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CrowdCompass

CrowdCompass

Overview

What is CrowdCompass?

CrowdCompass is an event management software system offered by Cvent.

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Recent Reviews

TrustRadius Insights

CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with …
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CrowdCompass!

8 out of 10
July 15, 2020
We use CrowdCompass for our incentive trips to provide all the guests with information on the trip. We have also used it for various sales …
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CrowdCompass Review

8 out of 10
July 08, 2020
Incentivized
We have only used CrowdCompass twice, both in 2020. It was used by my internal client for two Sales Meetings - one in Chicago and one in …
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Love CrowdCompass!

9 out of 10
May 08, 2020
Incentivized
We are using CrowdCompass in one department as the main event app for our major annual technology conference each year. It helps us …
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Intuitive and engaging platform!

9 out of 10
April 14, 2020
We're using CrowdCompass for 2 different delegation trips in which we take around 100 people to Washington DC/Mexico City and set up …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is CrowdCompass?

CrowdCompass is an event management software system offered by Cvent.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CrowdCompass?

CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.

CrowdCompass Competitors

CrowdCompass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

CrowdCompass is an event management software system offered by Cvent.

EventMobi and QuickMobile are common alternatives for CrowdCompass.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(155)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.

The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.

CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.

Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.

Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.

Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.

Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.

For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.

While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.

In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.

Attribute Ratings

Reviews

(101-103 of 103)
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Emma Bica | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company started to experiment with mobile apps in 2011 for our annual user conference, seeing the benefit for a way to interact and manage attendees from a mobile device. After 2 years with CrowdCompass, I had established trust that we could get rid of our conference program and solely utilize the mobile app. This was a big risk, but well worth it. Financially we saved ~$25-30K that year in printing and shipping costs; just as, or almost more valuable is the time saved from not having to put together, continuous proofing, etc. Also, environmentally friendly! That year we received just 2 "complaints" about no printed program and in the years since we have grown our download rate to 94%! Saving time, money and trees but getting rid of a printed program has been a decision well worth it. We are in the midst of planning our 2018 conference and are still proud to be paper free!
  • We use Cvent as our registration management software and their integration with CrowdCompass makes it an unbeatable partnership. Attendees are able to sync and manage their agenda from registration on their mobile app.
  • Push notifications, live Q&A, and a seamless build experience all make for a great product and easy implementation.
  • CrowdCompass is continually gathering user feedback to evolve and better the product.
  • There are areas of the Cvent/CrowdCompass integration that still need work. Certain parts of information don't carry over from Cvent to CrowdCompass such as rooms, speakers, etc. This creates extra/double work which is frustrating.
If you manage conferences with a robust agenda, strive for ways that attendees can connect and desire to be able to consistently communicate and provide updates throughout your event and gather survey data - this product is for you.

If you manage several, small events with a minimal program, no sponsors and a short duration - you likely won't realize the true value of this product.
Kelly Wisness | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Marketing department uses CrowdCompass for our company's two largest events. Our Events team uses Cvent and having the integration between our two systems is very helpful and save a lot of time--for both the Events team and for me as the person who manages the content and experience. We are able to provide a better experience - with more engagement - at our events because of our use of this product. Using CrowdCompass has also saved us money as it has decreased our printing costs.
  • It's very easy to use. Simple interface.
  • Providing the integration with Cvent makes it even better. Less work for both myself and the Events team as the information from Cvent flows into CrowdCompass (with minimal setup).
  • Getting help/support is available in multiple ways. I don't need as much support anymore, but I can usually find an answer to my question using their Help section or a quick response from the support team.
  • More ways to customize it (background options, icons, etc.).
  • More features on the backend/management app so I can make changes from my phone without running to my computer.
  • Ability to copy over floor plans with room selections. We had an event in the same location two years in a row using the same rooms, and I had to redo the floor plans with the rooms selected.
It's great for your larger events. And even better if you also use Cvent.
Steve Shultz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized

The Lincoln Financial Group Conference & Event Department provides enterprise meeting management support for internal and external events and meetings across the business enterprise made up of 12,000 employees located throughout the country.

CrowdCompass provided a tremendous value while seamlessly integrating with our existing Cvent SMM (Attendees, Sessions & Speakers). This provided the ability to see updates and make changes in real time from one solution to the other with the two-way integration. The time savings from that alone has proven invaluable.

  • Seamless two way API integration with Cvent allowing you to integrate attendees, sessions, speakers, and groups saving you valuable time.
  • User-friendly design and easy two-step download process.
  • Continually enhancing features to stay on the cutting edge of technology. (Native Polling, Live Polling, Appointment, Lead Capture, hotel & travel integration, beacons, networking, social wall, etc).
  • Better HTML editor. Can be cumbersome to get the formatting perfect.
  • Allow headshots to be included in API integration
  • Have to add the ability to host videos on the Amazon 3 server

We typically used CrowdCompass for programs 150 - 800 people where they are taken place on larger properties that have a lot of content, breakout heavy, exhibitors, require technology like live polling, etc.

We also have used for programs 50 or less that are high profile or where there is a need to locked down content for different groups of people.

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