Cvent Event Management
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
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Popular Features
- Attendee list export (41)8.686%
- Registration, RSVP, and ticketing (42)8.686%
- Event analytics (42)8.181%
- Email marketing (43)7.878%
Reviewer Pros & Cons
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.
Reviewers rate Record meetings / events highest, with a score of 8.9.
The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
Reviews
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May 01, 2020
Cvent: A life saver for conference registration!
We use Cvent as the main platform for our 3000+ person annual conference as well as a handful of smaller conferences and events that range from 15-150 people. For our annual conference, we use ALL the Cvent functions from Abstract Management to curate our sessions, registration types, registration paths, admission items, optional items, fees, speakers, exhibitors, and credits— id Cvent has it, we use it! And it has all helped eliminate double handling of work, it's streamlined our processes and given us more time to perfect other areas of our conference we otherwise wouldn't have time to focus on. We only have a small team of 12 in our office and more than half of us have Cvent logins. Others in our office and on our board of directors have access to reporting in portals so that they can track how our numbers are looking.
- Accommodates our very complex registration setup with different reg types/fees/packages.
- Allows us to have a very robust 3 day schedule of over 100 tours and sessions.
- Integrates directly into our app (Crowd Compass) and onsite Solutions (OnArrival).
- Badge & certificate printing directly from the site.
- Loading credits in the system is the bane of my existence, such a simple task is so tedious and I feel it could easily be fixed by their developers.
April 27, 2020
The best Event Management solution ever!
Cvent is used across the whole organization for hotels and venue sourcing.
- Powerful reporting, strategic integrations.
- International reach for outsourcing venues.
- Top of the to technology.
- Amazing customer support.
- It would help to have more international property in the social table.
April 21, 2020
Cvent has been worth the investment for my team!
We use Cvent’s registration and sourcing tools. The registration tool allows us to collect extremely dynamic information and customize it to each registration type. The sourcing tool is the best for keeping all records in one location and rates a report for reviewing details side by side, which is a much better way for my stakeholders to make a quick and easy comparison.
- Customization.
- One-stop shop.
- Customer service.
- Some features are too complex.
- The new reports feature isn’t very intuitive.
- Some of the newer product integrations are still a little clunky.
April 18, 2020
Strong and trusted platform for event needs
Cvent has been a great attendee management tool for several of our larger delegation trips—the platform streamlines our registration and payment processes, builds in account security, and interfaces with CrowdCompass for a user-friendly app experience.
- Cvent's platform is user-friendly. Though our Events team is the primary user, other departments can input their meetings and information easily and can add/edit/delete meetings from the schedule as our conference materializes.
- The registration process is intuitive for our attendees (who range in industry, age, tech-savviness, etc.), and automatically updates their schedule when they're using the CrowdCompass app for the trip/event.
- We needed a platform that has both registration capabilities and payment mechanisms in place. Cvent checks the boxes!
- I do wish there was a little more opportunity for adjusting the graphics/look/branding of the registration pages that our users see.
April 13, 2020
We love Cvent
We use it to build websites for our events, collect registration data and provide reports. We also use it to pull information into CrowdCompass so we can produce mobile apps for some events. It is used by our group travel department. It is a one stop shop for our registration processes.
- The new Flex registration has revolutionized the websites we are able to produce for our clients.
- The ability to connect to GDS systems and pull in registrants directly is wonderful when it comes to pulling arrival and departure manifests.
- It is a straightforward tool that makes daily life easier in the event industry.
- Nothing that I can think of at this moment.
April 07, 2020
Cvent - Good for Large Event Management but Expensive as Registration Platform of Record
Cvent Event Management is used to manage large events, trips, and other gatherings within our organization. We moved from another platform and since Cvent has released its flex platform we are happy with the technology and capabilities. We are also looking to integrate with Salesforce and are hoping to use the Cvent connector to facilitate this so we can keep better track of our engagement metrics.
- Good registration tool
- Nice, flexible reporting
- Ability to manage custom regisration tools
- Salesforce connection
- Was not able to handle certain customizations that were needed by our organization
- Very expensive for a registration tool
April 02, 2020
Cvent is Preferred
Cvent is our preferred event management tool across the company. We track our budgets, documents, meetings, etc. for all programs.
- Room block management
- Attendee management
- Air travel management
- Easy web build
- Prompt customer service
- Update Flex websites and adding some classic functionality to Flex web builds
- Limited system integration with hotel reservation systems as well as air travel systems
- Limited app integrations
March 25, 2020
Use Cvent: You won't be sorry!
We use Cvent throughout our company to build registration websites and manage attendees. Our company also uses it to pull reports for our clients. The easy access to information has been a great tool for our company. On arrival is one of our greatest features to offer our clients. We have even used the Event in a Box option at one of our large events in Las Vegas.
- The event in a box tool is so helpful and easy to use.
- The registration websites are clear and very user-friendly for our clients.
- The reporting abilities are great and easy to customize to your needs.
- There seems to be a lot of steps/clicks to get to certain parts of the site.
- Too many things to learn!
- Needs a better summary page for attendee info.
March 18, 2020
Cvent Event Management System - Overall a Great System!
Score 8 out of 10
Vetted Review
Verified User
We use Cvent Event Management to manage meetings that our clients are conducting. We create websites and have registration with multiple paths, housing, air travel, and automated emails and surveys.
- Everything has its own tab
- Customizing reports
- Creating repeat reports to automatically pull
- Flex website designer
- Custom reports transferring between events
- Duplicating emails and pages in flex
March 17, 2020
Cvent Event Management - Make your life easier!
Cvent Event Management is used by our Global Travel Meetings & Events team to manage registration and onsite experiences for our firm events. We use the tool to capture registration information, hotel reservations requests and travel information and are also using some of their other solutions like travel integrations (Passkey and GetThere), OnArrival and CrowdCompass to further improve the meeting experience for our attendees.
- The platform is easy to use. Without much training or experience you can easily figure out how to create registration sites, set up reports, and manage meeting requests.
- Cvent does a good job keeping up with the latest technology. They are constantly updating their system based on feedback they've received (enhancement requests) or industry changes.
- Cvent is able to manage events from start to finish - from RFPs and budgeting, to event registration and feedback surveys.
- We have had some challenges with reporting. It isn't always as flexible as you would want and sometimes we are unable to pull the information in the format we need. They are currently in the process of revamping reports so this may improve.
- Customer support is great when you first start using Cvent, but the more advanced you are, the less helpful this becomes. If you need an "out of the box" solution or a workaround, they are not much help at all.
- The account address book feature does not work for our group and caused us a lot of issues. There is no way to turn this feature off, so we had to use a workaround which has been mostly successful, but does not eliminate all the problems we face with the shared address book.
- We were not aware of some system limitations - like library storage size, until much later in our usage of Cvent. If we would have known ahead of time, we could have better planned on how to organize and manage certain aspects of our account instead of trying to clean up and streamline after the fact.
March 17, 2020
Cvent is awesome
It is being used by our whole organization for event management, abstract management, mobile app, and onsite registration. We have a team of at least 10 people using it at one time for different things. We all play a part in event set up, registrations, abstracts, mobile app, etc. It's nice that you can have as many users as you need.
- On-site registration
- Event management
- Mobile App
- Abstract management
- Reimbursement of payments being set up autimatically
- More training on email set up
March 17, 2020
Cvent Event Management Review
Cvent Event Management is being used in our incentive travel department for our registration for our incentive travel trips we plan. It helps conduct registration in a smooth and easy manner.
- Customization
- Flexibility
- Easy to use
- More customizable air requests
March 16, 2020
Does what it says.
Cvent Event Management is being used by a whole department. We use it to organize events with each other, and it's allowed us to easily connect with each other during a time that works for us all. It is easy to use and requires no additional training before being implemented. We have used it to hold events.
- Easy to use and understand
- Easy to share with others
- Easy to sign up and refer a friend
- Unable to be used on Internet Explorer
- Emails do not show up properly
March 12, 2020
Cvent helps the invisible workload!
My client uses Cvent event management for about 6-7 events a year. A few other clients in our office also use Cvent for their event needs. We find that with Cvent we get the most streamlined registration process and that it easily translates into any and all reports we may need about the event. The reporting feature alone makes Cvent completely worth the expense of the program. We have one event that we need to know everyone’s specific dietary needs and accessibility needs to supply to the hotel and make sure our guests are cared for. This would be a huge project if Cvent didn’t make it so easy to pull and compare the reports.
- Reports.
- Group registration.
- Finances.
- Seating assignments.
- Agendas.
March 12, 2020
A timesaver and a lifesaver!
We use Cvent to send event RFPs out to multiple potential hotel partners at once, as well as to track and organize their responses and proposals. We use this tool companywide, at least for those who contract hotel room blocks for our various events/clients. It saves a lot of time on a process that could be much lengthier if done manually.
- Saves time.
- Organizes/tracks responses.
- Efficient way to access a lot of helpful info.
- Increased customization, allow removal of certain tools to avoid clutter.
March 10, 2020
It just works!
We use it from the supplier standpoint as an event venue. It allows us to have an easily accessible way for potential clients to find us and fill out an easy to use form. The form has all the information we need to defectively respond to the client and be prepared for a conversation. Helping, especially new event planners, give us specific information makes our follow up significantly more effective!
- Asks the right questions
- Puts information in easy to use formats
- Provides a secure way to connect to leads
- It doesn't always sort us to the right state, or the right city in the wrong state
- Can be a little impersonal as a 3rd party
March 09, 2020
Good for big operations!
Score 6 out of 10
Vetted Review
Verified User
Cvent Event Management is being used by specific departments to help with all events needs, mostly in the form of temporary event website + registration engine. We also use it for advertising & communication via email. It is an all-in-one solution, which has its advantages (convenience, homogeneous data), but also some inconveniences (limited design capabilities).
- Registration
- Event Website
- Website Design
- Accessibility / UX
March 02, 2020
An event-planners best friend!
Our entire meeting and event department uses Cvent (approximately 30 planners) as well as some occasional planners. We use it for everything event-related. We use the registration software, the RPF tool, the supplier network, Kapow (for unique ideas), and CrowdCompass. It's great to have so many tools in the same place.
- Registration sites.
- Attendee emails.
- Waitlist feature.
- Not everything is available on Flex yet.
- We still have internal issues with some of the flight booking tools.
- I wish some things were a little easier to navigate.
February 04, 2020
Cvent will boost you Event!
My team and I use Cvent Event Management for every single meeting/advisory board/speaker training/webcast. We use it for inviting attendees, registration, and travel/lodging questions.
- Attendee tracking
- Sending out emails to all invitees
- Air requests
- Hotel requests
- Registration websites are quite outdated and difficult to edit
February 03, 2020
A solution for all of your event management needs!
Score 9 out of 10
Vetted Review
Verified User
My company uses a number of Cvent solutions, primarily within the Events Department. We specifically use the Event Management solution, Crowd Compass mobile app, and OnArrival solutions for over 50 member events annually, both domestic and globally, with our largest event being a conference with 3,000+ attendees. We are a member-based organization, so our registration must adhere to our need of vetting registrants so that the correct audience is coming to our events, and with Cvent we have found the ability to create advanced and intricate registration websites that we very heavily rely on.
- Onboarding and new user training.
- Customer support.
- The design element that was just released with the roll-out of Flex Registration is fantastic. The drag and drop feature is perfect for any level of user.
- Advanced Registration capabilities such as custom fields and advanced logic.
- With the new roll out, there is a heavy focus on design, which is great, but the advanced back-end seems to be lacking.
- Knowledge of unique cases for advanced users.
- Communicating updates within the system to users.
January 29, 2020
Cvent Event Management Review
Our company uses Cvent Event Management for all event registration (large conventions all the way down to small incentive trips). With the integration into crowd compass and Passkey, we are able to provide a one-stop-shop for attendees information for every event. Registration information, hotel accommodations, and confirmations, and additional on-site information. It gives us the extra leg in communication ease, which could arguably be an issue for every company and every business out there.
- Easy to build all registration sites.
- Easy reporting and custom reporting to get the data you need every time.
- Cost structure - It's confusing and convoluted. I wish there was a chart of add-on features and costs point blank rather than everything being a "scale" of the cost that ranges from free to $15,000. It's hard for me to recommend or try out features without going through an intense process to get pricing or even add-on options at all.
January 17, 2020
Cvent Event Management is great!
Cvent Event Management is being used across the whole organization. We use it to book Travel and Incentive meetings and vacations for our corporate clients by designing their custom registration site, handling their hotel and air requests, and coordinating activities. It addresses the business problems of having multiple hard copies for each program, and keeps the jobs liquid and changing with the technology. I really like working with Cvent Event Management. I think it is a great tool to have under your belt and it is used across multiple fields. It makes the data simple to work with and keeps everything organized and customizable.
- Reporting
- Website Building
- Some of the design paths are cumbersome.
- Formatting and data cleaning is time-consuming; it should have fields that can change cases or limit how guests type in their information.
January 06, 2020
Review on Cvent!
Cvent Event Management software was implemented by our company in 2018. We are using it for all of our small to large scale events. We build a registration site, use it for managing attendee communication, onsite check in and we also use its post event survey for feedback collection. We were using paper forms earlier, so it was really hard to manage attendee and compare year on year. With Cvent, I can go back to 2018 and compare with 2019. I can update a budget and pull customized reports. It's like a one stop shop for our events. We keep all documents, everything in Cvent. It has reduced so much paperwork, it's really a fine event management tool.
- Feedback surveys
- Registration questions
- Reporting for Inquisium. Cannot pull one survey report for multiple surveys.
- Our single sign on for on arrival doesn't work sometimes.
December 30, 2019
Event management expert!
Score 9 out of 10
Vetted Review
Verified User
We have an Alumni Management team and Events Management team. Both departments within our company host events of various sizes for college alumni, hospital staff, patients and our corporate offices. Cvent is our registration management system for nearly all of these events with attendance numbers ranging from just a handful up to the thousands. They also have open API, which I am currently working on for automating the reporting system.
- Flex event management functionality
- Cross event reports
- API for custom fields
- Maximum number of ID's searched at a time<250
December 06, 2019
Review of Cvent Event Management
We are using it to help our clients maximize their RFP process and to source our venue. Each property in our company's portfolio uses Cvent.
- User friendly
- Timely
- Detailed
- Design of RFP site could be more attractive