Crownpeak DQM

Crownpeak DQM

Top Rated
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Score 9.2 out of 100
Top Rated
Crownpeak Digital Quality Management (DQM)

Overview

Recent Reviews

Crownpeak review

10 out of 10
February 21, 2022
We use CrownPeak and its PageChecker function on a daily basis to ensure standards are met and kept on our website. We also use it to …
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Pricing

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What is Crownpeak DQM?

Crownpeak Digital Quality Manager (DQM) is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practice, brand compliance, and analytics…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/digi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is accessiBe?

accessiBe is a fully automated, AI-powered, web accessibility solution for ADA and WCAG compliance.

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Product Details

What is Crownpeak DQM?

DQM is specifically designed for multi-site, enterprise environments and works to automate key governance processes - ensuring the consistent application of content quality and regulatory compliance standards across your global digital touchpoints.

The platform comes with compliance monitoring capabilities, and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements.

Designed to work with any CMS, the vendor says that Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments.

Crownpeak DQM Screenshots

Screenshot of DQM banishes the silos and brings it all together in one powerful but simple to use dashboard, providing visibility and control across all your global digital properties.Screenshot of Do you know what's actually out there on your sites? Take control with a global view of your digital assets.Screenshot of Web accessibility is legally mandated in many countries. We make it easy to ensure compliance and expand audience by adhering to industry best-practice standards for accessible web design.Screenshot of Powerful reports and diagnostic tools provide deep insight across your global web properties, so you can drive improvement, manage risk and react quickly.

Crownpeak DQM Integrations

Crownpeak DQM Competitors

Crownpeak DQM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Crownpeak Digital Quality Manager (DQM) is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practice, brand compliance, and analytics with benchmarking. Crownpeak DQM can be integrated into an existing CMS.

Siteimprove, Monsido, and Sitemorse are common alternatives for Crownpeak DQM.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of Crownpeak DQM are from Enterprises (1,001+ employees) and the Financial Services industry.

Comparisons

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Reviews

(1-12 of 12)
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February 21, 2022

Crownpeak review

Score 10 out of 10
Vetted Review
Verified User
Review Source
I've always received very good support from the Crownpeak team. It's easy to raise a ticket. They are very quick in responding. All issues raised have always been fixed swiftly. I'm very happy with the support provided.
Harrie Vermeulen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As previously mentioned, the team that works on tickets is amazing, I get an elaborate response within 24 hours and they really think together with me on how to solve issues and create new checkpoints. The only reason why I'm giving a 9 is that the company contact could be improved with something like newsletters and less automated mails.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Support is always personal and quick to respond. Alternative solutions to any issues we experience are always offered promptly, and this has enabled us to support internal projects efficiently with an incumbent tool.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Crownpeak is one of a handful of companies whose customer support is ten out of ten every single time. They are kind, patient, responsive, and resolve questions quickly and effectively.
Andy Wood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
DQM support teams are responsive and knowledgeable, and will spend time working directly with client and agency teams to ensure the best outcomes are achieved. I can't fault the level of input and engagement from Crownpeak support teams across the board.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Crownpeak DQM support was fantastic! We started off with weekly calls to go over any issues or questions we had, but eventually moved it to monthly since the tool was so easy to learn. All of my questions were met with clear answers. If I had an issue between calls, I was able to email their support group and almost always got an answer or solution the same day.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.