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Crownpeak Digital Accessibility and Quality

Crownpeak Digital Accessibility and Quality
Formerly Crownpeak Digital Quality Management (DQM)

Overview

What is Crownpeak Digital Accessibility and Quality?

Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and analytics with…

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Recent Reviews

Crownpeak review

10 out of 10
February 21, 2022
Incentivized
We use CrownPeak and its PageChecker function on a daily basis to ensure standards are met and kept on our website. We also use it to …
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Awards

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Reviewer Pros & Cons

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Pricing

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What is Crownpeak Digital Accessibility and Quality?

Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/digi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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DYNO Mapper is a web analytics tools suite from the company of the same name in Chicago, that enables users to organize website projects using visual sitemaps, content inventory, content audit, content planning, daily keyword tracking, and website accessibility testing.

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Product Details

What is Crownpeak Digital Accessibility and Quality?

Crownpeak Digital Accessibility and Quality is specifically designed for multi-site, enterprise environments and works to automate key governance processes - ensuring the consistent application of content quality and regulatory compliance standards across your global digital touchpoints.

The platform comes with compliance monitoring capabilities and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements.

Designed to work with any CMS, the vendor says that Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments.

Crownpeak Digital Accessibility and Quality Screenshots

Screenshot of DQM banishes the silos and brings it all together in one powerful but simple to use dashboard, providing visibility and control across all your global digital properties.Screenshot of Do you know what's actually out there on your sites? Take control with a global view of your digital assets.Screenshot of Web accessibility is legally mandated in many countries. We make it easy to ensure compliance and expand audience by adhering to industry best-practice standards for accessible web design.Screenshot of Powerful reports and diagnostic tools provide deep insight across your global web properties, so you can drive improvement, manage risk and react quickly.

Crownpeak Digital Accessibility and Quality Integrations

Crownpeak Digital Accessibility and Quality Competitors

Crownpeak Digital Accessibility and Quality Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and analytics with benchmarking. Crownpeak Digital Accessibility and Quality can be integrated into an existing CMS.

Siteimprove, Monsido, and Sitemorse are common alternatives for Crownpeak Digital Accessibility and Quality.

Reviewers rate Usability highest, with a score of 9.8.

The most common users of Crownpeak Digital Accessibility and Quality are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(31)

Attribute Ratings

Reviews

(1-15 of 15)
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February 21, 2022

Crownpeak review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've always received very good support from the Crownpeak team. It's easy to raise a ticket. They are very quick in responding. All issues raised have always been fixed swiftly. I'm very happy with the support provided.
Harrie Vermeulen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As previously mentioned, the team that works on tickets is amazing, I get an elaborate response within 24 hours and they really think together with me on how to solve issues and create new checkpoints. The only reason why I'm giving a 9 is that the company contact could be improved with something like newsletters and less automated mails.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support is always personal and quick to respond. Alternative solutions to any issues we experience are always offered promptly, and this has enabled us to support internal projects efficiently with an incumbent tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Crownpeak is one of a handful of companies whose customer support is ten out of ten every single time. They are kind, patient, responsive, and resolve questions quickly and effectively.
Andy Wood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
DQM support teams are responsive and knowledgeable, and will spend time working directly with client and agency teams to ensure the best outcomes are achieved. I can't fault the level of input and engagement from Crownpeak support teams across the board.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Crownpeak DQM support was fantastic! We started off with weekly calls to go over any issues or questions we had, but eventually moved it to monthly since the tool was so easy to learn. All of my questions were met with clear answers. If I had an issue between calls, I was able to email their support group and almost always got an answer or solution the same day.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
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