Crownpeak DQM Reviews

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20 Ratings
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Score 9.2 out of 100

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April 29, 2021
Andy Wood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
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Usability

9
The DQM interface is straightforward and easy to use. Dashboards are clear, well laid out and easy to interpret. The setup of custom checkpoints is also straightforward and easy to use. The addition of custom branded dashboards would give DQM a 10!
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April 28, 2021
Charles Adams | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
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Usability

8
Some of the reports and scan results took a little digging to find, but overall the DQM was easy to use. The navigation bar is very straightforward and does a good job identifying page sections. The Page Checker was also very easy to use and understand. We had very few complaints with the usability of the site.
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April 26, 2021
Harrie Vermeulen | TrustRadius Reviewer
Score 10 out of 10
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Usability

9
To be quite honest I am literally addicted to the tool, over the weekend rescans happen and as soon as I wake up on Saturday, Sunday, and Monday new scores have come in that I love to already take a [peek] at. This is just because the tool is so fun to work with and the dashboards give some great insights directly. The only reason why it doesn't score a full ten is [that] there's no way to go back to the homepage when you're on an individual item page and it's not possible to fully customize the dashboard (I'm now keeping track of past scores [through] a manually filled in Excel).
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April 26, 2021
Nick Spragg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Usability

8
It doesn't take a lot of training to get people up to speed with Crownpeak Digital Quality Management (DQM), meaning the time can be spent fixing issues rather than asking questions and muddling through! For any issues we have encountered, the support team [has] been really quick at responding and assisting us.
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April 28, 2021
Joe Hawkes | TrustRadius Reviewer
Score 10 out of 10
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Usability

8
Crownpeak Digital Quality Management (DQM) is very easy to use. Our web editors require minimal training and can simply log in and get going from day one on the platform.
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April 30, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Usability

9
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
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April 29, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Usability

8
It is quite complex and not always intuitive where to go for information so could be overwhelming to some users but look basic to others.
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What is Crownpeak DQM?

DQM is specifically designed for multi-site, enterprise environments and works to automate key governance processes - ensuring the consistent application of content quality and regulatory compliance standards across your global digital touchpoints.

The platform comes with compliance monitoring capabilities, and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements.

Designed to work with any CMS, the vendor says that Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments.

Crownpeak DQM Screenshots

Crownpeak DQM Integrations

Adobe Experience Manager, Sitecore Experience Platform, Crownpeak DXM, Works with all CMS and integrates directly with many leading platforms.

Crownpeak DQM Competitors

Crownpeak DQM Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Crownpeak DQM Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Crownpeak DQM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Crownpeak DQM?

Crownpeak Digital Quality Manager (DQM) is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practice, brand compliance, and analytics with benchmarking. Crownpeak DQM can be integrated into an existing CMS.

What is Crownpeak DQM's best feature?

Reviewers rate Support Rating highest, with a score of 8.6.

Who uses Crownpeak DQM?

The most common users of Crownpeak DQM are from Enterprises and the Information Technology & Services industry.