is awesome as you can have reseller accounts that can control many regular accounts. Customers rarely need to access the command line, so that saves on support calls. We are more of an IT company, so we use it for other things related to IT. It you do not have the means to justify the cost of cPanel, I would look at other solutions.
Score 8 out of 10
Vetted Review
Verified User
I would recommend cPanel as it is a good tool for a medium-sized business. The licensing costs can be a bit high but you mostly get what you pay for. If you have a bit more of a large or complex web site/structure, there is a bit of a learning curve for administrators. Once you know what you're doing, it does what it does very well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's perfect for shared hosting solutions since it provides a very easy way to manage simple websites that are developed in HTML or PHP (even CMS like WordPress). If you're not a DevOps or an experienced IT professional, you'll be able to understand and set up your host as you need.
September 22, 2020

My cPanel Review

Ryan Connolly | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
cPanel can be well suited for a non-technical person to manage their own server. However, the confusing and outdated UX would still make it difficult. Smaller shared hosting companies that want an easy way to offer a control panel to their customers could be well suited to use cPanel since it is one of the most well-known control panels.
David Faustina | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Any website owner will find managing the website inside cPanel is a breeze. cPanel is the most used hosting management platform and it makes sense from a user perspective due to the ease of use. If you are looking for more control over the hosting server environment, then perhaps there would be no need for this solution. But a majority of users will find this solution to be very complete and easy to learn.
Jim Nelson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I only recommend cPanel hosting plans to any of my website development clients and colleagues. While the learning curve may be steep for some new users, the functional capabilities for managing website infrastructure are superior to anything else I have tried. My ease of use after just a few installations allows me to quickly and easily address many issues clients may experience.
January 31, 2020

Reliable and easy to use

Score 8 out of 10
Vetted Review
ResellerIncentivized
Web hosting is definitely the strongest area that cPanel focuses on. They do this well and any aspects relating (FTP, MySQL, Emails, etc) are reliable. WHM itself is also very reliable and doesn't require much maintenance ensuring the customer experience is second to none.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
cPanel is well suited for the novice, or intermediate computer user who needs to take on the task of web administration. The graphical interface is easy to use and many of the titles are self explanatory. There are also tons of videos to help you since it is a popular software.
January 17, 2020

Easy to use and support

Score 10 out of 10
Vetted Review
Verified User
Incentivized
cPanel is best for managing different domains its WHM master control panel is great creating sub cPanel accounts. It’s great for hosts or designers managing clients. It allows easy separation of data so manage individual accounts easier with separate logins. If you have a single domain is also a great option.
.Kim Murphy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
cPanel is is a great solution for many small or medium website design or hosting companies to provide to their end users an easy-to-use interface. If your customers are somewhat tech-savvy, cPanel is the way to go, especially if you don't have many accounts to manage, and especially if they are low-maintenance accounts or websites. If your end users are not tech-savvy, or they have complex website or email needs, then cPanel might not be the best solution.
Justin Roodman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
cPanel is ideal for experienced web administrators who need an (overall) easy to use interface for a back end server work. Most of the modules are intuitive and independent so you can do specific tasks. The software is well documented so it can be readily learned by anyone who is willing to put in the time and effort. The learning curve can be steep though for anyone just jumping into using cPanel.
Fedor Paretsky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For companies looking for easy self-hosting alternatives and centralizing hosting services in one place, cPanel is a great option with wonderful support for other apps. For groups of users that aren't ready for a command-line-only interface and need to install other services and 3rd-party integrations on their servers, cPanel is probably not the best software to get this done.
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