Crownpeak DXM

Crownpeak DXM

Customer Verified
Top Rated
About TrustRadius Scoring
Score 7.6 out of 100
Top Rated
Crownpeak DXM


Recent Reviews

Crownpeak DXM - Truly SaaS!

February 15, 2022
We are a Crownpeak partner and implement DXM for various clients. Typically it is used by the marketing, or digital, department on behalf …

Crownpeak in Real Life

February 10, 2022
As a digital consulting agency, we provide technology development for a variety of pharma clients. We recommend and deploy Crownpeak DXM …

Crownpeak is a great CMS

February 09, 2022
We implement the websites of our customers with Crownpeak DXM. Our clients move to Crownpeak DXM because with their existing CMS they are …
Read full review

Awesome product and team!

January 25, 2022
Crownpeak offers the best in class suite of options as a CMS that connects our technology stack together. The ability to manage a …

Crownpeak DXM Review

March 02, 2021
Crownpeak DXM allows us to help our clients deliver digital experiences quickly and seamlessly. True SaaS model that takes away the worry …
Read full review

My Crownpeak DXM Review

February 26, 2021
At EffVision we work on website development for clients in variety of industries. We offer Crownpeak as a solution to our clients. It …

Reviewer Sentiment

Positive ()
Negative ()
Learn how we calculate reviewer sentiment


TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020

Popular Features

View all 14 features

Publishing workflow (27)


Page templates (27)


WYSIWYG editor (26)


Code quality / cleanliness (26)


Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Crownpeak DXM, and make your voice heard!


View all pricing

What is Crownpeak DXM?

CrownPeak is one of the best-known providers of an Enterprise-level CMS delivered via the cloud. It is used by many large agencies as well as companies in the financial services, healthcare, manufacturing and non-profit sectors.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

9 people want pricing too

Alternatives Pricing

What is Contentful?

Contentful is a cloud based CMS solution that provides the ability to manage content across multiple platforms.The editing interface allows for managing content interactively and provides developers the ability to deliver the content with the programming language and template framework of their…

What is Umbraco CMS?

Umbraco CMS is an Open Source ASP.NET CMS boasting over 500,000 active installs worldwide. The source code is free and available under the MIT License, so it can be downloaded for free. Umbraco is based on C#, JavaScript, and Razor with MVC and Visual Studio supported. The CMS is designed to…

Features Scorecard



Platform & Infrastructure


Web Content Creation


Web Content Management


Product Details

What is Crownpeak DXM?

Crownpeak DXM aims to empower digital marketers and business users to create, manage and evolve digital experiences that increase customer engagement and conversion with personalized, engaging content. The SaaS platform lets business users manage any digital experience, from global corporate sites to mobile-optimized experiences, intranets, e-commerce sites, portals, microsites, landing pages and more.

Crownpeak promises to provide enterprise digital marketers and business users the necessary speed, flexibility, and self-service capability to launch new digital experiences themselves. The platform also offers a secure, stable, scalable architecture that ensures peace-of-mind for corporate IT and information security teams.

Crownpeak DXM Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: .NET

Additional Features

  • Supported: Digital Quality Management
  • Supported: Personalization & Testing
  • Supported: Full Stack Hosting
  • Supported: Platform Agnostic Deployment
  • Supported: Advanced Cybersecurity Capabilities

Crownpeak DXM Videos

Why doTERRA Chose Crownpeak DXM
Before and After Crownpeak DXM at doTERRA

Crownpeak DXM Integrations

Crownpeak DXM Competitors

Crownpeak DXM Customer Size Distribution

Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)80%

Crownpeak DXM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesAll major languages


View all alternatives

Compare with

Frequently Asked Questions

What is Crownpeak DXM?

CrownPeak is one of the best-known providers of an Enterprise-level CMS delivered via the cloud. It is used by many large agencies as well as companies in the financial services, healthcare, manufacturing and non-profit sectors.

What is Crownpeak DXM's best feature?

Reviewers rate Role-based user permissions highest, with a score of 8.5.

Who uses Crownpeak DXM?

The most common users of Crownpeak DXM are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.


(1-25 of 27)
Companies can't remove reviews or game the system. Here's why
Andy Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Sales, technical and account support have been great for us. Reactive when we have questions, but also proactive in getting involved to understand client requirements from our CX perspective and offer thoughts on interoperability, adaptation and integration possibilities. Developer training was also a good experience, with some very experienced and knowledgable trainers spending quality one on one time with our team.
February 10, 2022

Crownpeak in Real Life

Score 10 out of 10
Vetted Review
Verified User
Review Source
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Score 9 out of 10
Vetted Review
Review Source
The Support and Professional Services teams are experienced and knowledgeable, they always promptly respond to questions or issues.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The support we receive is great. Our inquiries are responded to very fast, and we have had no turnover on our account for nearly 5 years which is almost unheard of. This means our support team has a lot of domain knowledge and familiarity with our unique set up making troubleshooting and break/fix inquiries fast and easy.
November 13, 2019

Review of Crownpeak DXM

Score 2 out of 10
Vetted Review
Verified User
Review Source
We get pretty quick responses from our main support guy, but he frequently needs to forward the questions to the technical team, which can take much longer to get back to us.
Score 1 out of 10
Vetted Review
Verified User
Review Source
The support team is prompt to respond and professional in their communications. I don't recall an instance of being disappointed with the support team, if only their assistance wasn't required so frequently. Telephone support is available 24/7 for escalated, "outage" issues which does provide peace of mind for mission-critical aspects of our Website.