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Crownpeak CMS

Crownpeak CMS

Overview

What is Crownpeak CMS?

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality,…

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Recent Reviews

Crownpeak DXM Review

9 out of 10
March 02, 2021
Incentivized
Crownpeak DXM allows us to help our clients deliver digital experiences quickly and seamlessly. True SaaS model that takes away the worry …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Publishing workflow (27)
    8.5
    85%
  • Page templates (27)
    8.4
    84%
  • WYSIWYG editor (26)
    7.7
    77%
  • Code quality / cleanliness (26)
    7.6
    76%
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Pricing

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N/A
Unavailable

What is Crownpeak CMS?

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/hybr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.9
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8
Avg 7.7

Web Content Creation

Features that support the creation of website content.

8.1
Avg 7.6

Web Content Management

Features for managing website content

7.9
Avg 7.3
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Product Details

What is Crownpeak CMS?

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible and transactional experiences fast without compromising on functionality, security, or service.

Crownpeak CMS aims to empower digital marketers and business users to create, manage and evolve digital experiences that increase customer engagement and conversion with personalized, engaging content. The SaaS platform lets business users manage any digital experience, from global corporate sites to mobile-optimized experiences, intranets, e-commerce sites, portals, microsites, landing pages and more.

Crownpeak CMS promises to provide enterprise digital marketers and business users the necessary speed, flexibility, and self-service capability to launch new digital experiences themselves. The platform also offers a secure, stable, scalable architecture that ensures peace of mind for corporate IT and information security teams.

Crownpeak CMS Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Version history
  • Supported: Simple roll-back capabilities

Additional Features

  • Supported: Digital Quality Management
  • Supported: Personalization & Testing
  • Supported: Full Stack Hosting
  • Supported: Platform Agnostic Deployment
  • Supported: Advanced Cybersecurity Capabilities

Crownpeak CMS Videos

Why doTERRA Chose Crownpeak DXM
Before and After Crownpeak DXM at doTERRA

Crownpeak CMS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesAll major languages

Frequently Asked Questions

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.

Evoq Content, OpenText WEM, and Sitecore Experience Manager are common alternatives for Crownpeak CMS.

Reviewers rate Role-based user permissions highest, with a score of 8.9.

The most common users of Crownpeak CMS are from Mid-sized Companies (51-1,000 employees).

Crownpeak CMS Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)80%
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Comparisons

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Reviews and Ratings

(51)

Attribute Ratings

Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
Andy Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Although it has plenty of 'out the box' features, Crownpeak DXM acts like a headless CMS. It's interoperable with other systems and tools in the customer communications and digital business toolkit, including CRM, PIM, and Commerce tools. This fits well with the composable enterprise model, allowing us to work with the 3rd party systems our clients already have in place and (as long as these legacy systems are 'fit for purpose') composing 'best fit' solutions for our clients needs and saving time and money.
Joel Macaluso | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We've recently begun building out headless solutions on Crownpeak using Vue. This has allowed us to build solutions more quickly, typically while utilizing lower cost resources. In addition, not having to worry about upgrades allows our clients to focus their budgets on important things like new functionality, targeted landing pages, and other initiatives that help drive revenue.
Score 9 out of 10
Vetted Review
Reseller
Due to the Cloud-first decoupled architecture there is an advantage of separating the management of the experience from the delivery of the experience. This allows Crownpeak to deliver any type of content into any technology, located anywhere. Another key benefit is its interoperability – it’s very easily integrated with third-party platforms, making it possible to build a world-class marketing technology stack quickly and efficiently. What’s especially unique about Crownpeak is that there’s no need to rip and replace any of your current systems if you’re still getting business value from them.
Score 8 out of 10
Vetted Review
Reseller
We've been able to get clients and their business units up and running very quickly. For one multi-brand company, we are able to use templates from prior brands being onboarded to bring on the next brand more quickly, and each subsequent brand similarly. Thus, the total costs across brands is reduced and the company recognizes benefits faster.
November 13, 2019

Review of Crownpeak DXM

Score 2 out of 10
Vetted Review
Verified User
Incentivized
I bent the heck out of it to build a development framework for using it as a headless CMS. It was fun and the result has been pretty good. I haven't worked with any integrations. It would be very nice to be able to use third-party libraries in the template code.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is somewhat adaptable. In some areas, they have been able to meet our needs. In others, we have asked for what seem to be simple tasks, but are told it would be multiple upgrades in the future before the request could be considered.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Adapting the platform to what we required demanded a high five-figure consulting project. Without prior Crownpeak experience, it is probably impossible to get the platform "stood up" in house without the need for Crownpeak resources or outside third-party consultants. Product updates, however, are delivered regularly and the Crownpeak team does a good job of making the community aware of them.
Sean Brasher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The biggest form of adaptation is in the templates and in applying custom script on top of those templates. Between those two tools we've resolved 99% of the custom needs that we've encountered. The remainder we handled via some type of integration with a 3rd party tool. What I like here about Crownpeak is that it gives you a publishing platform but then lets you handle what you publish and how.
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