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CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with …
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What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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What is CrowdCompass?
CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.
CrowdCompass Competitors
- EventMobi
- QuickMobile
- Poken
CrowdCompass Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
CrowdCompass is an event management software system offered by Cvent.
EventMobi and QuickMobile are common alternatives for CrowdCompass.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.
The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.
CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.
Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.
Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.
Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.
Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.
For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.
While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.
In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.
Attribute Ratings
Reviews
(1-25 of 103)Companies can't remove reviews or game the system. Here's why
CrowdCompass was used as THE main way for our annual users meeting attendees to access event information before and during the event. It contained our meeting agenda, maps of the hotel, exhibitor information, links to nearby attractions, games for the attendees to engage with throughout the event, and more! On the backend, I was the only person who had used CrowdCompass before so I became the expert on the product by default. I built out the entire event app for our user's meeting and then showed my two closest team members how to use the most important on-site portions of it so that they could assist attendees. CrowdCompass made it possible for us to ditch the massive amounts of paper that had traditionally been used during our annual meeting. And I'm not just talking agendas. The biggest paper saver was the ability to connect our user's manual to the app so that people could view it electronically. It would normally have been printed; think 100+ pages for all 200 to 300 participants.
- Fantastic customer assistance. Always on time, and willing to help.
- Easy to use platform. I was able to create events by myself after the first time (during which a CS rep walked me through all the steps).
- Easy for attendees to use, though a select group did need some extra assistance.
- Easy to make the attendee-facing side look really sleek and well-designed because of easy to use tools.
- I always wished that the feedback collected through the session listings in the app would link back to Cvent and the Cvent certificate tool so that people could have been given their certificates of completion immediately after submitting their session feedback. That was the one area that I time and again wished would be improved upon. For every event that I used CrowdCompass for (and it was a total of about 6 events with two different companies), I had to do some creative workarounds. I want to say that CrowdCompass's CS team was VERY helpful with this though.
January 06, 2021
CrowdCompass gives your crowd an event compass!
My organization uses CrowdCompass alongside Cvent as our tool for event apps. Prior to the current pandemic, we would make apps regularly to go alongside any of our travel programs. Once global travel opens up again and things start to go back to normal, I have every intention of continuing to use the tool to support our travel events.
- Allows for easily built event apps
- Integrates with Cvent to make it easy to manage your event attendees
- Allows you to send out targeted notifications in case of schedule and location changes
- Is available in app stores to download with an attendee hub so you don't have to worry about review times for app launches
- I would like to see even better integration with Cvent to allow for more content to be shared and not just attendee information
- The app is available in the Apple and Android stores but must be used as a web-based solution for Windows and Google phones
- I would like a little more flexibility in some of the way you can build within the app
December 19, 2020
Love Cvent Products!
Used the app for our Volunteer Conference. Love the option for our in person and virtual attendees to ask questions and answer polling in real time.
- Helpful resources
- Use branding colors
- Trainings
- Not all features are user friendly
November 16, 2020
CrowdCompass Internal Events Review
We use CrowdCompass for our internal events. Most of these events are US based. The mobile technology helps us communicate with attendees in real-time when on-site for an event. It also helps us deliver content on the go.
- Push notifications and communication.
- Agenda management.
- Gamification.
- Limited home screen display options.
- Limited icon packs for content links.
August 13, 2020
Adds more attendee engagement to a variety of events
The Meeting & Incentive department uses Crowd Compass for client events that we manage. We encourage our clients to use this tool to enable their attendees to have a more engaging experience. This tool also gives our clients more data to work with to determine the success of their event.
- Easy user interface, anyone can use it.
- Set-up on the back-end isn't complicated.
- Allow for more customization in the menu screen.
- More detailed reporting; custom reporting.
July 15, 2020
CrowdCompass!
Score 8 out of 10
Vetted Review
Verified User
We use CrowdCompass for our incentive trips to provide all the guests with information on the trip. We have also used it for various sales conferences and trade shows. The business problem it addresses is getting information to event participants without printing anything on paper. Less waste and easier to make last min changes!
- 24 hour support
- Easy to use
- New features releases all the time
- Hard to use with multiple languages
- Hard to add agenda items
- App game is great but would like to have more flexibility with when game starts
July 08, 2020
CrowdCompass Review
We have only used CrowdCompass twice, both in 2020. It was used by my internal client for two Sales Meetings - one in Chicago and one in Dallas. Both meetings had complicated agendas with multiple breakout sessions on each day. The app helped keep attendees schedules at their fingertips so they never had to question where to be at what time.
- Personalized Agendas
- Live Polls
- Live Q&A
- Sign up process for attendees (emails, verification codes, etc.)
- When I updated information in Cvent, sometimes it wouldn't sync with the CrowdCompass
- We had some problems with the Live Polls not working, but this could have been due to internet connectivity issues.
- Training from Cvent to user on how to build and use CrowdCompass. I felt like I was on my own to learn.
July 04, 2020
CrowdCompass: We are very happy with the results!
We use CrowdCompass for our annual conference, which hosts around 180 participants. We switched to a mobile application to save costs and time on a printed conference booklet. We also wanted to encourage more networking and participation through the application.
- Gamification: We were able to encourage participants to become more involved in the conference by using CrowdCompass's point system and offering prizes.
- Sponsor Advertising: We were able to incorporate more sponsorship options through the application, such as splash screens, banner ads, and push-button notifications.
- Discussion and Networking: Our participants could start networking with each other and planning meetings through the application before and during the conference.
- Easier ways for participants to create a profile initially. Some found it confusing.
- A calendar where participants can send each other invites for meetings.
- The ability to upload videos in the application.
June 21, 2020
CrowdCompass just keeps getting better!
We use CrowdCompass primarily as an event app for our internal conferences. However, recently we transitioned one of our events within the app to be a communication platform for our general managers to share business trends, best practices, learnings, etc. This has been a crucial tool as the business has pivoted so quickly during this pandemic.
- Customization
- Internal communications
- User friendly
- Organization of data
- Social feed
- Sharing to external social channels
May 12, 2020
Great Interactive Product for Attendees
We use it for some of our larger conferences.
- Maps.
- Games.
- Session information.
- Room assignments.
- Engagement.
- Expensive.
- Reduced cost for smaller programs.
May 08, 2020
Love CrowdCompass!
We are using CrowdCompass in one department as the main event app for our major annual technology conference each year. It helps us organize event information, easily communicate with attendees, sell sponsorships, and more! We love how easy it is to use and always get great feedback from attendees on the look and feel of the app as well.
- Ease of use
- Clean design
- Ability to communicate with other attendees.
- Customization
- Organization of app tiles
- Banner ad options
April 28, 2020
Crowd Compass: Game changer for our conference!
We use Crowd Compass as the event app for our Annual Conference. Our conference serves over 3000 architects annually. We offer over 100 sessions, 30+ tours, and many events and networking opportunities as well as an interactive exhibit hall full of engaging activities and 350 exhibitors and sponsors. The Crowd Compass app allows us to showcase all of these items in one simple place. We are able to monetize the design of the app by selling banner ads, splash screens, gamification items, and map pins to our sponsors and exhibitors. Our speakers are well showcased with their photos and bios. It's so easy to view their schedule if you are looking to catch a certain person during our 3-day event. The exhibit hall is easily mapped out and each exhibitor can upload information for their potential buyers to easily find them on the show floor. Push notifications might actually be our favorite feature. From sending out "The keynote speaker will start in 5 minutes in Ballroom 1" to "A yellow notebook and water bottle have been handed in at registration, collect if it's yours!" This is a game-changer for us! We can also sell notifications to sponsors! Our attendees love the app!
- The customizable exhibitor & speaker profiles.
- Mapping/locations.
- Push notifications.
- User friendly: both internal (creating app) & external (using it).
- Looks sleek.
- Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
- The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
- Emails (invites, etc.) often go to junk.
April 14, 2020
Intuitive and engaging platform!
Score 9 out of 10
Vetted Review
Verified User
We're using CrowdCompass for 2 different delegation trips in which we take around 100 people to Washington DC/Mexico City and set up meeting tracks. The Events Team manages the app, though our public Policy Team also assists while on the trip. CrowdCompass helps with needing to make last-minute changes, send specific notifications, and provide sponsorship benefits. We're also able to update our attendees with all necessary information and provide meeting details in one place.
- Easy/intuitive user interface: our attendees range in age and tech experience, so the platform must be easy to navigate and get information from quickly and simply.
- Providing opportunities for sponsorship benefits: because the platform is so customizable, we're able to build in sponsorship shoutouts and ads that would normally go in a printed product.
- Ability to upload documents: this is particularly helpful when we need to make last-minute changes, additions, or provide additional resources.
- It would be great if CrowdCompass could show which attendees are registered for each meeting. This would allow the staff-member quick access to the list of who should be in attendance and would also allow individual attendees to coordinate/network/carpool to meetings, etc.
April 14, 2020
A great way to engage a crowd!
We are a third party Event Management company that assists companies with their events and meetings. We utilize Crowd Compass very heavily with our meetings as it is often utilized for agenda, maps and push notifications. In the last three years, we have gone from 3 events utilizing Crowd Compass to 19 events this last year.
- Push notifications: Real time messaging to all or groups of attendees.
- Attendee Engagement: Utilizing social media to gain attention for the event.
- Agenda: On the fly updates if needed, locations and speaker information.
- Navigation: Sometimes navigation on different platforms can be clumsy.
April 04, 2020
CrowdCompass: The App You Need for Event Success
Each year we host an annual user/industry and training conference for our products. The marketing department uses CrowdCompass to create and deploy the event app. Prior to using CrowdCompass we created our own app made in-house as we expanded our event (number of attendees, tracks, sessions, fees, etc) we realized we needed a professional service to deploy the event app. We looked at a few different options and found that CrowdCompass had a really easy to use interface and would work nicely for our attendees.
- Ease of Use: There is nothing worse than complicated software that makes your job even harder than it should be. CrowdCompass is intuitive and it has sections broken down into the different event areas (speakers, attendees, sessions, sponsors, etc) so you make sure you can cover your bases.
- Dedicated Support: When you launch your CrowdCompass app you get a dedicated support person. Our guy was like a personal cheerleader— he sent weekly updates about our event app adoption was going, gave us industry benchmarks to compare ourselves to and sent plenty of resource guides so we were able to really make the app shine.
- Recommended Sessions or Tied Sessions: You can link sessions together so that when an attendee looks at "Session A", they can also see "Session B, C, D" etc so that they have a better guide for what to take next. Attendees are always looking for direction on which classes to take and having that recommended sessions feature is really helpful. If a session has two parts you can also link them so that the attendee sees there's a part one and two without having to search for the sessions separately.
- Sponsors: You can go to town on filling out the details on the sponsor pages. Our sponsors all appreciated being able to add not only basic contact information but content including PDFs, links to videos and more.
- Better integration with Cvent: My dream, wish and hope is that all speaker and session content equally links to Cvent. If you make a change in CrowdCompass on say a session description, it will not be reflected in Cvent. It's a bit of a drag because you absolutely have to work in two different apps.
- Embedded videos: It would be awesome to be able to embed videos within the app. We could have a greeting to the event video and some short snippets from different classes.
- More survey types: It would be nice to have different survey types. The survey options right now are fairly basic.
March 26, 2020
CrowdCompass draws a Crowd for events
Score 10 out of 10
Vetted Review
Verified User
SAE uses CrowdCompass to provide event attendees a compact resource to navigate large, complex meetings. CrowdCompass is maintained by the Events department, and utilized by many others in the organization, such as standards, professional development, Collegiate Design, and others.
- Organizes complex schedules.
- Easy to navigate.
- Flexible enough to include non-standard activities.
- Backend tools are intuitive.
- Ability to include content, such as .pdf and .ppt.
- Some features require a login that is not linked to Association login.
- (At the time) calendar did not automatically start with current day/time.
- There is no bulk loading of graphics.
CrowdCompass is used for our annual conference. It is a substitute for having printed materials for the schedule and other conference information.
- It is easy to set up and for attendees to use.
- Integrations with Cvent Event Management are smooth.
- The design of the activity feed in the dynamic view is excellent and well received by our attendees.
- In the dynamic feed, it would be great for the top 4 icons to actually allow for more than we could swipe across to view all of the icons.
- In the session schedule if you could also have the speaker name underneath the title would be very helpful.
- Making filtering by strand more intuitive to users would be helpful as well.
March 18, 2020
Great Event App!
We use CrowdCompass at our annual Women|Future Conference to help attendees be able to network, see the agenda with live updates, and learn more about the event and sponsoring organizations. CrowdCompass helps our attendees stay engaged when they are on-site as well as create and maintain new relationships. This tool has been very beneficial to our event.
- Networking
- Live Updates
- Convey information
- Instagram integration
- RegFox integration
March 17, 2020
CrowdCompass is a game changer
Across our organization. We use this for our annual conference and it is wonderful. We can get information out to our attendees quickly. The live polls and handouts section is very nice so we do not have to send individual email blasts out after our conference to gather feedback and information.
- Pulls data from Cvent easily
- The face of the app is clear and functional
- Gathers feedback
I've used CrowdCompass on a number of events and I really like it. Our attendees also are really embracing it. There is a lot of information that can be streamlined through the app. To me, it is a no-brainer for anyone who is already using Cvent for their event. the integration is so easy!
- Integration.
- Attendee notifications.
- Agenda features.
- There are still some things that can't be done that would be helpful.
February 27, 2020
It's Easy to Use -- I Recommend it!
Score 9 out of 10
Vetted Review
Verified User
We used Crowd Compass for an annual event of <150 people. The app was super simple to set up and helped tremendously to communicate last-minute schedule changes. Since our event was small, we were not able to use all of the features of the app that a larger event would. Support was always there when I needed them, and the forums/community are great.
- Intuitive.
- Support is great.
- More customization.
- Better options for smaller events.
February 27, 2020
CrowdCompass for Incentive Travel
CrowdCompass is used for our Incentive Travel programs to engage attendees. We are a third party company that is a one-stop shop for incentive travel groups. We create and manage the app used for winners and their guests while onsite. It is a great resource for promoting activities, locating various activities and mass communication to all attendees or groups of attendees.
- Mass Communication/Push Notifications
- Geo-location on multiple maps
- More theme and design styles
- More attractive icon options
December 18, 2019
Wishing one app platform could be an end-to-end provider
Score 7 out of 10
Vetted Review
Verified User
We use CrowdCompass for large events and incentive programs - digital program info.
- CVENT integration.
- Admin dashboard.
- Basic tool bars (color, bold, underline, font size) capability.
- Customized gamification (too off-the-shelf/one-way-or-the-highway approach).
- Being able to duplicate or copy an event item so you don’t have to re-enter for same event but different day (e.g. breakfast or hospitality center/room).
December 10, 2019
The most complete event app on the market with strong support and a great client community
I am part of the Marketing department of my company, but I am the only event planner there. Consequently I am the only one using CrowdCompass.
I use this tool for the 2 annual conferences my company is hosting. These events are forums for our clients in order for them to learn, share their experience and network. Our clients describe them as family gatherings. After 10 years, the events grew quite a lot and the networking part became a bit more tricky, especially for the new participants. Finding the people that share the same topics of interest and challenges in only two days was no more simple. Besides we also introduce in the agenda a specific time for appointments for which we needed some technical support.
The need for an event app with some advanced functionalities became clear two years ago and this is when we decided to use CrowdCompass.
I use this tool for the 2 annual conferences my company is hosting. These events are forums for our clients in order for them to learn, share their experience and network. Our clients describe them as family gatherings. After 10 years, the events grew quite a lot and the networking part became a bit more tricky, especially for the new participants. Finding the people that share the same topics of interest and challenges in only two days was no more simple. Besides we also introduce in the agenda a specific time for appointments for which we needed some technical support.
The need for an event app with some advanced functionalities became clear two years ago and this is when we decided to use CrowdCompass.
- Lots of functionalities for different purposes.
- Easy to use for the admin and the users.
- Great consulting and guidance with a personal Mobile Solutions Specialist.
- Flexible design and a great UX.
- Excellent technical support when needed.
- Reporting - basic reports integrated but for more in-depth reports you need to ask them to your account manager.
December 02, 2019
An Easy App for Onsite Use
Score 8 out of 10
Vetted Review
Verified User
We use CrowdCompass to create a cohesive transition from our registration to the event, through their event mobile app capabilities. It allows us to customize the app design for our clients, without having to spend an arm and a leg on creating a new app. It allows our attendees to stay connected while onsite and get up to date information on the event schedule.
- Customization of design
- Realtime updates
- Collecting insights for sponsors and clients.
- It would be nice if you could white label the app.
- Do live check-ins for attendees
- Further customization and links to sponsor sites.