Cvent Event Management
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
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Popular Features
- Attendee list export (41)8.686%
- Registration, RSVP, and ticketing (42)8.686%
- Event analytics (42)8.181%
- Email marketing (43)7.878%
Reviewer Pros & Cons
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
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- Competitors
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- FAQs
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.
Reviewers rate Record meetings / events highest, with a score of 8.9.
The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
Reviews
(1-25 of 288)Companies can't remove reviews or game the system. Here's why
April 05, 2024
Cvent Event Management
- Create RFPs
- Attendee Hub for one stop shop
- As a travel coordinator I wish there was a function were we could move all travel needs for events and be able to create a personalized itinerary for each participant.
Score 10 out of 10
Vetted Review
Verified User
- Event Website
- Attendee Registration
- Attendee Engagement
- Event Feedback
- Abstract Management
- Contact Database
March 30, 2024
Cvent Event Management
Score 10 out of 10
Vetted Review
Verified User
- Attendee Management
- Session development and management
- Exhibitor management
- Speaker profiles
- Certificate abilities
- Badge and Certificate design software
March 26, 2024
Well-rounded registration management system
- Reporting
- Registration
- Invitation only events
- On Arrival
- Search functionality within the support section, it isn't always to find answers to specific problems
- Sometimes it seems like there are too many steps to achieve one thing
- We have events that means a variety of individuals, not tied to a registration type, should have different types of visibility to agenda items. It would be could if it was easier to limit visibility in other ways other than registration types (without having to build out 100s of registration type variations)
March 26, 2024
Cvent new user
Score 10 out of 10
Vetted Review
Verified User
- simplifies manual processes
- great tool for any size of event
- reporting
- Training classes for beginners.
- In person training.
Score 10 out of 10
Vetted Review
Verified User
- Easy event website set up
- Easy registration process
- Easy back end use to update, make changes, etc.
February 23, 2024
Great management tool!
Score 10 out of 10
Vetted Review
Verified User
- Data collection
- Data Analytics
- Attendee Experience
- Areas of improvement would be greater connectivity on new Cvent products to existing products.
- More opportunities on online learning of the tool instead of once a year at the annual conference.
February 22, 2024
Cvent Event Management Review
- Attendee Management
- Communication to Attendees
- Personalized Registration
- Attendee Check-In at Event
- More customized emails
- More customized registration pages
- if Cvent would work more often
February 21, 2024
Cvent Event Management for the win
Score 9 out of 10
Vetted Review
Verified User
- Reporting
- Customization/segmentation for different audiences
- Mobile App
- Product updates happen without a clear understanding of what impacts it will make on current/live builds
- Event Vouchers are not editable without needing to call support desk if someone uses the wrong code to register
- Budgeting tool is not user-friendly, cannot be filtered, and not visually appealing for quick read outs for budget updates
February 21, 2024
Cvent Event Management makes our jobs easier
Score 9 out of 10
Vetted Review
Verified User
- Reporting
- Registration Process
- Integrations with Passkey & Concur
- Exporting invitees - We like to print suppliers by company name and this is not possible unless you export, change fields, reimport, etc.
- Sub paths via registration types (i.e. associate - what type of associate)
- Flex - concur/passkey integrations ready
December 27, 2023
Avid Cvent Event Management User
- Reporting features
- Organized data
- User friendly
- Updating attendee info - without access to my clients full account, I get stuck and can't update an email or incorrect spelling
- People are constantly skipping hotel and/or airline requests
- Make a report that pulls absolutely every single thing collected in a website
December 19, 2023
It's works!
- Clean
- Simple
- Ability to brand
- Features are not grouped together in a way that makes sense and/or terms used are not typically what you find in the user world.
- Reporting should be reviewed and upgraded.
December 06, 2023
Excellent event management tool
Score 8 out of 10
Vetted Review
Verified User
- Email communications
- Updating clients - attendee hub
- Reporting
- Languages - AI for translations
- More attendee hub features
November 28, 2023
Events from start to finish
- Collecting data all in one place, and making it easily accessible.
- Fast to pick up and easy to use.
- Easy to teach to new colleagues
- Occasionally new features are rolled out with little to no warning, which can have an impact on my day-to-day
- There is a lot of button clicking on the platform!
November 07, 2023
Cvent is for all orgs
- Customization
- Marketing
- Customer Support
- Sales
- Process Forms
- Waitlist managment
- capacities
November 04, 2023
Review 2023
- Registration process
- Feedback
- Analytics
- UK language over USA
- Feedback survey testing
November 02, 2023
Cvent Event Management a Clear Winner in the Space - For a Price
- Event landing pages are fully customizeable with your company branding, and the latest version of the landing page creation tool, "Flex", is a true WYSIWYG tool, requiring no HTML coding knowledge.
- There is a robust survey tool add-on, Inquisium, which allows you to survey your attendees, and even sync their responses to your CRM.
- Contacts/invitees functionality is very robust. You can easily track who you've sent event invitations to, whether they've opened the invite, registered, declined, etc. And you can sync this data to Salesforce Contacts and Salesforce Campaigns to make it easy for your sales team to see who has registered (without having to constantly ask you!).
- There's a robust venue sourcing and RFP tool integrated in the system!
- Cvent can be integrated with Zoom for a seamless experience for webinar attendees.
- So many modules or functions are "add-ons".
- Subscription prices have creeped up over time.
- Per person registration can be very expensive over time.
- They need to do a better job of allowing clients to report on ANY data points.
October 27, 2023
Cvent - Your One Stop Shop for Excellent Event Management!
- Cvent provides one central location for all attendee requests/needs
- Cvent's supplier network is unbridled in the industry. It's a complex tool that allows you to drill down to what you're really looking for.
- Cvent's integrations are comprehensive, including: Passkey, CrowdCompass, Inquisium and Salesforce.
- Cvent is continually improving and adding to it's product suite to provide solutions for the end user.
- Cvent's FLEX registration system is new as of 10/31/18 and there are still some kinks to work out. Cvent would like it to be it's primary registration tool as it's clean and provides lots of flexibility, but there are many features not available yet.
- There are some inconsistencies in some of the layouts in Cvent-- not every screen looks the same.
- Importing information within Cvent can be difficult, as they require very specific information/formats. If you don't get it right the first time, it can be cumbersome to figure out what is needed.
- Cvent tends to sunset features that negatively impact it's end user.
October 23, 2023
Cvent Event Management is a game changer!
- Customized event websites
- Customized event emails and communcations
- Salesforce app integration
- Registration and attendance tracking
- Real time Salesforce app information sync
October 12, 2023
Wealth of Knowledge
- Registration is very easy with the drag and drop features in flex
- New Surveys are so much easier than the older version. Drap and drop features here as well.
- Socail tables, now diagramming and seating is seamless
- Commiunity information should be available under the new look/experience of Cvent.
- The administration courses should be broken down to simplify learning.
- QR codes should be implemented in the new surveys.
October 09, 2023
Cvent - Innovative and Dependable
- Connects attendees with information for their event.
- Allows us to safely collect data and information from our attendees needed to provide to our vendors.
- Allows us to organize data and build out custom reporting needs.
- Sometimes glitches - but these things can happen on any tool.
- Maybe feature more classic features into FLEX.
October 09, 2023
Comprehensive and Customizable Event Management!
- Online registration
- Data Collection
- Custom Websites
- Payment Processing
- Expensive
- Customer Service
- Frequent changes to the platform to learn
September 27, 2023
Cvent Event Management makes meeting management that much easier
- Reporting
- Built in widgets to collect information
- Planner alerts
- In my experinece, I sometimes we find pop up boxes when for ex we are changing an attendees session to not show all information and you don't realize until you scroll down it is asking additional questions.
- I can't always find things I need in the online help searches. In my experience, often unless you get lucky with a specific wording, it's hard to find articles to help with issues.
September 20, 2023
Cvent Event Management makes event planning and execution seamless!
- Registration pages and options
- Easy site building
- Reporting
- Tech help and customer service
- Speaker Resource Center
- Data tags in Session descriptions
- 15 minute idle before getting logged out
September 18, 2023
Cvent for Universities with TouchNet
- Coordination - they are great at coordinating you with members of their team to best solve your issues.
- All-Inclusive - Cvent is a full package software offering supplemental items for conferences.
- Communication - My team has been impressed with the follow up and ongoing communication of the Cvent team.
- Transparency - We had issues when we started with transparency of what the software could accomplish due to TouchNet.
- Cost - We have found the costs to be a bit high at times. This is in particular for Social Tables and when we have had to renegotiate contracts.
- Classic Vs. Flex - Classic is being discontinued but we found that it offered more than Flex a few years ago.