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Cradlepoint NetCloud Engine

Cradlepoint NetCloud Engine
Formerly Pertino

Overview

What is Cradlepoint NetCloud Engine?

Cradlepoint in Boise offers the all-inclusive NetCloud Solution Packages for branch, mobile, and IoT networks combine tailored NetCloud services with fit-for-purpose hardware and a comprehensive support plan. NetCloud Solution Packages are cloud-managed and deployable anywhere in days, not months. Cradlepoint…

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Recent Reviews
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Pricing

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What is Cradlepoint NetCloud Engine?

Cradlepoint in Boise offers the all-inclusive NetCloud Solution Packages for branch, mobile, and IoT networks combine tailored NetCloud services with fit-for-purpose hardware and a comprehensive support plan. NetCloud Solution Packages are cloud-managed and deployable anywhere in days, not months.…

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Cradlepoint NetCloud Engine?

Cradlepoint NetCloud Engine Technical Details

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Reviews and Ratings

(8)

Attribute Ratings

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Cradlepoint NetCloud Engine to manage our many Cradlepoint devices deployed in the field, about 50 locations. It allows us to very easily make changes and control our AER1600 and CBA850 devices on the fly and in real time. It notifies us when there are problems with our devices and shows us health of the connectivity.
  • Remote router management
  • Grouping and templating configurations
  • Notifications and showing cellular health
  • Scheduling (updates and such) is not always reliable
  • Notification options
I have yet to have any situation where Cradlepoint NetCloud Engine was "less appropirate". It's easy to use and understand and extremely effective for deploying Cradlepoints and maintaining them. The control over the Cradlepoint devices is remarkable, absolute and the product is very well suited and feature rich for the task,
  • Ease of use
  • Complete control from remote
  • Ability to track cell metrics such as SINR and RSSI
  • Saves us tome and money on travel
  • "Deploy and forget"
  • Quick response to outages and downtime
  • Cost effective
  • SolarWinds Network Performance Monitor (npm)
For Cradlepoint appliances, Cradlepoint NetCloud Engine really is the only and best option for management. The optics, control and metrics are unparalleled. Very easy to manage, group, update and control and it's built by Cradlepoint for Cradlepoint. Even our Solarwinds cannot provide the level of notifications that Cradlepoint NetCloud Engine can.
SolarWinds Network Performance Monitor (npm), FortiManager, SOTI MobiControl
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Cradlepoint NetCloud to manage devices at approximately 20 remote locations. The product allows us to remotely modify device properties, create and restore settings backups, perform firmware upgrades, and monitor device use. NetCloud has saved lots of time by removing travel to remote, rural locations. In addition, it allows us to remotely monitor device status, such as whether a device is offline.
  • Remote monitoring.
  • Remote configuration.
  • Remote firmware upgrades.
  • Push updates and settings to groups of devices.
  • Remote configuration backups.
  • Statistics on device/cellular use.
  • Group management of devices could be easier.
  • Customized reporting would be nice.
  • The task scheduler is not very robust (only one task is available for scheduling).
While offering integrations with other products, such as Palo Alto Prisma Access and Zscaler, the root use of this product is supporting Cradlepoint devices through a single, standard interface. By easily allowing remote management of remote Cradlepoint devices, this product is invaluable if you are tasked with maintaining numerous remote locations.
  • Remote firmware upgrades.
  • Remote management and backup of configuration settings.
  • Alerting when remote devices go offline.
  • It has offered a reduction in travel time.
  • Provides cellular use metrics to help with budgeting.
  • Allows a faster turn-around on firmware upgrades.
Cradlepoint NetCloud is an integral piece of the network management puzzle.
OnBase by Hyland, Palo Alto Networks Cortex XDR, N-able N-central (formerly Solarwinds N-Central), Palo Alto Networks Next-Generation Firewalls - PA Series
3
Information Technology
2
Two IT staff members are well-versed in using the Cradelpoint NetCloud platform. These two staff members share the management duties of the system.
  • Reduces travel time.
  • Faster router firmware upgrades across all remote locations.
  • Integrates cellular data service as a viable backup connection.
No
  • Product Features
Cradlepoint NetCloud allowed remote management of 20+ devices located in remote rural areas. This alone offered a great reduction in unnecessary travel time, allowing our IT staff to focus on additional tasks.
While there are now more competing products on the market than there were when we began using Cradepoint, we continue to choose Cradelpoint as our solution moving forward.
  • Implemented in-house
No
Change management was minimal
  • Initial amount of time taken to learn the product
  • On-boarding devices that were already deployed and in operation
It is much easier to group your devices within NetCloud prior to deployment. We ran into issues of lost/changed settings when grouping devices that had already been deployed.
We have only contacted support once or twice, and they were able to resolve our issue without much difficulty.
No. We have not had a need to purchase premium support for this product.
No
Device management is nearly the same as if you logged in locally, giving a familiar feel to the interface. Device group management can be cumbersome when pushing firmware updates.
  • Remote configuration
  • Remote reboot
  • Remote statistics
  • Grouping devices for mass modifications
Joe Foran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Cradlepoint NetCloud because of the high mobility of our workforce between our 56 different offices and the many offsite visits our staff do as part of their jobs. We install the agent on every laptop and even on desktop in remote offices in the organization to create a virtual WAN, emulating a hub and spoke WAN with SmartZones, so that each user has access to corporate resources from wherever they are. We use any Internet connection to get seamless access.
  • SD-WAN connectivity
  • Granular Manageability
  • Internal DNS resolution
  • Virtual IP Address Management
  • Site-based access rules
  • Their support could be quicker
When you need a WAN or a widespread VPN-as-a-Service with high degrees of security and manageability, agent-based VPN is a versatile way to get needed connectivity between endpoints. Using the SmartZones feature and API Key authentication it is easy to deploy, lock down, and is seamless to the end-user (always-on VPN). Because its agent-based on endpoints, in addition to other security features, IT is also able to limit access to resources simply by not installing the application on devices that remote agent devices shouldn't need to access.
  • Always-on connectivity
  • SmartZones
  • Agent-based management
  • TCO vs traditional WAN was over 1,000% less
  • Increased connectivity improved security AND connectivity
The cost of equipment, lines, and services was over 1,000 times the five year cost of Cradlepoint (formerly Pertino) when looking for a complete WAN replacement. Using small Linux devices (Intel NUCs) instead of expensive networking hardware provided equal service levels when we needed passthrough site-based access, rather than buying specific hardware from a vendor (including even Cradlepoint, though the integration is great and I do recommend their devices - especially for their cellular data redundancy features)
March 08, 2020

SD-WAN done right.

Anthony Stanley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Cradlepoint NetCloud to provide software-defined, secure network access and firewall transversal services for diagnostic telemedicine systems. Within our own company and across the clients we serve, Cradlepoint NetCloud is our go-to platform combining SD-WAN and fault-tolerant Smart WAN management into a single, centralized pane of glass. It is our de facto standard for virtualized network applications.
  • Standardization of solution delivery and client management (SD-WAN, Failover, Management, 4G LTE/WIFI as WAN/Ethernet, access control).
  • NetCloud Manger provides simple deployment, maintenance, configuration, provisioning, and user/virtual network management in one tool.
  • Equipment is highly robust, reliable, well supported, feature rich.
  • CradlePoint engineers are highly skilled and very helpful. Top-notch NOC support.
  • Good variety of solutions for customers of most sizes. From individual to small enterprise, there is a "right-sized" product available with all the high-end features you need, at prices suitable for the audience. Even the smallest and least-expensive routers pack almost all of the enterprise features.
  • Cradlepoint NetCloud virtual backplane bandwidth is improving but could limit some very large enterprise customers without creative network segmentation.
  • Further improvements to simplify NetCloud Manager use would be appreciated.
  • User license management and compliance tools need to be clarified and simplified.
The platform and product selection as a whole covers a lot of range. The pricing is low enough and the levels granular enough that even customers that only need the use of a few features of the product can buy into the ecosystem with reasonable investment and grow with confidence without having paid too much. One thing that this enterprise company gets is this:
Many small companies need enterprise-class features but don't have the user count to justify purchasing enterprise-class solutions. It is not that they don't need advanced features, it's just that enterprise vendors assume that small companies only have basic needs. It is not true, but you can't buy a solution that is only sold in hundreds of seats if you have 25 users in your company.

Cradlepoint NetCloud does a good job of getting this right. You can buy a single seat or hundreds of seats, and the price is truly commensurate with your seat count. Everyone gets the enterprise features, you only pay for the seats you need.
  • Cradlepoint NetCloud has done for our managed services what VMWare did for our server room.
  • Even as a small, focused company, we can deliver enterprise-class solutions to other companies of all sizes.
  • The flexibility and feature-rich ecosystem allows true, remote reconfiguration which allows us to be responsive to to the changing requirements of our clients.
  • Changes to client network configurations now take a few mouse inputs and key strokes, instead of on-site visits and console cables.
  • We can quote, configure, and drop ship solutions directly from the Cradlepoint partner with confidence without leaving our desks, knowing that the tweaks and customizations we used to have to do in-shop will be waiting on the router when it is turned on.
Before Cradlepoint NetCloud, firewall transversal was a challenge for telemedicine and required extensive and lengthy cooperation with client IT professionals. Interface selection and failover required application-level software on the host that would become inaccessible should a failover event go badly. We used several tools, each with their own management consoles, licensing plans, and learning curves to enable solutions. Much of that is a thing of the past with NetCloud.
Every time I have engaged support, it has been a satisfying experience. Because they cover such a wide range of applications, I do have to spend more time explaining our intended results and rationale than I would have to do with a more focused vendor, but it's a minor tradeoff for the value of saved time in every other aspect of the solution.
Travis Ellis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using Cradlepoint's NetCloud product since before they acquired it from Pertino. It is one of my favorite tools. NetCloud is basically a set it and forget it always on VPN connection. One of the main challenges I had supporting my off-site users was troubleshooting their VPN connections which usually ended up being some kind of user error. Ever since I switched to the NetCloud product I haven't had to troubleshoot my off-site connections very often and if I do I can quickly narrow it down to a network issue at their site. I honestly can't remember a time that the issue was VPN based since I switched.
  • Support: They are always quick to respond.
  • The NetCloud service: It has never gone down in the four + years I have been using it.
  • Pricing is very competitive.
  • The portal is a little bit confusing.
If you need to use a VPN connection for your office I can think of no better tool for the job. Once you set it up it is so easy to use that you will forget that you have it. If you don't need VPN then you would have no need of the product.
  • It has freed me up to do more productive things instead of troubleshooting the VPN.
  • It has made my employees happier because they have less frustrations working from home or on the road.
I am not aware of another "always on" VPN product. I know 5 years ago the product was an innovation to the market space and I helped beta test it before it was fully released.
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