Skip to main content
TrustRadius
Criteo

Criteo
Formerly Criteo Marketing Solutions

Overview

What is Criteo?

Criteo Commerce Growth (formerly Criteo Marketing Solutions) helps users to achieve customer acquisition and retention objectives with simple yet powerful automated advertising for the open internet. It features an open commerce dataset to target continuously refreshed, high-intent audiences. The user's…

Read more
Recent Reviews

TrustRadius Insights

Marketing Solutions by Criteo has proven to be a valuable tool for businesses looking to expand their customer base and reach clients …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Basic

$1

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Criteo?

Criteo Commerce Growth (formerly Criteo Marketing Solutions) helps users to achieve customer acquisition and retention objectives with simple yet powerful automated advertising for the open internet. It features an open commerce dataset to target continuously refreshed, high-intent audiences. The user's first-party datais enriched with commerce data from 22k advertisers & thousands of publishers to up-level how to engage existing customers.

The solution enables users to showcase a brand with relevant product offers and creatives. With intelligent product recommendations, ads will automatically feature products most likely to trigger visits, engagement, and purchases. And users can launch, manage, and review campaigns with a few clicks, allowing the commerce-focused AI automatically optimize creatives and campaigns and engage audiences.

Criteo Features

  • Supported: Campaign Management
  • Supported: Campaign Analytics
  • Supported: Conversion Tracking
  • Supported: Multi-Campaign
  • Supported: AI/Machine Learning
  • Supported: Ad Inventory Management
  • Supported: Audience Targeting
  • Supported: Campaign Management
  • Supported: Customer Segmentation
  • Supported: Display Ad Management
  • Supported: Multi-Channel Marketing
  • Supported: Audience Targeting
  • Supported: Cross Channel Attribution
  • Supported: Dynamic Content
  • Supported: Personalization
  • Supported: Retargeting Ads
  • Supported: Behavioral Targeting
  • Supported: Customer Segmentation
  • Supported: Recommendations
  • Supported: Reporting/Analytics
  • Supported: Data Blending
  • Supported: Data Discovery
  • Supported: Demand Forecasting
  • Supported: Audience Targeting
  • Supported: Behavioral Targeting
  • Supported: Conversion Tracking
  • Supported: Geotargeting
  • Supported: Mobile Retargeting
  • Supported: Personalization
  • Supported: Recommendations
  • Supported: Social Media Retargeting
  • Supported: Campaign Analytics
  • Supported: Campaign Management
  • Supported: Multi-Channel Marketing
  • Supported: Conversion Tracking
  • Supported: Customer Segmentation
  • Supported: Reporting/Analytics

Criteo Screenshots

Screenshot of CriteoDynamic Retargeting banner

Criteo Video

Jumia has benefitted from working with Criteo

Criteo Integrations

  • Adobe Audience Manager
  • Neustar Identity Data Management Platform (IDMP
  • PlatformOne)
  • Oracle DMP (Bluekai)
  • Salesforce DMP (formerly Krux)

Criteo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
Mobile ApplicationNo

Frequently Asked Questions

AdRoll, RTB House Personalized Retargeting, and Google Ads are common alternatives for Criteo.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Criteo are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(114)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Marketing Solutions by Criteo has proven to be a valuable tool for businesses looking to expand their customer base and reach clients through targeted campaigns. Users have found it particularly effective in retargeting users who have already shown interest in their products or visited their websites. This allows for focused efforts and efficient scaling, resulting in increased conversion rates and overall sales. AdOps and Media Solutions teams have praised Marketing Solutions by Criteo for its usefulness in display retargeting campaigns, ensuring that the right consumers are targeted based on their shopping and behavioral habits. The dynamic retargeting feature serves ads to users who have viewed specific products, reminding them of recently seen items and increasing the chances of conversion. With its cost-efficient campaigns and ability to target the right customers across European markets, Criteo has become an important part of the online marketing mix for businesses. It helps drive traffic, increase conversion rates, and save time for e-commerce and marketing departments. While it works well with long-term campaigns, there may be slower response times for short-term campaigns. Overall, Criteo's Marketing Solutions have delivered significant sales volumes and revenue, contributing to brand awareness for retail clients in different regions.

Great Campaign Management: Users find Criteo's platform for managing campaigns to be excellent, allowing them to effectively drill down and analyze what's working. They appreciate the ability to increase volume and analyze how volume changes through various modifications.

User-Friendly Platform: The user thinks that Criteo's platform is easy to navigate and user-friendly. They find it simple to manage their budget and analyze campaign performance. Several users have praised the platform for its intuitive interface and ease of use.

Excellent Support Team: Users highly value Criteo's support team, which has been described as excellent by several reviewers. They provide prompt assistance in solving issues, troubleshooting, and optimizing campaigns. Many users have found the support team helpful in understanding their needs and improving their results.

Confusing User Interface: Many users have found the user interface of Criteo to be confusing and lacking customization options, making tasks difficult to perform. They have expressed frustration with the limited ability to personalize their experience and navigate through the platform easily.

Unhelpful Support Team: Numerous users have voiced their dissatisfaction with the unhelpfulness of the support team at Criteo. They have cited instances of receiving conflicting advice and a lack of understanding of their specific goals, leading to frustrations in finding effective solutions for their advertising campaigns.

Lack of Transparency in Measurement: Users have criticized the confusing and hard-to-read dashboard provided by Criteo. They suggest that there is a need for more customization options and transparency in measurement, as it is currently challenging to track and analyze performance metrics accurately within the platform.

Attribute Ratings

Reviews

(1-21 of 21)
Companies can't remove reviews or game the system. Here's why
Flavia Ucha Caetano | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketing Solutions by Criteo is one of our main partners for retargeting campaigns being responsible for dynamic retargeting. This type of campaign is important to move users through our conversion funnel, after they visited our website, viewed a product or added an item to the cart and haven't yet purchased by showing users items they have interacted with or similar ones.
  • Dynamic retargeting
  • More customizable platform
Marketing Solutions by Criteo is one of our main partners for dynamic retargeting campaigns, being very efficient on displaying items according to what users have previously viewed or added to the cart on our site, but haven't yet purchased, moving them further on their conversion path. We haven't been using Marketing Solutions by Criteo for acquisition campaigns as we haven't had good results when running these type of campaigns.
Mithil Patel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Marketing Solutions by Criteo's platform for our eCommerce and marketing solutions to convert prospects into customers. It helps a lot in our lead generation efforts to optimize our content and targeting to turn prospective traffic into paying customers. We also use a lot of audience matching and retargeting to bring users back to our narrative in their journey.
  • It helps us to dynamically retarget users based on their past behaviors
  • Create and run display campaigns for lead generation
  • I like the summary of ad performance and reporting
  • I think if they had a free trial option, we would be able to better evaluate our need before signing up.
  • I wish there were more targeting features other than retargeting. Would love to target based on interests.
  • Video features are limited. Would love to see new products here.
I feel this is a great tool in terms of ease of use and user experience. The platform makes it easy to set up campaigns and report on performance. I feel targeting features can be more evolved outside of dynamic retargeting. But this is a great tool for certain verticals getting started.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Marketing Solutions by Criteo was a great resource for re-engaging with customers no matter when and where they visited us and whether or not they converted. Our partnership with Criteo and the retargeting solution has allowed us to boost campaign performance and lead conversion. The success of our company and all the employees relies heavily on sales. Criteo has been easy to use with a great customer service team.
  • Follows the user throughout whole experience
  • User-friendly frontend
  • Performance reporting/Dashboards
  • Training/Use-case scenarios
  • Cost transparency
  • Additional targeting/retargeting features
Marketing Solutions by Criteo has been great for our retargeting needs and ensuring we stay in touch with a customer from initial visit, all the way until sale. However, we have had to work with the customer service team a bit to enable successful integrations. The customer service team has been great for our specific needs. The algorithm of the platform delivers strong results for our business. It has been easy to use minus the integration issues, and we love being able to access the data and results.
Gabriela Band | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Marketing Solutions by Criteo mainly to improve our e-commerce campaigns by using their shopper graph. We had found that we were able to increase the average ticket value as well as increase the [number] of purchasers when we started working with them. Most performance metrics improved as the conversion rates also increased dramatically.
  • Improves conversion metrics
  • Easy to use
  • Provides almost unlimited supply in all geos
  • Reporting needs more granularity and variables
  • Not 3rd party verification on tracking and metrics
  • Better user trainings
I would recommend Marketing Solutions by Criteo for savvy marketers who want to increase their conversion metrics and are going to be optimizing [their campaigns] every day. The way to get the most value out of the platform is by constantly iterating with a focus on the metrics and keep making adjustments to the campaigns. I would not use it for campaigns focused on brand building, traffic, or awareness objectives.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Marketing Solutions by Criteo to expand our customer base and reach our clients through programmatic and direct campaigns. It is mainly being used by the sales and marketing teams, and it helps us to focus our efforts on users that have already visited our website or that are interested in our product. It helps us scale in an effective and efficient way.
  • Cookie matching technology
  • Good shopper graph
  • Good support team
  • Not very transparent in terms of measurement, works a bit like a black box
  • CPMs are pricey
  • Would love to see more detailed reporting on their end
Marketing Solutions by Criteo is best suited for performance and conversion campaigns where finding the right user is paramount for the success of the campaigns. For branding objectives, Marketing Solutions by Criteo does not offer a very robust offering as the product does not offer enough scale to expand the desired audience and is more focused on reaching the users it has already seen in the past.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Marketing Solutions by Criteo is used by my organization, mainly by the AdOps and Media Solutions teams. It is an extremely useful tool for display retargeting campaigns to ensure we are hitting the right consumers based on their shopping and behavioral habits for clients who are looking to base their campaigns on CPC (cost-per-click).
  • The source of inventory is amazing and endless
  • Offers one of the best CPC models at a very low cost
  • Very easy to implement with pixels
  • The blocking capabilities could be better for sites that clients want to avoid
  • The lack of options to create ore visually appealing ads
Marketing Solutions by Criteo is one of the most user friendly platforms of its kind for those who work in AdOps/Media Solutions with clients looking for a more CPC model.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Marketing Solutions by Criteo as a programmatic partner that gives us the ability to have granular targeting and provide our visitors with precise advertising. We believe it allows for a better experience for our readers on our website when they see more tailored ad messaging. It has been a super simple platform to use and to navigate.
  • Tailored ad messaging
  • Easy use of the platform
  • Great reporting
  • Scale
  • Fill rates
  • eCPMs
I think they are a great demand source to have in your mix, but not a standalone. I think it is important to have them fall within a cascade of other partners--that way you have a better overall fill rate and eCPMs. They have a great niche product that many others don't offer and really take their ad quality serious.
Chitta Ranjan Dash | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Criteo for dynamic retargeting for one of our e-commerce clients. Criteo helped us in targeting various website including Facebook in terms of showing the product ads. The ROI from retargeting ads is minimal and it's helping us to use our marketing budget more efficiently. We get notifications from Criteo when to increase or decrease the bid to use our Criteo budget effectively. I would rather say with minimal effort it gives maximum ROI.
  • Bid optimization, regular notification to optimize bids help us to control the budget.
  • Once the campaign is set & feed uploaded, the rest all is automated, so minimum effort to get the maximum result.
  • Great ROI, as Criteo display ads to all those potential customers who visited us online, the ROI is excellent, it targets almost all high traffic websites.
  • Reports are not available, e.g. from which website we received impression, clicks & orders.
  • Feed update, I am not sure but If we could update feed through API, it will be much easier to stay up to date with product data.
  • Sometimes it took time to update the data in the dashboard report.
It's a great marketing tool for B2C industry, particularly for the e-commerce industry. As I have seen the Criteo ads on Facebook, as a marketing person we don't need to run a separate campaign on Facebook. Product Ads looks superb with prices, discount codes and it certainly helps to convert those customers who left the website earlier.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Criteo is being used across our entire site. It helped us achieved great placement for our retargeting ads where past agencies had low budget placements at the bottom of sites.
  • We prefer them as our partner for retargeting as we are paying per click instead of per impression so only if the customer is interested and engaged do we pay.
  • Not only do we do retargeting but we also do a mirroring of the user for customer acquisition as well as targeting our customer list who has not engaged.
  • Their easy to use interface and campaign set up is also helpful
  • I would like to see more options for customer acquisition
  • More detailed reporting based on GA last click
For us we are B2C and we feel Criteo is well suited to our needs in targeting that user with great ads and placements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Criteo for Display Marketing in one department. It helps us to attract more potential customers around Germany and Europe.
  • The retargeting ads show good offers.
  • It doesn't feel annoying like some other retargeting campaigns.
  • It's flexible.
  • Maybe the cost factor, but not really.
In combination with the display marketing currently in our shop, Criteo is well suited.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Criteo Dynamic Retargeting for the e-commerce and marketing departments. It helps us to increase our conversion rate, and it drives traffic. It also helps us to save time because we use the feed already configured for Google Shopping in multiple languages with Criteo.
  • Awesome inventory - visitors see our ads everywhere
  • Easy configuration - you can use your Google Shopping feed
  • Fees control - you can work with CPC, CPA, COS etc...
  • To configure my feed, I have to use integrate.criteo.com and marketing.criteo.com for the budget/reporting/campaigns configuration. I would like to have those tools unified into one.
  • Improve the way we can change data range for dates (the calendar is a bit bugged)
  • Give the possibility to manage columns (COS, CPO, conversion, clicks...)
Criteo is great if you already have a lot of visitors on your website (I mean more than a few thousand). If you don't have any, it can be very expensive and you won't have a good conversion rate (and therefore a bad return on investment). It's great when you already use Google Shopping as you can use the same feed.
Eleonora Stoppa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Criteo Dynamic Retargeting is a pretty easy and powerful way to start using a retargeting mechanism. We currently use it on all of our business lines, especially in the lower funnel.
  • Huge network of publishers: your ads are very very likely to be seen multiple times around the web by your users.
  • CPC payment: I particularly like CPC vs CPM, in this way I pay only users who are actually interested in my product.
  • Easy of use: Criteo does not require a lot of management effort
  • With Criteo you need to be able to delegate to your account and a big part of the job as you can't actively manage the tool. Sometimes this gets a little frustrating.
  • The Criteo Team is not the best for customers that like to have detailed explanations and to be hands-on.
  • Dynamic Creatives set by Criteo are not the best looking (but they are effective).
Criteo is very well suited for business with a product: the dynamic feed exposes to the user products seen on your website. It is less suited for service providers.
Yazmin Collister | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Criteo enables us to retarget our customers who shopped online and catch those abandoned cart customers. It's useful for us because in car rental, often customers will get a quote on our website but then leave to look elsewhere and it's effective to have Criteo ads following them page to page afterward to show them we're the lowest price they'll find.
  • Facebook Retargeting
  • News websites
  • Google advertising
  • Updating creatives more often
  • Using more varied ad formats
  • Simplified weekly reporting
For very low prices it is perfect because it stands out on the retagreting ads and the dynamic ad format shows a range of vehicles in case they want something bigger/smaller.
Adam Keys | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Over the last 12 months, I've used Criteo Dynamic Retargeting to capture lower funnel customers to convert into online and stores sales. During this time, we've introduced store level reporting, and TVex, which allows us to aggressively retarget users following the airing of our TV ads. These features have given us a much greater insight into the power of impressions, and ultimately allow us to improve our omnichannel strategy. This has been further aided by the support of the amount strategists at Criteo, who are extremely knowledgable, friendly and helpful.
  • Lower funnel retargeting - stop your customers going elsewhere
  • TVex - make your TV ads work harder
  • Offline store sales - learn more about the value of brand building and onmichannel reporting
  • Weekly strategy calls
  • More control of the platform
  • Greater training for big clients
Sales - with feed based activity, you won't be caught out with price changes.
Caroline Silvestre | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Criteo retargeting has been very helpful in getting users back into our site. Their tool outperforms their competitors when it comes to both traffic and conversions.
  • Display Ads Design
  • Websites Placements
  • Quality Traffic
  • Placement reporting
  • Traffic reporting
Criteo is great for a multi-product retail site and for any conversion driven businesses. Not so useful for PR perhaps, as it doesn't give any user insight.
Emily Barker | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Criteo within the online marketing department currently for low funnel retargeting and will be introducing mid funnel in the next few weeks. This is particularly crucial during the busy Christmas period.
  • Reports are clear and understandable
  • Our account manager is really helpful and explains things clearly
  • The costs can often seem confusing and lack transparency
Criteo Retargeting is great for a business like ourselves during the busiest periods e.g. Christmas but during the quieter months, it can be excess expenditure.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have used Criteo on behalf of a retail client in both the UK and USA. It has delivered a good volume of sales and revenue on top of the other digital advertising we undertake as well as a good way of building and maintaining brand awareness.
  • Easy to use
  • Good reporting
  • Self management - easy and quick to change bids
  • More info on the re-targeting funnel - customer info
  • Better understanding from the account team on our client's business requirements
It is ideal for retail clients where it can build bespoke ads based on products a potential customer has viewed. I would struggle to see the benefits of Criteo for some of our travel clients where a bespoke ad would be harder to build and we could use Google Display Network for re-marketing
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Criteo Dynamic Retargeting has been a great asset to our company. Since implementing this we have seen an increase in sales from retargetting our customers who left our site without purchasing. We are a small company so making the decision to use this was a big one but it has paid off.
  • Assigned a key contact to help you with your account. This helps to get the best from the program.
  • Easy to use dashboard which shows key information to help you report stats back and keep an eye on the progress each month.
  • Flexible - you can adjust budgets month on month to suit your company situation.
  • Some ads are a bit overwhelming on some websites. We had had some (very few) negative feedback on how many ads are shown.
Criteo Dynamic Retargeting is well suited to us as we sell high value items. People come back to our site a few times to research etc., before committing to buy. Criteo helps to make sure that the potential customer comes back to us by reminding them what they were looking at which is where the targeted ads come in to play.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Criteo is used by the marketing department, in most cases, to help the agency's customer portfolio reach its primary digital marketing goals, whether with CPC reduction, increased ROI, increased media streaming display, targeted campaigns for new users, or specific audiences or dynamic remarketing products
  • dynamic remarketing
  • Customer aquisition
  • Criteo API has more accessibility and this helps the agencies to access the data and the reports programmatically, combining data from other sources in one marketing dashboard.
I strongly recommend Criteo to any company, whether small, large or medium company. It provides a number of
solutions that can help you achieve your top KPI in digital marketing, whether, ROI, leads, decrease CPC or CPA.
The only case where I would not recommend it would be if you do not have an IT team or cannot perform
the basic set-up of tags by yourself.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Criteo for dynamic retargeting ads for users who have visited our website and not converted. Our digital marketing department uses the product and reports the results upward to management. We were searching for a reasonable retargeting solution which could be implemented relatively easily, and after trying Google AdWords, we decided to give Criteo a try.
  • Great interface - easy to understand and train others to use. While some might consider the dashboard too simplistic, I found that the simplicity of the dashboard made it an easy, 5-minute endeavor to go in and tweak bids whenever needed.
  • Good customer service - particularly the set-up team worked very closely with us and was always very responsive. When we were moved over to their existing accounts team, the customer service remained top-notch, and they were quick to proactively point out things we could do to improve our results.
  • Relatively wide display network - our Criteo ads show on a variety of websites; we found that the breadth of the network was nearly as extensive as Google's display network.
  • Level of control over ads - Most features of Criteo can't be managed directly in the dashboard. That can be a problem when you want ads adjusted quickly, for example, if you make a change to your logo. Customer Service has to be contacted in that case.
  • Cost - Of the several retargeting platforms we tried, Criteo was the most costly. This is in terms of cost per click and cost per conversion. In the end, we just couldn't justify paying substantially more for a similar ad network to Google just for the level of customer service.
  • Reporting - There is no reporting provided automatically, and user data is gated; it was difficult for us to ascertain anything about the audience we were serving ads to, and even basic geographic data wasn't available to us.
If cost is no object, Criteo certainly offers a top-notch customer service experience, and little-to-no time investment to manage the platform. For a company without a dedicated ads team, Criteo could be a good option since the platform does most of the legwork for you. Also, cost may depend on industry, so other customers may find a different cost situation than we found.
Joe Preston | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Criteo as an additional remarketing ad program. Criteo is an easy ad program to manage yourself.
  • Criteo produces retail transactions that you can attribute back to them in your own analytics. This is a huge difference between Criteo and other remarketing vendors.
  • Criteo has a great platform for managing their campaigns. You can effectively drill down to see what's working, you can increase volume yourself, you can analyze how volume changes through various changes. The ability to tailor my campaigns is still unusual in remarketing, and makes Criteo the only choice I'm aware of that suits my requirements for remarketing.
  • Criteo goes all-out on the creative side to get clicks. If you have very strict feelings about brand and image, you may have to get more involved with managing creative but I was happy to let Criteo feature our merchandise to get clicks.
  • Criteo charges on the click. This makes reporting for SEM teams familiar and easy.
  • I never felt Criteo account management staff was really partnering with me to make my experience as efficient as possible. I never felt that they really had the expertise to help me. Their platform was so easy and robust that I don't so much need help with that as real analysis.
  • The platform didn't really let me analyze placement and remove obvious losing placements.
If you are a retailer, particularly a retailer with very high seasonality, Criteo is a great way to make sure you are capturing the attention of a previous visitor. When I do analysis on any other remarketing vendor, I find their attribution is mostly smoke and mirrors. When I do analysis on Criteo, I can back up the sales and revenue they are producing as incremental. This is HUGE, if you care about knowing that your vendor is moving the needle.
Return to navigation