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Cvent Event Management

Cvent Event Management

Overview

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

7.2
Avg 8.4

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.3
Avg 8.5

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.7
Avg 8.2

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.5
Avg 8.3

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.2
Avg 8.5

Virtual Event

These are features for Virtual Event software.

8.2
Avg 8.3
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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Q&A highest, with a score of 8.8.

The most common users of Cvent Event Management are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 33)

Feature rich but with a learning curve

Rating: 8 out of 10
August 16, 2019
Vetted Review
Verified User
Cvent Event Management
1 year of experience
We use Cvent to create registration websites for all of our events
  • Create event registration websites fast
  • Very responsive tech support
  • Feature-rich
Cons
  • Not user-friendly
  • Steep learning curve
  • Flex events are lacking in features
Cvent works really well for large events or any event where potential attendees need up to date registration information and the ability to make changes. It is probably not needed for small events where you don't need to communicate with attendees all that much.

Cvent Event Management can get the job done, but it doesn't make it easy

Rating: 6 out of 10
May 12, 2021
Vetted Review
Verified User
Cvent Event Management
4 years of experience
Cvent Event Management is being used by my organization to create registration pages, manage different types of registrations (within the same event), and track attendance for various in-person events. It is being used primarily by the marketing department, but as the marketing department is in charge of in-person external events, the entire company makes use of it through them. It addresses the business problem of conveniently being able to collect and analyze registrant and attendee information for in-person events.
  • Cvent Event Management makes things easy for our customers, in terms of registering for an event, modifying their registration, and checking in at the event to attend.
  • Cvent Event Management allows for the export of registrant and attendee data.
  • Cvent Event Management allows for integration with other tools like HubSpot and CrowdCompass.
Cons
  • Cvent Event Management does not have the best user interface, and has a noticeable learning curve.
  • While one can download registrant and attendee data from Cvent Event Management, the report/data export tool is overly complicated compared to data exports from HubSpot or Qualtrics.
  • Setting up a new event can be a bit difficult, due to the user interface, and is more time consuming than it otherwise could be
  • In my experience, their customer service has not been particularly good. More often than not, when seeking help for technical issues, I've been left on hold for upwards of an hour at a time, and that has happened multiple times.
Cvent Event Management can be useful if a tool is needed to collect and track registrations and attendance for events. It would be less appropriate for online events, in my opinion, compared to designated webinar tools like On24. If one is less experienced with event management, Cvent Event Management may be less appropriate due to the steep learning curve and difficult user interface.

Cvent for NonProfits

Rating: 8 out of 10
May 28, 2019
Vetted Review
Verified User
Cvent Event Management
3 years of experience
We are a small non-profit that runs about 300 events year around. We only use the Cvent Event Management platform, and let me say it is by far very sleek looking and easy to manage, now that they have moved to Flex. There is a steep learning curve to it, some of the navigations are not intuitive, but once you learn it the platform is very easy for users on the outside and staff here. It addresses the issue of mobile access to a dedicated event page that can have multiple items for people to buy. It's not clunky or single use, you can have as many different items and packages on it for people to easily purchase and/or refund.
  • Website
  • Payment and refunds
  • Service
Cons
  • Reporting
  • Navigation intuitiveness
  • Not all products are on Flex!
Cvent is great for complex event tickets/registrations. IE a conference or event with multiple things happening at once. It isn't worth the cost for a single ticket type event.

Review of Cvent Event Management

Rating: 8 out of 10
January 25, 2023
Vetted Review
Verified User
Cvent Event Management
7 years of experience
My company uses Cvent to offer online registration for live, virtual and hybrid events.
  • Online Registration
  • Reporting
  • Marketing of Event
  • Emails to potential and registered attendees
Cons
  • Would like a better way to view Speaker Resource Center uploads.
  • Would like more flexibility in design of website and emails
Cvent Event Management is well suited for any event that wants to advertise the event, accept registrations, and communicate with prospective and registered attendees via email. Reporting feature is also very good. Cvent does have a bit of a learning curve and is not for the casual user.

Overall Value! Our Success Manager is very helpful.

Rating: 7 out of 10
May 13, 2020
Vetted Review
Verified User
Cvent Event Management
2 years of experience
We use Cvent to provide registration for five our organization's events annually. Cvent collects our attendee's information and payments leading up to the events.
  • Thorough question visibility logic
  • Fast customer service if I have a question
  • Thorough reporting
Cons
  • Flexibility on an account level to fit our unique organization needs
  • Pushing back product release dates, which affects our organization's event deadlines
Cvent has products that fit basically every need you would have in the event industry. Our organization chooses to use some of those and use other partners for others, but this could be your one stop shop for event planning. We also found Cvent to be the cheapest option within the event industry, which we really appreciate.
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