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Crownpeak CMS

Crownpeak CMS

Overview

What is Crownpeak CMS?

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality,…

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Recent Reviews

Crownpeak DXM Review

9 out of 10
March 02, 2021
Incentivized
Crownpeak DXM allows us to help our clients deliver digital experiences quickly and seamlessly. True SaaS model that takes away the worry …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Publishing workflow (27)
    8.5
    85%
  • Page templates (27)
    8.4
    84%
  • WYSIWYG editor (26)
    7.7
    77%
  • Code quality / cleanliness (26)
    7.6
    76%
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Pricing

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N/A
Unavailable

What is Crownpeak CMS?

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/hybr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.9
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8
Avg 7.7

Web Content Creation

Features that support the creation of website content.

8.1
Avg 7.6

Web Content Management

Features for managing website content

7.9
Avg 7.3
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Product Details

What is Crownpeak CMS?

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible and transactional experiences fast without compromising on functionality, security, or service.

Crownpeak CMS aims to empower digital marketers and business users to create, manage and evolve digital experiences that increase customer engagement and conversion with personalized, engaging content. The SaaS platform lets business users manage any digital experience, from global corporate sites to mobile-optimized experiences, intranets, e-commerce sites, portals, microsites, landing pages and more.

Crownpeak CMS promises to provide enterprise digital marketers and business users the necessary speed, flexibility, and self-service capability to launch new digital experiences themselves. The platform also offers a secure, stable, scalable architecture that ensures peace of mind for corporate IT and information security teams.

Crownpeak CMS Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Version history
  • Supported: Simple roll-back capabilities

Additional Features

  • Supported: Digital Quality Management
  • Supported: Personalization & Testing
  • Supported: Full Stack Hosting
  • Supported: Platform Agnostic Deployment
  • Supported: Advanced Cybersecurity Capabilities

Crownpeak CMS Videos

Why doTERRA Chose Crownpeak DXM
Before and After Crownpeak DXM at doTERRA

Crownpeak CMS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesAll major languages

Frequently Asked Questions

Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.

Evoq Content, OpenText WEM, and Sitecore Experience Manager are common alternatives for Crownpeak CMS.

Reviewers rate Role-based user permissions highest, with a score of 8.9.

The most common users of Crownpeak CMS are from Mid-sized Companies (51-1,000 employees).

Crownpeak CMS Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)80%
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Comparisons

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Reviews and Ratings

(51)

Attribute Ratings

Reviews

(1-25 of 27)
Companies can't remove reviews or game the system. Here's why
Andy Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Sales, technical and account support have been great for us. Reactive when we have questions, but also proactive in getting involved to understand client requirements from our CX perspective and offer thoughts on interoperability, adaptation and integration possibilities. Developer training was also a good experience, with some very experienced and knowledgable trainers spending quality one on one time with our team.
Joel Macaluso | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Crownpeak's support team is very prompt and well equipped to answer questions or resolve issues. I would like to see more involvement by peers in the new Crownpeak Community Portal but suspect that will happen over time.
February 10, 2022

Crownpeak in Real Life

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
February 23, 2021

Crownpeak DXM Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Support has been helpful with Crownpeak thus far. Some support agents take a long time to reply, but others are very responsive and helpful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The support we receive is great. Our inquiries are responded to very fast, and we have had no turnover on our account for nearly 5 years which is almost unheard of. This means our support team has a lot of domain knowledge and familiarity with our unique set up making troubleshooting and break/fix inquiries fast and easy.
November 13, 2019

Review of Crownpeak DXM

Score 2 out of 10
Vetted Review
Verified User
Incentivized
We get pretty quick responses from our main support guy, but he frequently needs to forward the questions to the technical team, which can take much longer to get back to us.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
The support team is prompt to respond and professional in their communications. I don't recall an instance of being disappointed with the support team, if only their assistance wasn't required so frequently. Telephone support is available 24/7 for escalated, "outage" issues which does provide peace of mind for mission-critical aspects of our Website.
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