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CrowdCompass

CrowdCompass

Overview

What is CrowdCompass?

CrowdCompass is an event management software system offered by Cvent.

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Recent Reviews

TrustRadius Insights

CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with …
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CrowdCompass!

8 out of 10
July 15, 2020
We use CrowdCompass for our incentive trips to provide all the guests with information on the trip. We have also used it for various sales …
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CrowdCompass Review

8 out of 10
July 08, 2020
Incentivized
We have only used CrowdCompass twice, both in 2020. It was used by my internal client for two Sales Meetings - one in Chicago and one in …
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Love CrowdCompass!

9 out of 10
May 08, 2020
Incentivized
We are using CrowdCompass in one department as the main event app for our major annual technology conference each year. It helps us …
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Intuitive and engaging platform!

9 out of 10
April 14, 2020
We're using CrowdCompass for 2 different delegation trips in which we take around 100 people to Washington DC/Mexico City and set up …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is CrowdCompass?

CrowdCompass is an event management software system offered by Cvent.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CrowdCompass?

CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.

CrowdCompass Competitors

CrowdCompass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

CrowdCompass is an event management software system offered by Cvent.

EventMobi and QuickMobile are common alternatives for CrowdCompass.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(155)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.

The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.

CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.

Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.

Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.

Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.

Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.

For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.

While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.

In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.

Attribute Ratings

Reviews

(26-50 of 103)
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November 26, 2019

Ease of use

Score 8 out of 10
Vetted Review
Verified User
Great to send attendees reminders about upcoming sessions and schedule changes. Used the product during a recent event and it was helpful in sending updates and bringing the attendees together. It was the first time they used the app and it seemed well-received. Build out process could be easier and/or more refined.
November 20, 2019

Easy to use

Score 5 out of 10
Vetted Review
Verified User
Based off what my sales team has told me so far, while it has been good in helping to stay up to date and mobile, there really aren't multiple areas that it helps to focus on. The hospitality industry is multi faceted, so we need more than just one area for it to focus on.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for our conferences and it works so well. It shows attendees their schedule, lets them network with other attendees, has maps of the venue and city, and we can send out push notification reminders and updates.
Score 8 out of 10
Vetted Review
Verified User
CrowdCompass is great for mid-sized conferences for basic mobile app functions. We used it for our 500 person conference for networking, keeping track of schedules, conference layout, etc. I honestly think it could be used for smaller conferences or large. As long as it is set up correctly, the app should work for all sizes and types of events, from conferences to expos.
August 07, 2019

Easy to use and setup

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it at our larger meetings or multi-day conferences. They only offer it as a native app or web-based app. It can be accessed through a link but it's secured like the app so we have found it cumbersome for people attending shorter meetings to download an app or go through the web-based app process.
Shannon Harrison, CMP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you are currently using cvent, it is a great add on since they sync information. This is helpful with keeping attendee information up to date in the app in case you have any last minute additions or cancellations. I really like the ability to attach files to sessions. This way we can share the presentations with attendees and update it last minute if needed.
Score 7 out of 10
Vetted Review
Verified User
Really good for companies who are using a mobile app at many events throughout the year. You can clone the design and brand it and the price gets better the more you use. It's great for big events with complex schedules and sessions. It’s less suited to smaller events and companies with a few events hat change drastically every year.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you are using Cvent to manage your event, CrowdCompass makes integration a breeze. All of our event data moved easily and automatically into the CrowdCompass app. I think there could be improvements relating to intuitiveness, but the convenience of the integration can't be matched. If you're not using Cvent, CrowdCompass is still a valid option, but I'm not sure how much better it'd be than a competitor.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Well suited for large conferences, trade shows or multi-day events. It is great for encouraging attendee engagement through features such as live polling, live Q&A, gamification, social wall, etc. and it is great for networking as it allows attendees to send 1:1 messages to each other, schedule appointments and exchange contact details directly through the app. It is not well suited for smaller scale events due to the cost.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great for meetings and events where you drive all content and you know attendees can use the app for multiple events. It’s not as applicable for small events without robust content and/or attendees who have no other use for an app.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
For managing a list of contacts/attendees at an event, scheduling capabilities, notifications, and general event info, it was great. I think that there are many things however that can just as easily be done with native apps that everyone is already using anyway—a bit strange to ask users to use a new app to do something that they are already very used to doing with other apps.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I find that CrowdCompass is well suited for events of 200-2,500 people. It doesn't make sense for smaller events from a financial standpoint (at least from our experience). We have not trialed it for events larger than 2,500 attendees, so we cannot speak to it from that sense. Also not fantastic with less technologically-literate participants.
Score 8 out of 10
Vetted Review
Verified User
CrowdCompass is great for large groups of people. This is especially the case when you have sessions or activities that the attendee is allowed to choose from. You can choose them in real time. This is great for if you bump into someone and want to attend the session that they are attending but also if you decided that you did not want to attend. You could cancel and allow that spot to be opened up for someone else.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I never thought I could create an app for our event all on my own, but it was surprisingly easy! And the fact that it interfaces with Cvent makes it an incredible add on for any event. I would not have benefitted from our previous two events nearly as much without it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Everything has been through Cvent’s integrated platform and has been well suited for managing revenue/costs, staff resourcing, communications and streamline events at every stage from registration to post-event surveys, re-marketing, etc.
Sierra Schubach | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The app is easy to use, easy to update, and we were able to get the job done. We had to do a lot of workarounds to make the app work for us. I would say be ready to have a super simple interface or put someone who knows technology and workarounds in charge. The app is great for checking in and works well with Salesforce and Marketo.
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