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Cvent Event Management

Cvent Event Management

Overview

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

7.2
Avg 8.4

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.4
Avg 8.5

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.7
Avg 8.3

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.5
Avg 8.3

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.2
Avg 8.5

Virtual Event

These are features for Virtual Event software.

8.3
Avg 8.0
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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Event registration highest, with a score of 9.3.

The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 164)

Powerful and feature packed event management software with customer service that is second to none!

Rating: 10 out of 10
May 26, 2021
Vetted Review
Verified User
Cvent Event Management
9 years of experience
We use Cvent Event Management to manage all our registrations for our public education programs. It is being used by our teams in APAC and North America (HQ). It helps us seamlessly manage registrations, receive, invoice and track payments in conjunction with Stripe.
  • Payment management - seamlessly integrates with our Stripe accounts
  • Registrations - collect participant information, payments, detailed reports for finance
  • Event Management - I like using the very convenient Cvent Event Management function for Supplier venue RFPs
  • Website and Email templates - Makes the creation of great looking websites and emails easy
Cons
  • Payments - Cvent Event Management is incapable of having more than one currency account active for an event. This would be useful as we have multiple currency accounts and our participants are from all over the world.
  • More intuitive reports or reports that capture all possible details from an event. As it is, I have to create more than 1 report if I need it to display certain types of information from a participant registration.
  • Integration with Netsuite and Hubspot is difficult to set up.
Cvent Event Management is perfect for all kinds of events. The recent upgrades and updates that make it easier to manage virtual and hybrid events have really helped us in recent times. The only caveat is that it is so powerful, packed with features and constantly upgrading that there is a high learning curve. I have been using it for almost 10 years and I'm still learning new things every day!

Phenomenal Customer Support

Rating: 8 out of 10
April 12, 2022
Vetted Review
Verified User
Cvent Event Management
1 year of experience
We currently use Cvent to design websites for events and conferences hosted by my organization, as well as for clients hosting in our event space. We mostly use this in-house for our department since we are new users, but intend to one day use it more for the latter mentioned reason.
  • They have an incredible customer service database.
  • The website build is fairly user-friendly.
  • There are quite a few reporting options that are very useful.
Cons
  • The process of using the conference builder takes a minute to learn.
  • It can be costly for smaller organizations.
It is great for event and conference management as it helps organizers stay on track with their planning.

All about customers

Rating: 8 out of 10
April 12, 2022
Vetted Review
Verified User
Cvent Event Management
5 years of experience
We use Cvent Event Management to manage orientation reservations. We use it to manage course registration sessions and we integrate it with our university student info system so that academic units have visibility on orientation reservations. I hope to see Cvent Event Management enhance more of its higher ed usage and features. For instance, it would be helpful to incorporate more flexibility in guest options and registration options.
  • Emails
  • Registration
  • Website
Cons
  • Email templates
  • Registration types
  • Admission items
Any organization that hosts events and needs special details sent to their students and guests. Cvent Event Management is great to manage capacities and allows for in-person and virtual options. It is also helpful as it is integrated with a mobile app that allows our customers to easily access information and engage with our office and the larger university.

Cvent Review from A Conference Company

Rating: 8 out of 10
February 25, 2015
AL
Vetted Review
Verified User
Cvent Event Management
2 years of experience
Cvent is being used as an event management platform. We utilize the system for processing registrations, setting up event websites, sending out marketing emails, and hosting our agendas. Cvent allows us to combine our website management, email marketing, and registration in one platform, as opposed to how we used to have to manage these items: Wordpress, Constant Contact, and Paypal, respectively.
  • Processing registrations--Makes it easy for our customers to pay online on a secure system and for us to check these registrations and issue refunds, discount codes, or credits.
  • Agenda viewing--Cvent settings allow for a nice and easy agenda entry system
  • Email marketing--allows for event email marketing on the same site as opposed to using a separate service such as Mail Chimp or Constant Contact.
Cons
  • Because there is so much involved in Cvent, learning the ropes can be a little challenging. They do offer videos and tutorials, however, I prefer to learn by doing. It took a little adjustment but I eventually got the hang of it.
  • There are times while working on Cvent that the system will go down, making some frustrations if I am in the middle of working on a project.
It is well-suited to conference companies or event planning organizations. It is less appropriate for companies doing one conference a year as price may not make sense for such infrequent usage.

Above the Average - Customer Support

Rating: 8 out of 10
December 05, 2018
MC
Vetted Review
Verified User
Cvent Event Management
1 year of experience
Cvent is used by several people in our company for venue sourcing, registration management, communications, reporting, and feedback. It is a logistical tool that helps us create efficiency, and improve the attendee experience. We also offer the other complementing Cvent products to our clients, which creates a more robust event experience.
  • Their customer support services offer easy ways to multitask with a chat feature, a team that is consistently knowledgeable and helpful, and who provide solutions in the majority of situations.
  • They are constantly taking feedback and improving on their products. I enjoy the quarterly product webinars they host, so I can stay up to date on new offerings and features.
  • The reporting tools are very robust, and it is rare that I can not customize to show exactly what I need.
Cons
  • Cvent offers so much that it is slightly overwhelming to new hires.
It is well suited when in-depth reporting is needed, and when you need to share live reports with people on or outside your team.
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