Crownpeak DXM (SaaS, headless, adaptable, interoperable)
We use Crownpeak DXM for website design and build implementations for our client's customer marketing in the UK, Europe, and the USA. …
Overview
What is Crownpeak CMS?
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality,…
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How Crownpeak CMS Differs From Its Competitors
Awards
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Popular Features
- Publishing workflow (27)8.585%
- Page templates (27)8.484%
- WYSIWYG editor (26)7.777%
- Code quality / cleanliness (26)7.676%
Pricing
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What is Crownpeak CMS?
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/hybr…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Crownpeak CMS?
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible and transactional experiences fast without compromising on functionality, security, or service.
Crownpeak CMS aims to empower digital marketers and business users to create, manage and evolve digital experiences that increase customer engagement and conversion with personalized, engaging content. The SaaS platform lets business users manage any digital experience, from global corporate sites to mobile-optimized experiences, intranets, e-commerce sites, portals, microsites, landing pages and more.
Crownpeak CMS aims to empower digital marketers and business users to create, manage and evolve digital experiences that increase customer engagement and conversion with personalized, engaging content. The SaaS platform lets business users manage any digital experience, from global corporate sites to mobile-optimized experiences, intranets, e-commerce sites, portals, microsites, landing pages and more.
Crownpeak CMS promises to provide enterprise digital marketers and business users the necessary speed, flexibility, and self-service capability to launch new digital experiences themselves. The platform also offers a secure, stable, scalable architecture that ensures peace of mind for corporate IT and information security teams.
Crownpeak CMS Features
Web Content Creation Features
- Supported: WYSIWYG editor
- Supported: Code quality / cleanliness
- Supported: Content versioning
- Supported: Admin section
- Supported: Page templates
- Supported: Mobile optimization / responsive design
- Supported: Publishing workflow
- Supported: Form generator
- Supported: Content scheduling
Web Content Management Features
- Supported: Internal content search
- Supported: Content taxonomy
- Supported: SEO support
- Supported: Browser compatibility
- Supported: Bulk management
- Supported: Page caching
- Supported: Availability / breadth of extensions
- Supported: Import / export
- Supported: Website analytics
Platform & Infrastructure Features
- Supported: API
- Supported: Internationalization / multi-language
Security Features
- Supported: Role-based user permissions
- Supported: Version history
- Supported: Simple roll-back capabilities
Additional Features
- Supported: Digital Quality Management
- Supported: Personalization & Testing
- Supported: Full Stack Hosting
- Supported: Platform Agnostic Deployment
- Supported: Advanced Cybersecurity Capabilities
Crownpeak CMS Videos
Why doTERRA Chose Crownpeak DXM
Before and After Crownpeak DXM at doTERRA
Crownpeak CMS Integrations
- Jive
- Adobe Marketo Engage
- Salesforce Sales Cloud
- Oracle CRM duplicate
- Google Analytics
- Webtrends Analytics
- Adobe Analytics
- Brightcove
- Akamai Identity Cloud
- TagMan
- Microsoft SharePoint
- Dropbox
- Box
- ManageEngine Site24x7
- Oracle Marketing
- Khoros Communities
- Microsoft Dynamics 365
- Disqus
- ExactTarget
- Inquira
- YouTube
- IBM
- Lionbridge
- EC Innovations
- Sajan
Crownpeak CMS Competitors
Crownpeak CMS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | All major languages |
Frequently Asked Questions
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.
Evoq Content, OpenText WEM, and Sitecore Experience Manager are common alternatives for Crownpeak CMS.
Reviewers rate Role-based user permissions highest, with a score of 8.9.
The most common users of Crownpeak CMS are from Small Businesses (1-50 employees).
Crownpeak CMS Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 80% |
Comparisons
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Reviews and Ratings
(51)Attribute Ratings
Reviews
(1-9 of 9)Companies can't remove reviews or game the system. Here's why
March 09, 2022
Crownpeak DXM (SaaS, headless, adaptable, interoperable)
Score 10 out of 10
Vetted Review
Verified User
We use Crownpeak DXM for website design and build implementations for our client's customer marketing in the UK, Europe, and the USA. Crownpeak delivers on our core customer marketing principles - European GDPR compliance, and the principle of capturing customer data as part of transparent value exchange is baked into the platform. Their partner relationship and technical roles understand what marketers need from a WCMs investment. We're able to collaborate with them to tailor solutions for client best-fit. DXM is composable too, so we have the flexibility of integrations with several best-of-breed APIs across CRM, PIM, DAM, Commerce already in place. The SaaS model, means we get version updates with new features and functions without our developers getting involved in integration and update tasks. We know exactly what year-on-year platform costs will be, so we can plan content marketing and CRM budgets - rather than spending time and money on developer tasks associated with version updates.
- Due to the headless nature of the platform, publishing is super fast straight to HTML.
- One repository of content capable of feeding different applications across different languages.
- Flexibility of integrations fits well with the compossible enterprise model
- Back end look and feel is a little dated, could do with some updating on interface design.
- Navigating content tree's can be a little long winded with deeper content sites, although it's hard to see a way around this.
February 15, 2022
Crownpeak DXM - Truly SaaS!
Score 10 out of 10
Vetted Review
Verified User
We are a Crownpeak partner and implement DXM for various clients. Typically it is used by the marketing, or digital, department on behalf of the whole organization. It serves as a the backbone for the web presence for a business. i.e., it's the product that allows a business to maintain its website easily and effectively, refreshing content as needed.
- The SaaS platform eliminates the headache of upgrades and patches and allows businesses to just focus on the site development and day-to-day management.
- Crownpeak's technical support team is always prompt with answering any question or issue that arises.
- The lack of real-time debugging may contribute to additional development effort at times.
- Although its my understanding that its being addressed, the publishing queue can be slow at times during extremely heavy publishing loads.
February 09, 2022
Crownpeak is a great CMS
We implement the websites of our customers with Crownpeak DXM. Our clients move to Crownpeak DXM because with their existing CMS they are not able to manage the customer experience and their systems are not flexible and agile. We do a full implementation of their websites: UI/UX Design, Front End Development, Back End Development, SEO, Tagging, Content Migration, and Testing. For example, a recent client wanted to move their 7 different websites (all having 60+ locales) from AEM to Crownpeak DXM. The reason was that AEM is very costly, it takes a lot of time to implement a change, is difficult to maintain, is not flexible, is not agile and AEM resources on the market are expensive. Crownpeak on the other hand is very flexible, agile, less costly (compared to AEM), very secure, easy to maintain, and has a good performance overall.
- Less time to market
- Easy to maintain
- Flexible
- Secure
- Good performance
- Better developer experience
- More technical documentation
- Instead of relying on 3rd party personalization (eg Dynamic Yield) invest in improving their own personalization capabilities
January 31, 2022
Enterprise Level CMS functionalities with Saas infrastructure!
We currently use Crownpeak DXM for some of our clients. For the clients that we provide web content management services via the Crownpeak DXM, they use the platform all across the whole organization also in different languages. The tools provide a seamless content management operations process; the workflow structure and content management process allow non-technical users to create state-of-the-art customer experiences with limited teams. In-built DQM (Digital Quality Management) tool gives the marketing teams the ability to audit their content for accuracy and accessibility. The system has a decoupled deployment structure; as content authors, we are able to create, manage and push content globally (in various languages) with fewer efforts and shorter turnaround times when it comes to delivering complex digital projects without any IT involvement.
- Build & manage digital experiences without dependency on your IT team
- Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
- Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
- Platform can be slow sometimes.
- Training materials are limited
January 26, 2022
Great Fit for Large Market-Driven Orgs Looking to Accelerate Speed to Market Without Heavy IT Dependence
Crownpeak DXM provides complex organizations and their non-IT business leaders with a scalable "turnkey" platform (decoupled CMS, hosting, CDN, etc..) that accelerates go-to-market launches of websites, extranets, digital products, and other content-intensive digital tools. The product addresses the following: GTM Speed [faster to deploy particularly when compared to monolithic, all integrated DX platforms] Commercial flexibility [affordable subscription price with the ability to purchase through AWS Marketplace and include hosting reduces project delay risks associated with having to procure from multiple vendors] Reduction in tech debt and IT risk [implementations and digital operations can be independent of core IT and specialized scarce resources] Business autonomy [Crownpeak often co-exists IT-intensive CMS platforms. Divisions in large orgs benefit from using Crownpeak as a complementary cloud-native solution that more easily responds to quickly changing market needs]
- Headless architecture option
- Address performance and scale concerns in regulated industries
- Integrations with lead gen, 3rd party data, and transactional systems
- Service level agreement options
- Clearer product direction regarding onsite search
- Quick start kits (where a client can accelerate a POC)
- Accessibility, privacy integration of other Crownpeak tools
November 13, 2019
Review of Crownpeak DXM
Our company is a digital agency that develops and maintains websites for many clients, and we use Crownpeak for websites with several of our clients. I'm not sure why Crownpeak is used other than that it's cloud-based and our company has a long history with it, so we have a partnership with Crownpeak.
- The form inputs are very flexible
- The REST API is generally pretty intuitive
- It feels very top-to-bottom and self-contained, so I don't have to bother with lots of plugins and interop and such
- Navigation within the folder structure feels clunky all-around.
- Local debugging is difficult-to-impossible
- The Visual Studio plugin is buggy
- True documentation for the REST API is sparse
September 19, 2019
A partner in need is a partner indeed.
We use Crownpeak across the organization and not just limited to a specific department. It manages the website of our company.
- It creates amazing pages which can hold a bunch of information and also keeps the customer attracted towards the page despite of so many details.
- It gives a variety of template options which suits best with all types of content
- The best part about Crownpeak is that its very user friendly and non technical person can also use it to keep the website up to date.
- I don't actually know if this is a con but there are different templates we have to manage to create one single page. If we can manage all templates in one particulate form than it will save time and error free as well.
- Website is more smooth if the images used are optimized. Right now I have to optimize all the images before uploading it to database. If the platform has a functionality which can optimize image automatically that will be very helpful.
September 13, 2019
Great product and great support
We use Crownpeak DXM to update a variety of websites for the Virginia Department of Transportation. It provides content and breaking news to Virginians looking for project and traffic updates. It is used by many across the state who contribute content to the websites.
- Allows non-technical people to update the website with ease.
- Allows updates from anywhere there's an internet connection.
- Fast cloning of template files allows for the fast creation of new websites.
- I think I stumbled on something. When a website is built out, it would be nice to be able freeze the templates, rendering them Read Only.
- There are many, many backend files needed to get links to files and other pages working. It would be nice to streamline that.
Our entire web department uses DXM to build websites, including websites for our clients. It allows our enterprise clients to have a tool that supports both their non-technical content creators as well as their UX engineers.
- Having all the tools all in one place - you don't need a separate quality tool or asset management tool for instance
- Ease of use is great because even non-technical users can get in and add content after minimal training.
- Personalization and A/B testing built in makes a HUGE difference in how marketers build a site.
- Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
- Integration with 3rd party digital asset management tools would be great.
- Smoother integration with source control would be nice.