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CrowdCompass

CrowdCompass

Overview

What is CrowdCompass?

CrowdCompass is an event management software system offered by Cvent.

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Recent Reviews

TrustRadius Insights

CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with …
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CrowdCompass!

8 out of 10
July 15, 2020
We use CrowdCompass for our incentive trips to provide all the guests with information on the trip. We have also used it for various sales …
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CrowdCompass Review

8 out of 10
July 08, 2020
Incentivized
We have only used CrowdCompass twice, both in 2020. It was used by my internal client for two Sales Meetings - one in Chicago and one in …
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Love CrowdCompass!

9 out of 10
May 08, 2020
Incentivized
We are using CrowdCompass in one department as the main event app for our major annual technology conference each year. It helps us …
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Intuitive and engaging platform!

9 out of 10
April 14, 2020
We're using CrowdCompass for 2 different delegation trips in which we take around 100 people to Washington DC/Mexico City and set up …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is CrowdCompass?

CrowdCompass is an event management software system offered by Cvent.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CrowdCompass?

CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.

CrowdCompass Competitors

CrowdCompass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

CrowdCompass is an event management software system offered by Cvent.

EventMobi and QuickMobile are common alternatives for CrowdCompass.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(155)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.

The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.

CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.

Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.

Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.

Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.

Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.

For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.

While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.

In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.

Attribute Ratings

Reviews

(76-100 of 103)
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Score 9 out of 10
Vetted Review
Verified User
These are good for larger events. I wouldn't go through the effort of creating an app for a event that had less than 100 people, but for any larger type events that have moving parts, multiple sessions, and a lot of components it is a great way to stay engaged with your clients on a digital scale enabling you to better react and communicate in real time should their be changes to the program
Score 9 out of 10
Vetted Review
Verified User
Incentivized

CrowdCompass is well-suited for large conferences with multiple technical sessions/talks, as well as large trade shows, where paper programs are almost obsolete and the app is used as a directory for attendees and exhibitors.

Personally, I would recommend the app for larger conferences, as it has the capability of doing polling/surveys after technical sessions, helping you gather feedback in real time.

Thu Nguyen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think CrowdCompass is suited for an incentive program with lots of participants and information that can be easily changed from day to day. It is less suited for a small conference, but we have also found it has been useful in a classroom of 30. This was implemented in a Client Success Group meeting and showed that it any information can be communicated on the apps.
Chelsea Benge | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
CrowdCompass is well suited for anyone or company in need of implementing an event app for any size or type of event. If you are looking for a more environmental way to give your attendees everything they need in the palm of their hands or an alternative to printed programs, then CrowdCompass is for you. If your attendees are completely against technology and refuse to accept change, then this might not be for you.
Score 10 out of 10
Vetted Review
Verified User
CrowdCompass is not particularly expensive, but frankly, if you are running a small-scale for-profit event like a festival or concert, there is no functionality in a mobile app that you really NEED to purchase. This product is best suited to very large events with a generous budget that are spread out across multiple days or venues and that feature multiple sessions or agenda items.
December 05, 2018

10/10 reccommend

Karin Beswick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
More appropriate for large-scale conferences and events. At a large, multi-room, or multi-venue event, it is very difficult to communicate with every single agent at once. Using push notifications to let them know about a change of agenda or a new addition is extremely helpful. Less appropriate at smaller events where you can use a mic to announce anything to every agent.
December 05, 2018

Great Product!

Karen Chikuku | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
CrowdCompass is the perfect tool for travel events (incentive), business meetings and seminars. As well as events where attendees would need to check their schedules, get notifications and have an app in general. It gives your clients that added value which they expect in 2018. I honestly have not encountered a situation where I do not have a need to use CrowdCompass.
Brenda J Ainsburg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great for large and small meetings/trade shows. Live Poll is a great feature that we've used for attendee engagement and post-event reporting. CrowdCompass also integrates with the APPOINTMENTS tool by Cvent. I've used this with success, and it is easy to configure. CrowdCompass works with RFID technology with Cvent's OnArrival software, too.

For trade shows, conferences, and even smaller meetings and events, you can put everything an attendee needs at their fingertips while making it easy for them to navigate your event, connect and meet with each other, and enjoy increased engagement via gamificiation, Live Polls, and Live Q&A.
Jaime Halteman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For my team, CrowdCompass is perfect for sending out announcements like wi-fi credentials or changes to the agenda. It's also great for reminding attendees when to meet for offsite dinners. Over the last couple of years, our attendee usage at events has increased from about 40% to over 60%. It has helped us to include a note in the instructions that lets attendees know they are free to delete the app at the conclusion of the event and that the app is the best way to stay up-to-date on any changes to the program.
Score 8 out of 10
Vetted Review
Verified User
This program is best suited for meetings where there is a lot going on and you would like attendees to be fully engaged even if they can't make it to the other events. This product allow for much customization for agendas and appointment settings. It allows the attendee to post photos inside sessions and connect with others they meet at the event as well.
Lori Wildman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I would not recommend CrowdCompass for small events that are held in the same room. In my current company, we have 30+ events a year like this, and as much as I love CrowdCompass, there is no business case to be made to justify the cost. I would absolutely recommend it for multi-day, multi-track types of events. This is where you really leverage the technology and can bring the "WOW" factor to your event.
Jeff Campbell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well suited:
Any event where you want to have a professional experience
Where schedule or session information is dynamic (make a change in the admin UI and that change is immediately pushed to all)
Where you want to minimize the use of paper schedules

Less appropriate:
Small, simple events with a minimum number of sessions
Ashley Gennett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
CrowdCompass is perfect for organizations that host social gatherings and conferences. We have used it for smaller parties, to check people in ... however, outside of the conference scene we don't see as much benefit. It works perfectly for our conferences because all attendees have to be registered, and information is populated from the Cvent Event.
Megan Gates | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you are currently using the Cvent Registration tool, adopting CrowdCompass as your mobile event solution is a NO-BRAINER. There are too many benefits to count: seamless uploading of content, comprehensive metrics, notifications, the ability for event attendees to select their own tracks and come up with their own schedule. It's easy to set up and has so many features and functionalities! I would recommend this product especially to those who manage large meeting of 500+ with a lot of elective sessions. I have attended events where the organization uses CrowdCompass as their mobile event app, and have always had a better experience when they do.
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