Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
Cvent Event Management is the best event management software!
Cvent Event Management
Well-rounded registration management system
Cvent Event Management has obviously been …
Cvent new user
Products don’t get any better then Cvent Event Management
Great management tool!
Cvent Event Management Review
Cvent Event Management for the win
Cvent Event Management makes our jobs easier
Avid Cvent Event Management User
It's works!
TrustRadius Insights
Excellent event management tool
Events from start to finish
Cvent is for all orgs
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Attendee list export (41)8.686%
- Registration, RSVP, and ticketing (42)8.686%
- Event analytics (42)8.181%
- Email marketing (43)7.878%
Reviewer Pros & Cons
Pricing
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Mobile Capabilities
Support for mobile devices like smartphones and tablets.
- 8.2Responsive Design for Web Access(38) Ratings
Web design aimed at producing easy-to-read sites across a range of different devices.
- 8.2Mobile Application(38) Ratings
A dedicated app for iOS and/or Android.
- 8.1Dashboard / Report / Visualization Interactivity on Mobile(36) Ratings
In-app dashboard reports and data visualization.
Online Meetings / Events
Features related to hosting and attending meetings and events online.
- 7.9Calendar integration(32) Ratings
Scheduling capabilities integrate with users’ Calendars.
- 8.1Meeting initiation(27) Ratings
Meetings can be easily initiated, whether they are scheduled or on the fly.
- 7.8Integrates with social media(25) Ratings
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
- 8.9Record meetings / events(19) Ratings
Meetings and webinars can be recorded for playback.
- 8.1Slideshows(20) Ratings
Presenters can present slideshows during the meeting within the web conferencing platform.
- 8.7Event registration(36) Ratings
Attendees can register in advance for upcoming online events (such as webinars).
Online Events Collaboration
Features related to collaboration between attendees during web conferences, webinars, and other online events.
- 8.3Live chat(25) Ratings
Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.
- 8.2Audience polling(30) Ratings
Presenters can ask for audience input.
- 8.4Q&A(31) Ratings
Attendees can ask questions during the presentation.
Online Events Security
Features related to the security of meetings and other events held via web conferencing/webinar software.
- 7.9User authentication(36) Ratings
Administrators can require users to authenticate their identities before joining a meeting.
- 7.9Participant roles & permissions(34) Ratings
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
- 8.2Confidential attendee list(33) Ratings
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Online Events Marketing
Features related to the marketing and branding of online events, and use of online events for marketing purposes.
- 8.2Branding options(37) Ratings
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
- 8.3Integration to Marketing Automation(26) Ratings
Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.
- 8.6Attendee list export(41) Ratings
The ability to export lists of event participants.
Virtual Event
These are features for Virtual Event software.
- 8.6Registration, RSVP, and ticketing(42) Ratings
Attendees can register, RSVP, and/or purchase tickets for the event in advance
- 7.8Email marketing(43) Ratings
Personalized email marketing to registered attendees, either within the software or through integrations
- 7.9Livestreaming(25) Ratings
Events can be broadcast live to hundreds or thousands of attendees
- 7.8Audience engagement(34) Ratings
Interactive features like live chat, polls, Q&A, and gamification
- 8.4Event recording(24) Ratings
Events can be recorded so that attendees can rewatch presentations at a later time
- 7.2Virtual booths(23) Ratings
Sponsors can set up customizable virtual booths that attendees can visit
- 7.3Networking(27) Ratings
Video and text chats specifically for attendee networking are available
- 8.1Event analytics(42) Ratings
Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(471)Community Insights
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
- 9.9Likelihood to Renew29 ratings
- 5.5Availability3 ratings
- 7.3Performance3 ratings
- 8Usability29 ratings
- 5.1Support Rating75 ratings
- 8.2Online Training2 ratings
- 6.4In-Person Training2 ratings
- 7.5Implementation Rating13 ratings
- 7.3Configurability1 rating
- 9.1Product Scalability3 ratings
- 5.5Ease of integration2 ratings
- 7.3Vendor pre-sale2 ratings
- 7.3Vendor post-sale2 ratings
Reviews
(1-25 of 288)Cvent Event Management
- Create RFPs
- Attendee Hub for one stop shop
- As a travel coordinator I wish there was a function were we could move all travel needs for events and be able to create a personalized itinerary for each participant.
- Event Website
- Attendee Registration
- Attendee Engagement
- Event Feedback
- Abstract Management
- Contact Database
Cvent Event Management
- Attendee Management
- Session development and management
- Exhibitor management
- Speaker profiles
- Certificate abilities
- Badge and Certificate design software
Well-rounded registration management system
Cvent Event Management has obviously been built with complex events in mind. Our registration process for many events focus on lots of different registration types, optional and included sessions, travel and accommodation management, automated emails and invitation only events.
It is fit for the purpose we use it and I would recommend it to other organisations that are in need of a robust registration system.
The reporting aspect is fully developed and there are a variety of reports templates that can be used as a starting point. You can report on almost anything captured within the system.
- Reporting
- Registration
- Invitation only events
- On Arrival
- Search functionality within the support section, it isn't always to find answers to specific problems
- Sometimes it seems like there are too many steps to achieve one thing
- We have events that means a variety of individuals, not tied to a registration type, should have different types of visibility to agenda items. It would be could if it was easier to limit visibility in other ways other than registration types (without having to build out 100s of registration type variations)
Multiple registration paths can be made with varying event information, perfect for VIPs, Staff, general event registration. Sometimes the site designer could be clearer where you are working.
The site designer could be more developed.
Reporting from Cvent Event Management is the best I have experienced so far. I would recommend purely based on this.
Cvent new user
- simplifies manual processes
- great tool for any size of event
- reporting
- Training classes for beginners.
- In person training.
- Easy event website set up
- Easy registration process
- Easy back end use to update, make changes, etc.
Great management tool!
- Data collection
- Data Analytics
- Attendee Experience
- Areas of improvement would be greater connectivity on new Cvent products to existing products.
- More opportunities on online learning of the tool instead of once a year at the annual conference.
Cvent Event Management Review
- Attendee Management
- Communication to Attendees
- Personalized Registration
- Attendee Check-In at Event
- More customized emails
- More customized registration pages
- if Cvent would work more often
Cvent Event Management for the win
- Reporting
- Customization/segmentation for different audiences
- Mobile App
- Product updates happen without a clear understanding of what impacts it will make on current/live builds
- Event Vouchers are not editable without needing to call support desk if someone uses the wrong code to register
- Budgeting tool is not user-friendly, cannot be filtered, and not visually appealing for quick read outs for budget updates
Cvent Event Management makes our jobs easier
- Reporting
- Registration Process
- Integrations with Passkey & Concur
- Exporting invitees - We like to print suppliers by company name and this is not possible unless you export, change fields, reimport, etc.
- Sub paths via registration types (i.e. associate - what type of associate)
- Flex - concur/passkey integrations ready
Avid Cvent Event Management User
- Reporting features
- Organized data
- User friendly
- Updating attendee info - without access to my clients full account, I get stuck and can't update an email or incorrect spelling
- People are constantly skipping hotel and/or airline requests
- Make a report that pulls absolutely every single thing collected in a website
It's works!
- Clean
- Simple
- Ability to brand
- Features are not grouped together in a way that makes sense and/or terms used are not typically what you find in the user world.
- Reporting should be reviewed and upgraded.
Excellent event management tool
- Email communications
- Updating clients - attendee hub
- Reporting
- Languages - AI for translations
- More attendee hub features
we use it less so for industry events that we are attending.
Events from start to finish
- Collecting data all in one place, and making it easily accessible.
- Fast to pick up and easy to use.
- Easy to teach to new colleagues
- Occasionally new features are rolled out with little to no warning, which can have an impact on my day-to-day
- There is a lot of button clicking on the platform!
Cvent is for all orgs
- Customization
- Marketing
- Customer Support
- Sales
- Process Forms
- Waitlist managment
- capacities
Review 2023
- Registration process
- Feedback
- Analytics
- UK language over USA
- Feedback survey testing
Cvent Event Management a Clear Winner in the Space - For a Price
- Event landing pages are fully customizeable with your company branding, and the latest version of the landing page creation tool, "Flex", is a true WYSIWYG tool, requiring no HTML coding knowledge.
- There is a robust survey tool add-on, Inquisium, which allows you to survey your attendees, and even sync their responses to your CRM.
- Contacts/invitees functionality is very robust. You can easily track who you've sent event invitations to, whether they've opened the invite, registered, declined, etc. And you can sync this data to Salesforce Contacts and Salesforce Campaigns to make it easy for your sales team to see who has registered (without having to constantly ask you!).
- There's a robust venue sourcing and RFP tool integrated in the system!
- Cvent can be integrated with Zoom for a seamless experience for webinar attendees.
- So many modules or functions are "add-ons".
- Subscription prices have creeped up over time.
- Per person registration can be very expensive over time.
- They need to do a better job of allowing clients to report on ANY data points.
Cvent - Your One Stop Shop for Excellent Event Management!
- Cvent provides one central location for all attendee requests/needs
- Cvent's supplier network is unbridled in the industry. It's a complex tool that allows you to drill down to what you're really looking for.
- Cvent's integrations are comprehensive, including: Passkey, CrowdCompass, Inquisium and Salesforce.
- Cvent is continually improving and adding to it's product suite to provide solutions for the end user.
- Cvent's FLEX registration system is new as of 10/31/18 and there are still some kinks to work out. Cvent would like it to be it's primary registration tool as it's clean and provides lots of flexibility, but there are many features not available yet.
- There are some inconsistencies in some of the layouts in Cvent-- not every screen looks the same.
- Importing information within Cvent can be difficult, as they require very specific information/formats. If you don't get it right the first time, it can be cumbersome to figure out what is needed.
- Cvent tends to sunset features that negatively impact it's end user.
Cvent Event Management is a game changer!
- Customized event websites
- Customized event emails and communcations
- Salesforce app integration
- Registration and attendance tracking
- Real time Salesforce app information sync
Wealth of Knowledge
- Registration is very easy with the drag and drop features in flex
- New Surveys are so much easier than the older version. Drap and drop features here as well.
- Socail tables, now diagramming and seating is seamless
- Commiunity information should be available under the new look/experience of Cvent.
- The administration courses should be broken down to simplify learning.
- QR codes should be implemented in the new surveys.
Cvent - Innovative and Dependable
- Connects attendees with information for their event.
- Allows us to safely collect data and information from our attendees needed to provide to our vendors.
- Allows us to organize data and build out custom reporting needs.
- Sometimes glitches - but these things can happen on any tool.
- Maybe feature more classic features into FLEX.
Comprehensive and Customizable Event Management!
- Online registration
- Data Collection
- Custom Websites
- Payment Processing
- Expensive
- Customer Service
- Frequent changes to the platform to learn
Cvent Event Management makes meeting management that much easier
- Reporting
- Built in widgets to collect information
- Planner alerts
- In my experinece, I sometimes we find pop up boxes when for ex we are changing an attendees session to not show all information and you don't realize until you scroll down it is asking additional questions.
- I can't always find things I need in the online help searches. In my experience, often unless you get lucky with a specific wording, it's hard to find articles to help with issues.
Cvent Event Management makes event planning and execution seamless!
- Registration pages and options
- Easy site building
- Reporting
- Tech help and customer service
- Speaker Resource Center
- Data tags in Session descriptions
- 15 minute idle before getting logged out
Cvent for Universities with TouchNet
- Coordination - they are great at coordinating you with members of their team to best solve your issues.
- All-Inclusive - Cvent is a full package software offering supplemental items for conferences.
- Communication - My team has been impressed with the follow up and ongoing communication of the Cvent team.
- Transparency - We had issues when we started with transparency of what the software could accomplish due to TouchNet.
- Cost - We have found the costs to be a bit high at times. This is in particular for Social Tables and when we have had to renegotiate contracts.
- Classic Vs. Flex - Classic is being discontinued but we found that it offered more than Flex a few years ago.