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Criteo

Criteo
Formerly Criteo Marketing Solutions

Overview

What is Criteo?

Criteo Commerce Growth (formerly Criteo Marketing Solutions) helps users to achieve customer acquisition and retention objectives with simple yet powerful automated advertising for the open internet. It features an open commerce dataset to target continuously refreshed, high-intent audiences. The user's…

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Recent Reviews

TrustRadius Insights

Marketing Solutions by Criteo has proven to be a valuable tool for businesses looking to expand their customer base and reach clients …
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Awards

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Pricing

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Basic

$1

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Criteo?

Criteo Commerce Growth (formerly Criteo Marketing Solutions) helps users to achieve customer acquisition and retention objectives with simple yet powerful automated advertising for the open internet. It features an open commerce dataset to target continuously refreshed, high-intent audiences. The user's first-party datais enriched with commerce data from 22k advertisers & thousands of publishers to up-level how to engage existing customers.

The solution enables users to showcase a brand with relevant product offers and creatives. With intelligent product recommendations, ads will automatically feature products most likely to trigger visits, engagement, and purchases. And users can launch, manage, and review campaigns with a few clicks, allowing the commerce-focused AI automatically optimize creatives and campaigns and engage audiences.

Criteo Features

  • Supported: Campaign Management
  • Supported: Campaign Analytics
  • Supported: Conversion Tracking
  • Supported: Multi-Campaign
  • Supported: AI/Machine Learning
  • Supported: Ad Inventory Management
  • Supported: Audience Targeting
  • Supported: Campaign Management
  • Supported: Customer Segmentation
  • Supported: Display Ad Management
  • Supported: Multi-Channel Marketing
  • Supported: Audience Targeting
  • Supported: Cross Channel Attribution
  • Supported: Dynamic Content
  • Supported: Personalization
  • Supported: Retargeting Ads
  • Supported: Behavioral Targeting
  • Supported: Customer Segmentation
  • Supported: Recommendations
  • Supported: Reporting/Analytics
  • Supported: Data Blending
  • Supported: Data Discovery
  • Supported: Demand Forecasting
  • Supported: Audience Targeting
  • Supported: Behavioral Targeting
  • Supported: Conversion Tracking
  • Supported: Geotargeting
  • Supported: Mobile Retargeting
  • Supported: Personalization
  • Supported: Recommendations
  • Supported: Social Media Retargeting
  • Supported: Campaign Analytics
  • Supported: Campaign Management
  • Supported: Multi-Channel Marketing
  • Supported: Conversion Tracking
  • Supported: Customer Segmentation
  • Supported: Reporting/Analytics

Criteo Screenshots

Screenshot of CriteoDynamic Retargeting banner

Criteo Video

Jumia has benefitted from working with Criteo

Criteo Integrations

  • Adobe Audience Manager
  • Neustar Identity Data Management Platform (IDMP
  • PlatformOne)
  • Oracle DMP (Bluekai)
  • Salesforce DMP (formerly Krux)

Criteo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
Mobile ApplicationNo

Frequently Asked Questions

AdRoll, RTB House Personalized Retargeting, and Google Ads are common alternatives for Criteo.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Criteo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(114)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Marketing Solutions by Criteo has proven to be a valuable tool for businesses looking to expand their customer base and reach clients through targeted campaigns. Users have found it particularly effective in retargeting users who have already shown interest in their products or visited their websites. This allows for focused efforts and efficient scaling, resulting in increased conversion rates and overall sales. AdOps and Media Solutions teams have praised Marketing Solutions by Criteo for its usefulness in display retargeting campaigns, ensuring that the right consumers are targeted based on their shopping and behavioral habits. The dynamic retargeting feature serves ads to users who have viewed specific products, reminding them of recently seen items and increasing the chances of conversion. With its cost-efficient campaigns and ability to target the right customers across European markets, Criteo has become an important part of the online marketing mix for businesses. It helps drive traffic, increase conversion rates, and save time for e-commerce and marketing departments. While it works well with long-term campaigns, there may be slower response times for short-term campaigns. Overall, Criteo's Marketing Solutions have delivered significant sales volumes and revenue, contributing to brand awareness for retail clients in different regions.

Great Campaign Management: Users find Criteo's platform for managing campaigns to be excellent, allowing them to effectively drill down and analyze what's working. They appreciate the ability to increase volume and analyze how volume changes through various modifications.

User-Friendly Platform: The user thinks that Criteo's platform is easy to navigate and user-friendly. They find it simple to manage their budget and analyze campaign performance. Several users have praised the platform for its intuitive interface and ease of use.

Excellent Support Team: Users highly value Criteo's support team, which has been described as excellent by several reviewers. They provide prompt assistance in solving issues, troubleshooting, and optimizing campaigns. Many users have found the support team helpful in understanding their needs and improving their results.

Confusing User Interface: Many users have found the user interface of Criteo to be confusing and lacking customization options, making tasks difficult to perform. They have expressed frustration with the limited ability to personalize their experience and navigate through the platform easily.

Unhelpful Support Team: Numerous users have voiced their dissatisfaction with the unhelpfulness of the support team at Criteo. They have cited instances of receiving conflicting advice and a lack of understanding of their specific goals, leading to frustrations in finding effective solutions for their advertising campaigns.

Lack of Transparency in Measurement: Users have criticized the confusing and hard-to-read dashboard provided by Criteo. They suggest that there is a need for more customization options and transparency in measurement, as it is currently challenging to track and analyze performance metrics accurately within the platform.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Joe Preston | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Criteo as an additional remarketing ad program. Criteo is an easy ad program to manage yourself.
  • Criteo produces retail transactions that you can attribute back to them in your own analytics. This is a huge difference between Criteo and other remarketing vendors.
  • Criteo has a great platform for managing their campaigns. You can effectively drill down to see what's working, you can increase volume yourself, you can analyze how volume changes through various changes. The ability to tailor my campaigns is still unusual in remarketing, and makes Criteo the only choice I'm aware of that suits my requirements for remarketing.
  • Criteo goes all-out on the creative side to get clicks. If you have very strict feelings about brand and image, you may have to get more involved with managing creative but I was happy to let Criteo feature our merchandise to get clicks.
  • Criteo charges on the click. This makes reporting for SEM teams familiar and easy.
  • I never felt Criteo account management staff was really partnering with me to make my experience as efficient as possible. I never felt that they really had the expertise to help me. Their platform was so easy and robust that I don't so much need help with that as real analysis.
  • The platform didn't really let me analyze placement and remove obvious losing placements.
If you are a retailer, particularly a retailer with very high seasonality, Criteo is a great way to make sure you are capturing the attention of a previous visitor. When I do analysis on any other remarketing vendor, I find their attribution is mostly smoke and mirrors. When I do analysis on Criteo, I can back up the sales and revenue they are producing as incremental. This is HUGE, if you care about knowing that your vendor is moving the needle.
  • Criteo netted out to a sensible ROI gain.
  • Criteo's service was shown to have very little attribution that could also be credited to other marketing channels.
  • Criteo actually produced real conversions in addition to view-through conversions. That is gold.
At the time, Criteo was the only one that charged on the click. I'm sure there are potential customers out there with the sophistication to segment their audience to see the real effect of different methods of attribution, but click attribution was something my organization could easily deal with. I could spend analyzing the results with other vendors and concluding it was an unnatural pattern of buyer behavior. Criteo's traffic behaved like real visitors, with conversion rates that made sense for the manner and method they were making contact.
1
The SEM staff can easily use Criteo on their own. There is considerable support available, but you are better off working with the platform yourself.
1
You need to understand your product line and product performance and have the typical skills that go with PPC analysis.
  • Remarketing to previous site visitors
  • Remarketing to cart abandoners
Criteo is the only remarketing firm worth using for a retailer, in my opinion.
Yes
It replaced MyBuys retargeting. My experience with MyBuys retargeting was that the product either wasn't mature or was white-labeled on their part with poor business practices for improving it. I wanted to replace them because I couldn't safely attribute conversions to the platform. MyBuys' onsite merchandising, and email retargeting services were first rate and a huge boost to my business, but the display retargeting...not so much.
  • Product Features
  • Product Usability
Charging me based on the clicks not on imaginary conversions is why I chose Criteo.
I'd ask any remarketing vendor to only charge me for conversions that happen 1+ days from the last visit by the shopper.
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