Crownpeak DQM

Crownpeak DQM

Top Rated
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Score 9.2 out of 100
Top Rated
Crownpeak Digital Quality Management (DQM)

Overview

Recent Reviews

Crownpeak review

10 out of 10
February 21, 2022
We use CrownPeak and its PageChecker function on a daily basis to ensure standards are met and kept on our website. We also use it to …
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Pricing

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What is Crownpeak DQM?

Crownpeak Digital Quality Manager (DQM) is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practice, brand compliance, and analytics…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/digi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is accessiBe?

accessiBe is a fully automated, AI-powered, web accessibility solution for ADA and WCAG compliance.

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Product Details

What is Crownpeak DQM?

DQM is specifically designed for multi-site, enterprise environments and works to automate key governance processes - ensuring the consistent application of content quality and regulatory compliance standards across your global digital touchpoints.

The platform comes with compliance monitoring capabilities, and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements.

Designed to work with any CMS, the vendor says that Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments.

Crownpeak DQM Screenshots

DQM banishes the silos and brings it all together in one powerful but simple to use dashboard, providing visibility and control across all your global digital properties.Do you know what's actually out there on your sites? Take control with a global view of your digital assets.Web accessibility is legally mandated in many countries. We make it easy to ensure compliance and expand audience by adhering to industry best-practice standards for accessible web design.Powerful reports and diagnostic tools provide deep insight across your global web properties, so you can drive improvement, manage risk and react quickly.

Crownpeak DQM Integrations

Crownpeak DQM Competitors

Crownpeak DQM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Crownpeak Digital Quality Manager (DQM) is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practice, brand compliance, and analytics with benchmarking. Crownpeak DQM can be integrated into an existing CMS.

Siteimprove, Monsido, and Sitemorse are common alternatives for Crownpeak DQM.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of Crownpeak DQM are from Enterprises (1,001+ employees) and the Financial Services industry.

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Reviews

(1-13 of 13)
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February 21, 2022

Crownpeak review

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CrownPeak and its PageChecker function on a daily basis to ensure standards are met and kept on our website. We also use it to search for copies. We check our accessibility scores against our peers. We also use the usability and SEO scores to help us create a more inclusive website for users.
Harrie Vermeulen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dqm consists out of a couple of different aspects, first of all you have the dashboard, this is used by the gate keepers of quality, Digital Services and the content owners of several different markets and businesses. Using this dashboards we keep track of large scale issues, template or component issues but alo hunt down the priority issues. The other tool is the cms plugin, this is used by all authors to make sure no isseus go live, and because some issues cannot be indicated by that plugin we also onboarded the Dqm live page checker. This tool can be used on the live page to check all checkpoints that are in the dashboard. We've been using the dashboards for more than a year and using the benchmarks we see great improvement on the website and apart from that over 30 checkpoints were added to make sure all aspects on quality were included. Some minor aspects (which the crownpeak team is developing) is reporting both on plugin usage as well as a daily management setup in the dashboard and the new checkpoints do not give any weight to the benchmarking scores, though they should.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Crownpeak DQM is used in many ways - to pro-actively manage our web estate, to identify issues, and to check daily developments before they go live. We have also recently implemented the Crownpeak Autofix tool to enhance our accessibility for all of our web users.
Joe Hawkes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Grant Thronton use Crownpeak Digital Quality Management (DQM) to monitor the quality of our websites in over 50 countries. As a global brand, it's critical that our online presence reaches the same high standards and consistency in all corners of the world. Crownpeak Digital Quality Management (DQM) gives us the oversight we need to achieve this.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the automated accessibility scans provided by Crownpeak DQM to assist with manual auditing. It is especially useful for enterprise-level organizations that have multiple digital properties. By leveraging DQM's analytical and benchmarking data, we are able to inform and create efficiencies within our manual digital accessibility process. DQM enables us to:
  • Quickly assess which websites are the highest risk and have the most errors
  • Gather trends and commonalities around recurring issues across multiple sites
  • Have a snapshot of a customer's progress on automated accessibility remediation both across the whole organization or site-by-site
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it with our clients. It provides the capabilities to focus efforts for web changes into the right areas but also give[s] insight into what needs to change and may be problematic. We also use it with other data to identify any changes in the websites and management team issues that may be causing an impact on the site
Andy Wood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We consult on the resell and implement Crownpeak DXP across a range of clients. Typically the DXP is used globally by our client organisations across distributed marketing teams in a number of markets, to setup and manage digital marketing and digital business ecosystems. Specific business problems solved using the DXP are: control and consistency of web content and digital customer experience across markets; setup and management of B2C and B2B2C business models (including e-commerce, PIM, CRM); control and consistency of brand experience (including DAM).
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Crownpeak DQM for accessibility compliance. It's across our entire organization. It addresses issues on site, mobile, and app, and helps grow our audience and reach users who would not otherwise be able to enjoy our content.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Crownpeak DQM to make sure our production and staged websites are ADA compliant. It is currently used by IT and to a lesser extent Legal. I am the main point of contact and admin for the DQM. I am also the main person responsible for the remediation of found issues. The business problem it addresses is possible litigation for non-ADA compliant websites or apps.
Score 9 out of 10
Vetted Review
Verified User
Review Source
My organization uses Crownpeak Digital Quality Management (DQM) to monitor standards across each website in our expanding group of businesses. It enables us to pro-actively monitor the websites rather than wait to be told about issues by customers or other colleagues. It also helps us to quickly review any new brands we bring into the group.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Crownpeak Digital Quality Management (DQM) has been used by the digital marketing team/developers in to easily address issues of speed, errors and functionality of the multiple sites that we support. As one of the developers/users it has been useful and time-effective to identify and prioritize from the dashboard, that has been easy to use. Now it has been implemented across the whole organization for their web development and easy to assist with any questions.