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Crownpeak CMS

Crownpeak CMS

Overview

What is Crownpeak CMS?

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality,…

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Recent Reviews

Crownpeak DXM Review

9 out of 10
March 02, 2021
Incentivized
Crownpeak DXM allows us to help our clients deliver digital experiences quickly and seamlessly. True SaaS model that takes away the worry …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Publishing workflow (27)
    8.5
    85%
  • Page templates (27)
    8.4
    84%
  • WYSIWYG editor (26)
    7.7
    77%
  • Code quality / cleanliness (26)
    7.6
    76%
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Pricing

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N/A
Unavailable

What is Crownpeak CMS?

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/hybr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.9
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8
Avg 7.7

Web Content Creation

Features that support the creation of website content.

8.1
Avg 7.6

Web Content Management

Features for managing website content

7.9
Avg 7.3
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Product Details

What is Crownpeak CMS?

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible and transactional experiences fast without compromising on functionality, security, or service.

Crownpeak CMS aims to empower digital marketers and business users to create, manage and evolve digital experiences that increase customer engagement and conversion with personalized, engaging content. The SaaS platform lets business users manage any digital experience, from global corporate sites to mobile-optimized experiences, intranets, e-commerce sites, portals, microsites, landing pages and more.

Crownpeak CMS promises to provide enterprise digital marketers and business users the necessary speed, flexibility, and self-service capability to launch new digital experiences themselves. The platform also offers a secure, stable, scalable architecture that ensures peace of mind for corporate IT and information security teams.

Crownpeak CMS Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Version history
  • Supported: Simple roll-back capabilities

Additional Features

  • Supported: Digital Quality Management
  • Supported: Personalization & Testing
  • Supported: Full Stack Hosting
  • Supported: Platform Agnostic Deployment
  • Supported: Advanced Cybersecurity Capabilities

Crownpeak CMS Videos

Why doTERRA Chose Crownpeak DXM
Before and After Crownpeak DXM at doTERRA

Crownpeak CMS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesAll major languages

Frequently Asked Questions

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.

Evoq Content, OpenText WEM, and Sitecore Experience Manager are common alternatives for Crownpeak CMS.

Reviewers rate Role-based user permissions highest, with a score of 8.9.

The most common users of Crownpeak CMS are from Mid-sized Companies (51-1,000 employees).

Crownpeak CMS Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)80%
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Comparisons

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Reviews and Ratings

(51)

Attribute Ratings

Reviews

(1-25 of 30)
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Andy Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Crownpeak DXM is particularly well suited to customer-centric CX Driven digital implementations. It has plenty of 'out the box' features which we use on a regular basis with our clients, but it also acts like a headless CMS with the ability to share content across different platforms and integrate with 'best of breed' CRM, PIM, Commerce tools for example. We work closely with Crownpeak to scope and define CX driven solutions for our clients, and it's especially useful when we need to be interoperable with other systems and tools in the customer communications and digital business toolkit. We've used it in B2C commerce situations, in B2B closed environments, and with brands with large volume product inventory management.
Joel Macaluso | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
For companies looking to move into a truly cloud-based environment without the complexity of managing servers and upgrades, Crownpeak really shines. It is extremely easy to use from a content editor point of view. Sites built on Crownpeak DXM can be managed by developers with "mid-level" experience, unlike many competitors. Managing digital quality (SEO, accessibility, brand standards, etc.) is a very powerful advantage. Although it is quite capable at integrating with third party solutions, companies that are looking for a ton of "out-of-the-box" add-ons (e-commerce for example) will not find it appropriate.
Sujal Patel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
Score 9 out of 10
Vetted Review
Reseller
The Crownpeak DXM solution is totally suitable for any organization looking for a modern cloud-based true-SaaS CMS solution to modernize their website and web operations on time and budget. The ease of use without requiring IT or developers, the ability to move quickly and make updates or push out campaigns with ease and top notch security are some of the differentiators of the tool. In a recent development project for a legal business client, we chose Crownpeak platform for its adaptability, flexibility and ease of maintenance. We integrated the client database with a customized API to their existing services, with the flexibility that the platform offers we used Oracle Connection libraries and server scripting to process the data on the server side. All of these were possible because of Crownpeak's agile structure and the decoupled architecture.
Ramin (Remi) Sabouri, MBA | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If your site is not too complicated from a UX perspective i.e. simple landing pages with basic code, Crownpeak can be a very useful option. The downfall for when Crownpeak should not be used is for more complicated site experiences. Use cases where more complicated code is used with video, light tower experiences, and other complicated web HTML will lead to slow load times. The taxonomy issue with the organization is also a real issue.
Kunal Shah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Crownpeak DXM is best suited for organizations that use both server-rendered and decoupled builds. It is also suited for organizations looking for a multi-site setup with sharable content across all sites and different domain names. You will not be able to make the most of the CMS if you are doing a one-off site with fewer pages and less frequent content changes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Crownpeak DXM is a great headless option for large, complex organizations that need more bundled capabilities like hosting, as an example, under a flexible vendor umbrella.
Albert Liu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Crownpeak DXM is well suited for financial businesses that have a lot of content they need to manage and deploy, as well as for retailers who have a large catalog of products and content they need to merchandise. Crownpeak DXM may not make sense for smaller or growing brands that have a limited catalog of products and content.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Crownpeak DXM is well suited for regulated industries that care about security, privacy, and performance. Crownpeak DXM is well suited for organizations seeking to reduce internal IT costs associated with IT resource chargebacks and infrastructure. Crownpeak DXM is well suited for organizations looking to bring data and tools into content experiences.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Crownpeak DXM is well suited for companies who need to efficiently push content out across multiple channels with minimal fuss. It is a great choice for enterprise-level businesses that need an agile and comprehensive content workflow as it is cloud-based, agile, and offers automatic system upgrades. It fits seamlessly into a customer technology ecosystem as it is highly interoperable, and integrates well with industry leaders in the DAM, PIM, and TMS spaces. Crownpeak DXM is suitable for corporate marketing and localization departments looking for customer-centric digital experience platforms. The decoupled architecture of the platform gives users the flexibility to push content globally with less effort and shorter turnaround times. In summary, our joint customers see the value and impact of Crownpeak’s platform on their lead times, bottom line, and overall brand consistency.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's great for companies that manage multiple websites. Everything is in one place on a tool that's easy to use.

CrownPeak just needs to enhance the user experience a bit for the tool to warrant a 9/10 or 10/10, in my opinion.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for medium-level websites in my opinion. I believe the more complicated and advanced a site is, the harder it will be to maintain in Crownpeak DXM. This is well suited for environments where design does not drastically change a lot but content is updated more often. It is appropriate in most cases but takes some time to learn.
Score 9 out of 10
Vetted Review
Verified User
I recommend it in any ecosystem where you need to manage content across multiple channels and devices. There isn't really a scenario where Crownpeak is not a good solution. The only exception would be when IT would rather maintain more control over the architecture and hosting.
Score 8 out of 10
Vetted Review
Reseller
Although it can be used at a corporate level, it is a fantastic solution for getting a company's feet wet. Work groups or business units can deploy, can get quick wins and show improvements, and then get more groups to buy in. Not a lot of solutions have that business flexibility with licensing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Improve SEO: ensures compliance with best practices and guidelines, some of the main reasons we utilize the platform is for monitoring misspellings, broken image, and broken link detection
  • Web Accessibility: fully supports Web Content Guidelines (WCAG).
November 13, 2019

Review of Crownpeak DXM

Score 2 out of 10
Vetted Review
Verified User
Incentivized
From what I can gather from the conversations happening among more important people around me, it seems as if using Crownpeak makes sense for large enterprises when they wants a complete solution that includes hosting. From a developer perspective, the only reason I would suggest working with Crownpeak is that at least you get to use C#. None of the devs I know enjoy working with it overall, or feel like it helps them be as productive as they'd like to be.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
If your registration fields are similar to their template then it works well. However, you can't take away any of their automatic fields, which is frustration. There are situations where address, email, etc. isn't necessary for us, but it is still required. I wish you could take fields away that you don't need, not just the option to add to their existing fields.
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