Crownpeak review
We use CrownPeak and its PageChecker function on a daily basis to ensure standards are met and kept on our website. We also use it to …
Crownpeak DQM
Top Rated
Crownpeak Digital Quality Management (DQM)
Overview
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Top Rated
2022
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What is Crownpeak DQM?
Crownpeak Digital Quality Manager (DQM) is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practice, brand compliance, and analytics…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/digi…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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What is accessiBe?
accessiBe is a fully automated, AI-powered, web accessibility solution for ADA and WCAG compliance.
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Product Details
What is Crownpeak DQM?
DQM is specifically designed for
multi-site, enterprise environments and works to automate key governance
processes - ensuring the consistent application of
content quality and regulatory compliance standards across your
global digital touchpoints.
The platform comes with compliance monitoring capabilities, and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements.
Designed to work with any CMS, the vendor says that Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments.
Crownpeak DQM Screenshots
Crownpeak DQM Integrations
- Adobe Experience Manager
- Sitecore Experience Platform
- Crownpeak DXM
- Works with all CMS and integrates directly with many leading platforms.
Crownpeak DQM Competitors
Crownpeak DQM Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Crownpeak Digital Quality Manager (DQM) is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practice, brand compliance, and analytics with benchmarking. Crownpeak DQM can be integrated into an existing CMS.
Reviewers rate Support Rating highest, with a score of 8.7.
The most common users of Crownpeak DQM are from Enterprises (1,001+ employees) and the Financial Services industry.
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Reviews and Ratings
(24)
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February 21, 2022
Crownpeak review
- Keeping faults to a minimum helps with our CSAT scores
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January 28, 2022
Happy with Crownpeak DQM
- Better SEO and a more accessible site equate to more visitors and sales
- Paper trail for WCAG auditing
January 25, 2022
A great intuitive tool that helps me in solving issues
- It improved seo A lot! Pages that shouldn't be indexed are cleaned up and seo specifics have been automated and fixed as much as possible
- Accessibility, creating awareness throughout the organization for digital exclusion is great and really gives the team a fulfilled feeling at the end of the day
- Usability, checkpoints that indicate broken user journeys (broken links, broken videos, broken forms) have been solved for 90% in one year
- The escalations that happened after the go-live of issues on new pages have gone down significantly
November 19, 2021
A highly effective tool to manage small or large web estates, giving real insight into where a site could be improved for the user.
- When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
- Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
- The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
November 10, 2021
Digital quality management on a global scale
- Crownpeak Digital Quality Management (DQM) helps us to ensure our website visitors have a positive experience
- As a marketer, I am better able to reach my objectives around usability, accessibility, and SEO using Crownpeak Digital Quality Management (DQM).
- A more efficient manual testing process that saves us time during auditing so we can provide better value to our customers
- An enterprise-level approach empowers us to provide manual testing at scale for organizations with multiple websites
April 29, 2021
Crownpeak Digital Quality Management (DQM) Review
- It helps increase conversion rates and organic traffic
- Increased speed to market for consistent content updates across global ecosystems, including product updates.
- Assurance of brand safety with consistent management and update of language and terminology across areas of socially sensitive language.
- Access to content by a wider range audience.
- Relationship with government customers who require VPAT compliance.
- DQM was definitely a positive ROI. We were able to find and fix several issues because of it. This will undoubtedly save us from possible future lawsuits.
- DQM has gained IT more trust from Legal. They see that we are being proactive when it comes to potential legal issues.
- DQM has taken some of the guesswork out of development. We can easily identify issues and steps to correct them. It has also given us best practice techniques.
- SEO checks have helped key terms to hit page one in SERPs for the first time in a few years
- Crownpeak Digital Quality Management (DQM) has fed into company-wide programs of change looking at accessibility and vulnerable customers
- It has been easier time spent somewhere else when issues can be resolved in one dashboard.
- It's been a positive impact on keeping customers with faster load page viewing.
- Allow marketing team to address SEO recommendations faster.