Critical Mention Reviews

23 Ratings
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Score 8.9 out of 100

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Reviews (1-2 of 2)

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Anonymous | TrustRadius Reviewer
May 05, 2020

Great Product for PR Pros!

Score 8 out of 10
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Verified User
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Support Rating

5
I have never used the customer support function for Critical Mention, and therefore, cannot give a response on this.
Read this authenticated review
Jerry Kambic | TrustRadius Reviewer
July 29, 2018

Critical Mention Is Critical to Our Company

Score 9 out of 10
Vetted Review
Verified User
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Support Rating

10
Look, Critical Mention follows up on an or phone call immediately or in the AM the following business day. I have called them after hours and get a live person to work through any issues that may have come up. Support seems to be job one with Critical Mention.
Read Jerry Kambic's full review

About Critical Mention

Critical Mention allows users to search global TV, Radio, Social Media & Online News, watch video, edit and internally share coverage, receive real-time email alerts, build reports, and analyze coverage through word clouds and graphs.

In contrast to traditional broadcast monitoring services, Critical Mention employs technology to monitor broadcast television in real-time. Using Critical Mention's search platform, customers can view their broadcast clips and transcripts within seconds of airing.

The Critical Mention search platform deploys technology that continuously digitizes transcripts and live broadcast footage, in real-time, and indexes and stores each in the Critical Mention media database. Users are able to perform keyword searches against the database (a company name, product, person, topic, etc.) and have their results of their keyword mention instantly displayed within the platform. Users can then watch the video, read the transcript, forward the clip on to colleagues, order the clip to an archive, or a host of other tasks designed for users to effectively communicate and share their broadcast mentions. Learn more at https://www.criticalmention.com/

Critical Mention Competitors

Critical Mention Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional

Critical Mention Technical Details

Operating Systems: Unspecified
Mobile Application:No