Cvent Event Management
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
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Popular Features
- Attendee list export (41)8.686%
- Registration, RSVP, and ticketing (42)8.686%
- Event analytics (42)8.181%
- Email marketing (43)7.878%
Reviewer Pros & Cons
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.
Reviewers rate Record meetings / events highest, with a score of 8.9.
The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
Reviews
(51-75 of 288)Companies can't remove reviews or game the system. Here's why
May 05, 2023
Good in person event management
The Event in a Box system was very useful for registering attendees at a conference, and then being able to check them off and print their name badges as they arrived. The Lead Capture element worked well with this too, with the QR codes printed on their name badges providing the information needed.
- Print name badges
- Lead capture
- Seeing who has arrived out of those registered
- Tricky to upload attendees in the correct format
- Logging in for the first time didn't trigger a password email
May 02, 2023
Cvent User - Registration Management
Cvent Event Management is used in a variety of ways within our department but I use it specifically to manage registration, flight manifests and email communication.
- Registration Management
- Easy Website Creation
- Reporting
- Email Communication
- Integrations have room for improvement
- Forward-thinking about small tools that could grow in use
- Pricing
The Cvent Event Management tool is being used across the whole organization to help set up virtual and in-person events with employees and clients all over the world. It's a powerful tool to maintain a clear record of who has registered for an event and who hasn't, allowing us to get clear reports for marketing use. So far, the only issues we are having are because our account is so big and we handle so many events at the same time (50+ per month), creating hundred of reports every months and importing as many contact groups (with thousands of contacts), documents and images, that it's looking a bit cluttered on the backend. Reports can be mass deleted, but documents, images and contact groups must be deleted one by one. Contacts, on the other hand, cannot be removed, even if they are no longer valid, so we need to merge the outdated contacts with each other to "delete" them
- Send invitation to huge amounts of people
- Making reports for easy access to the data
- Allow integration with virtual platforms such as On24, Zoom and MS Teams
- Session emails can't have multiple customized headers and footers
- Widgets can't be easily duplicated across several emails
- Some functions enabled for website design are not enabled for email design
- Virtual session links cannot be imported
February 03, 2023
A Feature Rich Event Management Platform
Cvent Event Management is a robust platform with a lot of different options for event management of all kinds. My organization utilizes its services to support in-person conferences and webinars throughout the calendar year. There are many options for building out the registration, developing the event's website and sending event-related emails to invitees and registrants.
- Complete histories of attendance and email traffic with all parties associated with events
- WYSISYG Website and Email platforms that are easy to use for those not familiar with HTML
- Stored libraries of assets like speaker information and registrations questions that can be utilized across multiple events
- More streamlined user interface
- More flexibility for users that have better familiarity with HTML
- Less clunky design tools within the pre-made widgets used in the web interface
January 25, 2023
Review of Cvent Event Management
My company uses Cvent to offer online registration for live, virtual and hybrid events.
- Online Registration
- Reporting
- Marketing of Event
- Emails to potential and registered attendees
- Would like a better way to view Speaker Resource Center uploads.
- Would like more flexibility in design of website and emails
January 24, 2023
Cvent Review
I use Cvent Event Management to build and create conferences for professional development. I just learned how to set up the speaker website and have really enjoyed exploring all that it has to offer. The registration process is easy for attendees as well as in the back end. One thing I hope will improve would be the badges and certificates designer it is very hard to create them in this way, I prefer the way it is to design emails.
- Integrations
- Collecting data
- Registrations
- Needs to be a little easier to find your way around
- Step by step navigation
- Easier to follow
- Badges and Certificates designer
December 19, 2022
Cvent Offers Full Service Meetings Management Tool
We use Cvent Event Management to handle Boston Scientific's Strategic Meetings Management Program. We collect data on most meetings & events held at the company through Cvent. This allows us to collect multiple data points within Cvent in order to determine the amount of spend for meetings as well as who is holding them and when. We also use Cvent Event Management to collect meeting registration information.
- Meeting Registration
- Meeting Websites
- Reporting
- Don't promote products years before they are truly ready for release
- Don't release new products until they are bug free and in parody with old versions
- Better communicate changes to your clients
- Integrations
December 17, 2022
Cvent Event Management is Useful, But Not the Most User-Friendly
We use Cvent Event Management for our annual in-person event and virtual master classes. It helps us with collecting registrations, and revenue, updating event information, email reminders, and surveys after the event take place. Our company requires a platform that hosts every aspect of the events we host from preplanning the agenda to invitations, to registration launches, to post-mortem feedback opportunities.
- Clear display of agenda items
- Easy-to-use attendee reporting
- Quick weblink customization for marketing analytics
- It's really difficult to know if an attendee actually showed up to the session
- Subsequent surveys that are contingent upon attending the event are not possible. Only surveys to the general attendee list are possible (so you don't ever know if they attended)
- Exporting reports or agenda items is not easy or sometimes possible.
- The agenda builder / editor is very tedious and not as user friendly to an inexperienced user.
December 15, 2022
We trust Cvent Event Management with our events because we know they support us each step of the way
We have been using Cvent Event Management for over 10 years to manage two types of events: our annual customer conferences (up to 400 people in-person and now hundreds of online attendees) as well as our smaller hands-on product training registration.
Cvent Event Management has continued to evolve their solutions to create an ever better registration experience for our customers. The platform has the tools we need to handle complex curriculum and now the extended needs for virtual and hybrid events.
Cvent Event Management has continued to evolve their solutions to create an ever better registration experience for our customers. The platform has the tools we need to handle complex curriculum and now the extended needs for virtual and hybrid events.
- Handling complex curriculum with a large number of attendees and sessions
- Support the experience of both in-person and online attendees through the Attendee Hub and companion app
- Reporting
- Cvent team support is excellent
- Waitlist management
- Attendance management within the basic event management features (versus the need to go premium)
- Some Cvent products aren't always well integrated with other Cvent products (appointments, speaker center)
November 29, 2022
Powerhouse software
I really appreciate all that this software can do for my events. It allows me and my team to use it as an overall project planning that seamlessly connects to other areas with timelines and real-time updates. I like the capability for virtual/hybrid and even some basic CRM along with marketing, revenue, and lead generation.
- Project Management
- Self Registration
- Reports
- Price Point
- More robust CRM capabilities
- More networking and scheduling options
November 21, 2022
Complex Solution for Complex Events
We host an international event with around 2,500 attendees from over 50 countries every year - we require a registration platform that is fully multilingual, can handle taxes, discounts and a combination of online and offline payments, multiple registration types, adding guests, donations, optional items and sessions, produce complex reports, and so much more. Previously we had to create different registration processes for different members in various countries/languages, and our accounting team was having to do a lot more work to track purchases of various additional optional items.
- Robust and flexible registration process
- Relatively quick helpdesk
- Updated website and registration builder is much more intuitive with a modern look
- Robust Reporting capabilities
- Fully Multilingual registration process (not just machine translated)
- Expensive
- Variable pricing structure meant to save money makes budgeting difficult
November 20, 2022
Personalized and Customized Event Management
Score 10 out of 10
Vetted Review
Verified User
Within our department, it is used heavily as a communication and registration tool in event management. We use it for sending advertising emails and building registration and information websites for events with over 4,000 attendees from around the world. We use it for check in at events, to collect fees, and for data and statistic management after the events.
- Provide design options
- Easy-to-learn system
- Sata and analysis
- Managing all parts of an event in one system
- Some products have too many features
- Help articles are sometimes outdated
- Phone app is outdated
November 07, 2022
Some ideas for OnArrival and reporting improvements
We use it to manage multiple events. The business problems I mainly focus on would be the onsite solutions within Cvent. But we use Cvent all the way from the registration website build, exhibitor management, crowd compass, mobile application, attendee hub, passkey, and OnArrival. It would depend on which services are contracted with the respective clients we have that would depend on what services we use within the platform.
- Ease of use
- Graphical interface
- Reporting tools need a report builder functionality where we can build a report with any/all data points collected within Cvent and the ability to organize the data how we see fit.
- Designer tools like badge designer need snap functionality to align fields more cleanly, also conditional text needs to include if/else conditions.
- OnArrival needs to be more robust and capable of copying advanced logic for new registrations.
- OnArrival needs to be able to also print tickets along with a badge
November 03, 2022
Great tool to invest in
We produce hundreds of live, virtual, and hybrid events across the United States each year. This ranges from small, corporate meetings in hotel ballrooms to multi-day music festivals. We have used Cvent for in-person events prior to the pandemic, and we have been encouraging our larger clients to invest in Cvent as a long-term event management solutions for their live, virtual, and hybrid events moving forward. We enjoy the registration portal options, easy use on the attendee side of things, and customization options that Cvent offers.
- Easy registration portal options
- Great virtual event analytics
- Better design/customization options for non-web designers
- Stronger one-on-one customer training options
October 31, 2022
Cvent
We use Cvent Event Management every day to organize events. Larger organizations go through us to plan and organize their events. Cvent helps immensely to ensure we have all the necessary information stored and available for a smooth event.
- Reporting
- Sessions
- Room Block Management
- Outages
- Flexibility with requesting changes to the system
- Customer Service when calling
October 27, 2022
All your event data....in one spot.
We use Cvent to track attendees for all of our external client events, and many of our internal events. The platform makes it easy to have all of our data in one spot, so we can use that for customer analytics.
- Attendee Management reporting
- Easy and intuitive options to build registration websites
- Meeting requests forms, that can be used for approval or review process when determining meeting relevance or importance
- Cvent could improve on their mass update actions. Many times when something needs to be updated to a group, it's done individually.
- In a recent update, some of the standard reports that appeared in all events were whittled down to templates. This allows more customization, but also takes more time to recreate in each event.
- Increase the ability to test the website, survey and all elements without completing registrations.
September 27, 2022
A Cvent Event Management convert
We use Cvent Event Management for sourcing and complete event management. We use the platform for attendee registration and management.
- Allows our team to create templates to be used repeatedly, making registration website creation much easier.
- Existing report templates and the ability to create or modify reports to pull the information that we need for specific reasons.
- The ability to revise the website for specific meetings is awesome. I love that we can add additional questions for attendees to answer during registration -- saving us the time of having to follow up with each one individually afterward.
- Allowing any report to pull in any text field
- When canceling an event, allow the planner to turn off all future communications to attendees
August 24, 2022
Cvent Event Management at a Glance
We are an events and experiences company. We utilize Cvent Event Management every day for our event registrations. We have hundreds of events each year that require registration and Cvent Event Management is the platform that helps us complete this task. Without Cvent Event Management, our jobs would be much harder. They have been a good partner for us.
- Easy event registration set-up
- Tracks sessions well
- Easy communication with attendees
- Cvent Event Management has been down quite a bit in the last couple months.
- The hotel registration feature is clunky. Needs improvement here.
- Reporting could use some updates.
August 18, 2022
Cvent Event Management Use for Higher Ed
Score 9 out of 10
Vetted Review
Verified User
Cvent Event Management allows our organization to manage consistent, accessible, and user-friendly online event communication and registration. It allows our users a one-stop shop for all event information and our team can manage all of the data collection, analytics and reporting in one place, which increases our ability to offer engaging and successful events.
- Online registration
- Centralized reporting
- One-Stop event information and access
- More formatting options for invites
- Additional design options
August 04, 2022
perfect for hybrid events!
We use it for tracking, email communication to attendees & speakers, event agenda & resources & countdowns. Our staff has access to everything & love that speakers are responsible for uploading their own information. Custom branding & custom website. We use for our major conference each year. It is easy to use & once you have the hang of it, it's seamless.
- Keep event details organized.
- Lets speakers input data, relieving time and tasks off your plate.
- User friendly.
- Purchasing license.
- Getting in touch with team support.
- Language barriers.
July 27, 2022
Relatively New To events
I use Cvent Event Management both firsthand and as a delegator. CEM allows us to seamlessly manage event metrics and communicate with our attendees in a polished and professional-looking way. In my current role, I don't actually get to use Cvent a lot. We have a team who builds events for us using Cvent, however, in my previous role I used Cvent every day so I have a decent amount of experience with the platform.
- Attendee Management
- Marketing emails
- Ease of use
- Hard to use sometimes.
- Too many back-end settings.
- Unable to move widgets around with ease.
- Can't place widgets anywhere.
- When building a page in another language it is very difficult as you don't have the same layout. Too much guesswork, especially with formatting.
May 04, 2022
Cvent Review - Express
Score 8 out of 10
Vetted Review
Verified User
We used Cvent Express for all of our in-person events as well as Webinars. Thanks to the WebEx integration. Most of the events we hosted were not large (i.e. we did not need to book hotels, have tickets for entry, etc.) so Express made the setup process quick and easy. After that was done, it also made registration, pre-event follow-up and post-event follow-up seamless.
- Provides an easy way for guests to register for an event.
- Invitation/Event Reminders Emails.
- Being able to check attendees in/quickly pull a participant list.
- The landing page build process could be more user friendly.
April 26, 2022
Cvent is great!
Score 10 out of 10
Vetted Review
Verified User
We use Cvent Event Management as our meeting technology for our global meeting and events program and they are great! We have used them since 2016. They are so technology driven that it helps their customers to continually improve.
- Registration
- On Arrival
- Surveys
- Mobile app
- Attendee hub
- Reporting could be easier
- Better explaining widgets
April 16, 2022
Cvent brought us into the future of hybrid events!
Score 10 out of 10
Vetted Review
Verified User
We transitioned to Cvent Event Management after using another virtual event platform and it has changed the game for us! It made hybrid events not only possible, but seamless. We could manage all the aspects in one place and create a beautiful and branded experience for out attendees. The back end is so easy to use for myself and my colleagues and keeps everything consistent event to event. We have really enjoyed the customer support resources that help us troubleshoot and issues we do come across. All around a very positive experience for all!
- Easy registration process
- Easy to set up and maintain events
- Well designed site and widgets to personalize
- Zoom integration - more seamless and integrated with the AttendeeHub Q&A/chat for speakers
- Closed captioning added to video
April 14, 2022
Cvent for the Win!
I have used Cvent Event Management for 10 plus years and continue to use it. It has been pleasant to watch Cvent grow over the years. In my current role, I use Cvent Event Management for reporting and communications as well as Cvent on Arrival. I have been extremely happy with Cvent and the products that they offer and continue to offer.
- Cvent on Arrival is easy to use and helps the onsite registration process move quickly.
- Using the communications function of Cvent Event Management is easy to set up and use.
- Conditional logic is an important part of my registration sites and Cvent Event Management's ease of set up removes the headache.
- Report - The updated reporting function with Flex is at times frustrating or cumbersome.