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Crystal

Crystal

Overview

What is Crystal?

Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades.Crystal…

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Recent Reviews

TrustRadius Insights

Easy to Understand Insights: Users have found the insights provided by CrystalKnows to be easy to understand and helpful in making a good …
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Our Business Process Visualization

8 out of 10
December 05, 2023
As our company bought another company, their applications was presented with Crystal Report, having dealt with the application few years …
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Reviewer Pros & Cons

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Pricing

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What is Crystal?

Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://crystalinventory.io

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is Lightspeed Retail?

Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.

What is DEAR Systems, by Cin7?

DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

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Product Details

What is Crystal?

Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades.

Crystal gives independent jewelers inventory management capabilities with custom attributes linked between transactions, clients and accounts.

The iOS app brings a full-featured experience to any smartphone or tablet allowing entire jewelry stores to find inventory faster, communicate better, and win more business from customers and vendors.

From single location independent jewelers to multi-location regional brands, Crystal provides a seamless user experience with fully customizable role-based permission management. It allows every employee to find the information necessary to do their job while keeping customer data completely safe and secure.

Crystal supports the day-to-day operations of companies including Polacheck’s, Material Good, Henne, David Gardners, Date & Time, Walter's & Hogsett, and others.

Crystal Features

  • Supported: Dynamic Inventory Management
  • Supported: Integrated Point of Sale
  • Supported: Sales Performance Dashboard
  • Supported: Real-time Repair Tracking Dashboard
  • Supported: Inventory Management Dashboard
  • Supported: Full-featured Mobile Experience
  • Supported: Customizable Inventory Reporting
  • Supported: Custom Inventory Attributes
  • Supported: Vendor Profiles
  • Supported: SKU, Transaction, Client, Vendor, and Account-based Reporting

Crystal Screenshots

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Crystal Videos

Crystal Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS
Supported CountriesNorth America
Supported LanguagesEnglish

Crystal Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)80%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy to Understand Insights: Users have found the insights provided by CrystalKnows to be easy to understand and helpful in making a good impression. Some users describe the tool's precision and accuracy in providing insights for different profiles as revolutionary. They appreciate the advanced and highly accurate personality insights that go beyond surface-level information.

Seamless User Experience: The platform is commended for its seamless and user-friendly experience, which makes it easy for users to communicate with prospects. Users appreciate the smooth onboarding process and guided tutorials that help them quickly grasp the full potential of the tool. The Chrome plug-in integration with LinkedIn is also praised for allowing users to view communication recommendations directly on someone's LinkedIn profile.

Accurate Psychological Profiles: CrystalKnows is praised for providing accurate psychological profiles without the need for a test. Users find this information amazing for engaging with customers and managing people effectively. The tool's analysis of a person's personality and suggestions on how to interact or negotiate with them are highly valued by users.

  1. Expensive Cost: Some users have mentioned that they find the cost of the product to be expensive, indicating affordability issues. They feel that the pricing of the tool is too high and have suggested having a smaller tier pricing plan for light users to make it more accessible.

  2. Lack of Translation Feature: Several users have expressed inconvenience due to the lack of translation in the software. They have suggested having a translation feature integrated into the tool itself to avoid relying on external tools like Google Translate repeatedly.

  3. Limited Functionality: Users have expressed their desire for broader functionality in the software. They would like it to work across other social channels, not just limited to LinkedIn, and also focus more on team collaboration rather than just sales-oriented features.

Users commonly recommend the following based on their experiences:

  1. Using the software in conjunction with other tools and personal research: Users suggest not relying solely on the software for meeting and call preparation. Instead, they recommend incorporating it into a broader toolkit that includes other resources and individual research. This approach ensures a more comprehensive preparation process.

  2. Trying out the software through a trial before purchasing: To get a better understanding of the software's capabilities and suitability for their needs, users suggest taking advantage of a trial period. This allows potential customers to explore its features, assess its efficiency, and determine if it aligns with their requirements before making a purchase decision.

  3. Allowing sufficient time to learn how to use the software effectively: Users acknowledge that the software offers value but emphasize that it requires time to learn how to utilize it correctly. They recommend investing the necessary time to properly understand its functionalities and maximize its benefits. This learning process ensures optimal utilization of the software's potential.

These recommendations highlight the importance of incorporating the software into a broader workflow, evaluating it through a trial period, and dedicating time for effective utilization. By following these suggestions, users can enhance their experience and make the most out of the software's capabilities.

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