Skip to main content
TrustRadius
Crownpeak Digital Accessibility and Quality

Crownpeak Digital Accessibility and Quality
Formerly Crownpeak Digital Quality Management (DQM)

Overview

What is Crownpeak Digital Accessibility and Quality?

Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and analytics with…

Read more
Recent Reviews

Crownpeak review

10 out of 10
February 21, 2022
Incentivized
We use CrownPeak and its PageChecker function on a daily basis to ensure standards are met and kept on our website. We also use it to …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Crownpeak Digital Accessibility and Quality?

Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/digi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

Alternatives Pricing

What is accessiBe?

accessiBe is a fully automated, AI-powered, web accessibility solution for ADA and WCAG compliance.

What is UserWay Accessibility Widget?

UserWay ensures that websites, apps, and digital documents more readily comply with accessibility regulations, such as WCAG 2.1 AA, WCAG 2.2, EN 301-549, EAA, ADA, and Section 508.

Return to navigation

Product Details

What is Crownpeak Digital Accessibility and Quality?

Crownpeak Digital Accessibility and Quality is specifically designed for multi-site, enterprise environments and works to automate key governance processes - ensuring the consistent application of content quality and regulatory compliance standards across your global digital touchpoints.

The platform comes with compliance monitoring capabilities and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements.

Designed to work with any CMS, the vendor says that Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments.

Crownpeak Digital Accessibility and Quality Screenshots

Screenshot of DQM banishes the silos and brings it all together in one powerful but simple to use dashboard, providing visibility and control across all your global digital properties.Screenshot of Do you know what's actually out there on your sites? Take control with a global view of your digital assets.Screenshot of Web accessibility is legally mandated in many countries. We make it easy to ensure compliance and expand audience by adhering to industry best-practice standards for accessible web design.Screenshot of Powerful reports and diagnostic tools provide deep insight across your global web properties, so you can drive improvement, manage risk and react quickly.

Crownpeak Digital Accessibility and Quality Integrations

Crownpeak Digital Accessibility and Quality Competitors

Crownpeak Digital Accessibility and Quality Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and analytics with benchmarking. Crownpeak Digital Accessibility and Quality can be integrated into an existing CMS.

Siteimprove, Monsido, and Sitemorse are common alternatives for Crownpeak Digital Accessibility and Quality.

Reviewers rate Usability highest, with a score of 9.8.

The most common users of Crownpeak Digital Accessibility and Quality are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(31)

Attribute Ratings

Reviews

(1-18 of 18)
Companies can't remove reviews or game the system. Here's why
Melissa Blavos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Preconfigured checkpoints to gather a baseline.
  • Reporting at regular intervals to identify pain points.
  • Mapping to WCAGG standard to understand how to resolve errors.
  • Ability to add customized checkpoints to align with messaging changes
  • Aggregating images in a visual repository to scan for relevancy.
  • Extended reporting capabilities over longer amounts of time.
  • First indexed dates to determine age of error as a basis for prioritization.
  • Integration with ticket management system.
Devin Mulvey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • It provides incredible functions to manage all the documents, content, and workflow of our organization.
  • It allows you to create reports of all the content created and carry out an analysis of it.
  • It is a great tool for remote collaboration with our entire work team.
  • It gives us customizable templates for our content and multi-channel marketing.
  • customer service is wonderful and is always attentive to the needs that we may need.
  • It really has not presented any disadvantage and this is something extremely important for our organization.
February 21, 2022

Crownpeak review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • PageChecker is excellent. Very quick to use.
  • Dashboards help us see what areas need improving
  • The Search function is valuable.
  • The Search results still indexed the old Beta version of our site
  • When faults are fixed, they remain as faults in the numbers till re-indexed.
  • a
Harrie Vermeulen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The tickets, every single day I'm amazed by the ticketing tool and people that work on them, unfortunately I'm no longer being asked to grade tickets because every single one of them would be 10/10
  • The tooling itself is very intuitive, I myself am addicted to the scorings, its an amazing motivator!
  • The possibility to together with the Dqm team work on new checkpoint is so much fun!
  • The providing of info on improvements can be improved, there's a lot of information on the forum but a biweekly newsletter for tool owners like myself would be nice
  • Additional checkpoints could be suggested, its very onesided when it comes to new checkpoint creation
  • New checkpoints should be able to give weight on the benchmarking scores, insights on how the weight in the bemchmarking scores would be nice
  • I'm worried about the new ui and how it will affect the daily operations
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent, quick support
  • Easy to implement
  • Easy to configure to suit business needs.
  • Look at the pricing model for Autofix for businesses who have multiple domains.
  • Keep refreshing the DQM interface to stay ahead of the game.
Joe Hawkes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Oversight of multiple websites in a single platform
  • Easy management of quality checkpoints
  • Simple and easy-to-use interface
  • Scans are weekly, so it can take seven days for the platform to reflect fixed issues
  • Unable to pause or hide checkpoints while global issues are being resolved
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automated WCAG testing
  • Accessibility benchmarking across an organization's total websites
  • Differentiate between A, AA, and AAA issues
  • Compare accessibility, SEO, and usability in order to understand how the initiatives support each other
  • Easy admin functionality
  • Customization capabilities
  • Pages with many issues can take a longer time to load
Score 10 out of 10
Vetted Review
Verified User
  • Focus on areas of the website that need [improvement] without guesswork
  • Give a quantitative view of the website errors
  • Integrate with publishing
  • Give a belt and braces approach to fixing errors on the site for accessibility
  • Give a view of multiple websites in one dashboard
  • Blending with Google Analytics data to see the impact of errors
  • Be able to attribute errors to a publisher if integrated with the CMS
Andy Wood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Ensures quality and consistency of content implementation across distributed teams and markets.
  • Quick and easy content updates across global digital ecosystems.
  • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
  • Custom branded dashboard reports would be an excellent new feature
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Attentive customer service representatives.
  • Variety of services offered.
  • Custom tailored solutions.
  • Commercial solutions.
  • Explanation of services at the beginning of exploration.
  • Explanation of relationship between DQM and Ilumino.
  • Setting out a clear roadmap for the lifespan of the contract.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Automatically scans the issues every week.
  • Support is great and quick.
  • Communication is excellent.
  • Automated ADA issues are summarized.
  • Pricing could be optimized a bit.
  • Majority of issues are left out for manual scans.
  • Few more issues could be automated.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • DQM does a great job at identifying code that doesn't meet WCAG guidelines.
  • DQM has nice reporting tools and it is easy to deliver the results to non-IT employees.
  • The Page Checker tool is very helpful for real-time scanning. This makes it possible to make sure fixes work before the next main scan.
  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User-friendly interface
  • Useful for developers, content editors, and other business users
  • Dashboards provide quick insight into any areas of concern
  • Easy to spot trends and nip issues in the bud
  • The ability to add sub-groups so you can group sets of brands together within dashboards
  • [The] ability for the user to prompt a recrawl themselves to see instant fixes
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy-to-use UI - straightforward navigation, minimal issues
  • Simple implementation when it comes to tagging
  • Helpful support team when issues arise (that rarely happens, however)
  • I do sometimes run into issues implementing our account's logo within our overlay, however I haven't run into these problems at all over the past few months!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Address all the issues on the site/sites supported.
  • Address spelling thoughout the site.
  • Address SEO.
  • Address usability issues.
  • Address priority issues.
  • Address broken internal links.
  • Provide or recommend a tool to optimize images or give recommended size to optimize image to.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Manage cookies
  • Easy installation on Google Tag Manager
  • Customisations
  • Enterprise company management in order to get access at market level
  • Reporting at market level
Return to navigation